How to buy Wholesale DIDs and Toll Free Numbers

April 27, 2016, 5:45 pm

≪ Previous: Hypercube TDM interconnection

Access numbers for teleconferencing services
Call center inbound local numbers
Calling card service providers
Application Telephony for Local access services

Wholesale Origination services from code/number owners such as CLECs can provide DIDs over SIP.
RespOrgs are the providers of Toll Free Numbers, but are not the Carrier for the call traffic, you will need a CIC or IXC service provider as well.

Obtaining Numbers from a reseller is abundant online, but rarely will you buy wholesale at rates below $.10 US if you do not negotiate with CLECs directly.

West Telecom Services formerly known as HyperCube is a CLEC and a RespOrg with CIC services.

The West Telephone Number Manager (TNM) is a system for controlling how and when calls flow to your SIP-based telephony equipment. This equipment can belong to either the service Customer, or the equipment of your End-Customers. The Telephone Number Manager is accessed via a web browser, using the HyperText Transport Protocol (HTTP).

The Telephone Number Manager system is used with either the Toll Free Termination (TFT) or the Direct Inward Dial (DID) services and provides the customer or their End-Customers with direct control over how their calls are handled and routed.

These services direct calls from all sources to a switching facility. Based on the input conditions for each call that have been established, the call will be directed to the destination(s) that were previously specified for that situation. Criteria about each incoming call that can be tested includes:

Calling Party Number (CGPN) / Automatic Number Identification (ANI)
Calling Network Local Access and Transport Area (LATA)*
Calling Party State or Province (STATE)*
Calling Network Operating Company Number (OCN)*
Calling Number Originating Line Information (OLI) (sometimes called Originating Line Indicator)
Current Time of day (TOD)
Current Day of week (DOW)
Current Day of year (DOY) (Holiday checks)

This capability is only available for calls originating from Country Code 1 locations.

To determine the State, LATA and OCN of the caller, the Jurisdiction Information Parameter (JIP) is examined to locate the geographic location of the Calling Party Number, based on the Local Exchange Routing Guide (LERG) database. If JIP is not available, the Local Routing Number (RN/LRN) of the Calling Party Number is used (if available) to examine the same LERG data. These automatic checks allow the general location of roaming or ported callers to be more accurately determined than what can be achieved by using the Calling Party Number (CGPN, also known Automatic Number Identification, or ANI) number by itself.

The decision-making process for how calls should be handled employs the use of one or more "rule-sets", which can be constructed in the Telephone Number Manager. These rule-sets can be different for each Called Number and can be adjusted at any time. Changes can also be entered in advance and be scheduled so that they go into effect automatically, precisely at the stated date and time.

The rule-sets that you can define in the Telephone Number Manager can vary from just passing all calls for a toll free number straight through to a destination without any conditions or alterations, to having multiple rule-sets checking for very specific conditions about the incoming call that determine which destination to send this call to. For each condition, you also can specify the same of different Final Called Numbers (also known as Dialed Number Identification Service - DNIS) to use on the call.

For more information about West Telecom Services please email dguglietta@west.com,
this system replaces the SMS800 by using API's to communicate settings. The SMS800 is still in the process as the CPR administrators but the TNM is an enhanced feature platform to extend more routing capability to TFN and DID Operator/managers. ...

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ZONE Limited

April 28, 2016, 1:44 am

≫ Next: Phone Numbers

≪ Previous: How to buy Wholesale DIDs and Toll Free Numbers

http://www.zonetel.com

Established in 2000, ZONE Limited is a licensed telecom service and solution provider in Hong Kong. ZONE specializes in VOIP/SIP/Asterisk PBX/Call Center/IVR and have a number of successful implementations in Asian regions. ZONE endeavours to provide customers with best products and professional services.

ZONE is the distributor of Elastix in Asia and also an approved Avaya Partner.

NEW

Elastix miniUCS appliance

The Elastix miniUCS is a compact all-in-one IP PBX featuring :

SIP/T1/E1/FXO/GSM connectivity
Small size
Low power consumption
Complete PBX functions : Auto-attendants, Voicemail, Ring Groups, Queue, Conference, Fax Detection, Remote Management
Office extensions on Android/iPhone and remote offices
Conversation recordings and many more..

For further details, please visit here

Services

DID numbers/Hong Kong Virtual Phone Number/Shanghai DID/Singapore DID

ZONE is a licensed telecom operator providing Hong Kong/HK DID numbers (HK virtual phone numbers) for numerous SIP platforms like Asterisk, Elastix, FreePBX, Microsoft Lync and even SIP-compliant apps on Android or iPhone. You can get HK presence without all the expensive overhead. The DID comes with optional outbound dialing, voice recording, voice mail, call forward and concurrent call support.

Many call centers and virtual offices are using our HK DID services.

In addition to HK DID, we provide Singapore and China DID for you to develop the Asia markets.

IP-PBX

We carry IP-PBX products from selected brands which we believe to represent the best mix to serve SME/SOHO segments. We provide on-site installation, integration, customization and training so that customers can make full use of the IP technology.

