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  • 01/28/16--06:57: Hosted PABX
  • Hosted PABX is a service where the call platform and PBX features are hosted at the service provider location. The business end users connect via IP to the provider for voice service.

    .e4 Technologies - .e4 provides powerful, integrated IP Communications enterprise class services that provide the SMB customer to configure the exact voice, video, messaging and collaboration services they need in just minutes- all delivered on-demand.

    CALL 877-434-VoIP

    • 1 MONTH FREE TRIAL
    • VoIP and PSTN Service
    • PBX and ACD
    • Web, Audio & Video Conferencing
    • Skills Based Routing
    • Private/Encrypted and Public IM
    • Voice and Data Archiving
    • Reporting and Archiving
    • PSTN Gateway
    • SIP Hardware Compatibility
    • CRM Integration
    • Web Contact Center



    MondoTalk
    We specialize in business grade Cloud PBX services delivered over our global network. We have plans designed for small to large businesses. This allows us deliver solutions that meet your requirements and budget.



    Multitel Hosted PBX
    Image

    Multitel is offering Hosted PBX services with termination to US/Canada at $0.0095/minute. International calling also available.
    We also provide DIDs from over 90 countries (currently 99 countries available).

    Pay only for what you use, no commitments, no minimum usage, no contracts.


    Our Hosted PBX provides key features such as :
    • Hosted on geographically diverse colocations (locations in North America, South America, Europe, Africa, Asia, Australia) - so you're always just 40-50ms away from our closest PoP - therefore you'll hav great audio quality
    • Bring or port your own numbers
    • Purchase numbers from over 90 countries
    • Auto-attendant (IVRs)
    • Call Queues
    • Find me/Follow me
    • Call Pickup / Parking/Retrieval / Recording / Transfer / Waiting
    • Caller ID
    • Caller ID Black Lists
    • Conference Rooms
    • Dial By Name / Directory
    • DISA
    • FAX to Email/Web to FAX
    • Web based conferencing and collaboration (share your screen, share documents, share a whiteboard , video and audio conferencing)
    • E911
    • Customer portal available for your users/extensions (they can modify their settings by themselves, listen to voicemail, etc)

    Try it for free - pay only for your minutes or DIDs - 20 extensions / 20 voicemails / 20 IVRs available for FREE.




    onsip-logo.gif


    Not like any other hosted IP pbx service provider.

    What's different?

    • We charge for usage, NOT users. You'll end up paying less, A LOT less. ...

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  • 01/28/16--06:59: Cloud PBX
  • A cloud PBX system is a based on cloud computing technology, where data is stored and transferred over the Internet, rather than on a computer or piece of hardware that an end-user owns.

    Cloud technology that has been around for many years, but has only more recently become popular for consumer use with the introduction of programs like MobileMe and the iCloud, both consumer-based cloud computing technologies.

    History of the Cloud

    Cloud technology has many applications for businesses and consumers. In the mid-1990’s, companies that had previously used “point-to-point” data circuits to move and store data began to use a cloud technology instead as they found that this was a cheaper way to do the same tasks, and made more efficient use of bandwidth.

    The term “cloud” likely refers to the drawings of clouds used by its program developers to represent the abstraction of the Internet. The symbol was used to mark the division between responsibilities of the service provider company and the responsibilities of the customer.

    Cloud technology means that you can access the data and services of your cloud from any device connected to the Internet. So, with a cloud PBX provider, you can use all of the standard PBX features without the need of an actual PBX in your home or office.

    What is PBX? What is Cloud PBX?

    PBX, or public branch exchange, is the name used to refer to the technology that any given telephone provider uses to route calls. Originally, a PBX was a large unit of hardware that had to be stored on site and operated by hand. These machines could be very costly for a company, as they were large, needed special storage facilities, needed regular repairs, and had to be operated manually.

    Companies with multiple phones and many employees can’t function properly without some kind of PBX technology in the office. In more recent years, a PBX could be made to operate automatically, without an operator, but even these devices were expensive and complicated (the cheapest are around $400). And if a business needed to move to a new location, or add or remove a phone line, the process could be very costly and time consuming.

