Hosted PBX vs Virtual PBX

May 18, 2015, 9:47 am

The vast majority of individuals believe that virtual PBXs and hosted PBXs are the same thing. The two technologies do share some of the same benefits that include providing lower cost service than traditional PBX systems. However, the two are significantly different in the way that they function and the benefits that they can provide for businesses.

Hosted PBX Systems

A hosted PBX is essentially a complete, enterprise-level business phone system that can provide outbound calls in addition to inbound routing. Companies that have more than a dozen employees and those that handle large numbers of calls should generally go with a hosted system as it will better suit their needs.

A hosted PBX provider will usually completely replace an organization's existing phone company. With this, a company will often need to switch to using IP phones, and all voice communications will go through a router that is connected to a broadband Internet connection. These systems are ideal for companies that are geographically disbursed and have more than one location as they provide a main number that handles all incoming calls. From the main number, outside parties are able to reach the person who they are trying to speak with using extension dialing. In addition, a hosted PBX will generally provide companies with things like auto attendants, conference calls, call holding, voicemail to email messaging and call forwarding. This is essentially a complete solution that mimics a physical PBX but comes at a much lower cost as companies are able to take advantage of SIP trunking and calling that is cheaper than what they would pay with a traditional phone company.

Virtual PBX Systems

A virtual PBX system is essentially part of a hosted PBX and is not exactly a full voice communications system by itself. These systems allow businesses to transmit incoming calls and route them to the appropriate person in addition to providing them with an automated answering service. Calls may be routed to VoIP extensions, cell phones or landlines.

While they may lack some of the features that come with a full hosted PBX, a virtual PBX system can be great for smaller businesses and those that utilize remote teams. The costs associated with setting up and maintaining a virtual PBX can be very low compared to a hosted system or physical PBX, and companies can utilize SIP trunking to forward virtual direct inward dial numbers to any phone that they would like. People can even utilize low-cost software phones with a virtual PBX. These systems may also provide options that allow for follow me or find me service and other types of advanced call forwarding.

However, business owners who are thinking about implementing a virtual PBX system should keep in mind that this technology is only capable of dealing with inbound calls. They will still need to maintain some sort of system to make outgoing calls to clients. While they may utilize something like business VoIP to reduce costs, they will still need to pay an additional amount for calls that employees make. In addition, virtual PBX systems do not come with extension dialing that can be used to connect employees, and they also do not have any call control options.

The Bottom Line

Virtual PBX and hosted PBX systems are similar in many ways, but they have quite a few differences. It is often best for companies to start out with a virtual PBX and move to a hosted PBX as there voice communication needs grow. With this, organizations can get exactly what they need out of their telecommunications system in a way that can scale with business growth while lowering overall expenses.

Hosted PBX

May 18, 2015, 9:48 am

≫ Next: Hosted PBX Vs On Premise PBX

≪ Previous: Hosted PBX vs Virtual PBX

Hosted PBX is a service where the call platform and PBX features are hosted at the service provider location. The business end users connect via IP to the provider for voice service.

"Hosted" means to say that the hardware and PBX is hosted at an off-site location from where the VoIP telephone service is being used. An office can have VoIP telephone service that powers their phones in the office, but their PBX could be hosted at their VoIP providers data center, thus the term: hosted PBX. Hosted PBX is also sometimes referred to as Hosted VoIP.

Benefits of Hosted PBX

There are many benefits to using Hosted PBX rather than a traditional phone system, or an on-premise PBX. The main benefit is cost- a Hosted PBX system costs much less to set-up than an on-premise PBX. In many cases, there are no set-up fees for a hosted PBX system. Purchasing and setting up an on-premise PBX can cost tens of thousands of dollars. Hosted PBX phone systems fall under operational expenditure rather than capital expenditure, which also makes hosted PBX service attractive to businesses. With hosted PBX service, you pay a monthly fee, and the hosted PBX service provider takes care of the rest.

Another benefit to a hosted PBX system over an on-premise PBX is that hosted PBX service providers will take care of all the set-up and installation, meaning you do not need to be a telecom or VoIP expert in order to get a hosted PBX system. A downside to a hosted PBX is you may have a little less of an ability to customize your solution to your business, but many hosted PBX service providers can achieve a deep level of customization.

More Hosted PBX Service Providers

Unity Connected Solutions

Headquartered in Canada, Unity Connected Solutions is a full service Communications Company, providing consulting, design, implementation and support for best of breed business communications solutions. We maintain full sales and technical certifications on all the products we sell and support. With offices across Canada and the USA, and strong alliance partnerships with certified resellers, we are able to serve businesses of all sizes anywhere in Canada, and around the globe.

Our hosted VoIP PBX phone services give small and medium growing businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. Forget the hassles and costs of buying and maintaining your own PBX hardware. With business VoIP, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge.

