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  • 09/24/15--07:57: Bellingham VoIP
  • This is a list of VoIP providers in Bellingham, Washington. Bellingham VoIP companies are telephone providers that typically support multi-line telephone systems, small gateways and hosted VoIP. Please add VoIP Providers in Bellingham and telecommunications providers in Bellingham, WA to the list below.

    • FluentStream Technologies FluentStream Technologies is a fantastic Cloud-hosted business phone system. We have a best-in-class web portal, an industry-leading WebRTC-based FluentCloud WebPhone, and world class 24x7x365 support. Get all the benefits of the cloud with service that you'll love!
    • Jive Communications - Jive offers Bellingham VoIP services business.
    • Lantelligence is an International provider of Business Communications solutions that include IP Phone Systems, Call Centers, Video and Web Conferencing services for multi-location corporations.
    • ActiveServe PBX Hosting 3CX, Asterisk, Elastix, and Trixbox PBX Hosting. CAT-5 Data Center, Active NAT Assistance™, Fully Managed Cisco Network, Cloud Platform. No hardware or software to purchase or maintain. 24/7/365 Support. Do-It-Yourself or Turn-Key
    • Connect Me Voice offers a full line of services from basic voicemail to full business systems
    • Digivoix is saving tons of money on all your internet telephony needs, Hosted phone services start at $34.95 (Unlimited Local and Long Distance calling), SIP Trunking starting at $12.95 (Unlimited incoming, 1.6 cents outgoing (US)), Turnkey IP PBX Solutions (offering variety of IP PBX systems with personalized turnkey solutions for small and medium sized markets as per customers needs), Great pricing on Hardware (IP Phones, IP Adapters, IP PBX Systems), Wholesale IP Termination (Offering US Flat Rate route as well as Standard/Premium A-Z routes).
    • FastPBX - FastPBX offers you HD quality service with our easy to use phone solution. We offer brand new, certified business class Cisco handsets with loads of great features that your business can take advantage of right away. All of our systems come with a 1-year Cisco manufacturer's warranty and 30-day money-back guarantee. Best of all, there are no contracts! To learn more about VoIP check us out at http://fastpbx.com/
    • FFB VoIP Services | FFB Services specializes in small business VoIP solutions helping your business make a big impression. FFB Services works with you to get the right solution every time. Over 50 standard features on every line and no matter if you're 1 or 1,000 seats, you get the same quality customer service 24/7. ...

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  • 09/24/15--07:58: Yakima VoIP
  • This is a list of VoIP providers in Yakima, Washington. Yakima VoIP companies are telephone providers that typically support multi-line telephone systems, small gateways and hosted VoIP. Please add VoIP Providers in Yakima and telecommunications providers in Yakima, WA to the list below.

    • Jive Communications - Jive offers Yakima VoIP services business.
    • ActiveServe PBX Hosting 3CX, Asterisk, Elastix, and Trixbox PBX Hosting. CAT-5 Data Center, Active NAT Assistance™, Fully Managed Cisco Network, Cloud Platform. No hardware or software to purchase or maintain. 24/7/365 Support. Do-It-Yourself or Turn-Key
    • Connect Me Voice offers a full line of services from basic voicemail to full business systems
    • Digivoix is saving tons of money on all your internet telephony needs, Hosted phone services start at $34.95 (Unlimited Local and Long Distance calling), SIP Trunking starting at $12.95 (Unlimited incoming, 1.6 cents outgoing (US)), Turnkey IP PBX Solutions (offering variety of IP PBX systems with personalized turnkey solutions for small and medium sized markets as per customers needs), Great pricing on Hardware (IP Phones, IP Adapters, IP PBX Systems), Wholesale IP Termination (Offering US Flat Rate route as well as Standard/Premium A-Z routes).
    • FFB VoIP Services | FFB Services specializes in small business VoIP solutions helping your business make a big impression. FFB Services works with you to get the right solution every time. Over 50 standard features on every line and no matter if you're 1 or 1,000 seats, you get the same quality customer service 24/7. Locally owned and operated to service you better. Check us out at http://ffbservices.com/
    • Hostcomm SIP trunks Low cost calls, online purchase & activation | Asterisk Friendly | Telephone Technical Support | VoIP Service Plans | Worldwide Support
    • M5 Networks - M5 Networks offers Yakima VoIP for business.
    • MOBEX Mobile Business Exchange First truly mobile hosted IP-PBX service. Integrating mobile ap that functions as pbx extension with desk top SIP phones. Low monthly user fee gives the SOHO full large business features and appearance.
    • Mydivert.com North American DID Provider offers local VoIP DID Virtual Phone Numbers. ...

