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VOIP Service Providers Business

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Business VoIP Providers - Compare and Choose a Business VoIP Provider


Quality business VoIP providers today offer a wide variety of feature packages, services and prices. Selecting the ideal provider and service options will depend on your type and size of business, features needed and projected volume of usage. Even when working with top-tier providers, your basic monthly service charges per line may begin at rates as low as $20. Before choosing your VoIP provider, it is essential to first determine your company's precise telecommunications needs to enable timely and cost-efficient initiation of your service. By consulting your chosen Voice over IP service team and seeking their expert advice in advance, you can be prepared to take the following steps to facilitate the smooth, productive startup of your services:

  • Evaluate Your Internet Connection. - Determine the strength and capacity of your Internet connection and bandwidth. You need to ensure that your system has adequate speed to best accommodate your new VoIP installation for top quality service.
  • Assess Your Company Budget and Needs. - With knowledge of your company's current budget and VoIP needs, you can more easily select the service provider and feature options that meet your requirements.
  • Determine Your Equipment Needs. - Evaluate your current and near future VoIP equipment needs. Phones can be purchased from around $50 to $500 or more. Once you decide which feature options are immediate requirements and which ones can be added later as needed, you are ready to choose your service provider.
  • Compare VoIP Providers. - By comparing VoIP company service options, advanced features and equipment along with user and industry reviews, you can best make a wise decision, selecting the ideal VoIP provider for your enterprise.

Important Information to Request from Any Potential VoIP Provider

Before signing a service contract with any business VoIP provider, be sure to request basic service information and practices in writing. You need to be certain of such details as startup costs and monthly fees, any limitations and costs on portable phone numbers and exactly which features are included in the service package you select. You also need to know if international calling is included, charges for adding extra features and the extent of customer care and technical services provided. Also important are such issues as whether your provider offers a money back guarantee and if there are any cancellation fees. It is also helpful to determine prior to signing up for VoIP services if there are any hidden fees assessed by your chosen provider.

Take Full Control and Advantage of Your VoIP System

Once your new business VoIP system and service are in place, you and your staff members will have full-control capabilities for use of your business communications system. Your service provider will ensure connection with your online portal for customizing your telecomm options. These modern digital portals are user-friendly, enabling feature changes and additions to be made for immediate availability. You and your staff can make decisions and changes in real-time that work for you right in the moment.

You can manage your call settings remotely, directing calls to voicemail or having them transferred to another number or extension. You can also make exceptions to any chosen setting in your phone system. For example, if you are expecting an important business call and want to take that call, but hold all other calls for a few hours, you can set your phone to direct only the designated call to ring on your extension. This system allows and encourages you to take complete control of your telecommunications systems and settings so that the service works for your best interests and immediate needs at all times.

Major Business Benefits and Advantages of Installing VoIP

With an excellent quality VoIP system installed and running well in your company offices to provide remote access for you and your employees, you can work much more efficiently, achieving more in less time. You will enjoy the many benefits of knowing that you can leave the responsibility of your advanced office telecommunications system operations to your VoIP provider while you handle other important business matters. Other major benefits and advantages of your new business VoIP system enable you to accomplish the following:

  • Schedule Your Own Business Hours. ...

Virtual PBX

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Virtual PBX is a budget-friendly form of hosted VoIP (Voice over Internet Protocol) that usually only handles inbound calls. A virtual PBX is typically intended for small business VoIP customers with fewer than 10 employees and low-volume telephone traffic.


What Is Virtual PBX?

A virtual PBX is an economy-class version of hosted PBX. Hosted and virtual PBX systems are business VoIP PBX phone systems that transmit calls over the Internet as data.

A virtual PBX offers inexpensive business VoIP telephone service to small businesses. As with a hosted PBX phone systems, a virtual PBX is owned and maintained off-site by a VoIP service provider. A virtual PBX enables a small business telephone system to access enterprise-level features such as auto attendants and voicemail. With virtual PBX small business telephone systems, small start-ups, mom-and-pop shops, freelancers, and entrepreneurs can all present a professional image to vendors, investors, and customers.

Depending on the service provider, a virtual PBX phone system may require a separate phone service for outbound calls.

Virtual PBX Features


Virtual PBX phone systems offer lower costs and fewer features than hosted PBX phone services. Compared to hosted PBX small business telephone systems, virtual PBX service is limited to the most basic fundamentals of business-oriented call controls. Virtual PBX is geared toward simple inbound call-routing for SoHo offices with few personnel, small budgets, and limited calling needs. As with many hosted PBX calling services, most virtual PBX phone systems do not require a contract or term commitment.

Standard features offered with most virtual PBX plans are:

  • Voicemail
  • Auto attendant
  • Unlimited call handling (no busy signals)
  • Call forwarding

Limitations


Virtual PBX phone systems generally:

  • Handle only inbound calls
  • Offer a limited number of extensions
  • May not include Fax over IP (FoIP) services
  • Include a set amount of free minutes
  • May not offer voicemail-to-email
  • May not include international long-distance coverage
  • May not offer Internet fax service
  • May charge extra for conference calling

The features offered vary by virtual PBX VoIP provider. As VoIP service becomes a more common solution for small business telephone systems, many virtual PBX plan features are incorporating the more advanced features of hosted PBX phone systems. Compare plans and prices to determine the best virtual PBX solution.

Cost

Virtual PBX phone prices depend on a variety of factors, such as the features included. Virtual PBX phone service plans can start as low as $9.95 (Grasshopper) per month.