Benefits of Hosted PBX

Flexible - A flexible system that can scale as you grow, can support your team whether in one office, several offices, at home or on the road. A system built to fit around you and not the other way around.
Simple - A system with the sophistication you require to run your business but simple to use and manage. Our process ensures you are up and running quickly and seamlessly. Simple, so you don’t have to be the technology expert.
Communicate Better - A system with enterprise class features available to businesses of ALL sizes. Features to allow you to collaborate internally and to be always available to your customers. So you never have to miss a vital customer call again.
Worry-free - A system run on several data centers in the US and Canada so there is no single point of failure. Fully redundent, immediate failover. And backed up by Unity’s proven support system. Worry free, so you can focus on your business.
Quality - A system built on best services routing ensures the highest quality transmission of your voice call and delivered to your premises over a Managed Internet. So you never have to worry about communicating with your customers.
Always Up-to-Date - An always up-to-date system that we keep current. No more expensive upgrades or retrofits. You will always have the latest features available for your use. So you never have to worry about buying another telephone system again. ...

↧

Hosted PBX Vs On Premise PBX

May 18, 2015, 9:48 am

≫ Next: Free Virtual PBX

≪ Previous: Hosted PBX

There are pros and cons of both hosted PBX as well as on-premise PBX. There are some fundamental differences to each of the systems and they feature advantages that should be known prior to making a decision on one or the other. The move to an IP-PBX business phone system is beneficial regardless of which system is ultimately chosen. However, there are differences and knowing those leads to a better VoIP phone system and a higher level of satisfaction for the company, employees and even callers.

Open source on-premise systems, such as Asterisk, are responsible for driving down costs for VoIP providers and manufacturers. This provides users with the ability to get the latest technology with many more features at a lower cost than what was traditionally available.

What is Hosted PBX?

Hosted PBX or hosted VoIP, otherwise known as an Internet phone system is one where the provider is responsible for housing the IP-PBX as well as handling the technology required to provide the services to the phone system. The desk sets will plug into a router and the calls, signaling, and features are handled through an IP-PBX server at the provider’s location. The provider of the hosted PBX charges a monthly fee that is inclusive of a minutes package and potentially certain features. Charges can also be at a per minute calling cost. Either one can be affordable depending on the rates. A company that knows the amount of minutes spent on the phone in a given month can make effective cost comparisons. Extended features may come with additional cost.

What is On Premise PBX?

On-premise PBX is also known as an IP-PBX phone system. It is similar to a traditional PBX system that resides at a location, such as a computer equipment room or phone closet. The main difference is that IP routing is done with more current technology. The signaling is done with an IP phone to the IP-PBX server using a LAN. Calls can go through a traditional phone company as well as voice over Internet (VoIP) using SIP trunking. Gateway cards are used to connect the system to the traditional phone company provider. The provider can be the one that already provides service, though a SIP trunk can be configured for use with an Internet service telephone provider (ISTP). An Asterisk based system is the most affordable option for on-premise PBX due to the flexibility that is offered with open source software.

Hosted IP-PBX versus On-premise IP-PBX

There are some differences between the two options. Understanding benefits and limitations makes it easier to determine the best option for any particular organization. Cost, expansion, and other considerations are laid out to make it possible to compare the hosted IP-PBX and the on-premise IP-PBX within the same categories to learn of the greatest differences.

Costs

Purchasing an on premise IP-PBX phone system involves buying hardware, which includes a server with the proper number of interface cards (if needed) to be able to connect the telephone company with the IP phones. Hosted IP-PBX only involves purchasing IP phones, though a router and network switch may be needed to ensure there is one specifically dedicated to VoIP.

Hosted PBX:

Lower initial equipment cost and set-up cost
Network qualification is performed by the customer. ...

↧

Free Virtual PBX

May 18, 2015, 9:48 am

≫ Next: Virtual PBX vs Grasshopper

≪ Previous: Hosted PBX Vs On Premise PBX

Please list only FREE VIRTUAL PBX service providers and platforms here

PBXww - The Free Virtual PBX Service

Multitel Hosted PBX
Offering Hosted PBX services with termination to US/Canada at $0.0095/minute. International calling also available. We also provide DIDs from over 90 countries (currently 99 countries available).

Try it now for free - pay only for your minutes or DIDs - 5 extensions / 5 voicemails / 3 IVRs available for FREE FOREVER :)

Also check out virtual PBX reviews and more at VirtualPhoneSystemReviews.com.

Virtual PBX vs Grasshopper

May 18, 2015, 9:48 am

≫ Next: Asterisk config extensions.conf

≪ Previous: Free Virtual PBX

Virtual PBX and Grasshopper are two state of the art virtual private branch exchanges that allow smaller businesses to align with industry standards. Several of today's industries have demands for customer call response and for immediate calling services. Smaller companies have a burden to keep up with the larger corporations that have the funding to build their own onsite calling services. A virtual business system can keep a smaller company in the running for today's demanding customers.

Benefits of Virtual Business Phone Systems Include Several Features That Are Standard

Virtual business phones allow a smaller company to not have a large phone networking system in an office suite closet, for example. The hardware and software for their business lines are cloud based and the small company receives a web interface to hear their business calls, for example.

