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Asterisk CRM Integration

July 1, 2015, 6:41 am
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Asterisk, being open source, can be integrated with a whole lot of different software solutions to enhance, improve and facilitate general users. One of such technological marriages is Asterisk-CRM integration. Asterisk-CRM Integration can provide your Asterisk with the ability to manage your customers directly. The CRM integration to Asterisk provides notes uploading, call recording, customer management, number lookups and a number of other benefits that a standalone Asterisk or independent CRM can not provide.

There are number of products available in the market to achieve this goal. This page enlists all of such products and solutions with alphabetical sorting.



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VOIP PBX and Servers

July 1, 2015, 10:15 am
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Please list information about VoIP PBX and Servers on this page. Please keep VoIP PBX and server provider information in alphabetical order, and below any other relevant information.

Page Contents

Numeric

  • 1comms.co.uk: Asterisk-based converged telephone system for UK Businesses
  • 1GATE VoIP PBX by Wangate: Cheap VoIP PBX with hardware DSP. Optional internal gateways for Analog/ISDN/PRI/GSM. VoIP resellers welcome.
  • 2daydirect: Brand NEW Small Business VoIP phones. Free 2 day shipping anywhere in the United States
  • 2N NETSTAR PBX, virtual PBX: VoIP PBX system
  • 2N Omega IP PBX: VoIP PBX system
  • 2N VoiceBlue Enterprise: Simple VoIP SIP PBX
  • 3CX: Windows IP PBX / VOIP Phone system
  • 4PSA VoipNow: Hosted PBX software for service providers and enterprises, accelerating SaaS deployment. It runs on Linux environments (RHEL, SuSE Linux, CentOS, Fedora) on x86 and Power PC architecture based servers.
  • 8ix Zenith: 8ix Zenith spells an Asterisk derived IP Telephony application with the most advanced calling and communication features.

A

  • ALLO PSTN-IPPBX for SOHO with 30 IP extension, upto 6 Analog Extension & upto 4 PSTN trunk
  • ActivePBX™ | Turn-Key Business Phone System $149/mo.
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VOIP Service Providers Business

July 1, 2015, 12:36 pm
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Business VoIP Providers - Compare and Choose a Business VoIP Provider


Quality business VoIP providers today offer a wide variety of feature packages, services and prices. Selecting the ideal provider and service options will depend on your type and size of business, features needed and projected volume of usage. Even when working with top-tier providers, your basic monthly service charges per line may begin at rates as low as $20. Before choosing your VoIP provider, it is essential to first determine your company's precise telecommunications needs to enable timely and cost-efficient initiation of your service. By consulting your chosen Voice over IP service team and seeking their expert advice in advance, you can be prepared to take the following steps to facilitate the smooth, productive startup of your services:

  • Evaluate Your Internet Connection. - Determine the strength and capacity of your Internet connection and bandwidth. You need to ensure that your system has adequate speed to best accommodate your new VoIP installation for top quality service.
  • Assess Your Company Budget and Needs. - With knowledge of your company's current budget and VoIP needs, you can more easily select the service provider and feature options that meet your requirements.
  • Determine Your Equipment Needs. - Evaluate your current and near future VoIP equipment needs. Phones can be purchased from around $50 to $500 or more. Once you decide which feature options are immediate requirements and which ones can be added later as needed, you are ready to choose your service provider.
  • Compare VoIP Providers. - By comparing VoIP company service options, advanced features and equipment along with user and industry reviews, you can best make a wise decision, selecting the ideal VoIP provider for your enterprise.

Important Information to Request from Any Potential VoIP Provider

Before signing a service contract with any business VoIP provider, be sure to request basic service information and practices in writing. You need to be certain of such details as startup costs and monthly fees, any limitations and costs on portable phone numbers and exactly which features are included in the service package you select. You also need to know if international calling is included, charges for adding extra features and the extent of customer care and technical services provided. Also important are such issues as whether your provider offers a money back guarantee and if there are any cancellation fees. It is also helpful to determine prior to signing up for VoIP services if there are any hidden fees assessed by your chosen provider.

Take Full Control and Advantage of Your VoIP System

Once your new business VoIP system and service are in place, you and your staff members will have full-control capabilities for use of your business communications system. Your service provider will ensure connection with your online portal for customizing your telecomm options. These modern digital portals are user-friendly, enabling feature changes and additions to be made for immediate availability. You and your staff can make decisions and changes in real-time that work for you right in the moment.

You can manage your call settings remotely, directing calls to voicemail or having them transferred to another number or extension. You can also make exceptions to any chosen setting in your phone system. For example, if you are expecting an important business call and want to take that call, but hold all other calls for a few hours, you can set your phone to direct only the designated call to ring on your extension. This system allows and encourages you to take complete control of your telecommunications systems and settings so that the service works for your best interests and immediate needs at all times.

