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  • 11/18/15--15:54: Asterisk Professionals
  • The list of Certified Asterisk professionals around the globe.

    United Arab Emirates / Dubai

    DVCOM Technology is the only Digium Authorized Training Partner in the Middle East.

    DVCOM Technology is the Authorized Distributor of Digium Asterisk in MENA region.

    With a 360 degree solutions and product portfolio, DVCOM has become a prominent name to compete with proprietary IP based communications products.

    DVCOM provides a complete range of professional products and services and assists organizations with the assessment, design, and implementation of professional IP Communications solutions including Unified Communications(UC) and Converged Communications (CC) for ensuring high availability, reliability, performance, scalability, and manageability within their intranet environments.

    DVCOM is recognized in the industry for its experience and expertise in developing enterprise systems essential for any organization to ensure maximum efficiency which are delivered through DVCOM’s highly experienced team of certified and experienced professionals and the extensive partner/channel network.

    Visit us at - http://www.datavoiz.com
    Location Map - http://www.datavoiz.com/images/dvcom_map.JPG
    JAFZA - Dubai
    Tel: +971 4 88 733 70
    Fax: +971 4 88 730 20
    Email : mailto:sales@datavoiz.com


    Peru


    • Celular : 956010103 - #956010103
    • Email : ventas@asternicperu.com
    • Expertos en Vicidial
    • Certificados dCAP
    • certificados dCAA
    • Soporte onlie - remoto
    • IPPBX
    • IVR
    • Asterisk dCAP
    • Support, Solutions and Services.

    Australia


    Darley Stephen

    • MOBILE 0401597387
    • E-mail: darsdsd@gmail.com
    • all Asterisk / digium installation & support, small / Large scale deployments, Asterisk configuration, Multiple location deployments
    • Predictive Dialer
    • Call Center deployment
    • Industry based telephony installation
    • Global PBX setup
    • IVR
    • Multi site Maintenance
    • E1/PRI/ISDN setup
    • red5 installation & config
    • flash phone customization

    Asia (ASEAN) / Myanmar


    Asterisk/FreePBX consultant
    Asterisk based IP PBX professional service
        • The first Asterisk Consultancy in Myanmar ***

    1. IVR
    2. FXO/FXS
    3. Dial plan
    4. Conference Phone configuration
    5. Voice Mail.
    6. Android/iphone/Nokia Phones with native SIP support for Asterisk using wifi PBX
    7. Linux Server Setup.

    Technical Support for products: Avaya Nortel, Grandstream, ATCOM, Openvox, Digium, Xorcom, Sangoma, Cisco

    Contact: Nay Myo
    Email: naymyowin@hotmail.com
    http://linocisco.blogspot. ...

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  • 11/19/15--06:04: Toll Free
  • To receive calls to USA and Canada TollFree numbers (800, 866, 877, 888, 855), you will need and Toll Free Number service provider.
    To send calls to USA and Canada TollFree numbers you can either send these calls to your usual long distance service provider (who may charge you by the minute) or send the calls to one of these free: Toll Free Termination Providers. If you have a large volume of calls to tollfree numbers, some Toll Free Termination Providers will pay you for the calls.

    Toll free (800, 866, 877, 888, 855) phone number providers:

    (In alphabetical order):
    • 1Pipe Telecom | OnePipe is a licensed carrier providing Hosted PBX and SIP Trunking in over 60 countries. We have regional network facilities on five continents connected across our private network. We provide Toll-Free numbers in 60 countries.
    • Alcazar Networks Inc is offering Wholesale VoIP Origination / Termination / Free Toll Free Termination - Get paid for your toll free traffic! Wholesale SIP
    • Anveo offers USA, Canadian and international Toll-Free phone numbers. Anveo provides web based Visual Call Flow Designer where you can easily create custom IVR Call Flow for your business. Anveo has many exceptional features including click to call, ringing multiple phones, call transfers to Skype or Gizmo5, conference calls, online FAX, voicemail, extensions, Business Control Panel to create and manage employee's sub accounts and more!
    • BinFone Telecom offers toll free service, delivered via SIP and IAX.
    • ComCanada CommunicationsCRTC Registered, Provider of Hosted PBX, DID service, Toll Free, equipment sales, consulting, and retail/wholesale origination & termination. Supported Protocols: SIP & IAX 1-877-697-VOIP
    • Conexiant Wholesale VoIP – direct connections to CLECs for best quality, inc. Level3.
      • Global Level 3 footprint Denver, LA, Hong Kong, China and Frankfurt, Germany
      • DIDs, Toll Free, E911 service, T.38,VoIP fax, quality termination and dedicated VoIP servers
      • DIDs per-channel or per-minute
    • DIDx.NET Buy Toll Free DID numbers at wholesale in more than 100+ countries and its cities from DIDx, The Wholesale DID Exchange Platform for DIDs.
    • Database Systems Corp.Toll Free Phone Services - IVR toll free services. Products include voice broadcasting, IVR systems, IVR software and IVR hosting services.