IP-Phones

Our IP-PBX can work with SIP-based IP phones from leading brands such as Alcatel, Digium, Elastix, Grandstream, Polycom, Snom, Xorcom, Yealink and many more,

Asterisk consultation and turnkey solutions

Asterisk is known to be the leading open-source PBX attributed to its powerful features and deployment flexibility. We have intensive exposure to Asterisk and could help you to implement various business applications such as calling card, IVR, voice recording, fax2email, auto-attendant, dialers, etc.

Add voice recording and IVR to your existing PBX

Want to impress your callers with a professional IVR ? Or think of keeping audio files for conversation between your agent and customer ? We could enhance your PBX with these features by VoIP technology. Please contact us for quote.

Cloud/Hosted PBX and IVR service

Looking for a hosted PBX service? We provide elastix/asterisk PBX hosting environment with DID SIP trunks and support of remote extensions. Pay-as-go-you. ...

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Phone Numbers

April 28, 2016, 9:53 am

≫ Next: FreeSwitch

≪ Previous: ZONE Limited

You can call the following VoIP numbers for free. From a softphone, just copy&paste the full SIP address (sip:user@domain.com).
From a hardware SIP adapter, copy & paste the full SIP address into your speed dial web page. All of these numbers worked in July 2011.

Dialing through PSTN

TheTestCall +1 253-243-3381 record/playback, dtmf tests, realtime echo, MOH, audio bridge, caller-id readback and more

Dialing through SIP URI (all destinations listed working as of Jan 1, 2013)

Free 411 sip:411@ideasip.com +1-800-FREE411 US free directory assistance

Mouselike.org (UK) Echo and audio quality tests sip:904@mouselike.org or PSTN:+441483604781 - Allows test / connection from anywhere.

Telephreak sip:telephreak@voip.telephreak.org - The Telephreak's Free Voicemail/Conference system

VoIP Users Conference sip:200901@login.zipdx.com (only active Fridays at 12pm Eastern)

UCLA sip:13108254321@ucla.edu (no G.729)

QXIP Music on Hold sip:9999@qxip.net (Curtesy of QUASARMUSIQ)

QXIP Streaming sip:9901@qxip.net (Hypemachine RSS Feeds)

QXIP Streaming sip:9902@qxip.net (Misc. Web Radio)

QXIP Streaming sip:pirateradio@qxip.net (Pirate Party C.C. Radio Stream

Simafelagid ehf. ...

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FreeSwitch

May 9, 2016, 8:51 pm

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What is it?

FreeSWITCH™ is an open source communications platform. FreeSWITCH™ is a library which ships with a small executable that loads the library, launches the core, and performs the various tasks that are defined by the modules. In its base form FreeSWITCH™ is a soft-switch or PBX telephony application, not completely unlike Asterisk but capable of handling thousands of simultaneous calls.

FreeSWITCH™ makes it possible to build a softphone, PBX system, soft-switch, or interface with other open source PBX systems such as OpenPBX.org, Bayonne, Yate or Asterisk. It can also be used to build a VoIP switching platform uniting various technologies such as SIP (using the Nokia Sofia library), H.323, SCCP, LDAP, Zeroconf, XMPP / Jingle, etc.

As a library FreeSWITCH™ can be used by developers to enable switching in their custom applications. FreeSWITCH™ can be launched not only from a C application, but also via PHP, Perl, or a variety of other languages.

FreeSWITCH™ is written in C, built from the ground up (not a fork of another code base). It is designed to take advantage of as many existing software libraries as possible. It has a modular, extensible architecture, with few and necessary functionality in core (libfreeswitch) with optional modules to do the rest.

FreeSWITCH runs on Windows, Mac OS X, Linux, *BSD, ARM, and other Unix flavors.

It is licensed under the MPL.

Features

• Runs on Win32/Mac/Unix
• IVR API
• 8kHz/16kHz/32kHz/48kHz audio
• Soft conferencing
• SIP B2UA/SRTP/TLS
• SIP BLF/SLA/PBX features
• Presence
• Google Talk
• IPv4/IPv6
• ENUM/ISN
• Async audio
• Event/logger engine
• Real time
• zRTP (libzrtp)

Supported protocols

• SIP (Sofia-SIP)
• Skinny Call Control Protocol (SCCP)
• Google Talk (dingaling)
• H.323 (OPAL) (beta)
• Skype (Skypopen) Watch 4 part video of Giovanni Maruzzelli on Skypopen.

VoIP Today News

FreeSWITCH based Solution

Order Tracking IVR Solution to allow your customers to track their shipment and order using an Interactive voice response system.

News Resources

Switch - Itel billing is designed for the user’s convenience which allows them to be at ease while making calls through Mobile VoIP switch.
freeswitch.net.ru - Latest News About FreeSWITCH - Communication Consolidation in English, Russian, Ukrainian
FreeSWITCH services for custom VoIP services and solutions in FreeSWITCH

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Asterisk fax

May 16, 2016, 12:56 pm

≫ Next: VoIP Wholesale

≪ Previous: FreeSwitch

Asterisk and fax calls

Fax over IP

Across the Internet even a G.711 codec fax transmission is unpredictable. An excellent discussion of why faxing and modems don't work well over VoIP can be found here. However, people often get perfectly good results on lightly loaded LANs. It still isn't perfect, as a burst of data on the LAN can still upset things, but some people get results they can live with.