Major Business Benefits and Advantages of Installing VoIP

With an excellent quality VoIP system installed and running well in your company offices to provide remote access for you and your employees, you can work much more efficiently, achieving more in less time. You will enjoy the many benefits of knowing that you can leave the responsibility of your advanced office telecommunications system operations to your VoIP provider while you handle other important business matters. Other major benefits and advantages of your new business VoIP system enable you to accomplish the following:

  • Schedule Your Own Business Hours. ...
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Small Business VoIP

July 1, 2015, 12:43 pm
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Small business VoIP service can provide a host of benefits for small businesses that are interested in saving on costs and upgrading their business telephone system. Small business VoIP benefits include:
  • Phone service that is significantly less expensive than traditional telephone service
  • A small business VoIP telephone system is geared towards small businesses
  • Plans are scalable for small businesses that have the potential to grow
  • Small business VoIP providers usually offer no contract plans
  • Small business VoIP phone systems offer advanced features that can make a small business seem like a Fortune 500 company

How does small business VoIP work?

Small business VoIP typically works with a hosted PBX model. This is to say that the PBX is hosted at the facilities of the small business VoIP provider. By hosting the PBX at the provider's location, the small business does not need to spend money, resources, and man-hours on expensive PBX hardware, software, and maintenance.

Small Business VoIP Providers

This is a list of VOIP Service Providers who offer full service products primarily small businesses. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP. See also:


Service providers operating in more then one country are listed under each country. "Operating in a country" means a provider that has billing and support staff located in the country, and offers service subject to the regulations and consumer protection laws of that country.

Please describe services in neutral language and normal fonts. Don't bother listing prices--unless you really plan to return and edit them as things change. If you want to add your company, please read the Posting Guidelines for Promoting Products and Services. When you add your entry to this page, please make sure your entry is in alphabetical order in relationship to other vendors listed in the same section. Failure to follow these guidelines will result in deletion!


Please include relevant information like SIP or IAX handoff, how outgoing CLID is set, whether a given account may originate multiple calls at once, etc. ...
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VoIP Providers USA

July 1, 2015, 12:47 pm
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This is a list of VoIP providers in the USA. These companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP. Please add VoIP Providers USA to the list below.

VoIP Providers in the USA

Page Contents

  • Vox Connect - Cloud based phone systems, cloud hosted PBX, SIP trunks Vox Connect is a cloud-based phone systems provider serving Chicago’s home, small and medium-sized businesses. We provide cloud hosted phone systems, hosted PBX ( also known as cloud based PBX ), domestic and international calling services, local/toll free numbers for USA and Canada.Our high-quality cost-effective telecom services are custom-designed to fit your business – and your budget.
  • CHECKBOX, VoIP Carrier, Wholesale A-Z, CALL CENTER CARRIER - We provide VoIP connection specially for CALL CENTERS / MARKETING COMPANIES who needs High Stress / CPS routes, We have USA CC, Canada CC, Australia CC, China CC, UK CC and others, Direct Routes to many countries.
  • http://www.cryptovoip.in/ - We provide Software development and customization services in VoIP Domain. Our Product suite consists of WebRTC based Web Dialer, Web Click-to-Call, VoIP Mobile Dialers for Android, iPhone and Windows 8. PC VoIP Dialers for Windows and Mac. Tunneling Solution to make all VoIP Dialers work in VoIP and SIP Blocked areas like Dubai, Oman, France, etc. We customize our products and solution with your images and Brand. We also provide services like Custom Software Development and Maintenance and Offshore Development and OutSourcing. Please visit www.cryptovoip.in or skype: cryptovoip or mail us: sales@cryptovoip.in.
  • 011now.com Cheap International long distance phone to phone calling by 011Now offers you great rates from any phone in US and Canada. Save 90% on international long distance calls. voip-info Page for more information. ...
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Chicago VoIP

July 1, 2015, 12:50 pm
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This is a list of VoIP providers in Chicago. Chicago VoIP companies typically support multi-line telephone systems, small gateways and hosted VoIP. Please add VoIP Providers in Chicago to the list below.
  • Cloud-based phone system for small business in Chicago, cloud hosted PBX, business VoIP system Vox Connect is a cloud-based phone systems provider serving Chicago’s home, small and medium-sized businesses. Our high-quality cost-effective telecom services are custom-designed to fit your business – and your budget. We’ll work with you to learn about your existing telecom infrastructure, understand your telecom needs and customize the configuration of your cloud-based phone system ( also known as cloud based PBX or cloud hosted PBX ) to meet the specific needs of your business.
Why VoxConnect.com?
  • High Quality VoIP Services. Secure, reliable, carrier-grade facilities serving customers in the US and Canada since 2006. Our state of the art Voice over IP infrastructure is monitored 24/7 by our team of expert engineers, ensuring reliability and uninterrupted operations. With VoxConnect.com, your business will experience higher quality service at a lower price.
  • Customized solutions to perfectly fit your small business needs. Every small business is different. We’ll work with you to understand your telecom needs and customize the configuration of your cloud-based phone system ( also known as cloud based PBX or cloud hosted PBX ) to meet the specific needs of your business.
  • Local setup and support. VoxConnect.com is proud to be a part of Chicago’s small business community. We provide on-site network assessment, advise and/or implement the necessary changes and install your new VoIP phones. Service installation with no downtime
  • The phone system and phone service is a vital part of any business. We don't just ship the VoIP equipment to your location. We’ll migrate and install your cloud based phone system and service without any downtime.