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    Advantia VoIP Systems



    APlus Worldwide Promotions


    Bashir Ullah

    • Email : Bashir.Ullah@Lamsre.Com
    • Phone : (604) 323-7991
    • Web site : http://www.lamsre.com

    Core Telecom Innovations

    • Jim Van Meggelen
    • Web site: www.coretel.ca
    • E-mail:: info@coretel.ca
    • Toll free: (877) CORETEL (Canada only)
    • Phone: +1 778-785-6027
    • IAX2: guest@pbx.coretel.ca/s
    • Asterisk and legacy telephony consulting (dCAP)
    • Nation-wide solution design and deployment (local service teams).
    • DCAP Certified.
    • Telephony systems integration.
    • Extensive experience with legacy enterprise telecommunications.
    • We helped write the O'Reilly book on Asterisk!

    Convertec http://www.convertecsolutions.com

    • Supporting asterisk based telephony systems since 2005, references available upon request.
    • Also providers of SIP/IAX origination and termination services with over 90% of US ratecenters on-network
    • We configure and troubleshoot Trixbox with VoIP, PRI, Digium, Rhino, ZapMicro, Sangoma , and many more hardware providers
    • Guaranteed to fix your dropped calls, echo, "all channels are busy now", and all other common troubles.
    • Hourly and contract pricing starting at ONLY $65.00/HOUR!!!
    • We can service anyone anywhere in the world via ssh and web access. 24X7 emergency assistance is always available. ...

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  • 11/19/15--12:44: VOIP Consultants
  • 0 0
  • 11/19/15--15:23: Asterisk settings for Axtel

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  • 11/20/15--06:18: 3CX
  • 3cxlogoedit.jpg

    Website - http://www.3cx.com

    3CX is the developer of the Windows based Software IP PBX, 3CX Phone System for Windows.

    3CX Phone System

    3CX Phone System is an open standards software PBX that works with popular SIP trunk providers and IP phones to allow you to setup a complete IP PBX with a full unified communications feature set. 3CX Phone System is quickly downloaded and installed, and runs on all popular versions of Windows, including Windows 7, 8, 8.1, 10, Windows Server 2008, 2012, and 2012 R2. Configuration is performed via an easy to use Web Interface.

    Available in Standard and Pro editions, 3CX Phone System offers an abundance of productivity boosting UC features including web conferencing, instant messaging, presence, BLF module, Click2Call (WebRTC), advanced softphone clients for Windows, Mac, iOS, Android and Windows Phone and more. The Pro edition also includes advanced call center features such as call reporting, queue monitoring, wallboard and integration with applications such as Salesforce and Microsoft Exchange. Moreover, administrators can enjoy a number of enhanced management features such as built-in failover, scheduled backup and restore, easy reporting and minimal space voicemail and recording file formats.

    3CX's customers include some of the world's leading companies and organizations such as Boeing, Wilson, Mitsubishi Motors, Intercontinental Hotels & Resorts, Harley Davidson, City of Vienna and Pepsi. 3CX was awarded CRN’s 5-Star Partner Program rating in 2013 and most recently, went on to receive CRN's 2015 Tech Innovator Award in the Software Productivity catgeory for 3CX WebMeeting. 3CX Phone System has also been awarded CNA's Best SME On-Premise and Best Enterprise On-Premise Solution in 2014 and 2015 and has received Windows Server Certification and the Windowsnetworking.com Gold Award. 3CX has offices in the U.S., U.K., Germany, Italy, Russia, Spain, Hong Kong, Australia, and South Africa. For more information visit www.3cx.com.

    Vendor information

    3CX Official Website
    Free edition download
    3CX Phone System page

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  • 11/21/15--02:24: IVR
  • What Is IVR?


    IVR, or interactive voice response, is a what allows phone systems to process touch tones or voice waves during a telephone call. IVR technology is responsible for the menus people hear and respond to when they call up a company or business and hear the words: "press 1 for sales, press 2 for marketing, press 0 to speak to the operator," for example. IVR systems can be fully customized to play back dynamic audio, or pre-recorded menu options.

    IVR is not necessarily related to VOIP, however, a VOIP IVR is. Most VOIP IVR systems or software support SIP based VOIP, but Skype IVR also support non-standard based Skype service.

    Computer Telephony Component

    IVR is an automated computer telephony integration CTI system which allows providers to create complex menus which the caller can navigate by using touch-tone key-presses or via spoken commands. IVR systems can be used as a Voice portal to access remote information such as bus scheduling where the caller can select the route for which they require information, or for billing or customer service systems which allow the caller to enter information such as their account number or credit card details without the need for operator assistance.

    IVR and ACD Integration

    IVR solutions are often integrated with an ACD, which routes incoming phone calls to agent work groups. This integration can be both a front end and back operation.