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  • 09/24/15--08:00: VoIP Providers Canada
  • This is a list of VoIP providers in Canada. These companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP. Please add VoIP Providers Canada to the list below.



    Business VoIP Providers in Canada

    • CHECKBOX, VoIP Carrier, Wholesale A-Z, CALL CENTER CARRIER - We provide VoIP connection specially for call centers / marketing companies who needs High stress / CPS routes, We have USA CC, Canada CC, Australia CC, China CC, UK CC and others Direct Routes to many countries.
    • VoIPInvite: VoIPInvite is FCC licensed Wholesale VoIP/SIP termination service provider in Canada at very low rates and best quality.
    • RingOffice: Specializes in Cloud Hosted Business Phone Systems, Business VoIP Lines, SIP Trunks, and On-Premise Phone Systems using only premium business grade service. Coverage extends throughout Canada and USA. Offers a comprehensive customer portal with 24/7/365 support.
    • FFB VoIP Services | FFB Services specializes in small business VoIP solutions helping your business make a big impression. FFB Services works with you to get the right solution every time. Over 50 standard features on every line and no matter if you're 1 or 1,000 seats, you get the same quality customer service 24/7. Locally owned and operated, proudly serving all of Saskatchewan. Check us out at http://ffbservices.com/
    • AstraQom AstraQom Business Solutions include Hosted PBX, Live Answering, Computer Telephony Integrations and Business Internet. The AstraQom enterprise-grade VoIP solutions included: SIP Trunking, DID Numbers, A-Z Termination & VoIP Colocation.
    • AVOXI AVOXI Virtual Call Center Solutions - VoIP Service Provider, provide virtual call center products like SIP trunking and VoIP gateway solutions, with international toll-free numbers. Contact Number 1-800-462-8694.
    • CallForwarding - Be present anywhere in the world with toll free forwarding services from CallForwarding.com. Contact Number: 800-231-9802
    • Telzio - Small business phone systems with full features for over 50 countries including Canada
    • Magictel Inc Cheap International Phone calls, Magictel offers great low call rates to world, call using your mobile, landline phone or pc, save up to 60% on phone bills, Call using our Mobile App for iPhone and AndroidReceive faxes in your email with our fax enabled DIDs, no extra charge or page limit for receiving faxes.

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  • 09/24/15--10:19: Dialexia
  • www.dialexia.com

    From website:


    Dialexia Communications is an award-winning Canadian telecommunications software & services company specialized in the development of innovative VoIP business phone solutions for corporations, small businesses & telephony resellers alike. The company also provides custom-built PBX applications to meet the needs of clients in specific sectors, notably education & hospitality.

    Dialexia strives to offer innovative and reliable solutions to its customers, ensuring that they enjoy excellent value for competitively-priced, practical products that provide outstanding return on investment. The company's current activities are focused on hosted markets & cloud computing for VoIP technologies. Ultimately, the company aims to achieve a convergence between standalone and hosted PBX solutions, targeting large-scale markets.

    In the 13 years since its foundation, Dialexia has become one of North America's leading providers of VoIP phone system software, serving customers around the world.