  • FluentStream Technologies FluentStream Technologies is a fantastic Cloud-hosted business phone system. We have a best-in-class web portal, an industry-leading WebRTC-based FluentCloud WebPhone, and world class 24x7x365 support. Get all the benefits of the cloud with service that you'll love!
  • SIPSRUS SIPSRUS provides cloud computing based business phone and fax systems designed for today's mobile and distributed business world. SIPSRUS provides services in USA, Canada, UK, Australia, Japan, Spain, India, UAE and many more!
  • Jive Communications - Jive offers Chicago VoIP services business.
  • Lantelligence is an International provider of Business Communications solutions that include IP Phone Systems, Call Centers, Video and Web Conferencing services for multi-location corporations.
  • ConfCentral offers flat fee conferencing with local access number in the USA
  • ActiveServe PBX Hosting 3CX, Asterisk, Elastix, and Trixbox PBX Hosting. CAT-5 Data Center, Active NAT Assistance™, Fully Managed Cisco Network, Cloud Platform.
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Hosted PBX

July 1, 2015, 12:54 pm
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What is Hosted PBX?

Unlike a traditional PBX, or Private Branch Exchange, which requires a large investment and ongoing maintenance and training, a hosted PBX is a cloud-based PBX system accessible via an IP network. Rather than being responsible for hardware, software, training, maintenance, and more, a hosted PBX provider takes care of it all. In addition to being completely managed off-site, resulting in no IT or installation costs, a hosted PBX system also provides businesses with the ability to manage their phone systems via a user-friendly control panel. For these reasons and more, hosted PBX systems are becoming increasingly popular solutions for today’s growing small to medium-sized business owners.

Features and Benefits of Hosted PBX

If you own a business with fewer than 300 lines, hosted PBX can provide you with a multitude of features and benefits. For starters, a hosted PBX system is much less expensive than a traditional on-site system. With hosted PBX, there is no need to buy expensive hardware and software, pay for installation, and manage the system. You simply pay a monthly fee and enjoy all of the benefits of the service.

While less costly than standard on-site PBX systems, hosted PBX solutions are teeming with valuable features, such as on-hold music, call waiting, call routing, transfers, and more. Moreover, as the popularity of hosted PBX continues to grow, additional features like auto attendants, extension dialing, and ACD queues are being introduced.

A hosted PBX can also be deployed immediately. In fact, most business owners are able to have their hosted PBX setup and running in under a day. Best of all, newer and more flexible hosted PBX applications are being deployed as well. Adding these applications and features can typically be done with a simple download or click of the mouse.

The ability to add new features as they roll out is just one example of the scalability of hosted PBX. Additional lines, phones, and even an entire new department can effortlessly be added, which would be much more complex with a traditional on-site PBX.

When you opt for a hosted PBX and outsource all the techie stuff, you will find your stress levels lowering as well. With a hosted PBX, a mountain of responsibility will be taken off your shoulders, allowing you to focus your attention on more important matters, like improving your bottom line.

Hosted PBX Tips and Considerations

Hosted PBX systems are incredibly easy to setup and utilize, but there are a few things you need to do when opting for one of these modern business phone solutions, such as:

  • Make Phone Number Arrangements – A temporary phone number is necessary for the porting process, but if you already have an existing number to port over, you must remain with your current provider until the number is ported to your new PBX provider. If you are getting a new number, it’s important to update others and let them know of the change through an email blast or similar means. While brief, all calls can be conveniently routed to cell phones during the transition period. Just remember, if you cancel your service with your previous carrier prior to porting your number, the number will no longer be yours to keep.
  • Arrange Your Dial Plan – When switching over to a hosted PBX, organizing the routing of your calls is one of the first things that must be done. In order to do so, you’ll need to define various rules for your calls, including:
    • The buttons used to activate voicemail and other features
    • The hours of operation for your desk phones
    • Setting up your directory
    • The handling of faxes
    • Sequential and simultaneous ringing
    • How off-hour calls are handled
    • Configure your emergency 911 settings

Review Your Bill

As you can see, setting up a hosted PBX is remarkably easy. However, after doing so, you should review the bills for the first and second month to ensure you’re receiving and utilizing all of the services you’re paying for. Depending on which company you choose as your hosted PBX provider, the first month’s bill may or may not reflect activation fees, setup fees, and number porting fees. The second month’s bill should be a typical bill without added charges for the setup process. By this point, you'll be well on your way to enjoying one of the most streamlined and hassle-free business phone systems available for small and medium-sized business owners. ...
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Asterisk auto-dial out Chinese

July 2, 2015, 12:18 am
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Asterisk Call Files


Asterisk call files是個純文字檔，將它移至正確的目錄裡，就能透過asterisk自動撥打。Call files 是個很便利的自動撥打方式，而不用透過其它較複雜的asterisk功能如 AGI, AMI, 和 dialplan, 這些得需要一些技術才能實現。

Page Contents


The Asterisk dial plan extensions.conf responds to someone calling an extension on a channel.若你要從外部應用程式來撥出一通電話，有底下幾種方式可以實現。

asterisk 要啟動自動撥號功能有4種方法
  • 使用.call檔，它是個純文字檔，必須放在正確的目錄裡才行
  • 使用 manager API去啟動撥打。詳見 Asterisk manager dialout
  • 使用指令列 Asterisk CLI originate 這個指令
  • 使用 FollowMe這個指令，從 Asterisk 1.4 版本起，它就有能力實現多方通話(create multiple calls) 但它可能會被濫用於外撥(譯者注:我猜是被用來盜打)

See also additional Digium documents.

