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How to start a VOIP Business

June 12, 2016, 11:42 pm
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The first thing to do is decide what part of VOIP marketplace you want to serve. Here are some possibilities:

  • VOIP Provider services
  • VOIP consulting
  • Independent Sales/Service Agent for existing VOIP service providers
  • Value Added services with VoIP
  • etc.

Some general suggestions:

  • Pick an area that plays to your strengths. For example, if your strength is sales and marketing, pick an area where you can leverage those abilities
  • Learn all you can about the maketplace
  • Attend industry tradeshows
  • Read industry magazines, blogs, forums, etc
  • Read books
  • Do market research - talk to your potential customers
  • Ask questions
  • Test the waters — to the extent possible try before you buy, test the waters before making large commitments of time or money

Value Added services

If you have experience with VoIP or already in VoIP business, you can get benifit / new customers by introducesing some value added services on VoIP. Few value added services are mentioned in following, Within each service there are many choices.
  • PBX sales and service
    • Hosted PBX
    • Virtual Numbers
    • Hosted IVR / Auto attendents
    • etc

  • Message broadcasting / Call Center Solutions

  • Prepaid Cards
    • Retail prepaid cards from existing wholesale providers
    • Start your own brand of prepaid cards using services from existing wholesale providers
    • Start a new prepaid card provider company
    • Create new software package for prepaid card services
    • Create a Free Phone Booth
    • etc.

Asterisk SIP Trunking - US — Wholesale Reseller User Portal and Admin Portal. With this service you can customize your own Admin and User portal to sell SIP Trunk Services to your end users. This means that you can set your own rates to your customers, your admin portal will charge your customers in real-time so you never have to chase your money. All services are turned up in real-time for your end users. This includes DID ordering, SIP Trunks, vFAX and all other telecom related services. This is the ultimate reseller portal program. As for the requirements you must have an Authorize.net Account and subscribe to the CIM for remote PCI protection of credit card numbers. When your customers pay the money is sent to your bank for each nightly batch settlement. The funds are transferred directly to you and our services are billed to your account at a wholesale rate. Call now: 877-686-4787 or visit us:
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Small Business VoIP

June 13, 2016, 12:29 am
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Small business VoIP service can provide a host of benefits for small businesses that are interested in saving on costs and upgrading their business telephone system. Small business VoIP benefits include:
  • Phone service that is significantly less expensive than traditional telephone service
  • A small business VoIP telephone system is geared towards small businesses
  • Plans are scalable for small businesses that have the potential to grow
  • Small business VoIP providers usually offer no contract plans
  • Small business VoIP phone systems offer advanced features that can make a small business seem like a Fortune 500 company

How does small business VoIP work?

Small business VoIP typically works with a hosted PBX model. This is to say that the PBX is hosted at the facilities of the small business VoIP provider. By hosting the PBX at the provider's location, the small business does not need to spend money, resources, and man-hours on expensive PBX hardware, software, and maintenance.

Small Business VoIP Providers

This is a list of VOIP Service Providers who offer full service products primarily small businesses. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP. See also:


Service providers operating in more then one country are listed under each country. "Operating in a country" means a provider that has billing and support staff located in the country, and offers service subject to the regulations and consumer protection laws of that country.

Please describe services in neutral language and normal fonts. Don't bother listing prices--unless you really plan to return and edit them as things change. If you want to add your company, please read the Posting Guidelines for Promoting Products and Services. When you add your entry to this page, please make sure your entry is in alphabetical order in relationship to other vendors listed in the same section. Failure to follow these guidelines will result in deletion!


Please include relevant information like SIP or IAX handoff, how outgoing CLID is set, whether a given account may originate multiple calls at once, etc. ...
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Secure VOIP Service Providers

June 13, 2016, 1:02 am
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Page Contents


Marketing is NOT ALLOWED on this page. Please describe services in neutral language. If you want to add your company, please read the Posting Guidelines for Promoting Products and Services. Do not use UPPER CASE, do not use bold face, do not use italics, or exclamation points. Do not use the word "best". Please indicate whether you are a facilities-based provider or a reseller. Use neutral language and play fair. Please place your entry in alphabetical order with respect to other vendors in the same section. And if you make your own category, it will be deleted.