    Designed with ease of use & cost-effectiveness in mind, Dialexia software solutions allow businesses to replace their outdated analog phone systems with functional, lightweight & affordable voice-over-IP alternatives.

    Whether you decide to re-use the existing analog phones in your office, or to upgrade to IP phones, Dialexia’s hosted and on-premise PBX solutions will allow you to access VoIP-specific rates from your service provider and reduce phone bills by up to 50%, in addition to releasing you PBX maintenance costs and/or lease rates.

    Being 100% software-based, Dialexia phone system solutions can be purchased outright for a fraction of the cost associated with traditional PBX upgrades. And by contributing in the routine administration of business affairs, they can help boost productivity, limit the impact of human errors & serve customers more efficiently. Each and every Dialexia software solution includes useful features aimed at satisfying the needs of customers, businesses & operators alike:

    -Integrated billing
    -Voicemail & messaging
    -Web-based administration
    -Call privilege management
    -Third-party integration
    -Music on hold
    -Cost & statistics reports
    -Device provisioning
    -Failover Support

    To find out more, visit www.dialexia.com


    Products & services:


    Where to buy: www.Dialexia. ...

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  • 09/24/15--11:43: Asterisk call notification
  • Call notification tools

    Possible instant messaging (and other) tools you could employ:

    1. smbclient (SAMBA)
    2. YAC (windows & TiVo listener)
    3. Jabber (various methods), ICQ, MSN, ...
    4. Covide (CRM software)
    5. Agile CRM (CRM software)
    6. FOP (Flash Operator Panel)
    7. app_notify network caller notification. Mac OSX client available (3rd party tool)
    8. app_broadcast: Works with YAC etc. (3rd party tool)
    9. asteroid (Open source, JAVA)
    10. iBCallMan (Windows Desktop Call Manager)
    11. PL Call Notify
    12. MythTV OSD
    13. NetCID (talking callerid)
    14. Emerald Caller-ID Search
    15. ADM - Asterisk Desktop Manager
    16. U-Rang II (Screen Pop Utility for Windows)
    17. Asterisk Dial & Announce Tool (ADAT). Free call-notifier (Outlook/CRM integration, event handling, click-to-dial, BLF panel and more).
    18. OutCall (Pop-Up as well as Outlook integration, free and open source)
    19. Email
    20. CallerIDpop Perl Script
    21. DialApplet, Windows, Mac & Linux
    22. AsteriskCallNotification Mac
    23. Asterisk+Twitter
    24. VoipOperator Free Windows call notification and dialer for Asterisk. Very easy to use and install.
    25. InGenius Connector Search-and Dial PC Application, Caller ID pop, integration with MS Outlook, Active Directory and Google. Optional Softphone.
    26. Thirdlane Dialer Free dialer and screen-pop application for Asterisk based PBXs. Integrated with Thirdlane Business PBX and Thirdlane Multi Tenant PBX , MS Outlook, any web based CRM, dual-mode - floating or Outlook toolbar, supports callto URLs.
    27. pyCalledMe Simple Caller ID popup script for Linux. ...

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  • 09/24/15--11:43: HooDaHek
  • HooDaHek

    This product is defunct and no longer developed/supported.

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  • 09/24/15--23:06: Thin From Within Review
  • The fear of success is an umbrella sheltering many other fears. Some patients say they fear loneliness, that successful weight loss will lead to isolation. Some women fear the empowerment of healthy self esteem will make them unlovable. http://binarymetabot.com/thin-from-within-program-review/ Others fear success will make them vulnerable to people whose intentions are not genuine. Many women fear that successful weight loss will make them more attractive to others and could jeopardize their intimate relationships.