New in Asterisk 1.8: A new application Originate has been introduced, that allows asynchronous call origination from the dialplan. ...
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voip-info.org suggestions

July 3, 2015, 1:08 am
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03 July 2015
Is it possible to create VoIP video directory? There are lots of interesting video with products overview, tutorials, etc. It could be great to create VoIP Video folder on you main page, where people can post useful links. Thanks!

09 October 2008
Is it possible to add a category somewhere that would include E911 issues involving VoIP? This is a growing issue as more companies switch to VoIP. It was part of the NET 911 legislation President Bush signed into law in July. Thanks.

09 March 2007
Hi, i would like to update the information for my company's products on the page at http://www.voip-info.org/wiki-VOIP+Phones, but the instructions on the homepage indicate not to edit pages directly, rather to create a new page with your company's products. I am not sure how to get that page to update with our products if not by editing it directly. Any insight would be very appreciated. Thanks, my login is 'vishaljain'.


02 October 2006

Is it possible to clean up among the "Comments", some of the comments doesn't have anything to do with the pages, example, comments on the start page.


17 August 2006

Proposing a new section on Voip security. plenty of info out there on this subject which is becoming more and more relevant. See fron instance this voip blog lots more out there


24 July 2006

It there anyway for example to add the Skype page already here to the Navigation menu
and would that be OK? Thanks

11 April 2006

There doesn't seem to be any section for direct VoIP connections, or connections that don't include a VoIP or SIP service. I understand that this can be done but can find no exlanation of it.

I would like to propose a section for UMTS products.

Dec 23, 2005

I would like to propose that there is a license statement on the first page.

And what type of Common Creative License or ... is less of my concern but something that both contributors and readers can refere to.


Nov 15, 2005

With the popularity of RSS feeds, it would be nice if we had a section where we could select our favourite RSS feeds for our News Readers.

i.e. Asterisk RSS Feed [XML]



Mar 10,2005

I've noticed an increase in interest on our company Web Site from people searching for information on 3G IMS (IP Multimedia Subsystem) and Security Gateway accplication for interconnecting UMTS security domains. How about a section on 3G and IMS in particular?


Mar 7, 2005

When viewing the history of a page, the Version (Ver) column seems to be off by one for everything but the most recent revision. For example, a page with 24 versions goes from 2-24 with 24 being shown twice (current and second most current). I haven't really checked other wikis to determine if this is the norm or not.


I second the suggestion for an archive for SHOUT Box info. Net.Com ShoutIP, ShoutGate, etc. would be a great resource!

Answer:
Click on the "Read more" link at the bottom of the SHOUT Box sidebar.


How to use Asterisk as a B2BUA ?

Asterisk is not really designed for this.
See: Asterisk is not a SIP proxy
However, you might be able to simulate some of the functionality of a B2BUA depending on what your requirements are.

How to build a Chinese version?

jackon kang

See here:
http://tikiwiki.org/TikiWikiInternationalizationAndLanguages


An autodiscovery tag in the home page and recent changes page for the RSS feed would be nice. ...
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Optima Saver: Bandwidth Optimization Service for VOIP

July 3, 2015, 12:18 pm
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Overview


Optima Saver is a popular bandwidth optimization service for VOIP traders. This service is introduced by ImproLabs Pte Ltd, a Singapore based IT & communications solutions Company. Within a short time, Improlabs has developed a substantial client base all over the world. This was possible due to the continuous effort from the experienced and skilled RnD, development, support and business development teams.

Bandwidth costs money. So the VOIP operators are always looking for the services/software by which they can reduce the bandwidth usage and can terminate more calls in that specific bandwidth limit. This is where the Optima Saver can help the VoIP operators. Using this service, they can reduce upto 80% of their overall bandwidth usage, hence bandwidth cost. As a result they can ensure better performance with much lower costs. They can use this service to provide termination service even on shared internet connections.

Key Features


o Reduces bandwidth usage for VOIP call termination upto 80%.
o Improves phone conversation experience as the voice quality improves.
o Supports major audio codecs like G723.1, G729, AMR, GSM, G711 etc in pass through mode.
o Works with all major SIP termination end points like Quintum, Addpac, Dinstar, GoIP, Cisco, Eurotech gateways etc.
o Users can use Optima from all kinds of removable storages like USBHDD, USB flash drive etc.
o Full featured web based platform is integrated. Users can view CDR, manage capacity and end points.
o Compatible with different kinds of internet networks like broadband, WiFi,WiMAX, 3G etc.
o More reduction in bandwidth usage per call with more connected calls.
o Compatible with public, private, static, DHCP networks.
o It helps to by-pass voice port blocking problem.
o Hides original IP address of the termination provider.
o Works with both real IP and local IP addresses.
o Works from behind the NAT and firewall.
o Reduces Post Dialing Delay (PDD).
o Works with any SIP based softswitch/gatekeeper.
o Flexible and competitive pricing plans.

Want to Know More?


For more info.
Visit our web at Optima Saver.

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Sip Trunking Providers

July 4, 2015, 10:43 am
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This page is a list of SIP trunking providers around the world. Please keep this list in alphabetical order. SIP providers looking to add their services can do so in the list below.

Country specific pages:

What Is SIP Trunking?