    Initial cost and upkeep of traditional PBX vs cloud PBX

    • Traditional PBX: About $5,000 including cost of installation and new equipment fees. $10.00/hour for an operator. If managed without an operator, can still run to around $300 or $400 for upkeep and Internet connection.
    • RingCentral Virtual PBX: $19.99/month plus $0.049/additional minute
    • Cebod Telecom: $19.99/month All Inclusive and Unlimited Call
    • Vocalocity Virtual Extension:$14.99/month plus $0.03/additional minute
    • RingOffice Cloud Phone System: Plans from $10/month
    • Switchvox Cloud by Digium: $29/month, unlimited minutes and all UC features included
    • MultiTEL Cloud Hosted PBX— free for up to 5 users, $0.0095 for calls to US/Canada
    • VoIPstudio : A Simple and Powerful Cloud Based Business PBX System. Plans start from $ 4.99/Month

    Cloud PBX gives you access to PBX capabilities without the need for complicated and expensive equipment. Cloud PBX is a kind of hosted PBX or virtual PBX, meaning that all of the routing services are performed by your VoIP provider, rather than by an employee managing a PBX system in your office.

    How does it work?

    All cloud technologies are dependent on the Internet. A cloud PBX works by connecting to your IP, or Internet phone, for its internet connection. So, you must have a VoIP or other IP system in place in your office in order to use a cloud PBX. ...

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  • 01/28/16--07:00: Hosted VoIP
  • Hosted VoIP is another term for Hosted PBX. "Hosted" means to say that the hardware and PBX is hosted at an off-site location from where the VoIP telephone service is being used. An office can have VoIP telephone service that powers their phones in the office, but their PBX could be hosted at their VoIP providers data center, thus the term: hosted VoIP.

    Benefits of Hosted VoIP


    There are many benefits to using Hosted VoIP rather than a traditional phone system, or an on-premise VoIP system. The main benefit is cost- a Hosted VoIP system costs much less to set-up than an on-premise PBX. In many cases, there are no set-up fees for a hosted VoIP system. Hosted VoIP phone systems fall under operational expenditure rather than capital expenditure, which also make hosted VoIP systems attractive to businesses.

    Another benefit to a hosted VoIP system over an on-premise PBX is that hosted VoIP providers will take care of all the set-up and installation, meaning you do not need to be a telecom or VoIP expert in order to get hosted VoIP.

    Hosted VoIP Service Providers


    Please list hosted VoIP service providers below in alphabetical order.



    1Pipe Telecom | OnePipe is a licensed carrier providing Hosted PBX and SIP Trunking in over 50 countries. We have regional network facilities spread across the globe.
    • Actual US CLEC
    • Branded customer portals
    • Multiple geographic locations on one Hosted PBX
    • Coverage in over 50 countries
    • Unlimited inbound on each channel
    • Great for inbound call centers
    • No fee's per extension


    Zaplee
    Zaplee allows businesses to create instant and powerful call centers and office phone systems in less time than it takes to have someone from Google answer their main phone number. Zaplee runs on Skype and Google Voice and offers a hosted tried-and-tested call center solution so any company can be up and running in minutes, calls are quickly and easily routed to your people even if distributed, virtual, or working at home. Zaplee provides a very intuitive and easy to use web interface - a big business call center at a small business price.


    C3 Communications is a hosted pbx provider with plans starting at $9.95 a month including unlimited local and long distance calling within the US. 99.999% up time combined with full unified communications features like mobility applications, auto attendant, web/desktop call management, etc. Pre-configured Polycom and Aastra phones are shipped to your business ready to be plugged in for use. 24x7 support is located in the US and included in monthly cost.

    iPBeX Hosted Telephony is your Managed Hosted Telephony and Business SMS solution. We'll setup your Hosted VoIP PBX and ship out configured VoIP phones for a plug and play installation. Based in Brooklyn, NY servicing the NYC Tri-State area with Cloud Services extending coast to coast; targeting small to medium sized businesses.

    Cloud Telephony Features ::

    :: Custom Call Routing - We can send calls to Extensions, Hunt / Ring groups, IVR / Auto Attendants, Call Queues and / or externally via Call Confirm with unconfirmed calls routing to your extension's voicemail.

    :: Cloud Fax - Send a fax from anywhere, with a cover page right from our Cloud Portal. Inbound faxes are sent to email or your Fax Inbox in Adobe PDF format.

    :: Call Blocker - Easily block or redirect inbound calls. Play a "number disconnected" msg, send to voicemail or simply hang up.

    :: Skype Integrated - Route calls to Skype with our Skype extensions, (handy for traveling abroad). Place outbound calls from Skype showing your Business's Caller ID. ...