    For every fear there is a weight loss patient whose fear has come true. One trimmed down woman was lonely when her life-long friends "the Fat Pack" isolated her from the group. Another woman, so empowered by her weight loss and healthy self-esteem, became a career ladder climber with a single focus for reaching the top - she became unlovable. Slimmed down single gals report suspicion of their suitors saying, "he would have never loved me when I was fat - his intentions are not genuine." And many other newly svelte women have found themselves divorced and alone. A jealous spouse simply could not manage the male attention his wife was attracting.

    Some fears of http://togetherweearn.com/profiles/blogs/thin-from-within-system-review-download-free-pdf success are easy to dispel because they will probably never happen, such as the fear of waking up morbidly obese again. But some are real, and some do happen. When a person affects great change, the relationships around them are forced to change. Some friends will always cheer you on, but others are steeped in jealousy and will denigrate you for moving forward. Perhaps a suitor wouldn't have loved you before weight loss, but truthfully, did you love yourself? If not, how could you expect someone else to love you? Some spouses will embrace the new you, others with tremble and run in the wake of fear your change has awakened in them.

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  • 09/24/15--23:58: voip-info.org
  • Welcome to the VOIP Wiki - a reference guide to all things VOIP.


    This Wiki covers everything related to VOIP, software, hardware, VoIP service providers, reviews, configurations, standards, tips and tricks and everything else related to voice over IP networks, IP telephony and Internet Telephony.

    Your contributions are welcome, please read the How to add information to this wiki page and the Posting Guidelinesbefore you post.


    NEWS


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    Here is a list of producers of ready made, black box PBXs that are based on Asterisk (in no particular order):



    EBSolution - Custom IT Solutions

    • Web Site: http://www.ebsolution.ca
    • Email: mailto:info@ebsolution.ca
    • Location: Toronto, Canada
    • Phone Number: +1.905.695.5485
    • Type of Support: Telecommunications, VoIP, Cisco Networking, Asterisk, Asterisk@Home / Trixbox, Elastix and more
    • Hourly and Contract Support, Consulting, Hosting, Office PBX, etc.
    • Residential and commercial phone and internet services.

    Wayatone Media Inc. - Communication

    • Web Site: http://www.wayatone.com
    • Email: mailto:info@wayatone.com
    • Location: Toronto, Canada
    • Phone Number: +1-647-247-8004
    • Type of Support: Telecommunications, VoIP, Networking, Asterisk, Asterisk@Home / Trixbox, Elastix and more
    • Hourly and Contract Support, Consulting, Hosting, Office PBX, etc.
    • Residential and commercial phone and internet services.


    Svanto.net - Tailored Internet telephony solutions

    VoIP provider for residential, wholesales and business. Providing international DID's via high quality SIP Trunks, IP PBX (WSP) and hosted PBX (OpenPBX)

    AAB Asterisk Consultant Lithonia GA

    • IP PBX/ Installation / maintenance / configuration of linux systems / servers VOIP Gatekeepers / Phones / devices.
    • Support for digium / openvox / sangoma / rhino E1 / PRI / FXO Digital / analog Telephony Cards /grandstream
    • Asterisk IPPBX

    4PSA VoipNow

    4PSA VoipNow is a fully featured, carrier-grade, multi-tenant edition for service providers and businesses, that can be installed on their chosen infrastructure or delivered as a UCaaS. VoipNow provides a fast, competitively priced go-to-market solution, from deployment and provisioning all the way to selling and billing.


    Alpha Computer Group - IT and Telecommunication Engineers

    • Web Site: http://www.AlphaComputerGroup.com
    • Location: Long Island, New York
    • On-Service Areas: New York, New Jersey, Connecticut, Los Angeles, San Diego, Arizona
    • Phone Number: +1-877-608-8647
    • Type of Support: Telephone Systems, VoIP, Computer Repair, Virtualization, Networking, Security Cameras, Alarm Systems, Access Control, Asterisk, Freepbx, Elastix and anything to do with Technology
    • Hourly Rates and Maintenance Contracts available
    • IT and Unified Communication Solutions for the home and office

    ansit-com GmbH

    http://www.ansit-com. ...