North America

  • REVE Systems is the home to complete VoIP solutions which includes Mobile VoIP, Carrier Grade Softswitch with integrated Billing for both Retail & Wholesale business, Smart Calling Card, Callshop, Mobile Top Up and WebRTC which comes with white label branding and high customization facility.
  • Sectelco First full secure voip provider.
  • Zaplee LLC - Seamlessly integrate with Skype, GoogleTalk, VoIP, SIP, landline and mobile phones to make Zaplee fit into your existing framework easily. Forward and route calls to any line of your choosing, and keep track of new voicemails right in your email mailbox. It has 14 days free trial on membership account. Instant support team available at any time. For Any query contact on sales@zaplee.com or +1-855-392-7533
  • TitanVoIP TitanVoIP provides secure CloudPBX. The lowest prices in market. High performance services. Servers worldwide.
  • Kryptotel Kryptotel protects privacy from any form of interception. products: encrypted phone, encrypted computer, encrypted vpn, encrypted email. (works all over the world)
  • TriComm Systems TriComm Cloud IP PBX systems are the prefered choice for small and medium enterprises seeking cost-effective ways to deploy and manage distributed phone systems. The need for complete scalability, redundancy, security, and reliability to meet the demanding needs of mid-market and large enterprises was the pivotal factor when building this product.
  • VoipSuperstore Business and Reseller VoIP Solutions delivered securely to your VoIP Phone System, Phone or Gateway
  • SECURVOX SECURVOX provides secure telephone service for private and business use. ...
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International calling cards

June 13, 2016, 8:32 pm
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International calling cards allow you to preload money onto a card, and then use the card to make international calls.

PowerUP cards from AnnSystem


By the end 2012 AnnSystem launched PowerUP line of prepaid calling cards from United States to India and South Korea. Later, 2013 AnnSystem also launched calling cards for Turkey and as December 2013 AnnSystem has launched calling cards for Latin America.

Calling cards available from AnnSystem are:
  • PowerUP South Korea $5, $10, $20, $50
  • PowerUP Turkiye $2, $5
  • PowerUP India $2, $5
  • PowerUP Latin America $2, $5

For latest rates visit AnnSystem PowerUP

Company website is AnnSystem

  • Cheapest International Calling Cards - Making International calls has no longer been a costly affair owing to the availability of international calling cards in markets. Shifatel offer cheapest international calling cards and plans gathered from all the top phone network service providers all over the world.

TelCan.com provides premium India Calling Card and Pre-Paid India Calling PIN Services for Indians living in the U.S., Canada and India. We also serve Indian Business Travelers and Indian Students requiring a reliable, low cost India card service to connect to their business or family in India. NEW!! Call to India – and Call from India with the most Powerful, Multi-Feature, PrePaid India Calling Card in the US, CANADA and INDIA!
TelCan now offers 8 ways to Call India: Toll Free, Local Access, VoIP Apps, Access using Skype and MagicJack and even One Touch Calling. Try Now!
TelCan make you possible to do cheap calls to India from USA, and cheap India calling from USA in lowest possible rates and without any compromise in quality. TelCan offers you the preeminent, reliable and most economical calling cards from any other.

iTel Switch of REVE Systems comes with advanced calling card platform for service providers, who want to offer calling cards services. End user will enjoy PIN-less calling card facilities, which means they no longer need to enter PIN number to make calls. Once they have registered their phone number, all the calls made on that phone will be tracked by the Billing Software of the service provider. The user can add the caller ID automatically through IVR.
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VoIP Providers India

June 13, 2016, 11:54 pm
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This page is a list of VoIP service providers in India. Please keep this list in alphabetical order. India VoIP providers looking to add their services can do so in the list below.


India


  • Image

REVE Systems


REVE Systems is the home to complete VoIP solutions which includes Mobile VoIP, Carrier Grade Softswitch with integrated Billing for both Retail & Wholesale business, Smart Calling Card, Callshop, Mobile Top Up and WebRTC which comes with white label branding and high customization facility.

  • Asergis Telecom Asergis Telecom is a leading provider of VoIP services across India and beyond. We specialize in providing International calling to over 90 countries and offer the lowest rates in the market. We provide global services that span the commercial communications spectrum across call management, audio conferencing, wholesale voice termination, hosted cloud, toll and toll free numbers, as well as an array of other tools to support you. Call +91 11 6606 8400 or email info@asergis.com for more information or to to request a free demonstration.


  • 91Networks Communication 91Networks is a technology rich networking & consulting company with proven products and solutions.We deliver efficient and reliable business-critical products and connectivity solutions in IT-Telcom, Voice, TDM, IP, VOIP. such as VoIP Gateway,GSM-Gateway,IP-PBX, VOIP Phone,Headsets,IP Camera to help strengthen the networking infrastructure & productivity. call +91 9899735310 or email sales@91networks.com

  • Ecosmob Technologies is a leading VoIP software development company. The company provides the custom VoIP solution development, configuration and support services to its global client. The company also offers consultancy services. The company has developed various custom solutions including, Conferencing, VoIP softswitch, IP PBX, WebRTC client, DID router, Dynamic IVR builder, click to call, SBC, fax server and more.