    • Most typically, an ACD system can route callers to an IVR program based upon DNIS or other parameters such as time of day or day of the week.
    • A smart IVR can transfer callers back to an ACD system to route the call to the next available agent within an agent hunt group.

    One important task of an integrated IVR and ACD is to display Screen Pop information from the caller on the agent's workstation so that the agent has caller information readily available without the need to prompt the caller again.

    IVR and Voice Broadcasting

    IVR applications are typically associated with inbound calling programs. However, IVR technology can be applied to outbound calling campaigns and are most commonly used with Voice Broadcasting and touchtone responses. Examples of the application of this technology include the option to speak with an operator, opt out of a calling campaign, or taking an outbound survey.

    Graphical Design Tool for IVR Applications

    Recent IVR systems usually use high level scripting languages such as VoiceXML, an open standard for interactive voice response systems. For most users who lack technical training, developing an IVR system using scripting language, even high level language, are not feasible. The good news is there are design tools that are based on graphical user interface for the techies and none-techies alike. By using a GUI tool, a user can simply drag-and-drop components and create and deploy an IVR system in minutes. The whole design is a call flow diagram, much like a voicemail system user manual.

    See Also (Vendor Information)

    IVR Information


    • CCXML standard markup language for IVR / call control applications
    • IVR System Simulation Model - estimates resources required for an inbound calling campaign.
    • IVRS World - Blog about IVR IVR
    • Acclaim Telecom Services Inc. Speech Solutions

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  • 11/23/15--15:57: Asterisk Appliances
  • An Asterisk appliance is a computer with Asterisk installed or “embedded” along with an Asterisk GUI, and FXO and FXS ports. Generally, Asterisk appliances have smaller form factors than desktops or some server models, and are highly efficient at running an Asterisk PBX.

    Asterisk appliances are useful for small businesses wanting a complete PBX that is efficient in size, performance speed, and energy usage. Asterisk appliances are less expensive than typical PBXs, ranging from $200-$1000.

    Asterisk appliances can be custom-made or pre-built from proprietary sources, or a user can build their own. Because Asterisk can run on nearly any computer, there is a wide variety of choice when it comes to the individual components of an Asterisk appliance. For example, Asterisk can be configured, depending on the modules, for 32 or 64-bit architecture. Some Asterisk appliances can use netbook chipsets such as the Intel Atom for a smaller form factor.

    When building an Asterisk appliance, compiling modules can restrict chipset and operating system. For example, the Astlinux project must use the uClibc compiler rather than the more common GCC compiler, which makes Astlinux incompatible with Digium’sG.729a codec.

    Proprietary Asterisk appliances come in many forms and do not require the user to compile code. Rhino’s Ceros uses Intel Core i3, 160GB hard drive and 1GB RAM with whatever Asterisk distribution the user chooses. The Phonebochs Telephony Appliance from Rockbochs, on the other hand, uses Intel Core Duo Mobile and Trixbox.

    Asterisk Appliance from Digium

    Digium, Inc has its own product called Asterisk Appliance 50. The server is designed for small businesses (up to 20 users) and can function as a hybrid phone solution or complete VoIP PBX.

    Other Proprietary Asterisk Appliances

    • Intuitive Technology : Evolution PBX Appliance - One of the most widely used Asterisk distributions available since 2005. Highly Mature, Highly Stable, Great Servive
    • Atcom
    • BroadTel iPBX-400: 4-port FXS/FXO IP PBX embedded with Asterisk, plz contact broadtel@126.com for OEM/ODM
    • dmlink : DMLINK Telephony Appliance
    • beroNet: beroNet Telephony Appliance
    • Fonality Reviews Reviews)): Trixbox Appliance
    • Linksoft : low-power, high-performance IP-PBX appliance with redundant disks and industry-leading 30-month warranty, supporting up to 300 extensions and 180 concurrent calls. ...

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    This is a list of VOIP Service Providers who offer full service products primarily aimed at the small to medium sized business telephone market. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP (as an alternative to Centrex service). See also:


    Service providers operating in more then one country are listed under each country. "Operating in a country" means a provider that has billing and support staff located in the country, and offers service subject to the regulations and consumer protection laws of that country.

    Marketing is NOT ALLOWED on this page. Please describe services in neutral language and normal fonts. Don't bother listing prices--unless you really plan to return and edit them as things change. If you want to add your company, please read the Posting Guidelines for Promoting Products and Services. When you add your entry to this page, please make sure your entry is in alphabetical order in relationship to other vendors listed in the same section. Failure to follow these guidelines will result in deletion!


    Please include relevant information like SIP or IAX handoff, how outgoing CLID is set, whether a given account may originate multiple calls at once, etc.

    If you like this page, please link to it, so Google and other search engines will consider it more important.

    Users: Please feel free to REMOVE any listing that does not meet the stated goals of this page.

    Providers in other countries/continents can be found here:

    Australia


    • 1300 Numbers - Since 1995, we have been providing specialist 1300 number services and virtual business phone solutions managed in the cloud — from toll free numbers to 24/7 call management features including customised greetings and sophisticated call routing. Other services include call forwarding, voice to email, fax to email, call routing, customised greetings. ...