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  • 01/28/16--07:01: Free Virtual PBX
  • Please list only FREE VIRTUAL PBX service providers and platforms here

    • PBXww - The Free Virtual PBX Service


    Multitel Hosted PBX
    Offering Hosted PBX services with termination to US/Canada at $0.0095/minute. International calling also available. We also provide DIDs from over 100 countries. Hosted on geographically diverse colocations (locations in North America, South America, Europe, Africa, Asia, Australia) - so you're always just 40-50ms away from our closest PoP - therefore you'll have great audio quality

    Try it now for free - pay only for your minutes or DIDs - 20 extensions / 20 voicemails / 20 IVRs available for FREE FOREVER :)


    Also check out virtual PBX reviews and more at VirtualPhoneSystemReviews.com.

    See also


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  • 01/28/16--07:03: Hosted PBX
  • What is Hosted PBX?

    Unlike a traditional PBX, or Private Branch Exchange, which requires a large investment and ongoing maintenance and training, a hosted PBX is a cloud-based PBX system accessible via an IP network. Rather than being responsible for hardware, software, training, maintenance, and more, a hosted PBX provider takes care of it all. In addition to being completely managed off-site, resulting in no IT or installation costs, a hosted PBX system also provides businesses with the ability to manage their phone systems via a user-friendly control panel. For these reasons and more, hosted PBX systems are becoming increasingly popular solutions for today’s growing small to medium-sized business owners.

    Features and Benefits of Hosted PBX

    If you own a business with fewer than 300 lines, hosted PBX can provide you with a multitude of features and benefits. For starters, a hosted PBX system is much less expensive than a traditional on-site system. With hosted PBX, there is no need to buy expensive hardware and software, pay for installation, and manage the system. You simply pay a monthly fee and enjoy all of the benefits of the service.

    While less costly than standard on-site PBX systems, hosted PBX solutions are teeming with valuable features, such as on-hold music, call waiting, call routing, transfers, and more. Moreover, as the popularity of hosted PBX continues to grow, additional features like auto attendants, extension dialing, and ACD queues are being introduced.

    A hosted PBX can also be deployed immediately. In fact, most business owners are able to have their hosted PBX setup and running in under a day. Best of all, newer and more flexible hosted PBX applications are being deployed as well. Adding these applications and features can typically be done with a simple download or click of the mouse.

    The ability to add new features as they roll out is just one example of the scalability of hosted PBX. Additional lines, phones, and even an entire new department can effortlessly be added, which would be much more complex with a traditional on-site PBX.

    When you opt for a hosted PBX and outsource all the techie stuff, you will find your stress levels lowering as well. With a hosted PBX, a mountain of responsibility will be taken off your shoulders, allowing you to focus your attention on more important matters, like improving your bottom line.

    Hosted PBX Tips and Considerations

    Hosted PBX systems are incredibly easy to setup and utilize, but there are a few things you need to do when opting for one of these modern business phone solutions, such as:

    • Make Phone Number Arrangements – A temporary phone number is necessary for the porting process, but if you already have an existing number to port over, you must remain with your current provider until the number is ported to your new PBX provider. If you are getting a new number, it’s important to update others and let them know of the change through an email blast or similar means. While brief, all calls can be conveniently routed to cell phones during the transition period. Just remember, if you cancel your service with your previous carrier prior to porting your number, the number will no longer be yours to keep.
    • Arrange Your Dial Plan – When switching over to a hosted PBX, organizing the routing of your calls is one of the first things that must be done. In order to do so, you’ll need to define various rules for your calls, including:
      • The buttons used to activate voicemail and other features
      • The hours of operation for your desk phones
      • Setting up your directory
      • The handling of faxes
      • Sequential and simultaneous ringing
      • How off-hour calls are handled
      • Configure your emergency 911 settings

    Review Your Bill

    As you can see, setting up a hosted PBX is remarkably easy. However, after doing so, you should review the bills for the first and second month to ensure you’re receiving and utilizing all of the services you’re paying for. Depending on which company you choose as your hosted PBX provider, the first month’s bill may or may not reflect activation fees, setup fees, and number porting fees. The second month’s bill should be a typical bill without added charges for the setup process. By this point, you'll be well on your way to enjoying one of the most streamlined and hassle-free business phone systems available for small and medium-sized business owners. ...