  • ALTOTELECOMVoIP provider for business and Call Centers - AltoTelecom is VoIP company that provides SIP Trunking services for Call Centers, hotels, small and large business using a PBX or an Asterisk based predictive dialer such as Vicidial or Goautodial for telemarketing sales, rates under 1 cent per minute to USA, Canada and UK www.altotelecom.com
  • Incorpus TeleNetworks- Incorpus is a VoIP provider based in India which provides pinless calling for both residential and business customers. Services provided by us are:- RESIDENTIAL VOIP, BUSINESS VOIP, CALLING CARDS, A-Z WHOLESALE TERMINATION, RESELLER/AFFILIATE PROGRAMS, DIDs, TOLLFREE, PBXs . ...
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VoIP Providers UK

June 14, 2016, 9:43 pm
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This page is a list of VoIP providers in the UK (United Kingdom) including England and Scotland. Please keep this list in alphabetical order. UK VoIP service providers looking to add their services can do so in the list below.

1comms.co.uk VoIP provider for UK Businesses. Sip trunk services, UK DDI's and Asterisk Support for business users and resellers. White Label fully itemised per second billing.

Zaplee - Buy Toll Free or any UK Local Number and forwarding to your Skype, GoogleTalk, VoIP, SIP, landline, or mobile phone. Get Enquiry on Zaplee's UK Support Team : +44 (0)20 3734-2162 .

1VOC - 1VOC.com provides Voice over Internet Protocol (VoIP) phone service to residential, mobile and business customers worldwide.Using free software on your computer or mobile device, Analog Telephone Adapters (ATA’s), IP Phones, or IP PBX’s, along with a broadband internet connection and allows you to bypass the traditional local, long distance, and international telephone carriers resulting in significant savings for both incoming and outgoing calls. 1VOC customers receive the benefits of high quality phone calls worldwide, at the lowest rates (billing per second).

2 - Tel2 - Feature-rich VoIP provider with FREE signup and UK DIDs. Asterisk friendly ITSP with support for the IAX2 protocol. Offer a host of services including call recording, web and video conferencing and collaboration services, faxmail (+ T.38 passthru), locate me, Smartphone and Desktop Apps and more. We offer all UK landline and tollfree numbers. Suitable for all users from residential, business through to large call centres. Wholesale and reseller programs and a white label 'Telco in the Cloud' product available. Lowest Rates. Save with calling bundle rates of 0.6p for landlines, 2p for Mobiles. 40+ countries at 1p/min. Build your own Telco in the cloud under your own branding and set your own rates and create your own calling plans and bundles using our fully automated web portals.

Andrews & Arnold Ltd provides SIP trunks, single and multiple extensions as well as SIP2SIM where a mobile phone SIM card is provided that works as a SIP endpoint that registers against your own (or their own) SIP service.

Advancefone provides, Business Trunks | Multi Channel DID | Fax to Email | Cheap International Phone calls , Advancefone offers great low call rates to world, call using your mobile, landline phone or pc, save up to 60% on phone bills, Receive faxes in your email with our fax enabled DIDs, no extra charge or page limit for receiving faxes. please visit: Advance Phone International for more information.

Aloha Connect Part of the Aloha Telecommunications Group, a UK National operator. Aloha Connect provides a simple platform to provision a prepaid Free SIP trunk with options to purchase DIDs (numbers) from over 50 countries. Aloha focuses purely on the quality side of the market (especially in regards to international calling).

ALTOTELECOM Call center VoIP Provider- AltoTelecom is VoIP company that provides VoIP services for Call Centers, hotels, small and large business ideal for telemarketing sales because of the low cost of the calls, rates are under 1 cent per minute to USA, Canada and UK

AstraQom Business Solutions include Hosted PBX, Live Answering, Computer Telephony Integrations and Business Internet. ...
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Call Center Software

June 14, 2016, 10:16 pm
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Call center software is the software system that allows a company or organization to run a call center. This page lets you compare call center software providers.

There are hundreds of different providers of call center software across the globe, and every call center software system has its pros and cons. When selecting the right call center software for your business, contact center, or call center, it's important to decide which features you want your phone system to have.

Types of Call Center Software


ACD helps productivity by assigning inbound agents to incoming calls. The automatic call distributor uses a set of instructions to determine who gets the call in the system. The algorithm can route calls based on agent skill or whoever has an idle phone. ACD can use caller ID or automatic number identification, but usually interactive voice response is enough to help the system determine the reason for the call.

An automatic call distributor can also take advantage of computer telephony integration. Agents can receive relevant data on their computers along with the incoming call.

Computer telephony integration is a broad category of software that connects telephone and computer systems. Computer telephony integration software can have both desktop and server functions. Various applications make up a system that can control phones, display call information, and route and report calls.

Interactive voice response allows callers to route themselves to the appropriate department or use the company’s database for assistance. More sophisticated interactive voice response systems can access accounts and perform certain tasks, such as activating a credit card through a bank’s phone system. IVR involves using dial tone multi-frequency or voice commands. In the VoIP industry, a PBXauto attendant is near interchangeable with IVR. However, auto attendants are not capable of speech recognition.