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  • 11/23/15--23:48: VOIP Event Calendar
  • January 2016

    • 25 -28 ITEXPO Florida - ITEXPO is the business technology event bringing together service providers, enterprises, government agencies, resellers, vendors and developers to discuss the latest innovations that are changing the marketplace.
    • 20 -22 Convergence India 2016 Expo - Convergence India expo is the most influential and relevant trade event for the ICT, broadcast and digital media industry in South Asia. The expo is a powerful platform for telecom operators, service and content providers, equipment and device manufacturers, information & network security, broadcasters, broadcast equipment, cable & satellite companies, digital media etc.

    2015 VOIP Related Event:

    December 2015


    November 2015

    • 09 – 10 OpenSIPS Summit 2015 in Austin, TX - Come and help us "Keep Austin Wierd" at our eclectic venue, The Contemporary Austin Jones Center. We'll be presenting, via presentations and workshops, all the great additions we have in OpenSIPS 2.1 - webRTC, async queries, SIP compression, fraud detection and many others. The Summit is not only about 2.1, but also about tools, platforms or engines which are OpenSIPS interconnected (like billing, interfaces and others). We'll also have presentations from companies using OpenSIPS in their production environments, giving us insight into it's real world applications.
    • 11 – 13 OpenSIPS LIVE BOOTCAMP 2015 in Austin, TX - Enjoy a rare opportunity to train with the founder of the OpenSIPS Project Bogdan-Andrei Iancu! As part of OpenSIPS week in Austin, we'll be holding a LIVE training following the conclusion of the OpenSIPS Summit on Nov 10th. If you've ever wanted to become an OpenSIPS Certified Professional, this is you're chance! You'll have the rare opportunity to train live with the founder of the OpenSIPS Project Bogdan-Andrei Iancu! It's not a secret that there is a growing demand for OpenSIPS Certified Professionals all over the world. This training is intended to offer you a 50/50 view between theoretical and practical applications of OpenSIPS. It covers advanced topics that are critical to telecom network operators in regards to security, scaling, and integration. For participants that would like an introduction to OpenSIPS basics and to qualify for prerequisites to the advanced topics, there will be a 2 day online primer prior to the live training.

    October 2015

    • 06 – 08 ITEXPO Anaheim 2015 - ITEXPO brings together service providers, enterprises, government agencies, resellers, vendors and developers to discuss the latest innovations that are changing the marketplace. Conference topics include WebRTC, cloud computing, unified communications, software defined networking (SDN), network functions virtualization (NFV), channel strategies and more. ITEXPO will be held October 6 - 8, 2015, at the Anaheim Convention Center in Anaheim, California.
    • 18 - 22 GITEX 2015 - 35th annual GITEX Technology Week in Dubai, UAE, 18-22 October. Speedflow will be among the recognizable exhibitors at the show, which acts as a hub for the Middle East, Africa and South Asia technologies industry. ...

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  • 11/24/15--01:32: Hosted PBX
  • What is Hosted PBX?

    Unlike a traditional PBX, or Private Branch Exchange, which requires a large investment and ongoing maintenance and training, a hosted PBX is a cloud-based PBX system accessible via an IP network. Rather than being responsible for hardware, software, training, maintenance, and more, a hosted PBX provider takes care of it all. In addition to being completely managed off-site, resulting in no IT or installation costs, a hosted PBX system also provides businesses with the ability to manage their phone systems via a user-friendly control panel. For these reasons and more, hosted PBX systems are becoming increasingly popular solutions for today’s growing small to medium-sized business owners.

    Features and Benefits of Hosted PBX

    If you own a business with fewer than 300 lines, hosted PBX can provide you with a multitude of features and benefits. For starters, a hosted PBX system is much less expensive than a traditional on-site system. With hosted PBX, there is no need to buy expensive hardware and software, pay for installation, and manage the system. You simply pay a monthly fee and enjoy all of the benefits of the service.

    While less costly than standard on-site PBX systems, hosted PBX solutions are teeming with valuable features, such as on-hold music, call waiting, call routing, transfers, and more. Moreover, as the popularity of hosted PBX continues to grow, additional features like auto attendants, extension dialing, and ACD queues are being introduced.

    A hosted PBX can also be deployed immediately. In fact, most business owners are able to have their hosted PBX setup and running in under a day. Best of all, newer and more flexible hosted PBX applications are being deployed as well. Adding these applications and features can typically be done with a simple download or click of the mouse.

    The ability to add new features as they roll out is just one example of the scalability of hosted PBX. Additional lines, phones, and even an entire new department can effortlessly be added, which would be much more complex with a traditional on-site PBX.

    When you opt for a hosted PBX and outsource all the techie stuff, you will find your stress levels lowering as well. With a hosted PBX, a mountain of responsibility will be taken off your shoulders, allowing you to focus your attention on more important matters, like improving your bottom line.