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    Here is a list of producers of ready made, black box PBXs that are based on Asterisk (in no particular order):

    EBSolution - Custom IT Solutions

    • Web Site: http://www.ebsolution.ca
    • Email: mailto:info@ebsolution.ca
    • Location: Toronto, Canada
    • Phone Number: +1.905.695.5485
    • Type of Support: Telecommunications, VoIP, Cisco Networking, Asterisk, Asterisk@Home / Trixbox, Elastix and more
    • Hourly and Contract Support, Consulting, Hosting, Office PBX, etc.
    • Residential and commercial phone and internet services.

    switchvoxbest2-lowres.jpg




    Wayatone Media Inc. - Communication

    • Web Site: http://www.wayatone.com
    • Email: mailto:info@wayatone.com
    • Location: Toronto, Canada
    • Phone Number: +1-647-247-8004
    • Type of Support: Telecommunications, VoIP, Networking, Asterisk, Asterisk@Home / Trixbox, Elastix and more
    • Hourly and Contract Support, Consulting, Hosting, Office PBX, etc.
    • Residential and commercial phone and internet services.


    Svanto.net - Tailored Internet telephony solutions

    VoIP provider for residential, wholesales and business. Providing international DID's via high quality SIP Trunks, IP PBX (WSP) and hosted PBX (OpenPBX)

    AAB Asterisk Consultant Lithonia GA

    • IP PBX/ Installation / maintenance / configuration of linux systems / servers VOIP Gatekeepers / Phones / devices.
    • Support for digium / openvox / sangoma / rhino E1 / PRI / FXO Digital / analog Telephony Cards /grandstream
    • Asterisk IPPBX

    4PSA VoipNow

    4PSA VoipNow is a fully featured, carrier-grade, multi-tenant edition for service providers and businesses, that can be installed on their chosen infrastructure or delivered as a UCaaS. VoipNow provides a fast, competitively priced go-to-market solution, from deployment and provisioning all the way to selling and billing.


    Alpha Computer Group - IT and Telecommunication Engineers

    • Web Site: http://www.AlphaComputerGroup.com
    • Location: Long Island, New York
    • On-Service Areas: New York, New Jersey, Connecticut, Los Angeles, San Diego, Arizona
    • Phone Number: +1-877-608-8647
    • Type of Support: Telephone Systems, VoIP, Computer Repair, Virtualization, Networking, Security Cameras, Alarm Systems, Access Control, Asterisk, Freepbx, Elastix and anything to do with Technology
    • Hourly Rates and Maintenance Contracts available
    • IT and Unified Communication Solutions for the home and office

    ansit-com GmbH


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  • 01/28/16--22:21: Small Business VoIP
  • Small business VoIP service can provide a host of benefits for small businesses that are interested in saving on costs and upgrading their business telephone system. Small business VoIP benefits include:

    • Phone service that is significantly less expensive than traditional telephone service
    • A small business VoIP telephone system is geared towards small businesses
    • Plans are scalable for small businesses that have the potential to grow
    • Small business VoIP providers usually offer no contract plans
    • Small business VoIP phone systems offer advanced features that can make a small business seem like a Fortune 500 company

    How does small business VoIP work?

    Small business VoIP typically works with a hosted PBX model. This is to say that the PBX is hosted at the facilities of the small business VoIP provider. By hosting the PBX at the provider's location, the small business does not need to spend money, resources, and man-hours on expensive PBX hardware, software, and maintenance.

    Small Business VoIP Providers

    This is a list of VOIP Service Providers who offer full service products primarily small businesses. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP. See also:


    Service providers operating in more then one country are listed under each country. "Operating in a country" means a provider that has billing and support staff located in the country, and offers service subject to the regulations and consumer protection laws of that country.

    Please describe services in neutral language and normal fonts. Don't bother listing prices--unless you really plan to return and edit them as things change. If you want to add your company, please read the Posting Guidelines for Promoting Products and Services. When you add your entry to this page, please make sure your entry is in alphabetical order in relationship to other vendors listed in the same section. Failure to follow these guidelines will result in deletion!


    Please include relevant information like SIP or IAX handoff, how outgoing CLID is set, whether a given account may originate multiple calls at once, etc. ...

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    This is a list of VOIP Service Providers who offer full service products primarily aimed at the small to medium sized business telephone market. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP (as an alternative to Centrex service). See also:


    Service providers operating in more then one country are listed under each country. "Operating in a country" means a provider that has billing and support staff located in the country, and offers service subject to the regulations and consumer protection laws of that country.

    Please describe services in neutral language and normal fonts. Don't bother listing prices--unless you really plan to return and edit them as things change. If you want to add your company, please read the Posting Guidelines for Promoting Products and Services. When you add your entry to this page, please make sure your entry is in alphabetical order in relationship to other vendors listed in the same section. Failure to follow these guidelines will result in deletion!