A predictive dialer calls a list of phone numbers at once. Outbound agents are then connected to the numbers that answer. A predictive dialer uses calculations to minimize the idle time of agents and the potential of losing answered calls when no agents are available.

Contact Center Software

For contact centers, software includes applications for chat, email, and web interaction in addition to telephony functions.

Call Center Software Providers

This is a list of call center software providers and developers. Please keep this list in alphabetical order.
  • Thirdlane Call Center delivers a reliable and highly-customizable contact center software solution with sophisticated features and functionality for a broad range of call centers - on-premises or in the cloud. Thirdlane Call Center is an add-on that is integrated with Thirdlane PBX and Thirdlane Multi Tenant PBX platform products and offers set of features supporting environments ranging from professional contact centers to workgroups requiring more advanced queuing, call distribution, and call metrics features.
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ThirdLane

June 14, 2016, 10:23 pm
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05/05/2016 - New version 7.5.2.1 of Thirdlane Business PBX, Thirdlane Multi Tenant PBX, and Thirdlane Elastic Cloud PBX has been released

Third Lane Technologies, established in 2003 and located in Silicon Valley, provides IP PBX and unified communications software for businesses, Internet Telephony Service Providers, and Call Center Operators. Reliability, advanced features, open architecture and great value made Thirdlane products the clear choice for thousands of customers and partners worldwide.


Thirdlane Products


Thirdlane offers professional unified communications software solutions for hosted and on-premises deployment. Thirdlane software solutions include Thirdlane Elastic Cloud PBX (for large scale hosted deployment), Thirdlane Multi Tenant PBX for smaller ITSPs, Thirdlane Business PBX for businesses and Internet Telephony Service Providers (for on-premises or dedicated hosted deployment), as well as software for Contact Centers.

Thirdlane software solutions are built with standard, proven open-source components, including Kamailio SIP Server, Asterisk® PBX platform and CentOS® Linux. Thirdlane provides the best of both worlds: the freedom to choose your own devices and customize your system to fit your needs, plus the quality, security, and reliability that comes from professionally-designed, managed, and supported software.


Try Thirdlane for Free!


Try a demo of Thirdlane Multi Tenant or Business PBX, or download a free trial of either PBX product from the Thirdlane website.




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VoIP Providers USA

June 15, 2016, 12:00 am
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This is a list of VoIP providers in the USA. These companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP. Please add VoIP Providers USA to the list below.

VoIP Providers in the USA

Page Contents


REVE Systems is the home to complete VoIP solutions which includes Mobile VoIP, Carrier Grade Softswitch with integrated Billing for both Retail & Wholesale business, Smart Calling Card, Callshop, Mobile Top Up and WebRTC which comes with white label branding and high customization facility.

  • .e4 SIP/PBX/API/SMS - .e4's hosted PBX and SIP products lead the way. Check us out for a 1 month trial.

  • ALTOTELECOMCall Center VoIP provider - AltoTelecom is VoIP company that provides SIP Trunking services for Call Centers, hotels, small and large business using a PBX or an Asterisk based predictive dialer such as Vicidial or Goautodial for telemarketing sales, wholesale rates to USA, Canada and UK www.altotelecom.com CHAT Support Available

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Asterisk CRM Integration

June 15, 2016, 12:21 am
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Asterisk, being open source, can be integrated with a whole lot of different software solutions to enhance, improve and facilitate general users. One of such technological marriages is Asterisk-CRM integration. Asterisk-CRM Integration can provide your Asterisk with the ability to manage your customers directly. The CRM integration to Asterisk provides notes uploading, call recording, customer management, number lookups and a number of other benefits that a standalone Asterisk or independent CRM can not provide.

There are a number of products available in the market to achieve this goal. This page lists all of such products and solutions with alphabetical sorting.




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Asterisk Appliances

June 15, 2016, 8:33 am
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An Asterisk appliance is a computer with Asterisk installed or “embedded” along with an Asterisk GUI, and FXO and FXS ports. Generally, Asterisk appliances have smaller form factors than desktops or some server models, and are highly efficient at running an Asterisk PBX.

Asterisk appliances are useful for small businesses wanting a complete PBX that is efficient in size, performance speed, and energy usage. Asterisk appliances are less expensive than typical PBXs, ranging from $200-$1000.

Asterisk appliances can be custom-made or pre-built from proprietary sources, or a user can build their own. Because Asterisk can run on nearly any computer, there is a wide variety of choice when it comes to the individual components of an Asterisk appliance. For example, Asterisk can be configured, depending on the modules, for 32 or 64-bit architecture. Some Asterisk appliances can use netbook chipsets such as the Intel Atom for a smaller form factor.

