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  • 06/03/15--01:05: voip-info.org
  • Welcome to the VOIP Wiki - a reference guide to all things VOIP.


    This Wiki covers everything related to VOIP, software, hardware, VoIP service providers, reviews, configurations, standards, tips and tricks and everything else related to voice over IP networks, IP telephony and Internet Telephony.

    Your contributions are welcome, please read the How to add information to this wiki page and the Posting Guidelinesbefore you post.


    NEWS


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  • 06/03/15--20:36: Thirdlane Elastic PBX
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    05/15/2015 - New version 7.3.2.2 of Thirdlane Business PBX, Thirdlane Multi Tenant PBX, and Thirdlane Elastic Cloud PBX has been released

    Thirdlane Elastic Cloud PBX is a unified communications software platform for large scale hosted Multi Tenant PBX deployments by carriers and Internet Telephony Service Providers. Thirdlane Elastic Cloud PBX offers the same advanced IP PBX functionality as the Thirdlane Multi Tenant PBX - and the next level of scalability and availability. Thirdlane Elastic Cloud PBX integrates Kamailio SIP Server and Asterisk® PBX to provide a highly scalable and reliable Unified Communications software solution for larger service provides.


    Try Thirdlane for Free!
    Try a demo or download a free trial from the Thirdlane website.

    Find Out More
    Find out more about Thirdlane products by visiting the Thirdlane website.

    Contact Us
    For more information, or if you have any questions, please contact us!


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  • 06/03/15--20:37: Thirdlane Business PBX
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    05/15/2015 - New version 7.3.2.2 of Thirdlane Business PBX, Thirdlane Multi Tenant PBX, and Thirdlane Elastic Cloud PBX has been released

    Thirdlane Business PBX is a highly-reliable, cost-effective IP PBX and unified communications software platform that forms the heart of a versatile Voice over IP (VoIP) enabled telephony system. It provides small businesses, larger companies, and multi-site enterprises a flexible combination of the best of open source and commercially developed solutions, offering an alternative to high-cost telephony systems.

    In today’s fast-paced business environment, a reliable integrated communications system is critical to success. Thirdlane’s Business PBX delivers by including all the standard telephone system features you expect, plus advanced unified communications capabilities such as integration with email, messaging, and mobile platforms at no extra cost. Thirdlane systems have been field-proven for over ten years across thousands of customers worldwide, and are widely regarded for their unique combination of diverse features, flexibility, and bulletproof reliability.

    Thirdlane provides system administrators with all the tools required for easily making changes and adding users or devices. A unique deep customization ability allows each user or group their own feature set to meet virtually every business need. Thirdlane’s Business PBX also boasts an expandable open architecture and an extensive API (application programming interface) to allow integration with third-party applications such as CRM, ERP, accounting systems, and other business tools. The result is that your company can benefit from an easy-to-use yet highly adaptable set of advanced features with a low total cost of ownership.


    Key Features:

    • Advanced Call Features: Among the PBX features included are: IVR (auto attendant), conference bridges, call forwarding, transfer, call screening, call parking, call presence, ring groups, hunt groups, find me/follow me, call queues (ACD), direct dial (DID), fax handling, selective call screening and blocking, call recording, intercom, paging, voicemail to email, and much, much more.
    • Auto-Provisioning: Thirdlane Business PBX includes templates for auto-provisioning of devices such as Aastra, Cisco, Linksys, Polycom, Snom and Yealink phones and ATAs. This allows you to easily add phones and devices, individually or in bulk. Entire groups of users can be easily added and provisioned. Templates can be readily customized or added to support new devices.
    • Fine-grained permissions: Allow your administrators to easily control each user’s call permissions and features as appropriate for your business requirements, and to configure dialing rules on a per-user or per-route basis for operational economy and flexibility.
    • Highly Customizable: Choose from a number of Communications Manager and user portal GUI themes, and even customize menus and configuration files. Select from 12 supported languages, or add your own language translations or voice prompts. Easily add custom scripts to support user-requested features and integrate with most third party program’s API.
    • Proven Industry-Standard Components: Thirdlane systems are built with standard, proven components, including the Asterisk® telephony engine and CentOS® Linux, without custom patches. This allows you to easily update them if needed. Thirdlane also supports versions of Digium®-certified Asterisk and Red Hat® Linux for additional peace of mind in critical applications.
    • System Control and Updating: Unlike other solutions, Thirdlane doesn’t deny you root access to control your server for troubleshooting, integrating with third-party components, and performing system maintenance and customization. Software updates are managed by a Thirdlane repository and are easy to install, to keep your system updated with the latest security features. ...