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  • 09/29/15--04:00: VOIP and VPN
  • Surprisingly, using VOIP across an SSL-based VPN can actually improve the call quality (as measured by MOS scores). The improvement seems to be due to encapsulating the UDP VOIP packets ( SIP and RTP ) in TCP/IP. NB Datagram-based VPNs, such as IPSec's ESP are still bad.

    According to a study by Sirrix VPN has no negative influence on latency, jitter and packet loss; in the case of the g7.11 codec and compressed VPN it is even possible to gain 10% bandwidth compared to non-VPN traffic. Apart from that, different common VPN solutions have big difference on the available throughput, which is due to the rather small packet sizes and greatly increased overhead:

    With enabling authentication, encryption, HMAC, anti-replay attack, and initialization vector, and use small RTP size for Codec, the vpn overhead is high:
    g723 with 30ms RTP size and using VPN tunneling: approx. 80% overhead;
    g729a with 20ms RTP size and using VPN tunneling: approx. 80% overhead;

    But when making some adjustments on the encryption/authentication settings and double the RTP size, the overhead can go down to about 20%-30%, which is affordable for most of cases.

    In addition, SBO VPN works to lessen the uses of bandwidth consumption for SIP communication directly by bypassing internet firewall. To make a SIP call with Codec G.729 or G. 723, it consumed about 31.5 kbps bandwidth. But, noticeable matter is that the payload size is only 8 kbps. Rest of the bandwidth is consumed by RTP and other headers. SBO VPN system works here to reduce 80% internet consumption by replaceing the RTP and only transmit payload size.

    Comparing to SRTP as encryption method for VoIP: approx. 5% additional overhead.

    There is an OpenVPN-based service available on the net which resolves the excessive traffic consumption issue. Several voice packets are placed in the buffer before encapsulation. This minimizes VPN impact and traffic usage doesn't grow with VPN service. This can also help to prevent VoIP traffic detection by packet size, since the size of a single packet is comparable with MTU size (usually 1500 or less).

    VoIP and VPN Forums:


    VoIP Tunneling methods


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  • 09/29/15--05:58: VOIP Event Calendar
  • 2015 VOIP Related Event:

    October 2015

    • 06 – 08 ITEXPO Anaheim 2015 - ITEXPO brings together service providers, enterprises, government agencies, resellers, vendors and developers to discuss the latest innovations that are changing the marketplace. Conference topics include WebRTC, cloud computing, unified communications, software defined networking (SDN), network functions virtualization (NFV), channel strategies and more. ITEXPO will be held October 6 - 8, 2015, at the Anaheim Convention Center in Anaheim, California.

    September 2015

    • 28 – 29 INDO AFRICA ICT EXPO 2015 - At Indo - Africa ICT Expo 2015, the latest innovative ICT technologies covering wide range of products, services, and software applications will be on display and open for technology transfer. ICT Expo scheduled at Nairobi, Kenya.
    • 16 – 18 Cloud Partners Conference - Cloud Partners Conference is a good platform to discover the cloud based solutions that can scale with your business needs. Cloud Partners Conference scheduled at Hynes Convention Center, Boston.
    • 01 – 04 Asian Carriers Conference 2015 (ACC) - The best and the biggest information technology and telecommunications companies from Asia and the rest of the world. The ACC 2015 is scheduled from 01 – 04 September at Shangri-La’s Mactan Resort and Spa in Cebu, Philippines.
    • 16 - 17 Wholesale World Congress - Large event for VoIP providers, ISPs, wireless and mobile operators, as well as other companies from the voice, data and SMS industries.

    August 2015

    • 11 - 13 The Prepaid Press Expo 2015 - The ttp EXPO'15 is a very popular event that focuses on prepaid products and services. All prepaid service providers around the world are expected to attend this event which offers business networking sessions for striking new business opportunities. The tpp EXPO'15 is scheduled from August 11 – 13, 2015 at Planet Hollywood, Las Vegas.