When building an Asterisk appliance, compiling modules can restrict chipset and operating system. For example, the Astlinux project must use the uClibc compiler rather than the more common GCC compiler, which makes Astlinux incompatible with Digium’sG.729a codec.

Proprietary Asterisk appliances come in many forms and do not require the user to compile code. Rhino’s Ceros uses Intel Core i3, 160GB hard drive and 1GB RAM with whatever Asterisk distribution the user chooses. The Phonebochs Telephony Appliance from Rockbochs, on the other hand, uses Intel Core Duo Mobile and Trixbox.

Asterisk Appliance from Digium

Digium, Inc has its own product called Asterisk Appliance 50. The server is designed for small businesses (up to 20 users) and can function as a hybrid phone solution or complete VoIP PBX.

Other Proprietary Asterisk Appliances

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SIP Trunk Providers Netherlands

June 15, 2016, 10:55 am
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This page is a list of SIP trunking providers in the Netherlands. Please keep this list in alphabetical order. SIP providers looking to add their services can do so in the list below.

  • 1Pipe Telecom | OnePipe is a licensed carrier providing Hosted PBX and SIP Trunking in over 60 countries. We have regional network facilities on five continents connected across our private network.
  • ALMOSTFREECALLS - Almostfreecalls is one of the leading VoIP (Voice over Internet Protocol) Service Provider specialising in Internet Telephony Solutions for businesses, VoIP reseller programs and VoIP carrier services across varied areas of expertise.
  • ALTOTELECOM - AltoTelecom is VoIP company that provides SIP Trunking services for Call Centers, hotels, small and large business using a PBX or an Asterisk based predictive dialer such as Vicidial or Goautodial for telemarketing sales, rates under 1 cent per minute to USA, Canada and UK www.altotelecom.com
  • AVOXI AVOXI Virtual Call Center Solutions - VoIP Service Provider, provide virtual call center products like SIP trunking and VoIP gateway solutions, with international toll-free numbers. Contact Number 1-800-462-8694.
  • CallForwarding - Be present anywhere in the world with toll free forwarding services from CallForwarding.com. Contact Number: 800-231-9802
  • CM Telecom | Call centers, IT & software firms, enterprises and wholesalers choose CM Telecom because of our carrier-class voice solution that offers excellent quality, lowest call rates, and 24/7 traffic monitoring | Contact +31 (0) 76 572 7000.
  • Dynamic Telecom - Dynamic Telecom offers affordable online phone solutions through VoIP telephone systems in the cloud.
  • LocalTelecom.nl - Sip solutions for everyone. Dutch, English, German and Spanish support. Virtual Phone Numbers.
  • MKB Voice - Specialist in Voice-over-IP for SMB.
  • Redworks Best Telecom operator offers high availability, unlimited SIP trunking and hosted VoIP business telephony
  • Tritel BV - Affordable, Reliable and Accessible
  • Svanto.net - Tailored Internet telephony solutions VoIP provider for residential, wholesales and business. Providing international DID's via high quality SIP Trunks. Easy to connect your Asterisk, freepbx, Elastix, Trixbox, Alcatel-Lucent Pbx, CUCM, Avaya and many more.
  • VoipDigit - High quality business telephony, low prices. Online or local PBX, SIP trunking and virtual telephone numbers. Specialist VoIP knowledge.
  • Voiped Telecom - Tailormade complete SIP trunking solutions with competitive price to all destinations with tier1 direct interconnects for the best quality you could wish. ...
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SIP Trunk Providers UK

June 15, 2016, 10:56 am
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This page is a list of SIP trunk providers in the UK (United Kingdom) including England and Scotland. Please keep this list in alphabetical order. UK SIP providers looking to add their services can do so in the list below.
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ALMOSTFREECALLS - Almostfreecalls is one of the leading VoIP (Voice over Internet Protocol) Service Provider specialising in Internet Telephony Solutions for businesses, VoIP reseller programs and VoIP carrier services across varied areas of expertise.

1comms VoIP provider for UK Businesses. Sip trunk services, UK DDI's and Asterisk Support for business users and resellers. White label & fully itemised per second billing.

1Pipe Telecom | OnePipe is a licensed carrier providing Hosted PBX and SIP Trunking in over 60 countries. We have regional network facilities on five continents connected across our private network.
  • Actual licensed operator
  • Branded customer portals
  • Multiple geographic locations on one Hosted PBX
  • Coverage in over 60 countries
  • Unlimited inbound on each channel
  • Great for inbound call centers
  • Call Center and Dialer options available

2 - Tel2 - Feature-rich VoIP provider with FREE signup and UK DIDs. Offer a host of services including call recording, web and video conferencing and collaboration services, faxmail (+ T.38 passthru), locate me, Smartphone and Desktop Apps and more. We offer all UK landline and tollfree numbers. Suitable for all users from residential, business through to large call centres. Wholesale and reseller programs and a white label 'Telco in the Cloud' product available. Lowest Rates. Save with calling bundle rates of 0.6p for landlines, 2p for Mobiles. 40+ countries at 1p/min. Build your own Telco in the cloud under your own branding and set your own rates and create your own calling plans and bundles using our fully automated web portals.