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    05/15/2015 - New version 7.3.2.2 of Thirdlane Business PBX, Thirdlane Multi Tenant PBX, and Thirdlane Elastic Cloud PBX has been released

    Thirdlane offers reliable, cost-effective, and highly customizable Asterisk-based PBX software. All Thirdlane PBX products feature the Thirdlane Communications Manager GUI for ease of configuration and administration. Thirdlane PBX product line includes:

    Thirdlane Elastic Cloud PBX


    Thirdlane® Elastic Cloud PBX Platform is a Unified Communications software platform for large scale hosted Multi Tenant PBX deployments by carriers and Internet Telephony Service Providers.

    Thirdlane Elastic Cloud PBX integrates Kamailio SIP Server and Asterisk® and offers the same advanced IP PBX functionality as the Thirdlane Multi Tenant PBX - and the next level of scalability and availability.

    Thirdlane Multi Tenant PBX


    Thirdlane® Multi-Tenant PBX is an IP PBX and unified communications software platform capable of hosting multiple virtual PBXs on a single server. Multi-Tenant PBX enables Internet Telephony Service Providers, telephony resellers, and VoIP entrepreneurs to quickly roll out reliable hosted telephony services with powerful features, flexibility, and cost-effectiveness to ensure satisfied customers, reduce churn, and provide a steady return on their investment.


    Thirdlane Business PBX


    Thirdlane Business PBX is a an IP PBX and unified communications software platform that forms the heart of a versatile Voice over IP (VoIP) enabled telephony system. It provides small businesses, larger companies, and multi-site enterprises a flexible combination of the best of open source and commercially developed solutions, offering an alternative to high-cost telephony systems.


    Thirdlane Call Center


    Thirdlane Call Center software delivers a reliable and highly-customizable contact center solution with sophisticated features and functionality for a broad range of call centers - on-premises or in the cloud. Thirdlane Call Center is an add-on that is integrated with Thirdlane PBX products and offers set of features supporting environments ranging from professional contact centers to workgroups requiring more advanced queuing, call distribution, and call metrics features.



    Try Thirdlane for Free!
    Try a demo of Thirdlane Multi Tenant or Business PBX, or download a free trial ISO version of either PBX product from the Thirdlane website.

    Find Out More
    Find out more about Thirdlane products by visiting the Thirdlane website.

    Contact Us
    For more information, or if you have any questions, please contact us!


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  • 06/03/15--20:38: Thirdlane software guide
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    05/15/2015 - New version 7.3.2.2 of Thirdlane Business PBX, Thirdlane Multi Tenant PBX, and Thirdlane Elastic Cloud PBX has been released

    Thirdlane Elastic Cloud PBX


    Thirdlane® Elastic Cloud PBX is a unified communications software platform for large scale hosted Multi Tenant PBX deployments by carriers and Internet Telephony Service Providers.

    Thirdlane Elastic Cloud PBX integrates Kamailio SIP Server and Asterisk® and offers the same advanced IP PBX functionality as the Thirdlane Multi Tenant PBX - and the next level of scalability and availability.


    Thirdlane Multi Tenant PBX Platform


    Thirdlane® Multi-Tenant PBX Platform is a reliable, cost-effective IP PBX and unified communications software platform capable of hosting multiple virtual PBXs on a single server. It enables Internet Telephony Service Providers, telephony resellers, and VoIP entrepreneurs to quickly roll out reliable hosted telephony services with powerful features, flexibility, and cost-effectiveness to ensure satisfied customers, reduce churn, and provide a steady return on their investment.