Virtual PBX Service Providers


Some virtual PBX providers include:

Virtual PBX providers

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Virtual BPX is a service offering functionality of a PBX without the need to install switching equipment at the customer location. Only VOIP phones need to be installed at the customer site. This makes supporting distributed workers very easy as each requires only and internet connection and a VOIP phone. A business virtual PBX phone system can reduce your monthly phone bill significantly compared to a traditional business phone system.

What Is a Virtual PBX?

A PBX, short for private branch exchange, is a telephone system with the capacity to switch calls between different users on local lines while still relying on the same number of external phone lines. With a virtual PBX system, the system is posted and software based without all of the traditional hardware of a physical PBX.

Virtual PBX Primary Function

A virtual PBX is used by businesses in a variety of ways. Primarily, companies utilize the system as an auto-attendant to establish preset call transfer options without needing an operator or receptionist. This type of system is capable of performing tasks that include auto-attendant settings, time of day or day of week functions, or even find or follow me sequences.

One of the most important functions of a virtual PBX system for companies is the software’s ability to establish pre-determined sequences. For example, in some businesses it may be appropriate for the phone to ring to a receptionist or operator first. If the receptionist does not answer in a predetermined number of rings, however, the call is then transferred to a secretary. Again, if the call is unanswered, it can be set to forward to an assistant. Left unanswered by these two individuals, the call can be forward to a manager or even an owner. These call settings are completely customizable and can be based on any number of sequences.

This type of software is also able to facilitate customized answering menus and sub-menus. The system can be modified to establish appropriate dial prompts leading to a number of different departments within the business, including different sequences on different days. PBXs are used by the vast majority of businesses to establish advanced call routing services.

Virtual PBX Cost

A virtual PBX is a complex service; however, that doesn’t mean that it is expensive. In fact, a virtual PBX is typically more cost effective than a physical PBX. The main reason that a virtual system saves on cost is that it does not require the same investment in capital to establish or set-up the call system. Because a virtual PBX is a software or hosted system, it is typically an operational cost, or a low monthly payment rather than a large upfront investment. This aspect alone generally makes a virtual or hosted PBX a less expensive, or at least more cost effective, option compared to the traditional PBX.

Virtual PBX Benefits

Aside from offering an effective call system, a virtual PBX presents a number of added benefits for users. As a whole, virtual PBXs lead the industry in business communication choices. This type of system seamlessly integrates the call management system with any existing phones to affordably and effectively deliver better call management. These systems also feature several innovative call features to meet the needs of any business. These systems offer various functions including call routing, follow and find me call forwarding, voicemail notifications, call recording, and more.

The benefits aren’t limited to the features, though. Virtual PBXs offer virtually limitless application for one or hundreds and even thousands of employees. Likewise, there is not hardware to maintain or constantly upgrade. Considering that benefit, the system is also more cost effective and generally provides for a variety of flexible billing options. The limited maintenance, web-based management, and hassle-free setup alone are often enough to convince a company to switch over to this option.

PBXs are an important tool in any business that makes and receives nearly any volume of calls. A virtual PBX can dramatically increase the efficiency of a business by effectively managing calls. This efficiency combined with the other numerous benefits of a virtual PBX can virtually transfer the communication capabilities of any company.

List of Virtual PBX Providers




OnePipe

Florida VoIP

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This is a list of VoIP providers in Florida. Florida VoIP companies typically support multi-line telephone systems, small gateways and hosted VoIP. Please add VoIP Providers in Florida to the list below.

  • FluentStream Technologies FluentStream Technologies is a fantastic Cloud-hosted business phone system. We have a best-in-class web portal, an industry-leading WebRTC-based FluentCloud WebPhone, and world class 24x7x365 support. Get all the benefits of the cloud with service that you'll love!
  • SIPSRUS SIPSRUS provides cloud computing based business phone and fax systems designed for today's mobile and distributed business world. SIPSRUS provides services in USA, Canada, UK, Australia, Japan, Spain, India, UAE and many more!
  • Jive Communications - Jive offers Florida VoIP services business.
  • Lantelligence is an International provider of Business Communications solutions that include IP Phone Systems, Call Centers, Video and Web Conferencing services for multi-location corporations.
  • Axvoice Residential and business phone service for Florida.
  • ConfCentral offers flat fee conferencing with local access number in the USA
  • ActiveServe PBX Hosting 3CX, Asterisk, Elastix, and Trixbox PBX Hosting. CAT-5 Data Center, Active NAT Assistance™, Fully Managed Cisco Network, Cloud Platform. Eczema Cure No hardware or software to purchase or maintain. 24/7/365 Support. Do-It-Yourself or Turn-Key
  • Business VoIP Experts offers business class VoIP services throughout Florida. Our partnerships with over 70 providers and support for the latest VoIP Phones from Cisco, Avaya, Polycom, Aastra, Allworx, ShoreTel and YeaLink cater to the needs of almost any business. Contact us today for free consultation.
  • Connect Me Voice offers a full line of services from basic voicemail to full business systems
  • Digivoix is saving tons of money on all your internet telephony needs, Hosted phone services start at $34.95 (Unlimited Local and Long Distance calling), SIP Trunking starting at $12.95 (Unlimited incoming, 1.6 cents outgoing (US)),

Miami VoIP

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This is a list of VoIP providers in Miami. Miami VoIP companies typically support multi-line telephone systems, small gateways and hosted VoIP. Please add VoIP Providers in Miami to the list below.