Virtual PBX and Grasshopper Are Two of Today's Leaders in the Virtual Phone Business

Virtual PBX (California based) has been in this type of communications service for a while now and has established themselves for VoIP services. The Virtual PBX company was started in 1997 and includes critical business systems such as voice mail, call forwarding and toll free business numbers. This company offers a free trial offer, coupons and requested quotes for potential business customers. Overall customer ratings are slightly lower than their competitor exchange Grasshopper. Lower ratings are in the areas of customer features, pricing and customer support. Grasshopper provides important innovative options that allow an important customer ratings advantage.

Grasshopper Is an Innovative Private Branch Exchange Company That Offers a Different Approach to Several Standard Phone Services

Grasshopper is based in Boston, Massachusetts, and offers customer service that is available every hour of the day of the week for all of their calling plans. This is an added customer service availability that is not offered with Virtual PBX. Grasshopper provides a 30 day money back guarantee that is unique for this company provider and offer s a custom main greeting, on hold music that is unique, faxes emails as PDFs and has unlimited extensions. There are no long term contracts and this feature of Grasshopper is popular for most small business customers. Customers can upgrade at any time to additional virtual phone services.

Both of These Virtual Phone Providers Provide State of the Art Communications for a Small Company

There are several standard comparisons that have developed over the recent years of virtual phone availability. A virtual private branch exchange began in the 1990's as a beta type small business phone option. The several years that have passed have allowed this type of company phone option to gain in popularity with several now standard virtual phone features including the following:

Both Virtual PBX and Grasshopper have standard fax support and conference calling availability

Both services provide international calls and mobile applications for the virtual phone services.
Toll free numbers can be selected and voice mail to email is now a virtual private branch exchange option.
These types of small business services allow a caller identification screening, a call forwarding, call transfer and call blocking.

Virtual PBX Has an Established Reputation That Has Now Spanned Over 15 Years

Virtual PBX has a call return feature that is often needed for a small business phone system. Customer waiting is available through this phone selection and a community customer service can be selected as well. A cancellation fee is not advertised for Virtual PBX and there is no pay as you go feature advertised. Virtual PBX does not offer an international virtual phone number.

Pricing for Each of These Virtual Phone Plans Includes Several Purchase Package Features

There are usage based plans that may be chosen for each virtual phone system. Grasshopper allows for a pay as you go plan or pay as you grow that increases in cost as a business makes financial progress. There are a number of minutes that can be purchased with each plan. A Virtual PBX plan can be chosen that is unlimited in the number of minutes used and this plan costs $29.99 per month. A Grasshopper virtual phone system can be selected for $12 a month up to $144 a month depending on the features that a company selects. Each of these virtual phone services have an included minutes plan and an overage minute fee that is a per minute charge. Extensions for each of the phone services can be added without an additional cost. ...

↧

Asterisk config extensions.conf

May 18, 2015, 11:03 am

≫ Next: VoIP Origination

≪ Previous: Virtual PBX vs Grasshopper

Page Contents

extensions.conf - This is your Dialplan

The configuration file "extensions.conf" contains the "dial plan" of Asterisk, the master plan of control or execution flow for all of its operations. It controls how incoming and outgoing calls are handled and routed. This is where you configure the behavior of all connections through your PBX.

The content of "extensions.conf" is organized in sections, which can be either for static settings and definitions, or for executable dialplan components in which case they are referred to as contexts. The settings sections are general and globals and the names of contexts are entirely defined by the system administrator. A special type of contexts are macros, label by a userdefined name prefixed with macro-. These are reusable execution patterns, like procedures in a programming language. Every section in extensions.conf starts with the name of the section contained within square brackets. This gives the extensions.conf file a similar structure to the traditional .ini file format of the Windows world.

Asterisk Dialplan Planning - General discussion about organizing a dialplan

New in Asterisk v1.2: By default, there is a new option called "autofallthrough" in extensions.conf that is set to yes. Asterisk 1.0 (and earlier) behavior was to wait for an extension to be dialed after there were no more extensions to execute. "autofallthrough" changes this behavior so that the call is terminated immediately with BUSY, CONGESTION, or HANGUP based on Asterisk's best guess. If you are writing an extension for IVR, you must use the WaitExten application if "autofallthrough" is set to yes.

[general]

At the top of your extensions.conf file, you configure a few general settings in the section headed [general]. For details, see:
- Dialplan General Settings

[globals]

Next, in the [globals] section, you may define global variables (or constants) and their initial values. ...

↧

VoIP Origination

May 18, 2015, 4:01 pm

≫ Next: Web Conferencing

≪ Previous: Asterisk config extensions.conf

Please add information to this page about VoIP Origination.

What is VoIP Call Origination?

One of the terms most often used when talking about VoIP communications is call origination, which basically has to do with how a telephone call starts and how it travels to the receiver once it does. The following will provide an in-depth look at what call origination is, how it works and what type of hardware is required.

What is Call Origination?