Aloha Connect Part of the Aloha Telecommunications Group, a UK National operator. Aloha Connect provides a simple platform to provision a prepaid Free SIP trunk with options to purchase DIDs (numbers) from over 50 countries. Aloha focuses purely on the quality side of the market (especially in regards to international calling). UK and Mobile calls are some of the cheapest rates on the market.

ALTOTELECOMVoIP provider for business and Call Centers - AltoTelecom is VoIP company that provides SIP Trunking services for Call Centers, hotels, small and large business using a PBX or an Asterisk based predictive dialer such as Vicidial or Goautodial for telemarketing sales, rates under 1 cent per minute to USA, Canada and UK www.altotelecom.com

  • AVOXI is a Sip Trunk Provider. AVOXI virtual call center solutions provide virtual call center products like SIP trunking and VoIP gateway solutions, with international toll-free numbers.

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VoIP Termination

June 15, 2016, 10:56 am
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Please add information to this page about VoIP call termination.

What is VoIP Termination?

VoIP call termination is used to refer to the procedures that are used for routing telephone calls from one provider to the next provider until the call has been routed to the last telephone company and has been received by the recipient. Voice termination is another term that is used for call termination. The telephone companies are also referred to as providers or carriers.

Called Party

The called party is the person who has received the telephone call. The end point of the route may be on the Internet or may be at a point that was reached by routing the call through the public switched telephone network. The procedures for routing the call stop when the call has been received by the recipient. The process may seem simple to individuals who do not experience problems with making telephone calls but is not so simple to individuals who make calls that will not connect such as calls to a different country.

Calling Party

The calling party is the person who has initiated the call and who wants to be connected to the called party. There may be problems with the telephone calls that begin on the Internet and end at a cellular phone. The sound of the voices may seem to be amplified with echoes and have a scratchy quality. The calls that are initiated with Google Voice may never connect or could be delayed.

VoIP

Voice over Internet protocol (VoIP) is a term that is used to describe a call that was initiated on the Internet such as Skype calls or calls made with Google Voice. The calls that were initiated on the Internet usually end at a point that is not on the Internet. Most of the recipients of telephone calls receive the calls with a landline phone or with a cellular phone. The route may begin on the Internet but will end at a point that was reached by routing the call from the public switched telephone network (PSTN), which is the common description for call termination.

Internet Networks

A tier-one operator is licensed and registered to operate an Internet protocol (IP) network for Internet telephony services. Tier-one operators can handle call origination and call termination. A tier-two operator can lease services from a tier-one operator. The tier-three operators can lease services from either a tier-one or two-two operator. There are also resellers of VoIP services and wholesalers in the market. The quality of the services is not very high because of the inconsistencies in the market such as fluctuations with demand, fraud and problems with doing business on an international level.

Call Origination

Call origination is used to refer to telephone calls that originate from the public switched telephone network and end the route on the Internet. Call termination is considered to be the opposite of call origination because the direction of the paths are reversed. The terms are associated with the starting point of the calls, path of the route of the calls and termination point of the calls. The operators of IP telephony services can handle calls that originate or terminate on the Internet.

Fees

The fees for services are subject to the regulations of several countries because the routes of the calls will cross over more than one country. Those countries can use legislation to control the fees for the services. Termination rates are usually very high for the countries in the Middle East and Asia. The rates are intentional high because there are more incoming calls than outgoing calls from the countries, which is caused by the diaspora effect of a migrating population.

VoIP Termination Providers

Please list VoIP Termination providers here in alphabetical order.

1Pipe Telecom | OnePipe is a licensed carrier providing Hosted PBX and SIP Trunking in over 60 countries. We have regional network facilities on five continents connected across our private network. ...
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SIP Trunk Providers India

June 15, 2016, 10:57 am
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This page is a list of SIP trunk providers in India. Please keep this list in alphabetical order. India SIP providers looking to add their services can do so in the list below.

1Pipe Telecom | OnePipe is a licensed carrier providing Hosted PBX and SIP Trunking in over 60 countries. We have regional network facilities on five continents connected across our private network.
  • Actual licensed operator
  • Branded customer portals
  • Multiple geographic locations on one Hosted PBX
  • Coverage in over 60 countries
  • Unlimited inbound on each channel
  • Great for inbound call centers
  • Call Center and Dialer options available

  • ALMOSTFREECALLS.NET - Almostfreecalls is one of the leading VoIP (Voice over Internet Protocol) Service Provider specialising in Internet Telephony Solutions for businesses, VoIP reseller programs and VoIP carrier services across varied areas of expertise.