    Hosted PBX Tips and Considerations

    Hosted PBX systems are incredibly easy to setup and utilize, but there are a few things you need to do when opting for one of these modern business phone solutions, such as:

    • Make Phone Number Arrangements – A temporary phone number is necessary for the porting process, but if you already have an existing number to port over, you must remain with your current provider until the number is ported to your new PBX provider. If you are getting a new number, it’s important to update others and let them know of the change through an email blast or similar means. While brief, all calls can be conveniently routed to cell phones during the transition period. Just remember, if you cancel your service with your previous carrier prior to porting your number, the number will no longer be yours to keep.
    • Arrange Your Dial Plan – When switching over to a hosted PBX, organizing the routing of your calls is one of the first things that must be done. In order to do so, you’ll need to define various rules for your calls, including:
      • The buttons used to activate voicemail and other features
      • The hours of operation for your desk phones
      • Setting up your directory
      • The handling of faxes
      • Sequential and simultaneous ringing
      • How off-hour calls are handled
      • Configure your emergency 911 settings

    Review Your Bill

    As you can see, setting up a hosted PBX is remarkably easy. However, after doing so, you should review the bills for the first and second month to ensure you’re receiving and utilizing all of the services you’re paying for. Depending on which company you choose as your hosted PBX provider, the first month’s bill may or may not reflect activation fees, setup fees, and number porting fees. The second month’s bill should be a typical bill without added charges for the setup process. By this point, you'll be well on your way to enjoying one of the most streamlined and hassle-free business phone systems available for small and medium-sized business owners. ...

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    Business VoIP Providers - Compare and Choose a Business VoIP Provider


    Quality business VoIP providers today offer a wide variety of feature packages, services and prices. Selecting the ideal provider and service options will depend on your type and size of business, features needed and projected volume of usage. Even when working with top-tier providers, your basic monthly service charges per line may begin at rates as low as $20. Before choosing your VoIP provider, it is essential to first determine your company's precise telecommunications needs to enable timely and cost-efficient initiation of your service. By consulting your chosen Voice over IP service team and seeking their expert advice in advance, you can be prepared to take the following steps to facilitate the smooth, productive startup of your services:

    • Evaluate Your Internet Connection. - Determine the strength and capacity of your Internet connection and bandwidth. You need to ensure that your system has adequate speed to best accommodate your new VoIP installation for top quality service.
    • Assess Your Company Budget and Needs. - With knowledge of your company's current budget and VoIP needs, you can more easily select the service provider and feature options that meet your requirements.
    • Determine Your Equipment Needs. - Evaluate your current and near future VoIP equipment needs. Phones can be purchased from around $50 to $500 or more. Once you decide which feature options are immediate requirements and which ones can be added later as needed, you are ready to choose your service provider.
    • Compare VoIP Providers. - By comparing VoIP company service options, advanced features and equipment along with user and industry reviews, you can best make a wise decision, selecting the ideal VoIP provider for your enterprise.

    Important Information to Request from Any Potential VoIP Provider

    Before signing a service contract with any business VoIP provider, be sure to request basic service information and practices in writing. You need to be certain of such details as startup costs and monthly fees, any limitations and costs on portable phone numbers and exactly which features are included in the service package you select. You also need to know if international calling is included, charges for adding extra features and the extent of customer care and technical services provided. Also important are such issues as whether your provider offers a money back guarantee and if there are any cancellation fees. It is also helpful to determine prior to signing up for VoIP services if there are any hidden fees assessed by your chosen provider.

    Take Full Control and Advantage of Your VoIP System

    Once your new business VoIP system and service are in place, you and your staff members will have full-control capabilities for use of your business communications system. Your service provider will ensure connection with your online portal for customizing your telecomm options. These modern digital portals are user-friendly, enabling feature changes and additions to be made for immediate availability. You and your staff can make decisions and changes in real-time that work for you right in the moment.

    You can manage your call settings remotely, directing calls to voicemail or having them transferred to another number or extension. You can also make exceptions to any chosen setting in your phone system. For example, if you are expecting an important business call and want to take that call, but hold all other calls for a few hours, you can set your phone to direct only the designated call to ring on your extension. This system allows and encourages you to take complete control of your telecommunications systems and settings so that the service works for your best interests and immediate needs at all times.

    Major Business Benefits and Advantages of Installing VoIP

    With an excellent quality VoIP system installed and running well in your company offices to provide remote access for you and your employees, you can work much more efficiently, achieving more in less time. You will enjoy the many benefits of knowing that you can leave the responsibility of your advanced office telecommunications system operations to your VoIP provider while you handle other important business matters. Other major benefits and advantages of your new business VoIP system enable you to accomplish the following:

    • Schedule Your Own Business Hours. ...