VoIP stands for "Voice Over Internet Protocol". This means that phone calls utilize a technology that allows the calls to be sent directly over internet networks, which is a much cheaper way to make calls. Call origination refers to the point where the call starts, which takes place over the PSTN telephone network and transferred to their destination through the internet. It's important to note that a phone call through VoIP starts between the initiation point and the destination point, which are referred to as the originator and terminator respectively. There are typically different types of call origination depending on the services provided by the ITSP involved. The only way for call origination to work is if the VoIP originator has a call termination arrangement with a VoIP terminator.

Required Hardware

The best aspect of VoIP services is that there are hardly any noteworthy hardware requirements. All that is necessary is a gateway, which essentially transfers phone calls from the internet and onto PSTN lines. Since a gateway must interact with both the internet and standard PSTN lines, there are two interfaces necessary for a gateway, including a telephony interface that takes digital and analog lines and an Ethernet interface as a connection between the gateway and the internet. It's important to understand that a digital line can support a large amount of calls at one time, which can range anywhere from 20 to 30 depending on the type of line that is chosen. In comparison to a digital line, an analog line can only support one phone call at a time.

How Call Origination Works

Call origination is a fairly simple process that is a bit more complicated to explain. In essence, the gatekeeper mentioned previously will receive the calls and requests from the dialer. When a user makes a connection to the dialer, the gatekeeper will ask a Radius server to check if the user has input the correct password and username. The Radius server will then answer the gatekeeper with a yes or a no. If a yes answer is received from the Radius server, the user the has the ability to make a phone call from the origination point. Once the number has been placed, the gatekeeper once again receives a request for the phone call to be made. It is at this point where the gatekeeper will interact with the Radius server again to see if the user in question has enough money to make the phone call. The Radius server will then connect to the billing server to ascertain how much money has been provided by the user for this specific call, in order to nail down how long the call can last before being cut off.

The billing server will then take a look at the location at which the call is originating from in order to measure the current rate of pay, which all depends on whether the call is being made in off peak or peak hours. Once this has been determined, the relevant information will then be sent back to the Radius server. Once the Radius server has received this information, it will be sent back to the gatekeeper. The user is then provided with the IP address for the gateway at the destination to which the call is being placed. This gateway will send the call to the final destination. If no other issue arises during this time, the call can take place and the two users can talk for however long the duration of the call is. If the call takes place once the maximum time allotment has been reached for the call, it will be disconnected and more money will need to be provided in order to make another call and continue the conversation. When the call has come to a conclusion, whether by the callers themselves or because they were disconnected, the initial user will have the total price of the call deducted from their payment source by the billing server.

Types of VoIP services

There are two basic types of VoIP services, including PC to phone and phone to phone. The provider for the PC to phone service will place a dialer on the internet that the user of the service can download and install. This dialer allows for an account to be created with any type of payment source that is allowed by the service provider. Once this is done, the user can make and receive calls. ...

↧

Web Conferencing

May 18, 2015, 9:20 pm

≫ Next: VoIP Security Consultants

≪ Previous: VoIP Origination

Please add information to this page about Web Conferencing, and web conferencing providers.

Web conferencing is the process of using an Internet connection to conference with one or more people simultaneously through audio or video.

Why Use Web Conferencing?

Meeting in person with just one individual can be expensive and time consuming, and even more so when you are trying to get a whole room full of people together to discuss something important. Instead of factoring in commutes and rented conference rooms, have everyone meet virtually from the comfort of their own offices. With web conferencing, you can do and share everything you would in a face-to-face meeting, such as uploading files to share or giving everyone a view of your own screen. Hosting a lecture or a webinar is also easy this way.

What Operating Systems Work With Web Conferencing?

Because there are so many different kinds of laptops and mobile devices out there, web conferencing software has been developed with a similar variety, enabling any solution in regards to operating systems and other differing technology. All-computer web conferencing is readily available, but also make sure to take into consideration the rising dependence of mobile devices by everyone; perhaps the group would be more interested in web conferencing from their smart phones, so in that case you would choose a software that excels in mobile devices. Some web conferencing software can be accessed on all platforms, and some target specific operating systems for maximum use in special skills.

What About Audio/Video/Chat Capabilities?

As a whole, web conferencing software is very versatile; there is something for everything. For example, there is an option that everyone can see everyone else's faces and speak so everyone hears, or can type into a special chat window that follows the conversation and allows for questions. For whatever a meeting would need to sound and look like in person, there is a web conferencing option to make that happen.

What About Other Features?

Video conferences, file uploads and sharing, the ability to record the meeting (in addition or instead of taking minutes), and share a single screen on everyone's device are just a few of the amazing capabilities of web conferencing. Truly, whatever would be discussed and handed out in a typical board room meeting would get the same treatment in these online meetings, but instead of everyone getting a stack of printed documents in a binder, they can just download the packet to their computer. No filing, which saves room, and no wasting paper, which helps save the environment.

Is This Technology Secure?

Some software is more secure than others; this is true no matter what the type is. When you make the decision about which web conferencing software is best for you, take into consideration the level of security and encryption needed for your business and choose accordingly.

Web conferencing is a low cost and highly effective means to organize business meetings, for companies who have just one office or those that have a hundred offices spread across the world. Organizing that huge monthly meeting will have never been easier. Save time, save money, save paper, and choose web conferencing for the future of your business.