    Thirdlane Business PBX


    Thirdlane Business PBX is a reliable, cost-effective IP PBX and unified communications software platform that forms the heart of a versatile Voice over IP (VoIP) enabled telephony system. It provides small businesses, larger companies, and multi-site enterprises a flexible combination of the best of open source and commercially developed solutions, offering an alternative to high-cost telephony systems.


    Thirdlane Call Center


    Thirdlane Call Center software delivers a reliable and highly-customizable contact center solution with sophisticated features and functionality for a broad range of call centers - on-premises or in the cloud. Thirdlane Call Center is an add-on that is integrated with Thirdlane PBX products and offers set of features supporting environments ranging from professional contact centers to workgroups requiring more advanced queuing, call distribution, and call metrics features.


    Thirdlane FreeMetrics


    Thirdlane FreeMetrics is a free Splunk application that produces charts and reports from Call Detail and Queue Log records generated by Asterisk based PBXs and call centers such as Thirdlane PBX, Thirdlane Multi Tenant PBX and Thirdlane Call Center. Thirdlane FreeMetrics empowers call center managers with the tools to track and analyze call center performance metrics and key performance indicators with the precision required for making better informed management decisions.


    Try Thirdlane for Free!
    Try a demo of Thirdlane Multi Tenant or Business PBX, or download a free trial ISO version of either PBX product from the Thirdlane website.

    Find Out More
    Find out more about Thirdlane products by visiting the Thirdlane website. ...

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  • 06/03/15--20:40: Thirdlane Multi-Tenant PBX
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    05/15/2015 - New version 7.3.2.2 of Thirdlane Business PBX, Thirdlane Multi Tenant PBX, and Thirdlane Elastic Cloud PBX has been released

    Thirdlane® Multi Tenant PBX is a highly-reliable, cost-effective IP PBX and unified communications software platform capable of hosting multiple virtual PBXs on a single Asterisk® server. It enables Internet Telephony Service Providers (ITSPs), telephony resellers, and VoIP entrepreneurs to offer a fully-featured hosted PBX to their customers, providing them an economical alternative to premise-based PBX hardware.

    Thirdlane Multi-Tenant PBX provides an easy-to-deploy, hosting-ready solution. The software is provided as a complete package, ready to install with all the components needed to build a powerful PBX hosting platform. With Thirdlane’s field-proven technology, you can offer great value to your customers by providing reliable hosting services and a customizable set of advanced features at a very competitive per-user cost compared to equivalent solutions.

    Thirdlane also provides system administrators tools for easily provisioning and managing PBX tenants, and the ability to provide each customer their own customized feature set to meet virtually every need. Thirdlane’s Asterisk-based Multi Tenant PBX boasts an open architecture and an extensive API (application programming interface) to provide interoperability and ease of integrating with third-party components such as service provider portals, billing systems, CRMs, and other programs.


    Key Features:

    • Auto-Provisioning: Thirdlane PBX is available with templates for auto-provisioning of devices such as Aastra, Cisco, Linksys, Polycom, Snom and Yealink phones and ATAs. This allows you and your customers to easily add phones and devices, individually or in bulk. Templates can be customized or added to support new devices.
    • Database-driven engine: To access the power of the Asterisk® real-time telephony, Thirdlane can utilize a database-driven engine for configuration and administration. This provides robust scalability and clustering options, and allows provisioning of “adds and changes” without reloading Asterisk.
    • Fine-grained permissions: Allow your administrators or customers to easily control each user’s call permissions per user or per group as appropriate, and to configure dialing rules on a per-route basis for operational economy and flexibility.
    • Customizable for your Company and Users: Upload your company name and logo to rebrand the PBX, select from Communications Manager GUI themes and languages, add language translations, and even customize GUI menus and configuration files. Since scripts are built in as part of the Thirdlane architecture, you can easily add custom scripts to support customer-requested features.
    • Retain Full Control of your Server: Unlike other solutions, Thirdlane doesn’t deny you root access to your server for troubleshooting, integrating with third-party components, and performing system maintenance and customization. Software updates are managed by a Thirdlane repository and are easy to install, to keep your system updated with the latest security features.
    • Industry-Standard Components: Thirdlane employs standard versions of the Asterisk telephony engine and CentOS® Linux, and doesn’t require custom patches. This allows you to update components of your system if needed. Thirdlane also supports versions of Digium®-certified Asterisk and Red Hat® Linux for additional peace of mind in critical applications.
    • High- Availability: Redundancy, automatic failover, and clustering capabilities are built into the core of all Thirdlane PBX solutions. ...