  • ALTOTELECOM - AltoTelecom is VoIP company that provides SIP Trunking services for Call Centers, hotels, small and large business using a PBX or an Asterisk based predictive dialer such as Vicidial or Goautodial for telemarketing sales, rates under 1 cent per minute to USA, Canada and UK www.altotelecom.com

  • Incorpus TeleNetworks Your one stop solution to all voip needs, Call termination, resellers, DIDs, Softswitches, Tollfree, residentail voip, Call center voip.
Contact our executive today for more details visit our site and have a live chat or mail us at info@incorpus.in

  • AVOXI AVOXI Virtual Call Center Solutions - VoIP Service Provider, provide virtual call center products like SIP trunking and VoIP gateway solutions, with international toll-free numbers. Contact Number 1-800-462-8694.

  • CallForwarding - Be present anywhere in the world with toll free forwarding services from CallForwarding.com. Contact Number: 800-231-9802

  • i7 Solutions - VOIP Wholesale and Retail i7 Solutions is looking for VoIP Resellers in markets all around the world. We provide the Dialers and Rates your customers want, and the tools for you to control all aspects of your business. i7 Solutions is a one of the very few global VoIP solution providers with direct contracts with local incumbent telecommunications operations across the globe. Our primary business includes A2Z termination services, retails & reseller solutions for VoIP services and also providing calling cards. India TATA CLI is our premium route. Please contact us @ Gtalk and Email ID info@i7solutions.in

  • UtterU UtterU is leading online voice calling business service provider. UtterU provide Wholesale option for reseller to start international calling business around the world. UtterU also provide SIP trunk facility for all business to making call over the internet at very low cost.

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Mobile VoIP

June 15, 2016, 11:51 pm
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Mobile VoIP is an efficient, low-cost way to communicate using your cell phone and the services provided by your home or business VoIP provider.

How Does Mobile VoIP Work?


Mobile VoIP works with a cell phone’s 3G, 4G, GSM, or other Internet service to send voice calls as digital signals over the Internet using voice over IP technology. Mobile VoIP phones can also take advantage of WiFi hotspots to eliminate the calling costs of a cellular voice or data plan.

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By using VoIP, mobile VoIP phone users — especially smartphone users — can benefit from lower costs when calling, texting, or other common smartphone activities. Digital data transmission using VoIP is also typically faster, as the data is spread out over multiple packets, each taking the fastest route to its intended destination.

Using a mobile VoIP phone with WiFi hotspot access can also reduce a mobile VoIP phone user's costs by sidestepping the carrier's expensive 3G service altogether. For instance, with a cellular carrier's monthly data plan, callers can easily exceed bandwidth maximums, incurring overage charges. Tapping into WiFi hotspots with mobile VoIP software reduces that risk and extends the lifespan of the monthly data allotment.

A mobile VoIP phone service can eliminate the need for a basic voice plan, as well as optional (and costly) text add-ons. With a mobile VoIP phone, cell phone users can enjoy more flexibility in calling times than a cellular voice plan provides, with fewer restrictions. VoIP mobile phone service means that a mobile VoIP user can make unlimited inexpensive or free calls using voice over IP technology at any time.

Mobile VoIP users don't need to worry about the limitations associated with cell phone calling plans, such as:

  • Anytime minutes
  • Night or weekend minutes
  • Rollover minutes
  • Roaming charges
  • Incoming call charges
  • Messaging limits
  • Mobile-to-mobile calling (check with your mobile VoIP provider, some do treat in-network calls differently)

Mobile VoIP phone users can also take advantage of the additional, integrated features a mobile VoIP app supports. This includes high-bandwidth activities such as group chat and video chat. Accessing these functions without mobile VoIP software (by fring or Talkonaut, for instance), typically requires a separate app, and using it could impact or exceed monthly text and bandwidth maximums.

Accessing Mobile VoIP

Cell phone users can use mobile VoIP service on their phone with the addition of mobile VoIP software. These are apps offered by VoIP phone service providers customers may already be using at home or at work, such as Vonage, or standalone mobile VoIP apps such as Skype, Vyke, or Truphone.

Some services, such as Truphone, also offer an entire mobile VoIP network by combining a SIM (Subscriber Identity Module) card and an app together. ...
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VoIP Softphones

June 15, 2016, 11:57 pm
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What is a VoIP Softphone?

A VoIP softphone is a program that installs to and runs from your computer. A VoIP softphone enables you to make calls with just your computer using a VoIP service. Skype, iChat, and GoogleTalk are some of the more popular services, but there are many different ones available for you to choose from.