Web Conferencing Providers

Please keep this list of web conferencing providers in alphabetical order

Collaboration Solutions Spectranet offering Audio & Video Conferencing solutions and the most innovative Hosted Messaging services.
CosmoConf developed in WebRTC & FreeSWITCH is a unified conferencing solution to conduct conferences, meetings, demo, presentations, etc. remotely worldwide.
Cisco - Cisco Unified Collaboration Solutions provides all aspects of communication including phone and video conferencing over the web.
Drum - Drum provides a web meeting solution utilising WebRTC removing the barriers of software downloads integrated into a website or portal. ...

↧

VoIP Security Consultants

May 19, 2015, 8:00 am

≫ Next: VOIP Phones

≪ Previous: Web Conferencing

VoIP Security Consultants - Common Services

Common services provided by independent VoIP security consultants

Security audit services
Architecture and design services
Secure standards and policy development
Custom exploit development
Contract forensics services
Training services

VoIP Security Consultants

Companies that provide security consultant services:

CTS Consulting & Trade service GmbH Network and VoIP security consulting since 1985. Available in Western and Eastern Europe, serving companies from 10 to 80000 users. Best references in the German and Austrian Top 50 enterprises. Contact: +43 662 621559.

easySysAdmin easySysAdmin is an automated support/security platform, designed to save your engineer's time and prevent hacking attempts. Specifically of interest to Asterisk users is the monitoring of SIP registrations, and automatic blocking of repeated failed attempts. In addition, "bad" IP addresses are shared via the service so other users can block them pre-emptively. For more information and the free trial visit our web site.

EnableSecurity Focused on Application and VoIP security and has as published VoIP security tools, articles and papers. EnableSecurity provides security services such as network security assessment, application review and Research and Design. Contact

IPCom.at: IPCom.at, located in Vienna/Austria is specialized on VoIP consulting. We perform VoIP security audits, were we hack your SIP infrastructure and give you advices how to secure your installation. We are familiar with major open source products (Asterisk, kamailio/openser/opensips/...) but also hack commercials systems too. Of course you can consult as also during design phase of your SIP infrastrucuture to avoid security issues at all.

Nextgen, Inc., located in Japan offers SIP/VoIP security consulting service covering from SIP phones to overall IMS/UC Systems, for VoIP vendors to Mobile operators. Our standard security test scenario has over 4 million cases including robustness testing to sophisticated attacks based on our daily research.And the scenario will be customized per customer's environment. Nextgen has consulted to many major carriers with over 200 SIP entities since 2007. Please CONTACT: contact "at"nextgen.co.jp (please replace "atmark")

NGSSoftware Security consultants with expertise in voice security. NGS provide a variety of security services such as infrastructure assessments, source code reviews, zero knowledge penetration tests and application assessments. NGS also conduct research and publish papers and presentations on security issues.

Tactical VoIP Independent security consultants offering contract VoIP security audit, secure design, and forensic investigation services. Available World-wide, based in the USA and Asia. Currently serves Fortune 500, Government, Military, and Industrial clients.

↧

VOIP Phones

May 19, 2015, 8:14 am

≫ Next: Broadsoft

≪ Previous: VoIP Security Consultants

This page is for listing brief details of VoIP Phones including details, where to buy, specifications, and any other relevant VoIP Phone information. Please read the Posting Guidelines for Promoting Products and Services before adding to it.

Hard Phones

Standalone Ethernet Hard Phones (voice only)
An Ethernet hard phone is a self contained IP telephone that looks just like a conventional phone but instead of a conventional phone jack, it has an Ethernet port through which it communicates directly with a VoIP server, VoIP gateway or another VoIP phone. Since a broadband hard phone communicates directly with a VoIP server, VoIP gateway or another VoIP phone it does not require any personal computer nor any software running on a personal computer to make or receive VoIP phone calls. It can be used independently, all that is required is an internet connection. While PC based software solutions are cheaper, a hard phone is the best solution for IP telephony.

General

Audiocodes HD IP Phones
2 Day Direct Top of the line VoIP phones
3Com - complete line of SIP business phones

↧

Broadsoft

May 19, 2015, 11:47 am

≫ Next: New Software Releases

≪ Previous: VOIP Phones

http://www.broadsoft.com/

Broadsoft develops and sells carrier grade VOIP software solutions to major ISPs, phone companies, cable companies, and wireless operators.
If measured by numbers of users, Broadsoft is likely the largest VOIP application provider in the world.

Clients:

http://www.fastmetrics.com/ - Fastmetrics - Business network services - United States

Open source click2call for Broadworks
Php based open source click2call solution for broadsoft's broadworks.

March 2015**

SIP enabled IP endpoints with direct certification from Broadsoft
CyberData Corporation, manufacturer a range of SIP door phones and SIP Ceiling Speakers that integrate to Broadworks. The interoperability testing was conducted and written by Broadsoft.