    June 2015

    • 29 - 30 GCCM Berlin 2015 - GCCM Berlin is being organized by carrier community to offer exclusive business networking options to worldwide carriers. More than 450 club members representing decision makers from Tier I, Tier II and Tier III from 200+ operators are expected to attend this event.
    • 18 MediaCore Webinar - Innovative Features for VoIP Carriers. Free webinar by Speedflow.
    • 12

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  • 09/29/15--13:07: BrightPattern
  • Our goal at Bright Pattern is to help enterprises to bridge the growing expectation gap between organizations and their connected customers by leveraging customers’ digital lifestyle, while supporting existing processes and driving the costs down.

    We designed, architected, and built a cloud based customer engagement solution aimed from inception at satisfying the needs of today’s enterprises, its customers, and its employees.

    It features omni-channel interactions (e-mail, text, voice and video), social networking, mobile and context-aware capabilities for next-generation consumer engagement and customer service.

    The solution is specifically designed for rapid innovation delivery in a cloud to reflect the ever-evolving customer journey.

    Omin-connected Call Center Software
    In-Mobile-App Customer Service
    Inbound Contact Center
    2-way SMS business text messaging
    About Us



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  • 09/29/15--13:11: Call Center Software
  • Call center software is the software system that allows a company or organization to run a call center. This page lets you compare call center software providers.

    There are hundreds of different providers of call center software across the globe, and every call center software system has its pros and cons. When selecting the right call center software for your business, contact center, or call center, it's important to decide which features you want your phone system to have.

    Types of Call Center Software


    ACD helps productivity by assigning inbound agents to incoming calls. The automatic call distributor uses a set of instructions to determine who gets the call in the system. The algorithm can route calls based on agent skill or whoever has an idle phone. ACD can use caller ID or automatic number identification, but usually interactive voice response is enough to help the system determine the reason for the call.

    An automatic call distributor can also take advantage of computer telephony integration. Agents can receive relevant data on their computers along with the incoming call.

    Computer telephony integration is a broad category of software that connects telephone and computer systems. Computer telephony integration software can have both desktop and server functions. Various applications make up a system that can control phones, display call information, and route and report calls.

    Interactive voice response allows callers to route themselves to the appropriate department or use the company’s database for assistance. More sophisticated interactive voice response systems can access accounts and perform certain tasks, such as activating a credit card through a bank’s phone system. IVR involves using dial tone multi-frequency or voice commands. In the VoIP industry, a PBXauto attendant is near interchangeable with IVR. However, auto attendants are not capable of speech recognition.

    A predictive dialer calls a list of phone numbers at once. Outbound agents are then connected to the numbers that answer. A predictive dialer uses calculations to minimize the idle time of agents and the potential of losing answered calls when no agents are available.

    Contact Center Software

    For contact centers, software includes applications for chat, email, and web interaction in addition to telephony functions.

    Call Center Software Providers

    This is a list of call center software providers and developers. Please keep this list in alphabetical order.

    • Ameyo Contact Center Software is an all-in-one software based communication solution that manages end-to-end customer journeys and consistently delivers exceptional customer experiences. It is a powerful and highly flexible IP-based Call Center Software platform that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence. ...

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    Business VoIP Providers - Compare and Choose a Business VoIP Provider


    Quality business VoIP providers today offer a wide variety of feature packages, services and prices. Selecting the ideal provider and service options will depend on your type and size of business, features needed and projected volume of usage. Even when working with top-tier providers, your basic monthly service charges per line may begin at rates as low as $20. Before choosing your VoIP provider, it is essential to first determine your company's precise telecommunications needs to enable timely and cost-efficient initiation of your service. By consulting your chosen Voice over IP service team and seeking their expert advice in advance, you can be prepared to take the following steps to facilitate the smooth, productive startup of your services:

    • Evaluate Your Internet Connection. - Determine the strength and capacity of your Internet connection and bandwidth. You need to ensure that your system has adequate speed to best accommodate your new VoIP installation for top quality service.
    • Assess Your Company Budget and Needs. - With knowledge of your company's current budget and VoIP needs, you can more easily select the service provider and feature options that meet your requirements.
    • Determine Your Equipment Needs. - Evaluate your current and near future VoIP equipment needs. Phones can be purchased from around $50 to $500 or more. Once you decide which feature options are immediate requirements and which ones can be added later as needed, you are ready to choose your service provider.
    • Compare VoIP Providers. - By comparing VoIP company service options, advanced features and equipment along with user and industry reviews, you can best make a wise decision, selecting the ideal VoIP provider for your enterprise.

    Important Information to Request from Any Potential VoIP Provider

    Before signing a service contract with any business VoIP provider, be sure to request basic service information and practices in writing. You need to be certain of such details as startup costs and monthly fees, any limitations and costs on portable phone numbers and exactly which features are included in the service package you select. You also need to know if international calling is included, charges for adding extra features and the extent of customer care and technical services provided. Also important are such issues as whether your provider offers a money back guarantee and if there are any cancellation fees. It is also helpful to determine prior to signing up for VoIP services if there are any hidden fees assessed by your chosen provider.

    Take Full Control and Advantage of Your VoIP System

    Once your new business VoIP system and service are in place, you and your staff members will have full-control capabilities for use of your business communications system. Your service provider will ensure connection with your online portal for customizing your telecomm options. These modern digital portals are user-friendly, enabling feature changes and additions to be made for immediate availability. You and your staff can make decisions and changes in real-time that work for you right in the moment.

    You can manage your call settings remotely, directing calls to voicemail or having them transferred to another number or extension. You can also make exceptions to any chosen setting in your phone system. For example, if you are expecting an important business call and want to take that call, but hold all other calls for a few hours, you can set your phone to direct only the designated call to ring on your extension. This system allows and encourages you to take complete control of your telecommunications systems and settings so that the service works for your best interests and immediate needs at all times.

    Major Business Benefits and Advantages of Installing VoIP

    With an excellent quality VoIP system installed and running well in your company offices to provide remote access for you and your employees, you can work much more efficiently, achieving more in less time. You will enjoy the many benefits of knowing that you can leave the responsibility of your advanced office telecommunications system operations to your VoIP provider while you handle other important business matters. Other major benefits and advantages of your new business VoIP system enable you to accomplish the following:

    • Schedule Your Own Business Hours. ...

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    This is a list of VOIP Service Providers who offer full service products primarily aimed at the small to medium sized business telephone market. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP (as an alternative to Centrex service). See also:


    Service providers operating in more then one country are listed under each country. "Operating in a country" means a provider that has billing and support staff located in the country, and offers service subject to the regulations and consumer protection laws of that country.

    Please describe services in neutral language and normal fonts. Don't bother listing prices--unless you really plan to return and edit them as things change. If you want to add your company, please read the Posting Guidelines for Promoting Products and Services. When you add your entry to this page, please make sure your entry is in order in relationship to other vendors listed in the same section. Failure to follow these guidelines will result in deletion!

    Please include relevant information like SIP or IAX handoff, how outgoing CLID is set, whether a given account may originate multiple calls at once, etc.

    If you like this page, please link to it, so Google and other search engines will consider it more important.

    Users: Please feel free to REMOVE any listing that does not meet the stated goals of this page.

    Page Contents

    Providers in other countries/continents can be found here:


    Canada


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    Digital Evolutions is one of the first firms in UAE that offers digital and new media services. We are web enthusiasts and create functional websites that are sure to captivate your visitors. Our core area of expertise includes website development and design, e-commerce solutions, digital advertising campaigns, digital advisors, social media marketing and multimedia solutions. At Digital Evolutions, we blend creativity with technology, collaborating two surprising mediums in one process. For years, we’ve been doing what we love the most i.e. conceptualizing, designing, developing, and launching websites that our clients love and need.