    Please include relevant information like SIP or IAX handoff, how outgoing CLID is set, whether a given account may originate multiple calls at once, etc.

    Users: Please feel free to REMOVE any listing that does not meet the stated goals of this page. ...

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    This is a list of VOIP Service Providers who offer full service products primarily aimed at the small to medium sized business telephone market. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP (as an alternative to Centrex service). See also:



    Service providers operating in more then one country are listed under each country. "Operating in a country" means a provider that has billing and support staff located in the country, and offers service subject to the regulations and consumer protection laws of that country.

    Marketing is NOT ALLOWED on this page. Please describe services in neutral language and normal fonts. Don't bother listing prices--unless you really plan to return and edit them as things change. If you want to add your company, please read the Posting Guidelines for Promoting Products and Services. When you add your entry to this page, please make sure your entry is in alphabetical order in relationship to other vendors listed in the same section. Failure to follow these guidelines will result in deletion!


    Please include relevant information like SIP or IAX handoff, how outgoing CLID is set, whether a given account may originate multiple calls at once, etc.

    If you like this page, please link to it, so Google and other search engines will consider it more important.

    Users: Please feel free to REMOVE any listing that does not meet the stated goals of this page. ...

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  • 01/29/16--03:05: VOIP Billing
  • Hosted Billing Services (in Alphabetical Order)



    • 4PSA VoipNow fully featured, carrier-grade, multi-tenant edition for service providers and businesses, that can be installed on their chosen infrastructure or delivered as a UCaaS. VoipNow provides a fast, competitively priced go-to-market solution, from deployment and provisioning all the way to selling and billing.
    • Avatar Dialler Make your billing procedure easy with easy voip billing! avatar is offering you free voip billing software where you can also check your balance at any time.
    • Adore VoIP Billing Adore VoIP Billing Software comes with the enhanced functionality along with the architecture with class. It is fully compatible and gets integrated with all other VoIP related products. It is designed with all the present and future demands of booming telecom industry kept in the mind. The telecom industry is changing and developing with rapid speed and the VoIP products such as VoIP Billing comes as an excellent product in this time.
    • A2BILLING - VoIP Billing Solution / AAA / Class 5 Softswitch.
    • Aradial AAA for Billing Solutions
    • benotos offers free callshop billing system 4-level billing system: reseller-subreseller-callshop-customer, 2 different routes, nice easy to use interface, intelligent ratemanager, online payment, detailled reports, receipt printing with own logo, white labelled, use your own brand and domain name and much more features. About 9000 callshops around the world are using our excellent callshop billing solution already. Free signup - best rates on market - low payment amounts
    • BillCall - Telecom Resource Management for wholesale Voip Carriers Panamax’s Telecom Billing Solution BillCall provides solutions for End-User billing, Carrier Access Billing (CABS), CDR Mediation, Rating & Routing.
    • CloudAstrix SPE CloudAstrix SPE is such a VoIP Switch. Build on the world renowned WHMCS Billing Suite, the Soft-switch module brings all necessary functions to perform and provide a top class VoIP service.As a Carrier Neutral soft-switch, CloudAstrix has already proven to be a firm favourite among ISPs all over the world.
      • Note:CloudAstrix SPE Module works with FreeSwitch.
    • Cybercallshop ultimate callshop server Incredible advanced online callshop server 100% standalone able to handle many shop, simply the best software to get customer loyalty because it's many more than simple online booth billing.
    • CRM Sipit Enterprise CRM system with fully integrated pdf invoice billing, customer balance, export, import of priceplans. This is a fullblood CRM system with invoice capabilities. Compatible with Kamailio.
    • Cyneric Fully Integrated Billing Solution Platform. Compatible with: Cisco, Radius, Mera, SIP, SER, Asterisk, Quintum, SNOM, Audiocode.
    • DORETEL Communications, Inc. ...

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  • 01/29/16--03:11: Call Center Software
  • Call center software is the software system that allows a company or organization to run a call center. This page lets you compare call center software providers.

    There are hundreds of different providers of call center software across the globe, and every call center software system has its pros and cons. When selecting the right call center software for your business, contact center, or call center, it's important to decide which features you want your phone system to have.