You can see the BroadSoft Partner Configuration Guide on the link below (foot of the page)

Broadsoft Certified SIP Door Phones

↧

New Software Releases

May 19, 2015, 11:52 am

≫ Next: voip-info.org

≪ Previous: Broadsoft

This page is to inform on various VoIP related software releases.

Your contributions are welcome, but please read the How to add information to this wiki page and the Posting Guidelinesbefore you post.

May 2015

2015-05-19 - Thirdlane Multi Tenant PBX v7.3.2.2 is available for download.
2015-05-12 - WombatDialer 0.9 released today with major GUI revamp and new APIs
2015-05-05 - Speedflow Released CallMax Softswitch v.3.5 with retail SMS functionality

April 2015

2015-04-23 - miniSIPServer V20 is released.
2015-04-15 - ICTInnovations released ICTFax Version 3. ...

↧

voip-info.org

May 19, 2015, 12:16 pm

≫ Next: BULK SMS

≪ Previous: New Software Releases

Welcome to the VOIP Wiki - a reference guide to all things VOIP.

This Wiki covers everything related to VOIP, software, hardware, VoIP service providers, reviews, configurations, standards, tips and tricks and everything else related to voice over IP networks, IP telephony and Internet Telephony.

Your contributions are welcome, please read the How to add information to this wiki page and the Posting Guidelinesbefore you post.

NEWS

2015-05-19 - Kamailio SIP Server v4.2.5 has been released
2015-05-19 - Thirdlane Business PBX and Thirdlane Multi Tenant PBX v7.3.2.2 are now mobile friendly
2015-05-19 - Yealink T2X Telephones Are Now Fully Compatible with Bicom Systems
2015-05-18 - TransNexus Releases Telecom Security Checklist
2015-05-18 - Yate 5.5 and YateBTS 5.0 release. First software GPRS implementation that works.
2015-05-18 - JeraSoft Team is pleased to announce that the latest version of our carrier grade platform, JeraSoft VCS 3.9.0 has been successfully released
2015-05-06 - Elastix and PBX in a Flash Cooperate to Create Open Source Standard GUI for Unified Communications.
2015-05-05 - VoIPon interview snom - on DECT Phones, Conference Phones, the new D765 & D375 VoIP Phones and more
2015-05-05 - Kamailio World Conference 2015 - The schedule has been published
2015-05-05 - Speedflow Launched Retail SMS Softswitch
2015-05-04 - Yeastar TB Series BRI VoIP Gateway Refresh and Restart!
2015-05-04 - mobydick PBX line offers native WombatDialer integration

News Resources

Software Releases - Check here for recent VoIP-related software releases.
VoIP Services - Check here for news on Voip Services. ...

↧

BULK SMS

May 19, 2015, 12:54 pm

≫ Next: Cisco Certified SIP-enabled IP Endpoints

≪ Previous: voip-info.org

Bulk SMS, also known as bulk messaging or bulk text messaging is the act of disseminating SMS messages in large numbers so they are able to be delivered to various mobile phone terminals. This form of messaging is typically utilized by consumer brands, banks, enterprises and media companies. The messages are generally used for mobile marketing, enterprise and entertainment. However, banks often use them for fraud control. For example, if criminals are circulating a fake email that is asking people who have accounts at a certain bank to provide their social security numbers or other confidential information, these text messages can alert people to the scam so they do not fall victim to it. Bulk messaging is often utilized for reminders and alerts. However, it is more frequently used to send communications and information between customers and staff of various companies. Bulk messaging enables the delivery of SMS messages to large numbers of mobile phones that are located all around the world.

Bulk messaging software

In order to receive and send bulk messages, software is needed. There are many types of software packages specifically designed for this task that are available. These packages give their users the ability to send messages to as many phone numbers as they want. There are many different ways in which these phone numbers can be managed.

The vast majority of software applications that are designed to be used with SMS enable the user to upload mobile phone number lists with the use of a CSV or TXT file. Systems that are more advanced are capable of automatically deleting any numbers that are repeated. There are also systems that can be programed to validate all of the mobile phone numbers before the messages are sent to them.

Enhanced software features are also currently available that allow users to schedule messages to be delivered at certain days and/or times. Bulk messages are also able to be sent on mobile networks that are international or national, assuming that the provider of the bulk messaging software sends internationally.

Bulk messaging portal

Bulk messaging features can be added to websites through the use of this specific online script. Unlimited mobile phone numbers can be added to the list of numbers to send messages to. There are a wide variety of ways that can be used to manage these numbers.

Bulk messaging API

The majority of services that handle bulk messaging use the API's (Application Programming Interface) listed below. These enable the addition of functionality to programs by their programmers:

Email
HTTP
SMPP (Short Message Peer to Peer)
FTP (File Transfer Protocol)

Immediate benefits of using bulk SMS messaging

When a particular business is not doing well financially, they need to utilize various tools that can help them gain a competitive advantage in their specific industry. One of the main reasons that bulk SMS is so popular is its ability to lower operational costs while also generating revenue at the same time. Bulk SMS might be the only medium that is able to show a return on investment that is able to be measured. Wholesale SMS messaging is targeted, which makes it extremely effective at getting people to respond and generate revenue.