  • .e4 SIP/PBX/API/SMS - .e4's hosted PBX and SIP products lead the way. Check us out for a 1 month trial.
  • FluentStream Technologies FluentStream Technologies is a fantastic Cloud-hosted business phone system. We have a best-in-class web portal, an industry-leading WebRTC-based FluentCloud WebPhone, and world class 24x7x365 support. Get all the benefits of the cloud with service that you'll love!
  • SIPSRUS SIPSRUS provides cloud computing based business phone and fax systems designed for today's mobile and distributed business world. SIPSRUS provides services in USA, Canada, UK, Australia, Japan, Spain, India, UAE and many more!
  • FONOEMPRESA Provide Virtual PBX to SMB with DID all over the world. Make the PBX you need with personalized support
  • Jive Communications - Jive offers Miami VoIP services business.
  • Lantelligence is an International provider of Business Communications solutions that include IP Phone Systems, Call Centers, Video and Web Conferencing services for multi-location corporations.
  • ConfCentral offers flat fee conferencing with local access number in the USA
  • ActiveServe PBX Hosting 3CX, Asterisk, Elastix, and Trixbox PBX Hosting. CAT-5 Data Center, Active NAT Assistance™, Fully Managed Cisco Network, Cloud Platform. Eczema Cure No hardware or software to purchase or maintain. 24/7/365 Support. Do-It-Yourself or Turn-Key
  • Connect Me Voice offers a full line of services from basic voicemail to full business systems
  • Digivoix is saving tons of money on all your internet telephony needs, Hosted phone services start at $34.95 (Unlimited Local and Long Distance calling), SIP Trunking starting at $12.95 (Unlimited incoming, 1.6 cents outgoing (US)), Turnkey IP PBX Solutions (offering variety of IP PBX systems with personalised turnkey solutions for small and medium sized markets as per customers needs), Great pricing on Hardware (IP Phones, IP Adapters, IP PBX Systems),

Orlando VoIP

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This is a list of VoIP providers in Orlando. Orlando VoIP companies typically support multi-line telephone systems, small gateways and hosted VoIP. Please add VoIP Providers in Orlando to the list below.

  • .e4 SIP/PBX/API/SMS - .e4's hosted PBX and SIP products lead the way. Check us out for a 1 month trial.
  • FluentStream Technologies FluentStream Technologies is a fantastic Cloud-hosted business phone system. We have a best-in-class web portal, an industry-leading WebRTC-based FluentCloud WebPhone, and world class 24x7x365 support. Get all the benefits of the cloud with service that you'll love!
  • SIPSRUS SIPSRUS provides cloud computing based business phone and fax systems designed for today's mobile and distributed business world. SIPSRUS provides services in USA, Canada, UK, Australia, Japan, Spain, India, UAE and many more!
  • Jive Communications - Jive offers Orlando VoIP services business.
  • Lantelligence is an International provider of Business Communications solutions that include IP Phone Systems, Call Centers, Video and Web Conferencing services for multi-location corporations.
  • ConfCentral offers flat fee conferencing with local access number in the USA
  • ActiveServe PBX Hosting 3CX, Asterisk, Elastix, and Trixbox PBX Hosting. CAT-5 Data Center, Active NAT Assistance™, Fully Managed Cisco Network, Cloud Platform. Eczema Cure No hardware or software to purchase or maintain. 24/7/365 Support. Do-It-Yourself or Turn-Key
  • Connect Me Voice offers a full line of services from basic voicemail to full business systems
  • Digivoix is saving tons of money on all your internet telephony needs, Hosted phone services start at $34.95 (Unlimited Local and Long Distance calling), SIP Trunking starting at $12.95 (Unlimited incoming, 1.6 cents outgoing (US)), Turnkey IP PBX Solutions (offering variety of IP PBX systems with personalised turnkey solutions for small and medium sized markets as per customers needs), Great pricing on Hardware (IP Phones, IP Adapters, IP PBX Systems), Wholesale IP Termination (Offering US Flat Rate route as well as Standard/Premium A-Z routes).

Asterisk consultants Canada - Ontario

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This is a list of Asterisk consultants in Ontario, Canada. Also check out VoIP Providers Canada for VoIP service providers in Canada.



EBSolution - Custom IT Solutions

  • Web Site: http://www.ebsolution.ca
  • Email: mailto:info@ebsolution.ca
  • Location: Toronto, Canada
  • Phone Number: +1.905.695.5485
  • Type of Support: Telecommunications, VoIP, Cisco Networking, Asterisk, Asterisk@Home / Trixbox, Elastix and more
  • VoIP Support Services: Asterisk, Trixbox, Elastix, FreeSwitch, Vicidial, A2Billing, Avaya IP Office, Call Center solutions, High Availability (HA) and clustering systems.
  • Hourly and Contract Support, Consulting, Hosting, Office PBX, etc.
  • Asterisk full-featured PBX installation/configuration.
  • Voicemail, fax2mail, PSTN integration, Conferencing.
  • IP-Phone provisioning and support, softphones, TFTP.
  • Network(router,switch,firewall) design and support. BGP, MPLS, OSPF, B2B VPNs etc.
  • Residential and commercial phone and internet services.