Page Contents

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VoIP Wholesale

May 16, 2016, 1:01 pm

≫ Next: Sip Trunking Providers

≪ Previous: Asterisk fax

Wholesale VoIP Market:

There is no doubt today that VoIP is taking over the telecom market, and every month increases penetration into services and industries. Competitive carriers are looking at the numerous ways to make money from this exploding technology, but there's a lingering question as to whether it is profitable to deliver VoIP in a wholesale model? Their customers, typically Service Providers, are looking for their ‘competitive advantage' into this ‘lowest price' race, leveraging within three key alternatives for packet telephony : “build” , “buy” or “rent”. Business aspect, there’s no need to invest tens of millions of dollars in wholesale VoIP to join in. Many Telecom Companies have done the work for you. They offer a complete, turnkey VoIP business service and equipment. Now you can start wholesale VoIP business with virtually no investment and yet reap great dividends.

Wholesale VoIP Resellers:

In today’s world, Service providers seeking to deliver VoIP to as wide a customer base as possible may find that becoming a wholesale VoIP reseller is the way to go. Wholesale VoIP may be sold to both other service providers and to enterprises or residential customers.

Reselling IP telephony as a wholesale VoIP company is becoming an increasingly popular business model. For many companies, becoming a wholesale VoIP provider hits the sweet spot between profit and market control. Any firm with a well-established customer base is a good candidate for reselling wholesale VoIP.
Becoming a wholesale VoIP reseller is not a decision that should be taken lightly. It does, however, offer the potential of being very lucrative if done right.

Wholesale Consumer Demand:

An important characteristic of the industry is the complex segmentation of consumer demand and rapid change in the characteristics that are being demanded, both at the end customer and in the intermediate ones (wholesale customers).
Demand coming from ‘packed customers'? will be significantly different of the conventional telecommunications one, were telephony was the unique service to provide and differentiation was based on tariff-distance paradigm, being today's service offerings closer to data applications rather than telephony. Voice communication (and not old POT telephony) becomes the common feature into several communications applications and devices, but not the unique one.
Messaging, conference, collaboration, web contact centres, etc … requires a common communication format between parties, which is voice, implemented through VoIP technologies. Heterogeneous and rapidly changing customer demands and products are important dynamic influences on the evolving structure of the telecom industry, resulting into a new value-chain.
Telecommunication markets evolution will be driven by ‘packed customers' demand rather than networks, technology or finance, changing many decades rules into this industry.

Finance in Telecommunication Industry:

Finance institutions had been influencing Telecomm Industry since the beginning, due the business itself was characterized by huge investments, big market shares and bigger capitalization, influencing in many cases top management, who addressed their strategy towards ‘stock' opportunities rather long term and solid business models. WorldCom crash has been an example of this ‘financial market' pressure and wrong business management.
Today, the networks has been deployed. New scenario in Telecoms enable new players to deploy services over broadband without proprietary network and this new generation business will not be anymore capital intensive, let's say these will be innovation intensive.

U.S. VoIP Market:

The US market for VoIP advanced dramatically in 2006-2007, adding 3.8 million VoIP households in 2006, reports In-Stat: As a result, wholesale VoIP revenues grows quickly, as MSOs, Skype, and a myriad of new entrants most lacking network facilities enter the market and drive demand for telephony features and applications, the high-tech market research firm says.
As retail VoIP expands, wholesale VoIP will accelerate quickly, says Bryan Van Dussen, In-Stat analyst. The largest segment remains international VoIP, but we expect the market for local services to surge from 12% of all revenues to 27% by 2010.
Recent research by In-Stat found the following:

Consumer VoIP adoption will drive wholesale VoIP revenues to $3.8 billion by 2010 from $1.1 billion in 2006.
In-Stat finds small businesses are driving the growth of hosted services in the U.S. Hosted VoIP seats in the U.S. ...

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Sip Trunking Providers

May 16, 2016, 1:02 pm

≫ Next: VOIP Resellers

≪ Previous: VoIP Wholesale

This page is a list of SIP trunking providers around the world. Please keep this list in alphabetical order. SIP providers looking to add their services can do so in the list below.

Country specific pages:

What Is SIP Trunking?

Traditional phone calls go over phone lines, but with the rise of the internet, Voice Over IP communication systems give you much more functionality to receive a high volume of calls. This is called SIP (session initiated protocol) trunking. These services are offered by the majority of VoIP providers and can be tailor made to suit the needs of a small business all the way up to a large corporation with a gigantic workforce and everything in between.

One of the main advantages of going with SIP trunking is that it will integrate everything from data, the internet, your video, and your voice services all into a single line. The term "trunking" is a bit dated and goes back to a time when traditional telephone services were used and it described how a wide variety of telephone users could share a much smaller pool of communication paths, thus making it a much more efficient option for businesses than getting a separate phone line for each worker. That was in the past, though, as today's SIP trunking capabilities will even allow all calls to be considered local calls and won't even require the business to have a single phone line at all.

The Benefits of Using SIP Trunking Services

Choosing to use a good SIP trunking service will significantly level the playing field for smaller business to compete with large corporations and appear much more professional and bigger than they actually are. For larger business, one of the main advantages is being able to much more easily maintain that local presence. Regardless of the size of the business itself, SIP trunking's biggest benefit overall is simply the reduction in cost to the company's overall expenses. This is particularly true for SIP VoIP services that are specifically crafted for a business in particular.