Reduces operational costs

Bulk SMS message transmission is more effective than email and less expensive than voice calls. There are thousands of businesses located all around the globe that utilize wholesale SMS as a way to communicate with their suppliers, employees and customers. There is a significant cost savings as a result of time being saved because actual voice calls to suppliers, employees and customers do not need to be made. A single message can instantly be sent to many people at the same time, as long as the person is located in an area with mobile coverage. The ability to disseminate information so quickly to a large target audience reduces communication costs while also generating revenue if used for marketing purposes.

Allows customers to be accessed easily

More people have mobile phones than have access to email or landline phones. Every mobile phone supports the use of text messaging. All mobile phone users are comfortable using this technology because it is simple and easy to understand. This makes wholesale SMS the perfect medium to use for communication with customers. There are also no demographical or geographical restrictions. ...

↧

Cisco Certified SIP-enabled IP Endpoints

May 19, 2015, 1:25 pm

≫ Next: Call United Kingdom

≪ Previous: BULK SMS

CyberData Corporation and Cisco - A Unique & Powerful Alliance

CyberData manufacturer a cutting edge range of SIP enabled IP endpoints. The endpoint installation is no different than installing a 3rd party SIP extension. The most popular device is the Cisco CUCM 9.1 Intercom

The entire range integrates to Cisco Call Manager
Products feature "embedded Cisco SRST" - Survivable Remote Site Telephony (redundancy support)
One LAN cable completes the installation

If you can install an IP Phone, you can install a CyberData product. Each device is auto configured onto the network. The VoIP Door Phone or IP Ceiling Speaker will play its own IP address.

Simply jot this down then type it into a web browser.

The following browsers have been tested against firmware version 11.3.0:

Internet Explorer (version: 10)
Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0)
Chrome (version: 29.0.1547.66 m)
Safari (version: 5.1.7)

After IP Phones, Public Address and Door Phones (especially) are the most popular items to procure. If you are not bundling secure entry and notification devices with your systems, someone else will be !

The above is the flush mount indoor keypad version. The great thing about this product is, it has several uses. They are

Access Control
Door Phone
Emergency Phone
IP Speaker

The Indoor Cisco Door Phone can dial multiple Cisco extension numbers within the enterprise. You can also use if for secure PIN Coded Access. Enter a pre set PIN number and the door will open.

Point 4 is one that is a good topic to discuss with the end user. All door phones double as a Paging IP speaker that accept SIP and Multicast.

You can use the 2nd SIP extension for ring groups or mass notification. This is a great add for the End User. if they was to upgrade their PA system to an IP based one. Or use the embedded Singlewire Informacast within Call Manager. They would not need an IP speaker where the door phone was.

This Outdoor secure entry phone is deployed more at site entry locations. Ideal for automated barriers. The dry relay contact features N/O (normally open) contacts. This is enough to trigger a gate or barriers controller unit. Without the need for an external relay and power supply.

Cisco IP phones and mobile phones can trigger the barrier from a remote location.

We have lots of installation tips and videos on our website

The Endpoint Warehouse

↧

Call United Kingdom

May 19, 2015, 11:45 pm

≫ Next: IP PBX

≪ Previous: Cisco Certified SIP-enabled IP Endpoints

How to Call The United Kingdom (UK)

There are several ways to make calls to the United Kingdom (England, Wales, Scotland and Northern Ireland) from other countries. You can make calls to The UK using softphone apps such as Skype or Rebtel for a very low rate per minute. If you want to do it for free, then it would require the person on the other end of the line to have the application as well. There are also other ways to dial The United Kingdom from a landline in the United States. If you are using a regular cell phone or telephone service and do not have free long distance on your phone plan, then you will most likely incur high rates when calling internationally.

How to Call The United Kingdom from other countries

First dial your country's international access code, e.g. "011" from the USA or Canada; "00" from most of Europe.
Then dial "44" which is the The United Kingdom country code.
Then dial the telephone code (omitting the initial '0'), followed by the subscriber number.

Example

From the United States, dial 011 + 44 + 161 + ### ####
Note: "0161" is the area code for Manchester

How to call a cell phone in The United Kingdom

Calling a mobile phone in The United Kingdom is different than calling a landline phone number
To call a The United Kingdom cell phone, after dialling '44', dial the 11 digit subscriber number, excluding the initial '0'.

List of major telephone codes in The United Kingdom

Region	Area Code
London	020
Manchester	0161
Birmingham	0121
Leeds	0113
Glasgow	0141
Liverpool	0151
Southampton	023
Newcastle upon Tyne	0191
Nottingham	0115
Sheffield	0114

Other Resources for Calling The United Kingdom

If you are in the United States or Canada and looking for phone service that will allow you to call The United Kingdom for very cheap, then you should check out residential VoIP providers for home phone service. If you run a business that needs to call The United Kingdom often, take a look at business VoIP providers.