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  • 11/24/15--11:13: Small Business VoIP
  • Small business VoIP service can provide a host of benefits for small businesses that are interested in saving on costs and upgrading their business telephone system. Small business VoIP benefits include:

    • Phone service that is significantly less expensive than traditional telephone service
    • A small business VoIP telephone system is geared towards small businesses
    • Plans are scalable for small businesses that have the potential to grow
    • Small business VoIP providers usually offer no contract plans
    • Small business VoIP phone systems offer advanced features that can make a small business seem like a Fortune 500 company

    How does small business VoIP work?

    Small business VoIP typically works with a hosted PBX model. This is to say that the PBX is hosted at the facilities of the small business VoIP provider. By hosting the PBX at the provider's location, the small business does not need to spend money, resources, and man-hours on expensive PBX hardware, software, and maintenance.

    Small Business VoIP Providers

    This is a list of VOIP Service Providers who offer full service products primarily small businesses. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP. See also:


    Service providers operating in more then one country are listed under each country. "Operating in a country" means a provider that has billing and support staff located in the country, and offers service subject to the regulations and consumer protection laws of that country.

    Please describe services in neutral language and normal fonts. Don't bother listing prices--unless you really plan to return and edit them as things change. If you want to add your company, please read the Posting Guidelines for Promoting Products and Services. When you add your entry to this page, please make sure your entry is in alphabetical order in relationship to other vendors listed in the same section. Failure to follow these guidelines will result in deletion!


    Please include relevant information like SIP or IAX handoff, how outgoing CLID is set, whether a given account may originate multiple calls at once, etc. ...

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  • 11/24/15--14:18: Openvox
  • Image

    http://www.openvox.cn

    Manufacturer of asterisk hardware products includes:


    Analog Cards:
    • A400P Series 4-port FXO/FXS PCI card (compatible to TDM400P)
    • A400E Series 4-port FXO/FXS PCI Express card
    • A400M Series 4-port FXO/FXS Mini-PCI card
    • A800P Series 8-port FXO/FXS PCI card
    • A800E Series 8-port FXO/FXS PCI Express card
    • A810P Series 8-port FXO/FXS PCI card with Lifetime Warranty
    • A810E Series 8-port FXO/FXS PCI Express card with Lifetime Warranty
    • A1200P Series 12-port FXO/FXS PCI card
    • A1610P Series 16-port FXO/FXS PCI card with Lifetime Warranty
    • A1610E Series 16-port FXO/FXS PCI Express card with Lifetime Warranty
    • A2410P Series 24 -port FXO/FXS PCI card with Lifetime Warranty
    • A2410E Series 24-port FXO/FXS PCI-E card with Lifetime Warranty

    ISDN BRI Cards (with Lifetime Warranty):
    • B100M 1-port BRI Mini PCI card
    • B100P 1-port BRI PCI 5V/3.3V Universal Card supports bri-stuff and mISDN
    • B100E 1-port BRI PCI Express card
    • B200P 2-port BRI PCI 5V/3.3V Universal Card supports bri-stuff and mISDN
    • B200E 2-port BRI PCI Express 1.0 card
    • B200M 2-port BRI Mini PCI card
    • B400P 4-port BRI PCI 5V/3.3V Universal Card supports bri-stuff and mISDN
    • B400E 4-port BRI PCI Express 1.0 card
    • B400M 4-port BRI Mini PCI card
    • B800P 8-port BRI PCI 5V/3.3V Universal Card supports bri-stuff and mISDN
    • PFM100 Power Feeding Converter for ISDN BRI Mini Card

    T1/E1 PRI Cards:
    • D110P 1-port T1/E1/J1 PCI Card(compatible to TE110P)
    • D110E 1-port T1/E1/J1 PCI Express 1.0 card
    • DE115P 1-port T1/E1/J1 PCI Card with hardware echo cancellation module EC100-32
    • DE115E 1-port T1/E1/J1 PCI Express Card with hardware echo cancellation module EC100-32
    • D210P 2-port T1/E1/J1 PCI Card(compatible to TE210P/TE205P), PCI 5V/3.3V Universal Bus Master
    • DE210P 2-port T1/E1/J1 PCI Card with hardware echo cancellation module EC100-64
    • D410P 4-port T1/E1/J1 PCI Card(compatible to TE410P/TE405P), PCI 5V/3.3V Universal Bus Master
    • DE410P 4-port T1/E1/J1 PCI Card with hardware echo cancellation module EC100-128
    • D210E 2-port T1/E1/J1 PCI Express 1.0 card
    • DE210E 2-port T1/E1/J1 PCI Express Card with hardware echo cancellation module EC100-64
    • D410E 4-port T1/E1/J1 PCI Express 1. ...

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    514 DID's www.514dids.com (Montréal)


    6447775 Canada Inc (Gatineau, Ottawa)


    Aheeva Technology inc.