It offers very low cost calling.
It's much easier to scale than other options, making it very future proof.
SIP trunking makes moving a breeze, as you can easily take your phone number with you while moving offices or even while traveling.
Network outages are much less impactful, as incoming calls can easily be routed to other locations.
It's ideal for any sized business with at least 25 physical phones.
It's a fantastic choice for any business that has an international location.
It offers the same sort of emergency usages and will even offer enhanced 911 dialing options.

How SIP Trunking Can Take Your Business To The Next Level

It used to be that you had to have a PRI (Primary Rate Interface) in order to have video, voice, and data all on a single line. This was a physical device that had to be purchased separately but along with your chosen phone provider's calling plans. This is no longer the case with SIP, as it allows your provider to set up a proxy server (commonly referred to as a SIP proxy), which will provide the outgoing, incoming, and PBX calls for you. Everything is located off site and handled by a professional IT team or contractor through your provider, meaning it saves you a ton of time and money on the technical support side of the equation.

Being temporarily shut down means simply having the SIP reroute calls to a different office and also allows you to much more easily outsource to international locations, such as with customer service centers.

All of these benefits are much better than what traditional PSTN (public switched telephone network) have been able to provide through their services and will give your business just what it needs to take it to the next level. ...

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VOIP Resellers

May 16, 2016, 1:15 pm

≫ Next: Sip Phone Service Providers

≪ Previous: Sip Trunking Providers

VoIP Resellers

This is a list of VoIP resellers in Alphabetical Order:

1Pipe Telecom | OnePipe is a CLEC providing SIP Trunking, Hosted PBX, IP and other services, we provide services on our own network and gateways.

Custom portal for your customers
Actual US CLEC
Set your own pricing for your customers

8774e4voip.com 8774e4voip.com - Contact Us Toll Free @ 877.434.8647

Air21group.co.uk - UK BASED/ 247 SUPPORT - Call us on 0121 314 1114

Add to your telecoms business or start your own business reselling business telecoms today with the Air 21 Group
Whitelabel reseller program
High Commissions
Wholesale VoIP origination
Termination SIP Trunking

Click to enquire now

Alcazar Networks Inc. is offering Wholesale Origination / Termination / Free Toll Free Termination - Get paid for your toll free traffic! We provide high quality, dependable access to over 3100 rate centers and instant access to over 1,200,000 DIDs including T38 and local number portability. Wholesale SIP

Providing FREE TOLL FREE CALLS
Termination available to North America (US and Canada) with a full rate deck of over 183,000 routes!
Short Duration Dialer Termination (Call Centers) now available!
Guaranteed CLI delivery!
Downloadable call detail records (CDR)
Toll Free Origination

Asterisk SIP Trunking - US — Offers SIP Trunking for Asterisk. Over 500,000 DID's available in 9,500 rate centers. You can activate and setup service in minutes. TDM Enterprise quality. Fully qualified Asterisk consultants ready to assist you. Live customer service with 24/hr ticketing system. No per channel fees, we offer unlimited channels in with your SIP trunk. FREE API for your website. Use our API to leverage the power of our customer user portal on your own website. You can build your own back office admin panel with our API and also provide your customers the ability to order DIDs in REAL TIME along with setting up SIP Trunks. Automate everything and increase customer base.Our Asterisk SIP Trunks are not only for Asterisk. We work with every IP Ready telephone system. Try us out today! No contract and low rates. DIDs are $0.50 per month, Toll Free DIDs are $0.50 per month US/Canada calling rates per minute are $0.009 for TIER1 quality calls. Nothing will route out low quality networks. International calling is available immediately upon registration. Auto refill on your credit card will ensure your account never runs out of funds.

New *** Wholesale Reseller User Portal and Admin Portal. With this new service you can customize your own Admin and User portal to sell SIP Trunk Services to your end users. This means that you can set your own rates to your customers, your admin portal will charge your customers in real-time so you never have to chase your money. All services are turned up in real-time for your end users. This includes DID ordering, SIP Trunks, vFAX and all other telecom related services. This is the ultimate reseller portal program. As for the requirements you must have an Authorize. ...

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Sip Phone Service Providers

May 16, 2016, 1:17 pm

≫ Next: Hosted PBX

≪ Previous: VOIP Resellers

This is a list of SIP phone service providers around the world. SIP phone service is increasingly helpful for people and businesses looking for affordable phone service.

For example, with a Nokia N80 which works on 3G, WiFi and a built in SIP Client, any SIP based service provider can now be a mobile phone carrier, riding on the network of other data service providers on a mobile phone.

Major SIP Based Service providers.

OnePipe

1Pipe Telecom | OnePipe is a licensed carrier providing Hosted PBX and SIP Trunking in over 50 countries. We have regional network facilities spread across the globe.

Actual US CLEC
Branded customer portals
Multiple geographic locations on one Hosted PBX
Coverage in over 50 countries
Unlimited inbound on each channel
Great for inbound call centers
No fee's per user or extension

Alcazar Networks Inc. is offering Wholesale Origination / Termination / Free Toll Free Termination - Get paid for your toll free traffic! We provide high quality, dependable access to over 3100 rate centers and instant access to over 1,200,000 DIDs including T38 and local number portability. Wholesale SIP

AVOXI AVOXI Virtual Call Center Solutions - VoIP Service Provider, provide virtual call center products like SIP trunking and VoIP gateway solutions, with international toll-free numbers. Contact AVOXI at +1-770-937-9735 to learn more about these products and services.