A VoIP softphone is accessible wherever you have a computer with you and there are both paid and free VoIP softphones. Companies often offer their own proprietary softphones that are configured to work with their service like Cisco and Counterpath.

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The VoIP softphones are designed to be intuitive to use and most resemble an actual phone handset. Or you can choose to have the layout show your contacts if that makes calls easier. You can either click the buttons on the interface to dial or use the number pad on your keyboard.

VoIP softphones are only a program on the computer, so a headset with a microphone or an internal microphone and speakers are also needed to make the calls. Headsets prices start at a very affordable $5-$10 for a standard configuration and can get up in the $100-$200 area for a high-quality wireless headset with a long battery life and interchangeable ear pieces.

Who Can Benefit From VoIP Softphones?

Softphones can be used by anybody with a computer. There are a few types of users who can really benefit from the features of a VoIP softphone:

  • VoIP beginners
  • Heavy travelers
  • Telecommuters
  • Call center employees
  • Small businesses
  • Frequent long-distance callers


VoIP beginners can quickly and cheaply explore how the service works by downloading a VoIP softphone to make free computer-to-computer or computer-to-phone calls. Heavy travelers can avoid racking up large bills on their mobile phones or at hotels by using a low-cost VoIP service with a VoIP softphone. Telecommuters can register a VoIP softphone with their office PBX system to enjoy the same call features available to them at the office while they are on the move. Call center employees and small businesses can save on costs by pairing a VoIP service with a softphone to avoid purchasing and maintaining desk phones. International and long-distance rates are much lower when using a VoIP softphone, so those making regular or frequent calls out-of-state or country can cut some major costs.

VoIP Softphone Features

VoIP softphones offer the same features that traditional phones offer and more:

  • Call forwarding
  • Call conferencing
  • Hold capabilities
  • Call transferring
  • Voicemail
  • Greeting capabilities
  • Text, IM, and video capabilities
  • Echo cancellation to improve sound quality
  • Contact list/address book


Softphones also use less energy than phone and phone system hardware, which saves on costs and is useful for green companies.

VoIP Softphone Protocols

VoIP service uses different protocols to determine how the data is processed and transferred over the network. Your VoIP softphone needs to support the same protocol your VoIP service uses. ...
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softswitch

July 9, 2016, 9:33 pm
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Softswitch is a central device in a telecommunications network which connects telephone calls from one phone line to another, across a telecommunication network or the public Internet, entirely by means of software running on a general-purpose system. Most landline calls are routed by purpose-built electronic hardware however, soft switches using general purpose servers and VoIP technology are becoming more popular.
Nowadays, many telecommunications networks make use of combinations of softswitches and more traditional purpose-built hardware.

A softswitch is also a VoIP server, providing a soft switch platform with full IP PBX call features. The most difference from IP PBX is its enormous numbers of users.

Typical application networking diagram
Typical softswitch application.jpg


See also


Softswitch Manufacturers and Providers


Image

iTel Switch
iTel Switch is a single Softswitch platform for global Retail, Wholesale, Calling card & Call shop business. Being a highly customizable and scalable VoIP Softswitch with integrated billing, it serves as an ideal platform for all the VoIP service providers who want to provide a wide range of VoIP services.

Get a iTel Switch Free Demo:

Key Features

● Rate Plan Management
● Flexible & Advanced Routing
● Live Call Monitoring
● Multilayer Security
● Analysis & Reporting
● Behavioral Based Alarm System
● Call Simulator for Route Checking
● Client Management
● DID Management
● Payment Management



  • SyncSwitch SyncSwitch Standard Platform is a web based interface which gives users a wide variety of business model implementation possibilities including Calling Card, Call Shop, Call Back, PC to Phone, Mobile Dialer, Device to phone, On net calling etc. Supports wide variety of free and proprietary codecs. SyncSwitch Standard Platform is complaint with Session Initiation Protocol(SIP) & IAX2 and facilitate conversion among them. Provides CDR and Billing. Enhanced security measures.


MediaCore Softswitch

mediacore-133_31.gif

Download overview

MediaCore is a high-performance Class 4 Solution for VoIP and SMS services developed by Speedflow.
It has the following features:
● Switching
● Routing
● Billing
● Transcoding
● Unique revener assurance mechanism 'Guardian'

Speedflow provides buyout and hosted/rented options. FREE TRIAL PERIOD is available.

Read more
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Grandstream Retailer

July 10, 2016, 12:51 am
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List of Grandstream Retailer

The list is split by continent to make it easier to find a retailer.

North America

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Ombutel Asterisk GUI

July 11, 2016, 6:04 pm
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Ombutel is a modern managment system for Asterisk, which provides a fully responsive interface with Class of Service, visual interace manamgent and user friendly interface.
Ombutel is developed around three principles: speed, intuitiveness, security.
Supported systems - Asterisk 11 and up.

For more details see: www.ombutel.com

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