Traditional phone calls go over phone lines, but with the rise of the internet, Voice Over IP communication systems give you much more functionality to receive a high volume of calls. This is called SIP (session initiated protocol) trunking. These services are offered by the majority of VoIP providers and can be tailor made to suit the needs of a small business all the way up to a large corporation with a gigantic workforce and everything in between.

One of the main advantages of going with SIP trunking is that it will integrate everything from data, the internet, your video, and your voice services all into a single line. The term "trunking" is a bit dated and goes back to a time when traditional telephone services were used and it described how a wide variety of telephone users could share a much smaller pool of communication paths, thus making it a much more efficient option for businesses than getting a separate phone line for each worker. That was in the past, though, as today's SIP trunking capabilities will even allow all calls to be considered local calls and won't even require the business to have a single phone line at all.

The Benefits of Using SIP Trunking Services

Choosing to use a good SIP trunking service will significantly level the playing field for smaller business to compete with large corporations and appear much more professional and bigger than they actually are. For larger business, one of the main advantages is being able to much more easily maintain that local presence. Regardless of the size of the business itself, SIP trunking's biggest benefit overall is simply the reduction in cost to the company's overall expenses. This is particularly true for SIP VoIP services that are specifically crafted for a business in particular.
  • It offers very low cost calling.
  • It's much easier to scale than other options, making it very future proof.
  • SIP trunking makes moving a breeze, as you can easily take your phone number with you while moving offices or even while traveling.
  • Network outages are much less impactful, as incoming calls can easily be routed to other locations.
  • It's ideal for any sized business with at least 25 physical phones.
  • It's a fantastic choice for any business that has an international location.
  • It offers the same sort of emergency usages and will even offer enhanced 911 dialing options.

How SIP Trunking Can Take Your Business To The Next Level

It used to be that you had to have a PRI (Primary Rate Interface) in order to have video, voice, and data all on a single line. This was a physical device that had to be purchased separately but along with your chosen phone provider's calling plans. This is no longer the case with SIP, as it allows your provider to set up a proxy server (commonly referred to as a SIP proxy), which will provide the outgoing, incoming, and PBX calls for you. Everything is located off site and handled by a professional IT team or contractor through your provider, meaning it saves you a ton of time and money on the technical support side of the equation.

Being temporarily shut down means simply having the SIP reroute calls to a different office and also allows you to much more easily outsource to international locations, such as with customer service centers.

All of these benefits are much better than what traditional PSTN (public switched telephone network) have been able to provide through their services and will give your business just what it needs to take it to the next level.

1Call,Inc 1Call understands the callcenter and SMB business demands and seek to under promise and over deliver. ...
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Predictive dialer

July 4, 2015, 10:53 am
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What Is A Predictive Dialer?


  • "A predictive dialer is a computerized system that automatically dials batches of telephone numbers for connection to agents assigned to sales or other campaigns. Predictive dialers are widely used in call centers." - Wikipedia

"Definitions of Predictive dialer on the Web:

  • A predictive dialer is an outbound call processing system designed to maintain a high level of utilization and cost efficiency in the contact center. The dialer automatically calls a list of telephone numbers, screens the unnecessary calls such as answering machines and busy signals, and then connects a waiting representative with the customer.

note: above text may be copyrighted by it's respective owners)

A VOIP Predictive Dialer, a.k.a. soft predictive dialer, is a software product capable of predictive dialing using VOIP service directly. Besides computer and internet connection, there is no equipment needed in order to use VOIP predictive dialer.

Software Only Predictive Dialer

New predictive dialing technology, together with faster computers and bigger broadband bandwidth, enables software only predictive dialers to work as good as or even better than hardware based dialers. Software based solution avoids expensive telephony board and associated hardware maintenance cost. It is easy to install and configure. For example, it is very easy to setup remote agent (at home agent).

SOFTWARE ONLY PREDICTIVE DIALER

  • Unique Call center Suite Predictive/ Progressive/Auto Dialer and Web CRM Solution. For more details contact: avil@uniqueperform.com

  • Ameyo Predictive Dialer Ameyo Proactive Outbound is equipped with capabilities that power multi-channel campaigns and proactive outbound communications across multiple channels (voice, SMS, social, and web). Ameyo dialer is the heart of proactive outbound communications, that offers outbound capabilities that ensures communications compliance with legal regulations and harbours loyal and long-term relationship with customers.

  • Texo.cc auto dialer is an Agile Customer Interaction hub on cloud, enabling you to build Personalized engagements across the customer journey. Texo.cc empowers users to quickly innovate with minimal technical Intervention, thereby challenging the status quo of traditional inbound, outbound, or blended contact centers. Contact Texo.cc for the best voip predictive dialer. The Texo.cc auto dialer has been trusted by leading outbound sales teams worldwide, checkout Texo.cc predictive dialer reviews for more.


Aavyukta Intel e Call Dialer and VoIP Solutions to Call Centers: Predictive Dialer (Unlimited Seats) + VoIP (US/UKLL/Canada) + Hosted/Cloud Server @ 1 US cent/Min, Reach us on www.dialerphilippines.com or catch us on skype on id avyukaindia +91-9549999916

  • 3CLogic Cloud-Based Contact Center Solutions - No hardware is required. Agents can be working from home or multiple locations. Automatically initiate contact with the next prospect before a rep finalizes a call, reducing call center queue times and operational costs. With 3CLogic, you will have complete visibility into call center operations including advanced scripting and reporting.
  • Astral Predective Dialer Solutions from
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SBO Bandwidth Saver

July 4, 2015, 10:22 pm
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Page Contents

What is SBO?