Axvoice SIP based VoIP phone service. Works on computers as well as smartphones.

ClearSwitch - ClearSwitch provides SIP trunks to major corporations in North America. Pay-as-you-go payment structure, DID's available in over 7000 ratecenters, guaranteed Premium US/Canada routing, Premium international routes, multiple North American servers, crystal clear connections. Superior solution for softphone, Fring, etc.

Conexiant - Wholesale VoIP– direct connections to CLECs for best quality, inc. Level3.

Global Level 3 footprint Denver, LA, Hong Kong, China and Frankfurt, Germany
DIDs, Toll Free, E911 service, T.38,VoIP fax, quality termination and dedicated VoIP servers
DIDs per-channel or per-minute
Get paid for your toll-free traffic

DIDForSale We offer largest coverage all over US with more the 11000 Rate Centers. Multiple products for all size companies. Highly rated for price, quality and customer satisfaction.

Works with any SIP based PBX like Asterisk, Freeswitch, Free PBX, Cisco, Opensips, Kamailio, VoIP Switch
No Commitment, Many products to fit your budget.
Unlimited calling on SIP Trunks
Largest Single Tier SIP Trunking with unlimited minutes anywhere.
DIDforSale now also provides US, UK and Canada DID's.
You can get Local Phone number for your business.
Low per minute Toll Free numbers
DIDforSale now also offers unlimited inbound/outbound

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Hosted PBX

May 16, 2016, 1:21 pm

≫ Next: IP PBX

≪ Previous: Sip Phone Service Providers

What is Hosted PBX?

Unlike a traditional PBX, or Private Branch Exchange, which requires a large investment and ongoing maintenance and training, a hosted PBX is a cloud-based PBX system accessible via an IP network. Rather than being responsible for hardware, software, training, maintenance, and more, a hosted PBX provider takes care of it all. In addition to being completely managed off-site, resulting in no IT or installation costs, a hosted PBX system also provides businesses with the ability to manage their phone systems via a user-friendly control panel. For these reasons and more, hosted PBX systems are becoming increasingly popular solutions for today’s growing small to medium-sized business owners.

Features and Benefits of Hosted PBX

If you own a business with fewer than 300 lines, hosted PBX can provide you with a multitude of features and benefits. For starters, a hosted PBX system is much less expensive than a traditional on-site system. With hosted PBX, there is no need to buy expensive hardware and software, pay for installation, and manage the system. You simply pay a monthly fee and enjoy all of the benefits of the service.

While less costly than standard on-site PBX systems, hosted PBX solutions are teeming with valuable features, such as on-hold music, call waiting, call routing, transfers, and more. Moreover, as the popularity of hosted PBX continues to grow, additional features like auto attendants, extension dialing, and ACD queues are being introduced.

A hosted PBX can also be deployed immediately. In fact, most business owners are able to have their hosted PBX setup and running in under a day. Best of all, newer and more flexible hosted PBX applications are being deployed as well. Adding these applications and features can typically be done with a simple download or click of the mouse.

The ability to add new features as they roll out is just one example of the scalability of hosted PBX. Additional lines, phones, and even an entire new department can effortlessly be added, which would be much more complex with a traditional on-site PBX.

When you opt for a hosted PBX and outsource all the techie stuff, you will find your stress levels lowering as well. With a hosted PBX, a mountain of responsibility will be taken off your shoulders, allowing you to focus your attention on more important matters, like improving your bottom line.

Hosted PBX Tips and Considerations

Hosted PBX systems are incredibly easy to setup and utilize, but there are a few things you need to do when opting for one of these modern business phone solutions, such as:

Make Phone Number Arrangements – A temporary phone number is necessary for the porting process, but if you already have an existing number to port over, you must remain with your current provider until the number is ported to your new PBX provider. If you are getting a new number, it’s important to update others and let them know of the change through an email blast or similar means. While brief, all calls can be conveniently routed to cell phones during the transition period. Just remember, if you cancel your service with your previous carrier prior to porting your number, the number will no longer be yours to keep.
Arrange Your Dial Plan – When switching over to a hosted PBX, organizing the routing of your calls is one of the first things that must be done. In order to do so, you’ll need to define various rules for your calls, including:
- The buttons used to activate voicemail and other features
- The hours of operation for your desk phones
- Setting up your directory
- The handling of faxes
- Sequential and simultaneous ringing
- How off-hour calls are handled
- Configure your emergency 911 settings

Review Your Bill

As you can see, setting up a hosted PBX is remarkably easy. However, after doing so, you should review the bills for the first and second month to ensure you’re receiving and utilizing all of the services you’re paying for. Depending on which company you choose as your hosted PBX provider, the first month’s bill may or may not reflect activation fees, setup fees, and number porting fees. The second month’s bill should be a typical bill without added charges for the setup process. By this point, you'll be well on your way to enjoying one of the most streamlined and hassle-free business phone systems available for small and medium-sized business owners. ...