Wayatone Media Inc. - Communication

  • Web Site: http://www.wayatone.com
  • Email: mailto:info@wayatone.com
  • Location: Toronto, Canada
  • Phone Number: +1-647-247-8004
  • Type of Support: Telecommunications, VoIP, Networking, Asterisk, Asterisk@Home / Trixbox, Elastix and more
  • Hourly and Contract Support, Consulting, Hosting, Office PBX, etc.
  • Residential and commercial phone and internet services.

Active Access Communication Systems

  • Web Site: http://www.visionvoip.com
  • Email: mailto:mail@visionvoip.com
  • Location: Ottawa, Canada
  • Phone Number: 1-800-VVoIP-15 (1-800-886-4715)
  • Type of Support: Telecommunications, VoIP, Networking, Asterisk, Asterisk@Home / Trixbox, Web Development, AGI, ARA, AEL
  • Phone, Email and SMS Reminders: Using text-to-speech engine, your own recorded voice or just text
  • Hourly and Contract Support, Consulting, Hosting, Office PBX, etc.

Abel Technology Services

voip-info.org

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Welcome to the VOIP Wiki - a reference guide to all things VOIP.


This Wiki covers everything related to VOIP, software, hardware, VoIP service providers, reviews, configurations, standards, tips and tricks and everything else related to voice over IP networks, IP telephony and Internet Telephony.

Your contributions are welcome, please read the How to add information to this wiki page and the Posting Guidelinesbefore you post.


NEWS


Sip Trunking Providers

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This page is a list of SIP trunking providers around the world. Please keep this list in alphabetical order. SIP providers looking to add their services can do so in the list below.

Country specific pages:

What Is SIP Trunking?

Traditional phone calls go over phone lines, but with the rise of the internet, Voice Over IP communication systems give you much more functionality to receive a high volume of calls. This is called SIP (session initiated protocol) trunking. These services are offered by the majority of VoIP providers and can be tailor made to suit the needs of a small business all the way up to a large corporation with a gigantic workforce and everything in between.

One of the main advantages of going with SIP trunking is that it will integrate everything from data, the internet, your video, and your voice services all into a single line. The term "trunking" is a bit dated and goes back to a time when traditional telephone services were used and it described how a wide variety of telephone users could share a much smaller pool of communication paths, thus making it a much more efficient option for businesses than getting a separate phone line for each worker. That was in the past, though, as today's SIP trunking capabilities will even allow all calls to be considered local calls and won't even require the business to have a single phone line at all.

The Benefits of Using SIP Trunking Services

Choosing to use a good SIP trunking service will significantly level the playing field for smaller business to compete with large corporations and appear much more professional and bigger than they actually are. For larger business, one of the main advantages is being able to much more easily maintain that local presence. Regardless of the size of the business itself, SIP trunking's biggest benefit overall is simply the reduction in cost to the company's overall expenses. This is particularly true for SIP VoIP services that are specifically crafted for a business in particular.
  • It offers very low cost calling.
  • It's much easier to scale than other options, making it very future proof.
  • SIP trunking makes moving a breeze, as you can easily take your phone number with you while moving offices or even while traveling.
  • Network outages are much less impactful, as incoming calls can easily be routed to other locations.
  • It's ideal for any sized business with at least 25 physical phones.
  • It's a fantastic choice for any business that has an international location.
  • It offers the same sort of emergency usages and will even offer enhanced 911 dialing options.

How SIP Trunking Can Take Your Business To The Next Level

It used to be that you had to have a PRI (Primary Rate Interface) in order to have video, voice, and data all on a single line. This was a physical device that had to be purchased separately but along with your chosen phone provider's calling plans. This is no longer the case with SIP, as it allows your provider to set up a proxy server (commonly referred to as a SIP proxy), which will provide the outgoing, incoming, and PBX calls for you. Everything is located off site and handled by a professional IT team or contractor through your provider, meaning it saves you a ton of time and money on the technical support side of the equation.

Being temporarily shut down means simply having the SIP reroute calls to a different office and also allows you to much more easily outsource to international locations, such as with customer service centers.

All of these benefits are much better than what traditional PSTN (public switched telephone network) have been able to provide through their services and will give your business just what it needs to take it to the next level. ...

VOIP Providers Italy

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These are providers that offer voip services to Italy :


  • http://www.vohippo.com - Vohippo is one of most important provider that offer free call to landline destination in Italy and low-cost rates for mobile. It provides also free pbx features for company that need more extension or wholesale plans.

  • https://www.gloobobusiness.com - GlooboBusiness is one of the cheapest VoIP providers for small business and call centers in Italy. Is possible to create a customized package of minutes for every destination called having a discount from 5% to 25% on rate list and to activate a 30 days free trial DID VOIP number.

Sip Phone Service Providers

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This is a list of SIP phone service providers around the world. SIP phone service is increasingly helpful for people and businesses looking for affordable phone service.

For example, with a Nokia N80 which works on 3G, WiFi and a built in SIP Client, any SIP based service provider can now be a mobile phone carrier, riding on the network of other data service providers on a mobile phone.

Major SIP Based Service providers.


OnePipe

1Pipe Telecom | OnePipe is a licensed carrier providing Hosted PBX and SIP Trunking in over 50 countries. We have regional network facilities spread across the globe.
  • Actual US CLEC
  • Branded customer portals
  • Multiple geographic locations on one Hosted PBX
  • Coverage in over 50 countries
  • Unlimited inbound on each channel
  • Great for inbound call centers
  • No fee's per user or extension

Alcazar Networks Inc. is offering Wholesale Origination / Termination / Free Toll Free Termination - Get paid for your toll free traffic! We provide high quality, dependable access to over 3100 rate centers and instant access to over 1,200,000 DIDs including T38 and local number portability. Wholesale SIP

AVOXI AVOXI Virtual Call Center Solutions - VoIP Service Provider, provide virtual call center products like SIP trunking and VoIP gateway solutions, with international toll-free numbers. Contact AVOXI at +1-770-937-9735 to learn more about these products and services.