    Moreover, our team of knowledgeable web designers and digital marketing pros keep themselves updated with the latest trends to satisfy every client. Know more about us at http://www.digitalevolutions.ae/ or dial 042225474

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  • 09/30/15--05:40: QueueMetrics
  • QueueMetrics is an inbound and outbound call center analysis, monitoring and reporting software application. The current version is 15.02 as of Feb 25, 2015. QueueMetrics is available as an on-premise or hosted solution.

    It offers over 150 quantitative metrics of inbound/outbound call center operation, that can roughly be divided into:
    - Taken calls
    - Lost calls
    - Call distribution
    - Agent activity
    - Real-Time call center monitoring
    - Extensive IVR tree tracking

    Reports can be generated per agent, queue and time period, with many levels of aggregation. Single calls can be pointed out and even listened to right from the browser, using an HTML5 audio player. You can mark specific points of interest in a call and see them later.

    A panel can be generated to show what is happening within the call center in real-time: which calls are in queues, which agents are available, who is talking to whom. Color alarms can be triggered when some metrics meet a certain condition, such as a call that's waiting for too long or if there are too few free agents.

    A panel with large fonts - suitable for a wallboard or a video projector - can also be generated from real-time data.

    If you have very complex report requirements, you can also use QueueMetrics as a data provider for your own custom analysis web apps, using its embedded XML-RPC interface. You can then use any programming language to build extensions to QueueMetrics.

    Agents can have their own home page, see calls flowing in and launch external web-apps. They can enter call completion codes for their traffic (inbound and outbound) and can enter pause codes for their non-ACD time, so that it is possible to know if an agent is on pause because of lunch or because he's doing back-office activity. The page also includes a WebRTC soft-phone.

    You can also have external visitors access the system remotely and see real-time reports and daily indicators, all in (nearly) real time. They can also listen to ongoing calls and view the agents' screens.

    QueueMetrics offers Quality Assessment data input and comprehensive reporting; you can have members of your QA team grade live or recorded calls for agents over a number of user-defined metrics.

    A comprehensive illustrated 190-page manual can be downloaded from http://queuemetrics.com/download.jsp.

    QueueMetrics works with any version of Asterisk, including FreePBX, AsteriskNOW and Elastix.

    QueueMetrics handles both incoming queues and outgoing calls, grouping them into "virtual queues" by campaign. You can have the number dialed in a number of ways, including using dialing scripts.

    QueueMetrics analyzes both queue_log data and data stored on MySQL tables.

    Although it is a closed-source product, QueueMetrics is free for smaller installations, SOHO's and home users. A limited online version of the product is available for live demonstration at http://queuemetrics.com/demosys.jsp

    QueueMetrics is available in a number of different languages (English, French, German, Spanish, Portuguese, Russian, Polish, Slovak, Dutch, Chinese and Italian) and is easily localizable into any UTF-8 language.

    QueueMetrics is currently being used in some of the world's biggest Asterisk-powered call centers, handling the reporting for hundreds of concurrent agents.

    QueueMetrics offers live monitoring of a cluster of Asterisk servers using the Manager API and clustering support to monitor a number of Asterisk ACD servers as if they were a single virtual Asterisk server - see http://astrecipes.net/index.php?n=244 for details.

    See also:


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  • 09/30/15--05:56: Asterisk fax
  • Asterisk and fax calls

    Fax over IP

    Across the Internet even a G.711 codec fax transmission is unpredictable. An excellent discussion of why faxing and modems don't work well over VoIP can be found here. However, people often get perfectly good results on lightly loaded LANs. It still isn't perfect, as a burst of data on the LAN can still upset things, but some people get results they can live with.

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