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IP PBX

May 16, 2016, 1:22 pm

≫ Next: Virtual PBX providers

≪ Previous: Hosted PBX

IP PBX is a phone system that utilizes IP communications. Traditionally IP PBX's are located on site where they can also interface to traditional telco services such as analogue phone lines. The business end users connect via IP to the IP PBX for voice service.

Page Contents

What is an IP PBX?

An IP PBX can be referred to as a lot of things: a business phone system, a unified communication system, or simply as a "PBX. ...

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Virtual PBX providers

May 16, 2016, 1:23 pm

≫ Next: Asterisk-based commercial PBX

≪ Previous: IP PBX

Virtual BPX is a service offering functionality of a PBX without the need to install switching equipment at the customer location. Only VOIP phones need to be installed at the customer site. This makes supporting distributed workers very easy as each requires only and internet connection and a VOIP phone. A business virtual PBX phone system can reduce your monthly phone bill significantly compared to a traditional business phone system.

What Is a Virtual PBX?

A PBX, short for private branch exchange, is a telephone system with the capacity to switch calls between different users on local lines while still relying on the same number of external phone lines. With a virtual PBX system, the system is posted and software based without all of the traditional hardware of a physical PBX.

Virtual PBX Primary Function

A virtual PBX is used by businesses in a variety of ways. Primarily, companies utilize the system as an auto-attendant to establish preset call transfer options without needing an operator or receptionist. This type of system is capable of performing tasks that include auto-attendant settings, time of day or day of week functions, or even find or follow me sequences.

One of the most important functions of a virtual PBX system for companies is the software’s ability to establish pre-determined sequences. For example, in some businesses it may be appropriate for the phone to ring to a receptionist or operator first. If the receptionist does not answer in a predetermined number of rings, however, the call is then transferred to a secretary. Again, if the call is unanswered, it can be set to forward to an assistant. Left unanswered by these two individuals, the call can be forward to a manager or even an owner. These call settings are completely customizable and can be based on any number of sequences.

This type of software is also able to facilitate customized answering menus and sub-menus. The system can be modified to establish appropriate dial prompts leading to a number of different departments within the business, including different sequences on different days. PBXs are used by the vast majority of businesses to establish advanced call routing services.

Virtual PBX Cost

A virtual PBX is a complex service; however, that doesn’t mean that it is expensive. In fact, a virtual PBX is typically more cost effective than a physical PBX. The main reason that a virtual system saves on cost is that it does not require the same investment in capital to establish or set-up the call system. Because a virtual PBX is a software or hosted system, it is typically an operational cost, or a low monthly payment rather than a large upfront investment. This aspect alone generally makes a virtual or hosted PBX a less expensive, or at least more cost effective, option compared to the traditional PBX.

Virtual PBX Benefits

Aside from offering an effective call system, a virtual PBX presents a number of added benefits for users. As a whole, virtual PBXs lead the industry in business communication choices. This type of system seamlessly integrates the call management system with any existing phones to affordably and effectively deliver better call management. These systems also feature several innovative call features to meet the needs of any business. These systems offer various functions including call routing, follow and find me call forwarding, voicemail notifications, call recording, and more.

The benefits aren’t limited to the features, though. Virtual PBXs offer virtually limitless application for one or hundreds and even thousands of employees. Likewise, there is not hardware to maintain or constantly upgrade. Considering that benefit, the system is also more cost effective and generally provides for a variety of flexible billing options. The limited maintenance, web-based management, and hassle-free setup alone are often enough to convince a company to switch over to this option.

PBXs are an important tool in any business that makes and receives nearly any volume of calls. A virtual PBX can dramatically increase the efficiency of a business by effectively managing calls. This efficiency combined with the other numerous benefits of a virtual PBX can virtually transfer the communication capabilities of any company.

List of Virtual PBX Providers

See also Virtual PBX

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Asterisk-based commercial PBX

May 16, 2016, 1:28 pm

≫ Next: VOIP PBX and Servers

≪ Previous: Virtual PBX providers

Here is a list of producers of ready made, black box PBXs that are based on Asterisk (in no particular order):

EBSolution - Custom IT Solutions

Web Site: http://www.ebsolution.ca
Email: mailto:info@ebsolution.ca
Location: Toronto, Canada
Phone Number: +1.905.695.5485
Type of Support: Telecommunications, VoIP, Cisco Networking, Asterisk, Asterisk@Home / Trixbox, Elastix and more
Hourly and Contract Support, Consulting, Hosting, Office PBX, etc.
Residential and commercial phone and internet services.

Wayatone Media Inc. - Communication

Web Site: http://www.wayatone.com
Email: mailto:info@wayatone.com
Location: Toronto, Canada
Phone Number: +1-647-247-8004
Type of Support: Telecommunications, VoIP, Networking, Asterisk, Asterisk@Home / Trixbox, Elastix and more
Hourly and Contract Support, Consulting, Hosting, Office PBX, etc.
Residential and commercial phone and internet services.