Axvoice SIP based VoIP phone service. Works on computers as well as smartphones.

ClearSwitch - ClearSwitch provides SIP trunks to major corporations in North America. Pay-as-you-go payment structure, DID's available in over 7000 ratecenters, guaranteed Premium US/Canada routing, Premium international routes, multiple North American servers, crystal clear connections. Superior solution for softphone, Fring, etc.

Conexiant - Wholesale VoIP– direct connections to CLECs for best quality, inc. Level3.
  • Global Level 3 footprint Denver, LA, Hong Kong, China and Frankfurt, Germany
  • DIDs, Toll Free, E911 service, T.38,VoIP fax, quality termination and dedicated VoIP servers
  • DIDs per-channel or per-minute
  • Get paid for your toll-free traffic

DIDForSale We offer largest coverage all over US with more the 11000 Rate Centers. Multiple products for all size companies. Highly rated for price, quality and customer satisfaction.
  • Works with any SIP based PBX like Asterisk, Freeswitch, Free PBX, Cisco, Opensips, Kamailio, VoIP Switch
  • No Commitment, Many products to fit your budget.
  • Unlimited calling on SIP Trunks
  • Largest Single Tier SIP Trunking with unlimited minutes anywhere.
  • DIDforSale now also provides US, UK and Canada DID's.
  • You can get Local Phone number for your business.
  • Low per minute Toll Free numbers
  • DIDforSale now also offers unlimited inbound/outbound

VoIP Termination

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Please add information to this page about VoIP call termination.

What is VoIP Termination?

VoIP call termination is used to refer to the procedures that are used for routing telephone calls from one provider to the next provider until the call has been routed to the last telephone company and has been received by the recipient. Voice termination is another term that is used for call termination. The telephone companies are also referred to as providers or carriers.

Called Party

The called party is the person who has received the telephone call. The end point of the route may be on the Internet or may be at a point that was reached by routing the call through the public switched telephone network. The procedures for routing the call stop when the call has been received by the recipient. The process may seem simple to individuals who do not experience problems with making telephone calls but is not so simple to individuals who make calls that will not connect such as calls to a different country.

Calling Party

The calling party is the person who has initiated the call and who wants to be connected to the called party. There may be problems with the telephone calls that begin on the Internet and end at a cellular phone. The sound of the voices may seem to be amplified with echoes and have a scratchy quality. The calls that are initiated with Google Voice may never connect or could be delayed.

VoIP

Voice over Internet protocol (VoIP) is a term that is used to describe a call that was initiated on the Internet such as Skype calls or calls made with Google Voice. The calls that were initiated on the Internet usually end at a point that is not on the Internet. Most of the recipients of telephone calls receive the calls with a landline phone or with a cellular phone. The route may begin on the Internet but will end at a point that was reached by routing the call from the public switched telephone network (PSTN), which is the common description for call termination.

Internet Networks

A tier-one operator is licensed and registered to operate an Internet protocol (IP) network for Internet telephony services. Tier-one operators can handle call origination and call termination. A tier-two operator can lease services from a tier-one operator. The tier-three operators can lease services from either a tier-one or two-two operator. There are also resellers of VoIP services and wholesalers in the market. The quality of the services is not very high because of the inconsistencies in the market such as fluctuations with demand, fraud and problems with doing business on an international level.

Call Origination

Call origination is used to refer to telephone calls that originate from the public switched telephone network and end the route on the Internet. Call termination is considered to be the opposite of call origination because the direction of the paths are reversed. The terms are associated with the starting point of the calls, path of the route of the calls and termination point of the calls. The operators of IP telephony services can handle calls that originate or terminate on the Internet.

Fees

The fees for services are subject to the regulations of several countries because the routes of the calls will cross over more than one country. Those countries can use legislation to control the fees for the services. Termination rates are usually very high for the countries in the Middle East and Asia. The rates are intentional high because there are more incoming calls than outgoing calls from the countries, which is caused by the diaspora effect of a migrating population.

VoIP Termination Providers

Please list VoIP Termination providers here in alphabetical order.

373K REAL Wholesale.

  • Local/LD Origination - $0.25/DID and No MOU or port charges--free inbound!
  • US and Canada Termination - Over 70% for less than $0.005, no commitments, or port charges/limits!
  • Toll-Free Origination - FREE Toll-Free DIDs and usage rates starting at $0.0002!
  • Toll-Free Termination - Get compensated for your toll-free termination.
  • Support - Live humans answering the phone 24/7. Engineers available for free assistance.
  • There's a reason service providers entrust the traffic of over 60 million users to us everyday. ...

VoIP Wholesale

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Wholesale VoIP Market:


There is no doubt today that VoIP is taking over the telecom market, and every month increases penetration into services and industries. Competitive carriers are looking at the numerous ways to make money from this exploding technology, but there's a lingering question as to whether it is profitable to deliver VoIP in a wholesale model? Their customers, typically Service Providers, are looking for their ‘competitive advantage' into this ‘lowest price' race, leveraging within three key alternatives for packet telephony : “build” , “buy” or “rent”. Business aspect, there’s no need to invest tens of millions of dollars in wholesale VoIP to join in. Many Telecom Companies have done the work for you. They offer a complete, turnkey VoIP business service and equipment. Now you can start wholesale VoIP business with virtually no investment and yet reap great dividends.