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  • 06/03/15--20:42: ThirdLane
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    05/15/2015 - New version 7.3.2.2 of Thirdlane Business PBX, Thirdlane Multi Tenant PBX, and Thirdlane Elastic Cloud PBX has been released

    Third Lane Technologies, established in 2003 and located in Silicon Valley, provides IP PBX and unified communications software for businesses, Internet Telephony Service Providers, and Call Center Operators. Reliability, advanced features, open architecture and great value made Thirdlane products the clear choice for thousands of customers and partners worldwide.


    Thirdlane Products


    Thirdlane offers professional unified communications software solutions for hosted and on-premises deployment. Thirdlane software solutions include Thirdlane Elastic Cloud PBX (for large scale hosted deployment), Thirdlane Multi Tenant PBX for smaller ITSPs, Thirdlane Business PBX for businesses and Internet Telephony Service Providers (for on-premises or dedicated hosted deployment), as well as software for Contact Centers.

    Thirdlane software solutions are built with standard, proven open-source components, including Kamailio SIP Server, Asterisk® PBX platform and CentOS® Linux. Thirdlane provides the best of both worlds: the freedom to choose your own devices and customize your system to fit your needs, plus the quality, security, and reliability that comes from professionally-designed, managed, and supported software.


    Try Thirdlane for Free!


    Try a demo of Thirdlane Multi Tenant or Business PBX, or download a free trial of either PBX product from the Thirdlane website.





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  • 06/03/15--20:43: Thirdlane Call Center
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    05/15/2015 - New version 7.3.2.2 of Thirdlane Business PBX, Thirdlane Multi Tenant PBX, and Thirdlane Elastic Cloud PBX has been released

    Thirdlane® Call Center is a highly-reliable, cost-effective Asterisk®-based IP Call Center software platform that delivers an integrated and flexible solution for on-premises or hosted multi-tenant contact centers. Thirdlane Call Center provides comprehensive management, monitoring, and reporting for operating contact centers, as well as traditional PBX functionality.

    Among many advanced features, Thirdlane Call Center allows supervisors to monitor agent and queue performance in real-time according to configurable policies, listen to and assist agents during calls, and record calls. Historical reports including key performance indicators and SLA metrics are available in tabular and graphical form for Call Center managers, based on analysis of Call Detail Records (CDR) and queue log data. These monitoring and reporting features allow managers to optimize their operations for maximum efficiency. Each agent, supervisor, or administrator can work either locally or remotely, configured with a customizable set of advanced permissions and features.

    Thirdlane provides system administrators with the tools to easily provision and manage Call Center features and core PBX functions, and gives managers and agents highly-configurable web-based portals for superior productivity. Thirdlane’s Call Center boasts an open architecture to provide interoperability and ease of integrating with third-party components such as service provider portals, billing systems, CRMs, and other applications. Call Center functionality is integrated into and can be used with either Thirdlane’s Business PBX or Multi-Tenant PBX, enabling traditional on-premises call centers or hosted virtual call centers in a cloud-based environment.