Svanto.net - Tailored Internet telephony solutions

VoIP provider for residential, wholesales and business. Providing international DID's via high quality SIP Trunks, IP PBX (WSP) and hosted PBX (OpenPBX)

AAB Asterisk Consultant Lithonia GA

IP PBX/ Installation / maintenance / configuration of linux systems / servers VOIP Gatekeepers / Phones / devices.
Support for digium / openvox / sangoma / rhino E1 / PRI / FXO Digital / analog Telephony Cards /grandstream
Asterisk IPPBX

4PSA VoipNow

4PSA VoipNow is a fully featured, carrier-grade, multi-tenant edition for service providers and businesses, that can be installed on their chosen infrastructure or delivered as a UCaaS. VoipNow provides a fast, competitively priced go-to-market solution, from deployment and provisioning all the way to selling and billing.

Alpha Computer Group - IT and Telecommunication Engineers

Web Site: http://www.AlphaComputerGroup.com
Location: Long Island, New York
On-Service Areas: New York, New Jersey, Connecticut, Los Angeles, San Diego, Arizona
Phone Number: +1-877-608-8647
Type of Support: Telephone Systems, VoIP, Computer Repair, Virtualization, Networking, Security Cameras, Alarm Systems, Access Control, Asterisk, Freepbx, Elastix and anything to do with Technology
Hourly Rates and Maintenance Contracts available
IT and Unified Communication Solutions for the home and office

ansit-com GmbH

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VOIP PBX and Servers

May 17, 2016, 7:55 am

≫ Next: Old News

≪ Previous: Asterisk-based commercial PBX

Please list information about VoIP PBX and Servers on this page. Please keep VoIP PBX and server provider information in alphabetical order, and below any other relevant information.

Page Contents

Numeric

1comms.co.uk: Asterisk-based converged telephone system for UK Businesses
1GATE VoIP PBX by Wangate: Cheap VoIP PBX with hardware DSP. Optional internal gateways for Analog/ISDN/PRI/GSM. VoIP resellers welcome.
2daydirect: Brand NEW Small Business VoIP phones. Free 2 day shipping anywhere in the United States
2N NETSTAR PBX, virtual PBX: VoIP PBX system
2N Omega IP PBX: VoIP PBX system
2N VoiceBlue Enterprise: Simple VoIP SIP PBX
3CX: Windows IP PBX / VOIP Phone system
4PSA VoipNow: Hosted PBX software for service providers and enterprises, accelerating SaaS deployment. It runs on Linux environments (RHEL, SuSE Linux, CentOS, Fedora) on x86 and Power PC architecture based servers.
8ix Zenith: 8ix Zenith spells an Asterisk derived IP Telephony application with the most advanced calling and communication features.

A

ALLO PSTN-IPPBX for SOHO with 30 IP extension, upto 6 Analog Extension & upto 4 PSTN trunk
ActivePBX™ | Turn-Key Business Phone System $149/mo.

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Old News

May 17, 2016, 9:53 am

≫ Next: VoIP Supply

≪ Previous: VOIP PBX and Servers

This page lists all the old VoIP news stories from the home page.

Page Contents

April 2016

2016-04-27 - 3CX Partners with VoIP Provider Ytel after Interop
2016-04-15 - Mitel Buys Polycom For $1.96B In Enterprise Communications Consolidation Play
2016-04-05 - Snom Launches the World’s First Developer Platform for Professional VOIP Phones
2016-04-01 - Business Choice Awards 2016: VoIP

March 2016

2016-03-17 - OpenSIPS Summit and Design Clinics, Amsterdam, 10th-12th of May 2016
2016-03-15 - Bicom Systems released new products at ITEXPO - watch the video!
2016-03-07 - Switch.co Renames as Dialpad
2016-03-01 - Customer Loyalty Solutions That Reside In VoIP

February 2016

2016-02-25 - Schools weigh replacing phone lines with VoIP
2016-02-10 - Speedflow celebrates 12th birthday. Join the party and win some sweet prizes!
2016-02-09 - Increase Efficiency of Your Mobile Workforce with UC Applications
2016-02-09 - Kamailio SIP Server Advanced Training - March 7-9, 2016, in Berlin, Germany
2016-02-09 - ICTBroadcast released WHMCS integration & billing for Auto Dialer Software
2016-02-03 -

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VoIP Supply

May 17, 2016, 9:59 am

≫ Next: FreeSwitch

≪ Previous: Old News

VoIP Supply

VoIP Supply is North America's leading VoIP solutions provider. Since 2004, VoIP Supply has delivered valuable solutions for some 125,000 customers worldwide.

With 35 passionate employees, more than 2,500 products, 20,000 square feet of office space and an unlimited number of VoIP solutions to meet your needs. VoIP Supply has everything you need for VoIP, whether you are a consumer, business, service provider or reseller.

VoIP Supply Offerings

VoIP Supply specializes in standards based VoIP equipment and VoIP systems. In addition to complete VoIP systems, VoIP Supply offers:

Besides VoIP equipment and complete Business Phone Systems, VoIP Supply offers a number of value-added services to consumers, businesses, resellers and service providers:

Full online catalog at VoIPSupply.com
Network assessments
Solution design
Device configuration, set-up and installation
On-going maintenance and support
Device fulfillment (privately branded)
Extended no-questions asked warranties

Upcoming Events

Event: VoIP Supply Open House Event
Date and time: May 25th, 2016, 5:30 pm to 8:30 pm
Location: 80 Pineview Drive, Amherst, 14228
Learn more

Event: Small Business Expo in NYC
Date and time : June 9th, 2016, 9:30 a.m. to 4:00 p.m.
Location; Jacob K. Javits Convention Center | Hall 1C
Learn more

Learn more about VoIP Supply

If you are interested in learning more about VoIP Supply, please visit our About Us page, call 800.398.8647 or email sales at voipsupply dot com. ...