Wholesale VoIP Resellers:


In today’s world, Service providers seeking to deliver VoIP to as wide a customer base as possible may find that becoming a wholesale VoIP reseller is the way to go. Wholesale VoIP may be sold to both other service providers and to enterprises or residential customers.

Reselling IP telephony as a wholesale VoIP company is becoming an increasingly popular business model. For many companies, becoming a wholesale VoIP provider hits the sweet spot between profit and market control. Any firm with a well-established customer base is a good candidate for reselling wholesale VoIP.
Becoming a wholesale VoIP reseller is not a decision that should be taken lightly. It does, however, offer the potential of being very lucrative if done right.

Wholesale Consumer Demand:


An important characteristic of the industry is the complex segmentation of consumer demand and rapid change in the characteristics that are being demanded, both at the end customer and in the intermediate ones (wholesale customers).
Demand coming from ‘packed customers'? will be significantly different of the conventional telecommunications one, were telephony was the unique service to provide and differentiation was based on tariff-distance paradigm, being today's service offerings closer to data applications rather than telephony. Voice communication (and not old POT telephony) becomes the common feature into several communications applications and devices, but not the unique one.
Messaging, conference, collaboration, web contact centres, etc … requires a common communication format between parties, which is voice, implemented through VoIP technologies. Heterogeneous and rapidly changing customer demands and products are important dynamic influences on the evolving structure of the telecom industry, resulting into a new value-chain.
Telecommunication markets evolution will be driven by ‘packed customers' demand rather than networks, technology or finance, changing many decades rules into this industry.

Finance in Telecommunication Industry:

Finance institutions had been influencing Telecomm Industry since the beginning, due the business itself was characterized by huge investments, big market shares and bigger capitalization, influencing in many cases top management, who addressed their strategy towards ‘stock' opportunities rather long term and solid business models. WorldCom crash has been an example of this ‘financial market' pressure and wrong business management.
Today, the networks has been deployed. New scenario in Telecoms enable new players to deploy services over broadband without proprietary network and this new generation business will not be anymore capital intensive, let's say these will be innovation intensive.

U.S. VoIP Market:

The US market for VoIP advanced dramatically in 2006-2007, adding 3.8 million VoIP households in 2006, reports In-Stat: As a result, wholesale VoIP revenues grows quickly, as MSOs, Skype, and a myriad of new entrants most lacking network facilities enter the market and drive demand for telephony features and applications, the high-tech market research firm says.
As retail VoIP expands, wholesale VoIP will accelerate quickly, says Bryan Van Dussen, In-Stat analyst. The largest segment remains international VoIP, but we expect the market for local services to surge from 12% of all revenues to 27% by 2010.
Recent research by In-Stat found the following:

  • Consumer VoIP adoption will drive wholesale VoIP revenues to $3.8 billion by 2010 from $1.1 billion in 2006.
  • In-Stat finds small businesses are driving the growth of hosted services in the U.S. Hosted VoIP seats in the U.S. ...

Hosted PBX

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What is Hosted PBX?

Unlike a traditional PBX, or Private Branch Exchange, which requires a large investment and ongoing maintenance and training, a hosted PBX is a cloud-based PBX system accessible via an IP network. Rather than being responsible for hardware, software, training, maintenance, and more, a hosted PBX provider takes care of it all. In addition to being completely managed off-site, resulting in no IT or installation costs, a hosted PBX system also provides businesses with the ability to manage their phone systems via a user-friendly control panel. For these reasons and more, hosted PBX systems are becoming increasingly popular solutions for today’s growing small to medium-sized business owners.

Features and Benefits of Hosted PBX

If you own a business with fewer than 300 lines, hosted PBX can provide you with a multitude of features and benefits. For starters, a hosted PBX system is much less expensive than a traditional on-site system. With hosted PBX, there is no need to buy expensive hardware and software, pay for installation, and manage the system. You simply pay a monthly fee and enjoy all of the benefits of the service.

While less costly than standard on-site PBX systems, hosted PBX solutions are teeming with valuable features, such as on-hold music, call waiting, call routing, transfers, and more. Moreover, as the popularity of hosted PBX continues to grow, additional features like auto attendants, extension dialing, and ACD queues are being introduced.

A hosted PBX can also be deployed immediately. In fact, most business owners are able to have their hosted PBX setup and running in under a day. Best of all, newer and more flexible hosted PBX applications are being deployed as well. Adding these applications and features can typically be done with a simple download or click of the mouse.

The ability to add new features as they roll out is just one example of the scalability of hosted PBX. Additional lines, phones, and even an entire new department can effortlessly be added, which would be much more complex with a traditional on-site PBX.

When you opt for a hosted PBX and outsource all the techie stuff, you will find your stress levels lowering as well. With a hosted PBX, a mountain of responsibility will be taken off your shoulders, allowing you to focus your attention on more important matters, like improving your bottom line.