SBO is the short form of Synchronous Bandwidth Optimizer, it is a complete software for VoIP service provider and it's developed by Synchronous ICT, a world famous VoIP software provider. SBO mainly work to reduce the internet cost, beside this, it also has some other cool features.

How Does SBO work?

There are mainly two parts in SIP communication, one is payload and another is RTP header. For a SIP call with G.729 it consumes 31.5 kbps bandwidth. But, noticeable matter is that the payload size is only 8 kbps. Rest of the bandwidth is consumed by RTP and other headers. SBO has its own proprietary VoIP protocol which can replace the RTP and only transmit payload size thus reducing bandwidth consumption.

Why Bandwidth Saver is Important for VoIP?

Minimizing bandwidth consumption is the main purpose of SBO Solution, but, at the same time it help to reduce business operation cost. As a perfect bandwidth saver SBO cutoff more than 80% internet cost directly to protect it's clients from over paid. But, it never compromised with service quality. In VoIP telecommunication, main expenditure is Bandwidth cost. For a SIP call with G.729 codec it consumes more than 32 kbps of bandwidth. So, per 32 ports bandwidth consumption with G.729 Codec is about 936 kbps and with G.723 its about 657 kbps, while the payload size is only 8 Kbps. Rest of the bandwidth is consumed by RTP and other headers which is not important for voice call. So, a perfect bandwidth solution has capacity to reduce it without degrading the voice quality at all.
To run a quality VoIP business, required a well maintained, congestion free, telco grade bandwidth connection. Such type of bandwidth connection is very costly as well as extremely rare. So, it was almost impossible to run quality VoIP business basically for small and medium entrepreneurs. But, now things are different, bandwidth saver with multipath facilities make it possible to run IP business with low cost share internet connection by maintaining supreme service quality. A perfect bandwidth saver should have the following key features:

Key Features of SBO Bandwidth Saver

Reduce Bandwidth Cost for More Than 80% Without Degrading The Service Quality;
Increase Service Quality Dramatically;
Increase Route Performance;
Increase Average Call Duration by 1-2 Minutes. That means ensure good ACD and ASR;
Work with any types of internet firewall to ensure interruption free, stable VoIP business.
Work with all sorts of Internet Connection- 3G, 4G, WiFi, WMAX, EDGE, GPRS and so on;
It allows using more multiple internet connection at a time to balance load among available networks;
Work with Low Bandwidth, and manage congested network to ensure high performance.
It is not important to arrange Static or Real IP to operate your IP business rather it work with normal/ public shared internet connections and support SIP (Session Initiation Protocol);
SBO generally work with all Commonly use Codec, such as G.729, G. ...
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VoIP Termination

July 5, 2015, 3:11 am
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Please add information to this page about VoIP call termination.

What is VoIP Termination?

VoIP call termination is used to refer to the procedures that are used for routing telephone calls from one provider to the next provider until the call has been routed to the last telephone company and has been received by the recipient. Voice termination is another term that is used for call termination. The telephone companies are also referred to as providers or carriers.

Called Party

The called party is the person who has received the telephone call. The end point of the route may be on the Internet or may be at a point that was reached by routing the call through the public switched telephone network. The procedures for routing the call stop when the call has been received by the recipient. The process may seem simple to individuals who do not experience problems with making telephone calls but is not so simple to individuals who make calls that will not connect such as calls to a different country.

Calling Party

The calling party is the person who has initiated the call and who wants to be connected to the called party. There may be problems with the telephone calls that begin on the Internet and end at a cellular phone. The sound of the voices may seem to be amplified with echoes and have a scratchy quality. The calls that are initiated with Google Voice may never connect or could be delayed.

VoIP

Voice over Internet protocol (VoIP) is a term that is used to describe a call that was initiated on the Internet such as Skype calls or calls made with Google Voice. The calls that were initiated on the Internet usually end at a point that is not on the Internet. Most of the recipients of telephone calls receive the calls with a landline phone or with a cellular phone. The route may begin on the Internet but will end at a point that was reached by routing the call from the public switched telephone network (PSTN), which is the common description for call termination.

Internet Networks

A tier-one operator is licensed and registered to operate an Internet protocol (IP) network for Internet telephony services. Tier-one operators can handle call origination and call termination. A tier-two operator can lease services from a tier-one operator. The tier-three operators can lease services from either a tier-one or two-two operator. There are also resellers of VoIP services and wholesalers in the market. The quality of the services is not very high because of the inconsistencies in the market such as fluctuations with demand, fraud and problems with doing business on an international level.

Call Origination

Call origination is used to refer to telephone calls that originate from the public switched telephone network and end the route on the Internet. Call termination is considered to be the opposite of call origination because the direction of the paths are reversed. The terms are associated with the starting point of the calls, path of the route of the calls and termination point of the calls. The operators of IP telephony services can handle calls that originate or terminate on the Internet.

Fees

The fees for services are subject to the regulations of several countries because the routes of the calls will cross over more than one country. Those countries can use legislation to control the fees for the services. Termination rates are usually very high for the countries in the Middle East and Asia. The rates are intentional high because there are more incoming calls than outgoing calls from the countries, which is caused by the diaspora effect of a migrating population.