    Key Features:

    • Dynamic Call Center Management: Allows supervisors to easily manage agents and queues, assign and move agents between queues, and configure fine-grained permissions for live call monitoring and historical reporting.
    • Live Monitoring: View dynamic graphical displays of call center operation, grouped by queues or agents, including the calls in progress, calls answered, wait times, and agent and queue status. Configurable alerts highlight potential problems in call center performance, allowing supervisors to rapidly address changing call loads.
    • Historical Reporting: Call Center provides detailed reports highlighting call center metrics and performance, including: data on answered and unanswered calls (with summaries by queues and agents); average, minimum, and maximum wait times over a given period; and performance vs. requirements in Service Level Agreements (SLAs). All reports can be exported to PDF or CSV formats, and easily imported into other applications.
    • All the Features of Thirdlane’s PBX: Thirdlane Call Center is integrated with both Thirdlane Business PBX and Multi-Tenant PBX, providing call center operators with core PBX functionality as well as advanced features such as templates to easily add devices, a real-time database driven engine, fine-grained permissions, full root access to the server, and deep customization capabilities.
    • High- Availability: Redundancy, automatic failover, and clustering capabilities are built into the core of all Thirdlane PBX solutions, including Call Center. The high availability features can be configured during installation or added later to address your requirements, and allow your system to grow as your business expands. ...

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  • 06/04/15--07:17: Call Center Software
  • Call center software is the software system that allows a company or organization to run a call center. This page lets you compare call center software providers.

    There are hundreds of different providers of call center software across the globe, and every call center software system has its pros and cons. When selecting the right call center software for your business, contact center, or call center, it's important to decide which features you want your phone system to have.

    Types of Call Center Software


    ACD helps productivity by assigning inbound agents to incoming calls. The automatic call distributor uses a set of instructions to determine who gets the call in the system. The algorithm can route calls based on agent skill or whoever has an idle phone. ACD can use caller ID or automatic number identification, but usually interactive voice response is enough to help the system determine the reason for the call.

    An automatic call distributor can also take advantage of computer telephony integration. Agents can receive relevant data on their computers along with the incoming call.

    Computer telephony integration is a broad category of software that connects telephone and computer systems. Computer telephony integration software can have both desktop and server functions. Various applications make up a system that can control phones, display call information, and route and report calls.

    Interactive voice response allows callers to route themselves to the appropriate department or use the company’s database for assistance. More sophisticated interactive voice response systems can access accounts and perform certain tasks, such as activating a credit card through a bank’s phone system. IVR involves using dial tone multi-frequency or voice commands. In the VoIP industry, a PBXauto attendant is near interchangeable with IVR. However, auto attendants are not capable of speech recognition.

    A predictive dialer calls a list of phone numbers at once. Outbound agents are then connected to the numbers that answer. A predictive dialer uses calculations to minimize the idle time of agents and the potential of losing answered calls when no agents are available.

    Contact Center Software

    For contact centers, software includes applications for chat, email, and web interaction in addition to telephony functions.

    Call Center Software Providers

    This is a list of call center software providers and developers. Please keep this list in alphabetical order.

    • Alfatell LLC offers ContactCenter AlfaTell Software. Our company is developing a product for organizing Call Center. Our software allows you to analyze all operators calls. Evaluate the work of operators in a predetermined pattern. Analyze the causes of each missed call. The system displays any missed calls have not been processed by the operator. The company is ready to develop for you additional functionality that you need. ...

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  • 06/04/15--11:02: Old News
  • This page lists all the old VoIP news stories from the home page.


    May 2015


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  • 06/05/15--05:14: VoIPSupply.com
  • sm_voipsupply_fb.GIF


    About VoIPSupply.com


    VoIPSupply.com is the retail website of North America's leading VoIP solutions provider, VoIP Supply. VoIPSupply.com offers a fast and easy way to find the VoIP hardware you are looking for.

    VoIPSupply.com has products for consumers, small medium businesses, enterprises, government/educational entities, resellers and service providers. You can visit VoIPSupply.com Here.

    About VoIP Supply


    VoIP Supply is North America's leading VoIP solutions provider. Since 2004, VoIP Supply has delivered valuable solutions for some 60,000 customers worldwide.

    With over 30 passionate employees, 2,500 products, 40,000 square feet of office space and an unlimited number of VoIP solutions to meet your needs VoIP Supply has everything you need for VoIP, whether you are a consumer, business, service provider or reseller.