Hosted PBX Tips and Considerations

Hosted PBX systems are incredibly easy to setup and utilize, but there are a few things you need to do when opting for one of these modern business phone solutions, such as:

  • Make Phone Number Arrangements – A temporary phone number is necessary for the porting process, but if you already have an existing number to port over, you must remain with your current provider until the number is ported to your new PBX provider. If you are getting a new number, it’s important to update others and let them know of the change through an email blast or similar means. While brief, all calls can be conveniently routed to cell phones during the transition period. Just remember, if you cancel your service with your previous carrier prior to porting your number, the number will no longer be yours to keep.
  • Arrange Your Dial Plan – When switching over to a hosted PBX, organizing the routing of your calls is one of the first things that must be done. In order to do so, you’ll need to define various rules for your calls, including:
    • The buttons used to activate voicemail and other features
    • The hours of operation for your desk phones
    • Setting up your directory
    • The handling of faxes
    • Sequential and simultaneous ringing
    • How off-hour calls are handled
    • Configure your emergency 911 settings

Review Your Bill

As you can see, setting up a hosted PBX is remarkably easy. However, after doing so, you should review the bills for the first and second month to ensure you’re receiving and utilizing all of the services you’re paying for. Depending on which company you choose as your hosted PBX provider, the first month’s bill may or may not reflect activation fees, setup fees, and number porting fees. The second month’s bill should be a typical bill without added charges for the setup process. By this point, you'll be well on your way to enjoying one of the most streamlined and hassle-free business phone systems available for small and medium-sized business owners. ...

Asterisk consultants USA

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This is a comprehensive list of Asterisk consultants in the USA (United States). Add your entry here (alphabetical order, by state and company), but stick to states where you have actual presence!

Feel free to add a few lines (max 5) describing your business. Don't forget to add VoIP telephone numbers, like a SIP URI. Use common courtesy with others' entries! No images!


ALABAMA


Asteria Solutions Group


VOIP Consultants

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Asterisk cmd BackGroundDetect

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Synopsis

Plays a background sound, jumping to an extension on receipt of DTMF tones or to the "talk" extension if it detects talking.

Description

BackgroundDetect(filename[|silence[|min[|max]]])

BackgroundDetect is similar to Background. It plays back a given filename, waiting for interruption from a given digit (the digit must
start the beginning of a valid extension, or it will be ignored).

silence - this is for the silence after you say something. It is a time in ms
min - this is the starting point from which to start to talk. The time is in ms
max - this is the end point. This point is followed by a period of time for silence. Set by the sil parameter. The time is in ms

During the playback of the file, audio is monitored in the receive direction, and if a period of non-silence which is greater than 'min' ms yet less than 'max' ms is followed by silence for at least 'silence' ms then the audio playback is aborted and processing jumps to the 'talk' extension if available. If unspecified, by default the parameters are set to: 1000ms for the 'silence', 100ms for the 'min' and infinity for the 'max' parameter. Returns -1 on hangup, and 0 on successful playback completion with no exit conditions.

Example

[incoming]
exten => s,1,Answer
exten => s,2,ResponseTimeout(5)
exten => s,3,BackgroundDetect(mymenu)
exten => s,3,BackgroundDetect(chooseSomething)

exten => t,1,Goto(s,2)

exten => i,1,Playback(pbx-invalid)
exten => i,2,Goto(s,2)

exten => 1,1,DoSomething

exten => 2,1,DoSomethingElse

exten => 3,1,Dial(...)

exten => talk,1,Dial(...)


Basic answering machine detection


I'm using this to make outgoing calls to deliver alarm messages. It acts differently if it delivers a message to a machine vs human, so there's two different contexts.

[detect]
exten => s,1,Set(MACHINE=0)
exten => s,2,Answer
exten => s,3,BackgroundDetect(silence/5, 1000, 50)
exten => s,4,Noop(answering machine detected)
exten => s,5,Set(MACHINE=1)
exten => s,6,BackgroundDetect(silence/30, 1000, 50, 30050)
exten => s,7,Noop(too long of a message)
exten => s,8,Hangup

exten => talk,1,GotoIf($[${MACHINE}=1]?2:3)
exten => talk,2,Goto(detect-machine,s,1) ; this is a machine
exten => talk,3,Goto(detect-human,s,1) ; this is a human


Basic theory: if there's noise followed by silence within 5 seconds, assume it's a human ("hello?"), otherwise, wait until the noise stops, and then start leaving a message for a machine. You need to have a couple files called silence/5.gsm and silence/30.gsm (see Asterisk cmd Record) in your sounds folder that are just silence.

It needs some tweaking with the timing on BackgroundDetect. One big problem (at least with my system) is that you have to be fairly loud, or it won't detect the noise.

NOTE (from Scott Stingel www.evtmedia.com): The above example is excellent, and should work fine. Assuming reliable answer supervision, for example when using an outbound PRI/BRI line, we've also had good luck using a bit shorter detection times for humans (3 seconds for example). We found in testing that some of our more cryptic users record a very short answering machine greeting, example: "This is Bob. You know the drill (beep!)" = 4 seconds :-) Also, if proper answer machine detection is critical to your application, you might do what we did and modify app_talkdetect, adding a call to pbx_builtin_setvar_helper to set a channel variable containing the actual length of the detected voice, which can then be tested in your dialplan. You can then use a single call to BackgroundDetect (with a longer period of silence), and there's no need to define "talk" extensions. UPDATE: It looks like someone kindly added the aforementioned variable, named TALK_DETECTED, to this application. ...

Asterisk High Availability Solutions

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This page outlines the various option available to create high availability for a VoIP PBX. Some are generic solutions while others are PBX specific. Some are complete HA solutions while others are half-baked scripts that do some things but not others.