VoIP Termination Providers

Please list VoIP Termination providers here in alphabetical order.

10gea 10gea's wholesale SIP termination provides exceptional quality routes and high volume switching capacity for all types of Wholesale end users. Very competitive rates for both dialer and conversational high volume traffic on tier one routes.

  • Extremely Competitive Pricing
  • Short Duration and Conversational Routes Available
  • Experienced 24/7 Network Monitoring and Technical Support
  • Quick & easy test and turn up process
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VOIP Service Providers Business

July 5, 2015, 3:12 am
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Business VoIP Providers - Compare and Choose a Business VoIP Provider


Quality business VoIP providers today offer a wide variety of feature packages, services and prices. Selecting the ideal provider and service options will depend on your type and size of business, features needed and projected volume of usage. Even when working with top-tier providers, your basic monthly service charges per line may begin at rates as low as $20. Before choosing your VoIP provider, it is essential to first determine your company's precise telecommunications needs to enable timely and cost-efficient initiation of your service. By consulting your chosen Voice over IP service team and seeking their expert advice in advance, you can be prepared to take the following steps to facilitate the smooth, productive startup of your services:

  • Evaluate Your Internet Connection. - Determine the strength and capacity of your Internet connection and bandwidth. You need to ensure that your system has adequate speed to best accommodate your new VoIP installation for top quality service.
  • Assess Your Company Budget and Needs. - With knowledge of your company's current budget and VoIP needs, you can more easily select the service provider and feature options that meet your requirements.
  • Determine Your Equipment Needs. - Evaluate your current and near future VoIP equipment needs. Phones can be purchased from around $50 to $500 or more. Once you decide which feature options are immediate requirements and which ones can be added later as needed, you are ready to choose your service provider.
  • Compare VoIP Providers. - By comparing VoIP company service options, advanced features and equipment along with user and industry reviews, you can best make a wise decision, selecting the ideal VoIP provider for your enterprise.

Important Information to Request from Any Potential VoIP Provider

Before signing a service contract with any business VoIP provider, be sure to request basic service information and practices in writing. You need to be certain of such details as startup costs and monthly fees, any limitations and costs on portable phone numbers and exactly which features are included in the service package you select. You also need to know if international calling is included, charges for adding extra features and the extent of customer care and technical services provided. Also important are such issues as whether your provider offers a money back guarantee and if there are any cancellation fees. It is also helpful to determine prior to signing up for VoIP services if there are any hidden fees assessed by your chosen provider.

Take Full Control and Advantage of Your VoIP System

Once your new business VoIP system and service are in place, you and your staff members will have full-control capabilities for use of your business communications system. Your service provider will ensure connection with your online portal for customizing your telecomm options. These modern digital portals are user-friendly, enabling feature changes and additions to be made for immediate availability. You and your staff can make decisions and changes in real-time that work for you right in the moment.

You can manage your call settings remotely, directing calls to voicemail or having them transferred to another number or extension. You can also make exceptions to any chosen setting in your phone system. For example, if you are expecting an important business call and want to take that call, but hold all other calls for a few hours, you can set your phone to direct only the designated call to ring on your extension. This system allows and encourages you to take complete control of your telecommunications systems and settings so that the service works for your best interests and immediate needs at all times.

Major Business Benefits and Advantages of Installing VoIP

With an excellent quality VoIP system installed and running well in your company offices to provide remote access for you and your employees, you can work much more efficiently, achieving more in less time. You will enjoy the many benefits of knowing that you can leave the responsibility of your advanced office telecommunications system operations to your VoIP provider while you handle other important business matters. Other major benefits and advantages of your new business VoIP system enable you to accomplish the following:

  • Schedule Your Own Business Hours. ...
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Synchronous ICT

July 5, 2015, 11:12 pm
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Page Contents


About Synchronous ICT

Founded in 2004, Synchronous ICT, is a software developer company in VoIP Telecommunication sector. Synchronous provide high quality software solution and world class services that make it manageable and profitable for VoIP service provider. Synchronous ICT is an award winning and ISO certified company, developed some best quality and globally recognized software solutions in respective fields such as SBO (Synchronous Bandwidth Optimizer), SyncSwitch and CoolDialer, which helps consumers to successfully implement and run a termination business.

Products

    • SBO
    • SyncSwitch
    • CoolDialer

SBO


Synchronous Bandwidth Optimizer, generally known as SBO, it is a bandwidth solution for termination business. SBO decrease operating cost in 3 different ways. First one, by reduce transmission cost directly more than 80%. Secondly, by allowing termination business with public or share internet connection and finally by allowing multiple internet connection at a time to balance network load among available networks.

Some important features of SBO:


1. The most important feature of SBO is, it can reduce bandwidth cost directly by 80% without degrading service quality.
2. SBO works with any type of firewall and has capacity to avoid blockage issue. That means, it has anti-block feature.
3. Work with all commonly used codes such as G.729, G.723 etc.
4. Multipath: SBO multipath allow you to use number of internet connection same time. These connections can be used simultaneously for your VoIP termination establishment which can balance load among available networks and it develop service quality expectedly.
5. Highly secure and linux based software.
6. Full featured billing platform SyncSwitch is integrated with SBO. It help you to check CDR, ACD, add or remove clients.
7. Work as third party software.
8. Increase Average Call Duration (ACD) by 2-3 minutes;
9. Works with both real IP and local IP. That means it is not mandatory to arrange real ip. Public or share ip is enough to run your business.
10. Technical support is available 24/7 (265). Our support team is highly experienced and skilled.