    VoIPSupply.com Offerings


    VoIPSupply.com specializes in standards based VoIP equipment and VoIP systems. In addition to complete VoIP systems, VoIP Supply offers:


    Your Favorite VoIP Manufacturers


    VoIP Supply makes it easy for you to find products from your favorite manufacturers.

    For your convenience, some popular manufacturer categories include:

    • VoIP Headsets for Polycom Phones - Take the guesswork out of figuring out which VoIP headset pairs perfectly with your Polycom Phone
    • Cisco VoIP Phones - Save money on long distance charges and transfer calls to anyone at any location with Cisco VoIP phones. Deploy a phone system anywhere you have broadband Internet access
    • Grandstream SIP Video Phones - Grandstream SIP Video phones offer Skype certified compatibility, multiple SIP account support and up to a 7" color LCD display

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  • 06/05/15--05:23: Snom Phones
  • Snom VoIP Phones and SIP Proxy/PBX


    www.snom.com

    logo-snom-voip-phones.jpg


    Snom SIP based phones:

    • Snom M9: DECT based cordless solution. Sold as base station with handset/charger station and single handset/charger station. Up to eight handsets can register with the base station and the base station can register up to eight SIP accounts. As with other Snoms, the base station can be provisioned via HTTP and, apparently, the individual handset menus can be configured to lock them down somewhat. Supports IPv6, SIPS and SRTP. Does not include an answering machine.

    • Snom M3: To be presented at VON autumn 2007, but sneak previewed at Astricon Phoenix 2007. DECT based (GAP compliant) cordless solution. Sold as base station with handset/charger station and single handset/charger station. Up to eight handsets can register with the base station and the base station can register up to eight SIP accounts. One base station supports a maximum of three simultaneous conversations. As with other Snoms, the base station can be provisioned via HTTP and, apparently, the individual handset menus can be configured to lock them down somewhat. Availability is quoted as 'end October 2007', but knowing Snom, the reality is to be at least the end of November 2007. UPDATE - It's January 2008 and they are now shipping! Does NOT support IPv6, SIPS and SRTP.

    • snom 820: New phone launched at end of 2008.

    • snom 870: Touchscreen phone, first showcase announced for CeBIT 2009 (March 2009) in Hannover. Video demo HERE

    • snom 710: Supporting four SIP identities and blending an elegant utilitarian design for high usability with high performance and affordability, the snom 710 delivers a rich set of everyday business telephony features critical to today’s real-time, information-driven business workforce.

    • snom 720: The snom 720 phone addresses office users that require excellent audio and a large number of programmable PBX-style keys. It combines a state-of-the-art hardware with the proven snom SIP software.

    • snom 760: The snom 760 phone addresses office users that require excellent audio, PBX-style keys, and rich visual information. It combines a state-of-the-art
    hardware with the proven snom SIP software.

    • snom 370: This phone was announced at CeBIT 2007 to be available April '07. High-end device, similar to 360, with higher resolution grey-scale display (240x128), a large LED-light for incoming calls and possible VPN support in future firmware versions. The phone has more RAM and CPU power than the 360; no more rubber keys.

    • snom 320: based on the snom360 design but with smaller, two-line, tilt-adjustable LCD display without backlight. Also, the 320 supports conferences (joined at the phone) of only 3 parties (ie, the phone user and two others). The 360 will conference many parties (exact number not known). ...

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  • 06/05/15--06:29: Alaris Labs
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    About company

    Alaris Labs is a vendor of software solutions for telecom carriers and service providers.

    The company focuses on development of telecom billing and routing systems as well as various business process automation tools for voice and SMS wholesales operators.

    Alaris Labs has got more than 10 years of technological and marketing expertise in the telecom business.