Before you select a HA solution, carefully read this page on creating / selecting a High Availability solution (see Asterisk High Availability Design )

PBX Specific Solutions

-These solutions provide clusters that are PBX specific. As noted on the Asterisk High Availability Design wiki page, these solutions create clusters at the Application level and are deeply PBX aware, environmentally aware, trunk aware, etc. The benefit of these solutions is that they are easy to install and provide complete clustering (heartbeat, data synchronizations, failure detection, sharing IP, etc.). The downside of these solutions is that they are PBX specific, so if your PBX software (eg: Asterisk, 3CX, FreeSwitch) is not listed below then you can't use these solutions.

  • HAAst (High Availability for Asterisk) from Telium adds high availability / clustering to any pair of Asterisk servers. The High Availability for Asterisk (HAAst) add-on offers rapid automatic failover of a failed peer, IP sharing, advanced peer health detection, intelligent synchronization of files and databases, etc. HAAst also supports manual promote/demote for maintenance, a command line interface, a telnet interface, a web based interface, and a developer API. Installation is straight forward, with no additional hardware required, no additional or complex heartbeat/cluster/etc software required either. HAAst is available in Free and Commercial editions, in use at call centers, hospitals, and other high-uptime environments. HAAst is targeted at large commercial installations but a Free edition is available for anyone. HAAst operates at the OS level and is compatible with all Asterisk variations (FreePBX, Elastix, Thirdlane, Digium). See High Availability Asterisk (HAAst) for more information.


Custom/Bundled Asterisk with Cluster

These solutions use may use generic heartbeat/clustering at the OS level, bundled with a custom version of Asterisk (usually Asterisk + proprietary code), and/or a shared block level device. They may use their own combination of Asterisk, custom GUI, etc. As noted on the Asterisk High Availability Design wiki page, OS level clusters are not deeply Asterisk aware, environmentally aware, trunk aware, etc. These packages may also depend on Asterisk to tell them if there is a cluster problem - they might provide extensive detection (check the product details). The benefit of these solutions is that they use off-the-shelf pieces to create a cluster, the down side is they mirror corrupt data from one peer to the other, they don't detect environmental failures, and they can be complex to administer or recover (Linux HA). Some of these are clearly works in progress as well, others are commercial solutions with slick GUI's etc.

  • FreePBX HA FreePBX HA is a commercial module that integrates transparently with FreePBX (2.11 and higher) and Asterisk (1.8 and higher). It is tightly coupled with standard Asterisk, and FreePBX HA offers full control over the complete system, from the ground up. Additionaly, hardware (IPMI/DRAC/ILO) and Virtualized (VMware/libvirt) fencing is supported (and recommended!), More information and documentation is available at the FreePBX HA Wiki. FreePBX HA has won several awards, including the prestegious Best Large Enterprise Solution at IT Expo 2014. FreePBX HA is under active development, as part of the FreePBX Ecosystem. ...

Failover switches

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Failover switches (also called Fallback, Line Protection, or A/B Fallback switches) can switch a circuit between two based on a manual or automatic trigger. Some can be controlled via TCP/IP.


  • T1 failover
    • Digium R-Series R850 Digium are the people who make Asterisk, and the Digium R850 provides 8 T1/E1 ports that can be automatically transferred to different endpoints. (This product is completedly supported by FreePBX HA)
    • beroNet Failover Switch 4 Port Failoverswitch. ...

3CX

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3cx_logo_voip.jpg

Website - http://www.3cx.com

3CX is the developer of the Windows based Software IP PBX, 3CX Phone System for Windows.

3CX Phone System for Windows

3CX Phone System works with popular VoIP Gateways, SIP trunking providers and SIP phones to allow you to setup a complete IP PBX quickly and easily. 3CX Phone System is quickly downloaded and installed, and runs on all popular versions of Windows, including Windows 7, 8, 8.1, 10, Windows Server 2008, 2012, and 2012 R2. Configuration is performed via an easy to use Web Interface.

3CX Phone System is available as a free or as a commercial edition. The free edition includes the full feature set and supports 2 simultaneous calls. The commercial editions can be scaled to more simultaneous calls and include additional features such as Microsoft Outlook integration, Call Queueing, Intercom, Paging, Receiving Faxes, Conferencing and so on. All editions come with 3CXPhone - a softphone client that is available for Windows, Mac, Android, iOS and Windows Phone 10. Additional UC features include Presence, where users can view colleagues extension information and availablity, Chat and a company wide phonebook. You can download the free edition here.

Leading companies and organizations such as Boeing, Wilson, Mitsubishi Motors, Intercontinental Hotels & Resorts, Harley Davidson, City of Vienna and Pepsi use 3CX Phone System. 3CX was named a CRN Emerging Vendor in 2011 and 2012 and has been awarded CRN’s 5-Star Partner Program rating in 2013. 3CX has also been awarded Windows Server Certification and won the Windowsnetworking.com Gold Award, the Windows IT Pro 2008 Editor’s Best Award and a Best Buy Award from Computer Shopper. 3CX Phone System has also been awarded CNA's Best SME On-Premise and Best Enterprise On-Premise Solution in 2014 and 2015. 3CX has offices in the U.S., U.K., Germany, Italy, Russia, Spain, Hong Kong, Australia, and South Africa. For more information visit www.3cx.com.

Vendor information

3CX Official Website
Free edition download
3CX Phone System page
3CX Blog

Training & Certification

3CX provides numerous product training opportunities online and on location. ...
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