SyncSwitch


The SyncSwitch is an asterisk based carrier-grade soft switch with the functionality of convertibility from VoIP to TDM (Interfacing with physical Switches). ...
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WombatDialer

July 5, 2015, 11:42 pm
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WombatDialer is a platform to provide mass outbound calling on the Asterisk PBX.

This can be used to implement many different services that fall under the umbrella definition of Proactive Customer Care. By offering you a set of ready-to-use components and a monitoring GUI, you can create complex solution in minutes.

Typical usage scenarios include:

  • Queue call-backs: allow callers to leave their numbers instead of waiting on a queue, and then being calls them back
  • Web-based contact-us forms: allow customers to be called back by using a web form
  • Automated surveys / Reverse IVRs: call a list of numbers and gather information that is entered as DTMF
  • Number verification services: automatically check the validity of phone numbers
  • Telecasting of pre-recorded message: send pre-recorded messages to thousands of recipients quickly and efficiently
  • Automated appointment reminders: remind and take appointments, with our without human interventions
  • Automated subscription expiration: automatically call expiring subscriptions, and have clients renew their subscription
  • Automated quality surveys: run quality/performance interviews and feed them back into the QueueMetrics QA module
  • Generic progressive dialing: keep your outbound agents busy by having a dialer compose numbers, handle retries and pre-qualify leads. WombatDialer includes a powerful preview mode with APIs and a web panel.

WombatDialer can work on pre-defined call lists or can dynamically create them over an API (e.g., dial number X after 10:30 AM). It shares the load on one or more PBX servers and has a flexible rescheduling logic to handle missed calls. It is built to be used with your existing Asterisk PBX and does not require separate servers or a separate set of lines. It can call over VoIP or through the public telephone network. It can also act as a power-dialer for a set of agents logged in in Asterisk, using a number of flexible dialing modes.

WombatDialer is built to integrate with your business processes, and can receive calls to be made over HTTP and/or notify an external system in real-time of calls made and results gathered. You can also choose to be notified by e-mail of campaign statuses and results.

WombatDialer works natively with the QueueMetrics Call-Center Monitoring Suite in order to produce state-of-the-art campaign analyses and insight.

WombatDialer is currently available as a commercial product, but it is free to use for smaller systems, telephony hackers and Asterisk enthusiasts.
The current version is 0.9.0 as of May 2015. It is available in .tar.gz, RPM and Docker formats.

See also:
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Old News

July 6, 2015, 8:57 am
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SIP Video Phones

July 6, 2015, 9:20 am
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Video Conferencing System:

Yealink VC400 and VC120 Video Conferencing System - innovative 1080P full-HD video conferencing system designed specifically for head office use. This system supports a H.323 and SIP dual protocol to ensure good compatibility with mainstream video conferencing systems.

Hardware Phones:

TANDBERG E20 - SIP VOIP and Video Phone
Grandstream GXV3000 - Cheap H.264 SIP Videophone
Grandstream GXV3240 IP Multimedia Phone
Grandstream GXV3275 SIP Videophone - Voice and/or video H.264/H.263/H.263+ and embedded Skype, browsing etc too.
fanvil - C600 7” Smart Video IP telephone (SIP protocol) with multi-touchscreen
Leadtek Research Inc. - AMOR8210 Wireless Videophone

Software Phones

AuPix - SIP Voice, Video and Real-time-text Videphone Software for PC, Android, etc
Ekiga - Free SIP Audio/Video phone
WengoPhone - Videophone from Wengo
TABLETmedia iFon - soft videophone for PDAs and Smartphones
Kapanga - Free VideoPhone
Video Processing - VOIP video processing technologies and mobile programming.
X-Lite - free soft videophone
eyeBeam - eyeBeam softphone
Bria - newest softphone from CounterPath
Intellivic Softphone - Intellivic Softphone
Intellivic Softphone Demo - free Intellivic softphone demo
http://videospindoor.netspin.it - SIP Video IP door softphone
http://www.jitsi. ...
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Synway

July 6, 2015, 5:28 pm
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synway.gif


http://www.synway.net

Synway's achievement simply bases on continuous improvement of product quality and program-focused management, both of which are original from customers' demands and efficient synergy between customers and Synway. Program-focused management enables Synway to become a non-boundary and across-organizational corporation who simply cater to your needs.

VoIP Gateway


Asterisk Hardware

Analog Telephony Board

  • FXM3200P: 2 Port - 32 Port Expandable PCI Analog Card + 32MS Echo Cancellation
  • FXM3201P: 2 Port - 32 Port Expandable PCI Analog Card + 128MS Echo Cancellation
  • FXM3200E: 2 Port - 32 Port Expandable PCIe Analog Card + 32MS Echo Cancellation
  • FXM3201E: 2 Port - 32 Port Expandable PCIe Analog Card + 128MS Echo Cancellation
  • FXD400: 2 port - 4 port Daugherboard
  • FXO200: 2 port FXO module
  • FXS200: 2 port FXS module
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