    Products

    • Alaris inVoice— an integrated billing and routing system for VoIP and SMS with a wide range of tools for rate management, traffic analysis and reporting;
    • Alaris LCR Engine— a high capacity routing system for voice and SMS; compatible with any carrier infrastructure, capable of managing both VoIP and TDM switches;
    • Alaris SMS Platform— acomprehensive SMS management solution comprising a 3 in 1 system for SMS trafffic switching, billing, and routing;
    • Alaris MNP/LNP Server— an advanced tool for ported numbers data management to interact with external MNP/LNP-databases and to provide dipping services to local carriers.

    Trial versions


    News and Articles


    Contacts



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    Wednesday, 27 May 2015

    Alaris Labs, leading developer of telecom carrier software products, announces release of new version of Alaris inVoice billing system. New features implemented in the release 3.4 extend rate import capabilities, provide more call routing functions and ensure better settlements flexibility. Another important advantage of the new version is a dramatic increase in the system performance.

    New release offers the automated ratesheet import function. Ratesheets received at a predefined email address are uploaded into the system with the help of per-carrier templates. When import operation is completed, the system sends receipt acknowledgement or error notice to the carrier and its account manager. The system also tracks implicit rate changes in the files being imported. For example, if within a certain destination a new more expensive breakout has been opened, respective alarm to system administration will be raised. Also native support for a few peak/offpeak schedule formats used by large carriers has been added, which makes it possible to automatically identify and import validity timespans for each price type provided in the ratesheet.

    Another important option added to the list of routing parameters available in Alaris inVoice is ANI-based routing. Depending on the dial code or exact calling party number, the system decides on which vendors to use for call termination. Also the new feature makes it possible to block all calls coming from certain A-numbers for protection against fraudulent traffic. Besides, now it is possible to take into account ASR, ACD, PDD stats not just for single breakouts but for entire destinations.

    Financial module of the system has the biggest number of improvements. In particular, users now can choose between two taxation options — add the tax as an extra on top of the invoice amount or include it into the total charge. Now it is also possible to create separate invoices for different service levels offered to one and the same customer (e.g. Premium and Standard). In case of a dispute with a partner, the system owner can easily add the agreed correction amount to the disputed invoice without having to create a separate document.
    Overall system performance has been brought to a new level in terms of billing data processing, statistics calculation, file uploading and CDR reconciliation.

    Total number of enhancements made in version 3.4 exceeds 100. New version will be made available to all customers starting from May 28, 2015. For any questions related to Alaris Labs products please contact www.alarislabs.com.

    About Alaris Labs
    Alaris Labs is a leading developer of telecommunication carrier-grade solutions. The company offers billing & routing systems and business automation tools for wholesale interconnect and voice transit operations. Alaris Labs has got more than 10 years of technological and marketing expertise in the telecom business. Company website: www.alarislabs.com.

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  • 06/07/15--17:39: VOIP Phones
  • This page is for listing brief details of VoIP Phones including details, where to buy, specifications, and any other relevant VoIP Phone information. Please read the Posting Guidelines for Promoting Products and Services before adding to it.

    Hard Phones

    Standalone Ethernet Hard Phones (voice only)
    An Ethernet hard phone is a self contained IP telephone that looks just like a conventional phone but instead of a conventional phone jack, it has an Ethernet port through which it communicates directly with a VoIP server, VoIP gateway or another VoIP phone. Since a broadband hard phone communicates directly with a VoIP server, VoIP gateway or another VoIP phone it does not require any personal computer nor any software running on a personal computer to make or receive VoIP phone calls. It can be used independently, all that is required is an internet connection. While PC based software solutions are cheaper, a hard phone is the best solution for IP telephony.