    Types of Call Center Software


    ACD helps productivity by assigning inbound agents to incoming calls. The automatic call distributor uses a set of instructions to determine who gets the call in the system. The algorithm can route calls based on agent skill or whoever has an idle phone. ACD can use caller ID or automatic number identification, but usually interactive voice response is enough to help the system determine the reason for the call.

    An automatic call distributor can also take advantage of computer telephony integration. Agents can receive relevant data on their computers along with the incoming call.

    Computer telephony integration is a broad category of software that connects telephone and computer systems. Computer telephony integration software can have both desktop and server functions. Various applications make up a system that can control phones, display call information, and route and report calls.

    Interactive voice response allows callers to route themselves to the appropriate department or use the company’s database for assistance. More sophisticated interactive voice response systems can access accounts and perform certain tasks, such as activating a credit card through a bank’s phone system. IVR involves using dial tone multi-frequency or voice commands. In the VoIP industry, a PBXauto attendant is near interchangeable with IVR. However, auto attendants are not capable of speech recognition.

    A predictive dialer calls a list of phone numbers at once. Outbound agents are then connected to the numbers that answer. A predictive dialer uses calculations to minimize the idle time of agents and the potential of losing answered calls when no agents are available.

    Contact Center Software

    For contact centers, software includes applications for chat, email, and web interaction in addition to telephony functions.

    Call Center Software Providers

    This is a list of call center software providers and developers. Please keep this list in alphabetical order.
    • Avatar Dialler Avatar Dialler is your ultimate choice for call center software. You can get complete solution of contact center dialer
    • Ameyo Contact Center Software is an all-in-one software based communication solution that manages end-to-end customer journeys and consistently delivers exceptional customer experiences. It is a powerful and highly flexible IP-based

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  • 01/29/16--03:14: Automatic Call Distributor
  • Automatic Call Distributors

    Automatic Call Distribution or ACD, is a tool commonly used in the telephony industry. ACD systems are commonly found in any office that handles a large volume of inbound calls. The primary purpose of an Automatic Call Distributor is to disperse incoming calls to contact center agents or employees with specific skills.

    The ACD system utilizes a rule based routing strategy, based on a set of instructions that dictates how inbound calls are handled and directed. These rules are often simply based on guiding a caller to any agent as fast as possible, but commonly multiple variables are added, all with the end goal of finding out why the customer is calling. Matching and routing literally thousands of calls to the correct agent is a difficult task, and is often done in concert with Interactive Voice Response and Computer Telephony systems. ACD servers can cost anywhere between a few thousand dollars to close to millions of dollars for a very large call center handling thousands of calls per day.

    Automatic Call Distributor Vendors

    • Avatar Dialler Avatar dialer, avatar auto dialer, call center software, call center dialer, contact center software, contact center dialer
    • http://www.evoxtel.com Automatic call Distributor,Intelligent IVR routing,Call back/SMS service
    • Vocalcom Automatic Call Distributor (ACD) provides a great interface for a swift and effortless experience. Customers can be routed based on Visual IVR selections, customer data, value or history, agent skills or availablility, and much more. By adopting a data-driven routing, you can increase first contact resolution by 70%, and reduce average handle time from 53 seconds – providing more satisfaction, better engagement and a faster resolution for customers. In addition, Vocalcom Vitual Hold can remove hold time by giving to customers the option to receive an agent callback when their position arrives to the front of the queue, eliminating hold time, reducing abandonment, smoothing out call spikes, and giving customers back what they value most – their time. Furthermore, Vocalcom Agent Console provides agents with the tools and information they need to excel by offering an intuitive interface that links customer context from different channels and pushes dynamic guidance to agents. Using this technology, call centers can improve agent productivity, while driving up customer satisfaction and loyalty. Reach us on Vocalcom.com

    • 3CLogic Cloud-Based Contact Center Software 3CLogic is a leading provider of cloud contact center solutions based on an innovative approach, designed to deliver modern-day contact center features to meet the challenges of a modern world. With 3CLogic's ACD functionality, you can set, manage, and adjust call priorities to automatically ensure the most urgent inquiries are always answered first.
    • ICTBroadcast Automatic Call Distributor: Is a Unified automatic call distribution software solution from ICT Innovations . Feature- unifed Auto Dialing, Custom IVR Designer ,Survey Campaign , SMS blasting & marketing , Fax blasting , Voice blasting ,AMD supported, Email marketing, Basic Call Center Funcationality and appointment reminder software solution.

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  • 01/29/16--04:13: Sip Trunking Providers
  • This page is a list of SIP trunking providers around the world. Please keep this list in alphabetical order. SIP providers looking to add their services can do so in the list below.