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FreeSwitch

May 17, 2016, 10:05 am

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What is it?

Features

Supported protocols

• SIP (Sofia-SIP)
• Skinny Call Control Protocol (SCCP)
• Google Talk (dingaling)
• H.323 (OPAL) (beta)
• Skype (Skypopen) Watch 4 part video of Giovanni Maruzzelli on Skypopen.

VoIP Today News

FreeSWITCH based Solution

Order Tracking IVR Solution to allow your customers to track their shipment and order using an Interactive voice response system.

News Resources

Switch - Itel billing is designed for the user’s convenience which allows them to be at ease while making calls through Mobile VoIP switch.
freeswitch.net.ru - Latest News About FreeSWITCH - Communication Consolidation in English, Russian, Ukrainian
FreeSWITCH services for custom VoIP services and solutions in FreeSWITCH

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VoIPSupply.com

May 17, 2016, 10:08 am

≫ Next: Hosted PBX

≪ Previous: FreeSwitch

About VoIPSupply.com

VoIPSupply.com is the retail website of North America's leading VoIP solutions provider, VoIP Supply. VoIPSupply.com offers a fast and easy way to find the VoIP hardware you are looking for.

VoIPSupply.com has products for consumers, small medium businesses, enterprises, government/educational entities, resellers and service providers. You can visit VoIPSupply.com Here.

About VoIP Supply

VoIP Supply is North America's leading VoIP solutions provider. Since 2004, VoIP Supply has delivered valuable solutions for some 60,000 customers worldwide.

With over 30 passionate employees, 2,500 products, 40,000 square feet of office space and an unlimited number of VoIP solutions to meet your needs VoIP Supply has everything you need for VoIP, whether you are a consumer, business, service provider or reseller.

VoIPSupply.com Offerings

VoIPSupply.com specializes in standards based VoIP equipment and VoIP systems. In addition to complete VoIP systems, VoIP Supply offers:

Your Favorite VoIP Manufacturers

VoIP Supply makes it easy for you to find products from your favorite manufacturers.

For your convenience, some popular manufacturer categories include:

VoIP Headsets for Polycom Phones - Take the guesswork out of figuring out which VoIP headset pairs perfectly with your Polycom Phone
Cisco VoIP Phones - Save money on long distance charges and transfer calls to anyone at any location with Cisco VoIP phones. Deploy a phone system anywhere you have broadband Internet access
Grandstream SIP Video Phones - Grandstream SIP Video phones offer Skype certified compatibility, multiple SIP account support and up to a 7" color LCD display

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Hosted PBX

May 16, 2016, 1:21 pm

≫ Next: CONTACT CENTER

≪ Previous: VoIPSupply.com

What is Hosted PBX?

Features and Benefits of Hosted PBX

Hosted PBX Tips and Considerations

Hosted PBX systems are incredibly easy to setup and utilize, but there are a few things you need to do when opting for one of these modern business phone solutions, such as:

Make Phone Number Arrangements – A temporary phone number is necessary for the porting process, but if you already have an existing number to port over, you must remain with your current provider until the number is ported to your new PBX provider. If you are getting a new number, it’s important to update others and let them know of the change through an email blast or similar means. While brief, all calls can be conveniently routed to cell phones during the transition period. Just remember, if you cancel your service with your previous carrier prior to porting your number, the number will no longer be yours to keep.
Arrange Your Dial Plan – When switching over to a hosted PBX, organizing the routing of your calls is one of the first things that must be done. In order to do so, you’ll need to define various rules for your calls, including:
- The buttons used to activate voicemail and other features
- The hours of operation for your desk phones
- Setting up your directory
- The handling of faxes
- Sequential and simultaneous ringing
- How off-hour calls are handled
- Configure your emergency 911 settings

Review Your Bill

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CONTACT CENTER

May 19, 2016, 7:50 am

≫ Next: VoIP Hardware

≪ Previous: Hosted PBX

A contact center is a centralized office used for the purpose of sending & receiving large volumes of requests by telephone.

A contact center is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientèle, and debt collection are also made. In addition to a call center, collective handling of letters, faxes, and e-mails at one location is known as a contact center.
A contact center is often operated through an extensive open workspace for call center agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centers, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the center are linked through a set of new technologies called computer telephony integration (CTI).

Most major businesses use call centers to interact with their customers. Examples include utility companies, mail order catalogue firms, and customer support for computer hardware and software. Some businesses even service internal functions through call centers. Examples of this include help desks and sales support. However, some companies employ staff to work in their call centers almost by "bulk", applicants requiring little or no educational qualifications or experience; an example is Lloyds TSB. In contrast, some firms demand lengthy customer service experience, various formal certificates and impose a complicated and staged recruitment interview procedure; an example of this is American Express. - Wikipedia

Mathematics

A call center can be viewed, from an operational point of view, as a queuing network. The simplest call center, consisting of a single type of customers and statistically-identical servers, can be viewed as a single-queue. ...

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