    General



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  • 06/07/15--17:54: WideBandIPPhones
  • Wideband IP Phones

    See Wideband VoIP

    The following IP phones support wideband both in their handset and in their codec.
    Wideband IP Phones
    Phone Wideband Codecs Supported Handset Bandwidth
    Cisco 7975/7965/7945 G.722 150Hz - 7kHz Handset, spkphone
    Mitel 5330/5340 G.722 7kHz Handset
    AudioCodes IP Phones 310HD, 320HD, 350HD G.722, AMR-WB 150Hz - 7kHz for handset, headset, spkphone
    Grandstream Budgetone BT-101 & 102 & 200 G.722 ?
    Grandstream Budgetone GXP-2000 & 2010 & 2020 G.722 ?
    HTek UC800 series IP phones G.722 150Hz - 7kHz (handset, headset, & speaker)
    Polycom SoundPoint IP 450, 550, 650 G.722 150Hz - 7kHz for handset, headset, spkphone
    Snom 300, 320, 360, 370 G.722 needs Replacement "KlarVoice" Handset
    Avaya 9610, 9620, 9630, 9650 G.722 ?
    Siemens S675IP/S685IP G.722 DECT with CAT-IQ support
    Tiptel.com tiptel 3110, 3120, 3130 G.722 170Hz - 6,2kHz for handset, headset, spkphone



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    Htek Logo-med.jpg


    HTEK UC862 EXECUTIVE HD COLOR GIGABIT IP PHONE


    860.png


    Physical Features


      • 3.5”TFT-LCD, 480 x 320 pixel, 262K colors
      • Ethernet: Dual Gigabit Ethernet ports
      • Keys: 47 keys including 14 programmable keys
      • Full-duplex speakerphone with AEC
      • Handset: 1 RJ9 (4P4C)
      • Headset: 1 RJ9 (4P4C)
      • Power adapter (included): 5V/1.2A
      • Power over Ethernet(PoE): IEEE 802.3af

    VoIP Protocols

      • SIPv2, SDP(RFC 2327), RTP(RFC 1889,1890), RTCP
      • RFC 2833 X-NSE Tone Events for SIP/RTP, AVT Tone
      • Events for SIP/RTP

    Voice Codecs

      • HD wideband codec: G.722
      • HD Codec, HD speaker, HD handset
      • G.711u-law/a-law, G.723.1, G.726, G.729A/B.
      • DTMF(In-Band, RFC2833, SIP Info)
      • Acoustic Echo Cancelation(AEC)
      • Acoustic Gain Control(AGC)
      • Voice Activity Detection(VAD), Comfort Noise insertion

    Security

      • HTTPS Server/Client
      • Transport Layer Security (TLS)
      • SRTP (RFC3711), SIPS
      • VLAN QoS (802. ...

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  • 06/07/15--19:27: Hanlong Technology
  • HTek (Hanlong Technology Co. Ltd.)


    Htek Logo.jpg




    HTek Profile


    HTek™ is a name brand of Hanlong Technology Co., Ltd., a world-class designer and manufacturer of enterprise IP phones and VoIP products. HTek IP phones deliver superb sound quality, a rich set of SIP telephony features, and broad interoperability with leading phone system providers, including Broadsoft®, 3CX®, Elastix®, Asterisk®, Bicom®, and Alcatel-Lucent®. All HTek IP phone products feature the Texas Instruments® (TI) chipset for crystal-clear HD sound, and are backed by an industry-leading two-year warranty.

    Sold in over 50 countries worldwide, HTek products offer high-quality, cost-effective solutions that can also be easily rebranded or customized to meet OEM or ODM requirements. Since 2005, Hanlong Technology has provided enterprises, OEMs, and ITSPs worldwide with millions of advanced VoIP products. The latest HTek UC800 series IP phones continue the tradition of focusing on world-class quality, cutting-edge features, and competitive pricing. Hanlong Technology Co., Ltd. is a private company headquartered in Nanjing, China.

    HTek R&D Team


    HTek has an experienced in-house R&D and engineering team to create the highest quality product designs, easily respond to OEM and ODM requests, and provide superior customer technical support. With an average of over 8 year's experience in the communication field, the R&D team's expertise and professionalism guarantee superior products and support. HTek is also proud to partner with

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  • 06/07/15--22:55: Twitter VoIPUser Directory
  • This is a page that can contain entries of Twitter users and their business or VoIP interests.

    Please insert into correct alpha place and please leave things clean enough to be helpful to people on Twitter who want to find VoIP Users

    Voip-info.org Twitter: @Voip_info


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