    Country specific pages:


    What Is SIP Trunking?

    Traditional phone calls go over phone lines, but with the rise of the internet, Voice Over IP communication systems give you much more functionality to receive a high volume of calls. This is called SIP (session initiated protocol) trunking. These services are offered by the majority of VoIP providers and can be tailor made to suit the needs of a small business all the way up to a large corporation with a gigantic workforce and everything in between.

    One of the main advantages of going with SIP trunking is that it will integrate everything from data, the internet, your video, and your voice services all into a single line. The term "trunking" is a bit dated and goes back to a time when traditional telephone services were used and it described how a wide variety of telephone users could share a much smaller pool of communication paths, thus making it a much more efficient option for businesses than getting a separate phone line for each worker. That was in the past, though, as today's SIP trunking capabilities will even allow all calls to be considered local calls and won't even require the business to have a single phone line at all.

    The Benefits of Using SIP Trunking Services

    Choosing to use a good SIP trunking service will significantly level the playing field for smaller business to compete with large corporations and appear much more professional and bigger than they actually are. For larger business, one of the main advantages is being able to much more easily maintain that local presence. Regardless of the size of the business itself, SIP trunking's biggest benefit overall is simply the reduction in cost to the company's overall expenses. This is particularly true for SIP VoIP services that are specifically crafted for a business in particular.
    • It offers very low cost calling.
    • It's much easier to scale than other options, making it very future proof.
    • SIP trunking makes moving a breeze, as you can easily take your phone number with you while moving offices or even while traveling.
    • Network outages are much less impactful, as incoming calls can easily be routed to other locations.
    • It's ideal for any sized business with at least 25 physical phones.
    • It's a fantastic choice for any business that has an international location.
    • It offers the same sort of emergency usages and will even offer enhanced 911 dialing options.

    How SIP Trunking Can Take Your Business To The Next Level

    It used to be that you had to have a PRI (Primary Rate Interface) in order to have video, voice, and data all on a single line. This was a physical device that had to be purchased separately but along with your chosen phone provider's calling plans. This is no longer the case with SIP, as it allows your provider to set up a proxy server (commonly referred to as a SIP proxy), which will provide the outgoing, incoming, and PBX calls for you. Everything is located off site and handled by a professional IT team or contractor through your provider, meaning it saves you a ton of time and money on the technical support side of the equation.

    Being temporarily shut down means simply having the SIP reroute calls to a different office and also allows you to much more easily outsource to international locations, such as with customer service centers.

    All of these benefits are much better than what traditional PSTN (public switched telephone network) have been able to provide through their services and will give your business just what it needs to take it to the next level. ...

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    This page is a list of SIP trunking providers in the Netherlands. Please keep this list in alphabetical order. SIP providers looking to add their services can do so in the list below.

    • 1Pipe Telecom | OnePipe is a licensed carrier providing Hosted PBX and SIP Trunking in over 60 countries. We have regional network facilities on five continents connected across our private network.
    • ALTOTELECOM - AltoTelecom is VoIP company that provides SIP Trunking services for Call Centers, hotels, small and large business using a PBX or an Asterisk based predictive dialer such as Vicidial or Goautodial for telemarketing sales, rates under 1 cent per minute to USA, Canada and UK www.altotelecom.com
    • AVOXI AVOXI Virtual Call Center Solutions - VoIP Service Provider, provide virtual call center products like SIP trunking and VoIP gateway solutions, with international toll-free numbers. Contact Number 1-800-462-8694.
    • CallForwarding - Be present anywhere in the world with toll free forwarding services from CallForwarding.com. Contact Number: 800-231-9802
    • Dynamic Telecom - Dynamic Telecom offers affordable online phone solutions through VoIP telephone systems in the cloud.
    • LocalTelecom.nl - Sip solutions for everyone. Dutch, English, German and Spanish support. Virtual Phone Numbers.
    • MKB Voice - Specialist in Voice-over-IP for SMB.
    • Redworks Best Telecom operator offers high availability, unlimited SIP trunking and hosted VoIP business telephony
    • Tritel BV - Affordable, Reliable and Accessible
    • Svanto.net - Tailored Internet telephony solutions VoIP provider for residential, wholesales and business. Providing international DID's via high quality SIP Trunks. Easy to connect your Asterisk, freepbx, Elastix, Trixbox, Alcatel-Lucent Pbx, CUCM, Avaya and many more.
    • VoipDigit - High quality business telephony, low prices. Online or local PBX, SIP trunking and virtual telephone numbers. Specialist VoIP knowledge.
    • Voiped Telecom - Tailormade complete SIP trunking solutions with competitive price to all destinations with tier1 direct interconnects for the best quality you could wish.
    • Voizz Nederland - Hosted PBX and SIP trunks for Dutch companies.
    • Voys Telecom - We change business telephony. High quality VoIP Trunks and Hosted VoIP accounts with the best service.
    • Verbonden Sip solutions for Dutch companies.
    • INTO Makes it work. VoiP and Cloud provider. ...