    • Web site: http://www.aheeva.com/
    • E-mail:info@aheeva.com
    • Phone: (514) 223-2581
    • Products: Inbound, SoftPhone, Predictive dialer, Full digital recording

    Andre Courchesne - Consultant

    • Web site: http://www.net-forces.com/
    • E-mail:courchea@net-forces.com
    • Phone: (514) 430-7583
    • Products: Asterisk consulting, installation, custom programming, CTI integration, Broadcast dialer, Call Center dialer.

    Atelka Contact Center Solutions

    • Web site: http://www.atelka.com/
    • E-mail:info@atelka.com
    • Phone: (514) 448-4905
    • Products: Virtual Contact Center

    Asterisk Experts, Les experts en Asterisk

    Montreal, Quebec, Canada
    • Web site: http://www.asterisk-experts.com
    • Email : plugworld@micnes.com
    • Live chat now : http://www.asterisk-experts.com/live/chat.php
    • Contact us at/Contactez-nous à +1.514.316.1602 or +1.866.924.6072
    • Services : Custom module development, Integration, Installation, Long term support
    • Services (Français): Développement de modules spécifiques, Intégration, Installation, Support Long-terme

    BGM Informatique

    • Web site:

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    The 7940/7960 pages were used as a starter for this page. Some significant modifications have been made to this page, but it really needs some more editing and trimming. It is far too long and too vague. If someone knows a better way to include the SEP<MAC>.cnf.xml files other than just placing the contents in the body of the page, please pitch in and move them.

    By default most Cisco VoIP phones come configured for Call Manager, which uses the 'Skinny' protocol - SCCP.
    This page will focus on upgrading the Cisco 7970 to SIP firmware and configuring it for use with Asterisk. As with all Cisco SIP firmware upgrades, you will have to shell out the $10 or so for a SmartNet contract to get the files from Cisco.

    The first version of SIP firmware for the 7970 is 8.0. The following versions seem to work well with Asterisk:

    - 8.0.3
    - 8.3.3
    - 8.5.4
    - 9.3.1 *NEW*(Bug: Phone freezes after few hours, solution anyone?)

    I have been able to upload version 9.x, including 9.2.1, but I was unable to get the phones to successfully register to Asterisk 1.6.2.13 using any of the v9.x firmwares.(update: working config for 9.3.1SR4 below, courtesy "pure0ne")
    Version 8.5.3SR1 exhibited unusual behavior in that missed calls appeared to be ringing indefinitely, but the user could not pick them up.

    The following is Cisco's product page for the 7970.

    http://www.cisco.com/en/US/products/hw/phones/ps379/ps5440/index.html

    Upgrading to SIP

    There are various tutorials out there, each of which seems to be flawed. This is one of the better ones: http://holisticware.com/HolisticWare/Know-How/System-Integtration/VoIP/Cisco-Phones/Elastix--Cisco-7941-7970--SIP.aspx

    Cisco firmware files come in the form of .cop files. In Asterisk, you will need to extract the files from the .cop file and place them in your TFTP directory (assumed to be tftpboot).

    1.) Copy the .cop to your asterisk server. I prefer scp (use WinSCP on Windows, or the terminal on Mac). Place it in its own directory, all by itself.
    2.) Rename the .cop file to a .tgz file: 'mv filename.cop filename.tgz'
    3.) Extract the files: 'tar-zxvf filename.tgz'
    4.) Move the files to your TFTP directory.

    When you boot the phone, it will search for a TFTP server. The easiest method to do this is to have your DHCP server tell the phone where the TFTP server is. How to do this is outside the scope of this tutorial.

    To upgrade to SIP, you will need the following files in your TFTP directory:

    For both 7970/7971:

    apps70.<version>.sbn
    cnu70.<version>.sbn
    cvm70sip.<version>.sbn
    dsp70.<version>.sbn
    jar70sip.<version>.sbn
    SIP70.<version>.loads
    XMLDefault.cnf.xml
    XmlDefault.cnf.xml

    For 7970:
    load300006.txt
    term70.default.loads

    For 7971:
    load119.txt
    term71.defaults.loads
    XMLDefault.cnf.xml
    This file contains the default settings that are common to all phones. It is NOT equivalent to the SIPDefault.cnf file used by the 7940/7960 phones. In fact, it will not be requested by the phone unless it cannot find the SEP<MAC>.cnf.xml file. The 7941/7961 also use this file to determine which version of the firmware to load.

    Due to inconsistent coding by Cisco, different firmware may look for different case-sensitive versions of this file. You should have both XMLDefault.cnf.xml AND XmlDefault.cnf.xml. ...

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    This is a list of VOIP Service Providers who offer full service products primarily aimed at the small to medium sized business telephone market. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP (as an alternative to Centrex service). See also:


    Service providers operating in more then one country are listed under each country. "Operating in a country" means a provider that has billing and support staff located in the country, and offers service subject to the regulations and consumer protection laws of that country.

    Please describe services in neutral language and normal fonts. Don't bother listing prices--unless you really plan to return and edit them as things change. If you want to add your company, please read the Posting Guidelines for Promoting Products and Services. When you add your entry to this page, please make sure your entry is in order in relationship to other vendors listed in the same section. Failure to follow these guidelines will result in deletion!