If you are in The United Kingdom and would like to make cheap calls to other parts of The United Kingdom, take a look at UK VoIP providers

↧

IP PBX

May 20, 2015, 12:30 am

≫ Next: Zycoo

≪ Previous: Call United Kingdom

IP PBX is a phone system that utilizes IP communications. Traditionally IP PBX's are located on site where they can also interface to traditional telco services such as analogue phone lines. The business end users connect via IP to the IP PBX for voice service.

Page Contents

What is an IP PBX?

An IP PBX can be referred to as a lot of things: a business phone system, a unified communication system, or simply as a "PBX. ...

↧

Zycoo

May 20, 2015, 1:04 am

≫ Next: SIP Speaker——iSpeaker C20

≪ Previous: IP PBX

ZYCOO is the leading developer of IP telephony devices and related systems, has devoted itself over the past seven years to researching and developing powerful and scalable voice over IP (VoIP) solutions, specifically for SMBs. VoIP transmits voice data via the Internet, as opposed to the public switched telephone network, thus making each individual call considerably less expensive. These savings add up quickly, which, as mentioned, can be a godsend for a small business. Combined with an extensive built-in feature list rivaling the biggest contact centers, VoIP can propel SMB growth to unforeseen heights.

ZYCOO's current product line includes business IP Phone systems (ranging from a 2 port to a 24 port), hardware appliance, cloud telephony management system and IP desk phones, all designed for the SMB environment. The company also offers many types of embedded hardware boards for original design manufacturers (ODM) looking to incorporate these devices into their own solutions and distribution offerings. Most importantly, all of these devices and services are offered at prices commensurate with the purchasing power of SMBs.
Such businesses have indeed taken note; ZYCOO's products and solutions are currently being used in more than 85 countries and regions around the world. Furthermore, ZYCOO was the winner of both INTERNET TELEPHONY magazine's Product of the Year award and TMC's Communication Solutions Product of the Year award for many years, and Best of Show in ITEXPO Miami 2014. ZYCOO is willing to adopt flexible ways to partner with more friends to serve SMBs all over the world.

Our mission: We focus on our commitments to deliver innovative unified communication solutions worldwide.

Website: http://www.zycoo.com/

Products

CooVox Series IP Phone System
- ZYCOO CooVox-U20 2 ports Analog(FXO/FXS/FXOS), support lifeline and LTE data tranporation
- ZYCOO CooVox-U50 4-8 ports Analog(FXO/FXS/FXOS/GSM) or Digital(4BRI/ 1PRI) trunk, support plug&play, LTE data transportation
- ZYCOO CooVox-U60 24 ports Analog(FXO/FXS/FXOS), support lifeline, LTE data transportation
- ZYCOO CooVox-U100 4-8 ports Analog(FXO/FXS/FXOS/GSM) or Digital(4BRI/ 1PRI) trunk combination, support plug&play, hot standby

UC Series IP Office for SOHO
- ZYCOO UC510 IP PBX with Wi-Fi Router Based on Asterisk
- ZYCOO UC520 IP PBX with Wi-Fi Router Based on Asterisk, Support LTE by default.

P Series Hardware Appliance
- ZYCOO P0 Intel Atom CPU and Gigabit Network Interfaces; For Pure SIP Asterisk-based Phone System
- ZYCOO P1 Intel Atom CPU and Gigabit Network Interfaces; One Telephony Module Available (Analog(FXO/FXS/FXOS/GSM) or Digital(BRI/PRI)) for VoIP Software as Elastix or Firewall Software like Untangle and pfSense.
- ZYCOO P2 Intel Atom CPU and Gigabit Network Interfaces; Two Telephony Module Available (Analog(FXO/FXS/FXOS/GSM) or Digital(BRI/PRI)) for VoIP Software as Elastix or Firewall Software like Untangle and pfSense. ...

↧

SIP Speaker——iSpeaker C20

May 20, 2015, 1:21 am

≫ Next: Allo.com

≪ Previous: Zycoo

iSpeaker C20

The SIP based audio system iSpeaker C20 utilizes the built-in intercom and paging capability already inherent in most modern IP PBX systems and enhances this to improve end user experience by providing a dedicated high performance digital amplifier on which to broadcast announcements or play background music.

Basic Features
Support G.711,G.722,G.723,G.726,G.729 audio codecs;
Support SIP2.0 (3621)and related RFC protocol;
Support Power over Ethernet(PoE)
The DSP integrated echo cancellation and noise suppression. If special or higher requirement for voice quality is required then ZYCOO hardware echo cancellation module is an excellent choice.
Easy management and configuration from Web interface.
Support encrypted communication;
Online update of software.

Contact us:

ZYCOO China
Web: www.zycoo.com
Tel: +86 (28) 85337096
Address: 7F, B7, Tianfu Software Park, Chengdu, China.

ZYCOO UAE
Web: www.zycoo.ae
Tel: +971 (4) 3798839
Address: #305, Al Riffa Plaza Bldg., Khalid Bin Alwaleed RD, DUBAI, UAE

ZYCOO UK
LS21, Armstrong House, First Avenue, Robin Hood Airport, Doncaster, UK (DN93GA)

ALL THE RIGHTS ARE RESERVED BY ZYCOO Co.,Ltd

↧