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  • 01/29/16--11:18: VoIP Wholesale
  • Wholesale VoIP Market:


    There is no doubt today that VoIP is taking over the telecom market, and every month increases penetration into services and industries. Competitive carriers are looking at the numerous ways to make money from this exploding technology, but there's a lingering question as to whether it is profitable to deliver VoIP in a wholesale model? Their customers, typically Service Providers, are looking for their ‘competitive advantage' into this ‘lowest price' race, leveraging within three key alternatives for packet telephony : “build” , “buy” or “rent”. Business aspect, there’s no need to invest tens of millions of dollars in wholesale VoIP to join in. Many Telecom Companies have done the work for you. They offer a complete, turnkey VoIP business service and equipment. Now you can start wholesale VoIP business with virtually no investment and yet reap great dividends.

    Wholesale VoIP Resellers:


    In today’s world, Service providers seeking to deliver VoIP to as wide a customer base as possible may find that becoming a wholesale VoIP reseller is the way to go. Wholesale VoIP may be sold to both other service providers and to enterprises or residential customers.

    Reselling IP telephony as a wholesale VoIP company is becoming an increasingly popular business model. For many companies, becoming a wholesale VoIP provider hits the sweet spot between profit and market control. Any firm with a well-established customer base is a good candidate for reselling wholesale VoIP.
    Becoming a wholesale VoIP reseller is not a decision that should be taken lightly. It does, however, offer the potential of being very lucrative if done right.

    Wholesale Consumer Demand:


    An important characteristic of the industry is the complex segmentation of consumer demand and rapid change in the characteristics that are being demanded, both at the end customer and in the intermediate ones (wholesale customers).
    Demand coming from ‘packed customers'? will be significantly different of the conventional telecommunications one, were telephony was the unique service to provide and differentiation was based on tariff-distance paradigm, being today's service offerings closer to data applications rather than telephony. Voice communication (and not old POT telephony) becomes the common feature into several communications applications and devices, but not the unique one.
    Messaging, conference, collaboration, web contact centres, etc … requires a common communication format between parties, which is voice, implemented through VoIP technologies. Heterogeneous and rapidly changing customer demands and products are important dynamic influences on the evolving structure of the telecom industry, resulting into a new value-chain.
    Telecommunication markets evolution will be driven by ‘packed customers' demand rather than networks, technology or finance, changing many decades rules into this industry.

    Finance in Telecommunication Industry:

    Finance institutions had been influencing Telecomm Industry since the beginning, due the business itself was characterized by huge investments, big market shares and bigger capitalization, influencing in many cases top management, who addressed their strategy towards ‘stock' opportunities rather long term and solid business models. WorldCom crash has been an example of this ‘financial market' pressure and wrong business management.
    Today, the networks has been deployed. New scenario in Telecoms enable new players to deploy services over broadband without proprietary network and this new generation business will not be anymore capital intensive, let's say these will be innovation intensive.

    U.S. VoIP Market:

    The US market for VoIP advanced dramatically in 2006-2007, adding 3.8 million VoIP households in 2006, reports In-Stat: As a result, wholesale VoIP revenues grows quickly, as MSOs, Skype, and a myriad of new entrants most lacking network facilities enter the market and drive demand for telephony features and applications, the high-tech market research firm says.
    As retail VoIP expands, wholesale VoIP will accelerate quickly, says Bryan Van Dussen, In-Stat analyst. The largest segment remains international VoIP, but we expect the market for local services to surge from 12% of all revenues to 27% by 2010.
    Recent research by In-Stat found the following:

    • Consumer VoIP adoption will drive wholesale VoIP revenues to $3.8 billion by 2010 from $1.1 billion in 2006.
    • In-Stat finds small businesses are driving the growth of hosted services in the U.S. Hosted VoIP seats in the U.S. ...

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  • 01/30/16--02:52: MapleLeaf Technologies

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