    Please include relevant information like SIP or IAX handoff, how outgoing CLID is set, whether a given account may originate multiple calls at once, etc.

    If you like this page, please link to it, so Google and other search engines will consider it more important.

    Users: Please feel free to REMOVE any listing that does not meet the stated goals of this page.

    Page Contents

    Providers in other countries/continents can be found here:


    Canada


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  • 11/26/15--11:46: Open Source VOIP Software
  • Open Source VOIP applications, both clients and servers.

    Open source means all source code is available!! Do not post any "free but not open" software here!

    SIP Proxies


    • JAIN-SIP Proxy
    • Mini-SIP-Proxy A very tiny perl POE based SIP proxy
    • MjServer cross-platform SIP proxy/registrar/redirect, written in java, based on MjSip stack
    • MySIPSwitch SIP Proxy server which allows using multiple SIP accounts with a single SIP login
    • NethidPro3.0.6 Opensource Sip Encryption Bridge: www.vonets.com
    • Net-SIP A Perl SIP framework that includes a stateless proxy
    • OpenJSIP Opensource distributed standalone SIP proxy, SIP registrar, SIP location service run by Java VM. ...

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    This is a list of VOIP Service Providers who offer full service products primarily aimed at the small to medium sized business telephone market. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP (as an alternative to Centrex service). See also:


    Service providers operating in more then one country are listed under each country. "Operating in a country" means a provider that has billing and support staff located in the country, and offers service subject to the regulations and consumer protection laws of that country.

    Please describe services in neutral language and normal fonts. Don't bother listing prices--unless you really plan to return and edit them as things change. If you want to add your company, please read the Posting Guidelines for Promoting Products and Services. When you add your entry to this page, please make sure your entry is in alphabetical order in relationship to other vendors listed in the same section. Failure to follow these guidelines will result in deletion!


    Please include relevant information like SIP or IAX handoff, how outgoing CLID is set, whether a given account may originate multiple calls at once, etc.

    If you like this page, please link to it, so Google and other search engines will consider it more important.

    Users: Please feel free to REMOVE any listing that does not meet the stated goals of this page. ...

    0 0
  • 11/26/15--12:36: Predictive dialer
  • What Is A Predictive Dialer?


    • "A predictive dialer is a computerized system that automatically dials batches of telephone numbers for connection to agents assigned to sales or other campaigns. Predictive dialers are widely used in call centers." - Wikipedia

    "Definitions of Predictive dialer on the Web:

    • A predictive dialer is an outbound call processing system designed to maintain a high level of utilization and cost efficiency in the contact center. The dialer automatically calls a list of telephone numbers, screens the unnecessary calls such as answering machines and busy signals, and then connects a waiting representative with the customer.

    note: above text may be copyrighted by it's respective owners)

    A VOIP Predictive Dialer, a.k.a. soft predictive dialer, is a software product capable of predictive dialing using VOIP service directly. Besides computer and internet connection, there is no equipment needed in order to use VOIP predictive dialer.


    Software Only Predictive Dialer

    New predictive dialing technology, together with faster computers and bigger broadband bandwidth, enables software only predictive dialers to work as good as or even better than hardware based dialers. Software based solution avoids expensive telephony board and associated hardware maintenance cost. It is easy to install and configure. For example, it is very easy to setup remote agent (at home agent).

    SOFTWARE ONLY PREDICTIVE DIALER

    • Vocalcom's Predictive Dialer increase contact ratios and give agents more time with live customers - Whether youre setting appointments, making sales calls, or collecting past due payments, Vocalcom's dialing software delivers productivity gains of up to 300%. Our dialer features the only no-pause dialing system in the industry, which results in significantly less hangups from your customers. Vocalcom Predictive dialer solution includes agent scripting, auto CRM-sync, one-click dialing or text messaging, advanced list prioritization, multi-line dialing, pre-recorded voice messaging, time zone protection, local caller ID, inbound call routing, call recording and more. Vocalcom Agent Console provides agents with the tools and information they need to excel by offering an intuitive interface that links customer context and pushes dynamic guidance to agents. Using this technology, call centers can improve agent productivity, while driving up agents performance. More than a dialer. More than an app. An integrated platform to contact, connect and close more deals. No contracts or infrastructure costs. Pay as you go & scale easily. Reach us on www.vocalcom.com

    • Unique Call center Suite Predictive/ Progressive/Auto Dialer and Web CRM Solution. For more details contact: avil@uniqueperform.com

    • Ameyo Predictive Dialer Ameyo Proactive Outbound is equipped with capabilities that power multi-channel campaigns and proactive outbound communications across multiple channels (voice, SMS, social, and web). Ameyo dialer is the heart of proactive outbound communications, that offers outbound capabilities that ensures communications compliance with legal regulations and harbours loyal and long-term relationship with customers.


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