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Web Conferencing

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Please add information to this page about Web Conferencing, and web conferencing providers.

Web conferencing is the process of using an Internet connection to conference with one or more people simultaneously through audio or video.

Why Use Web Conferencing?

Meeting in person with just one individual can be expensive and time consuming, and even more so when you are trying to get a whole room full of people together to discuss something important. Instead of factoring in commutes and rented conference rooms, have everyone meet virtually from the comfort of their own offices. With web conferencing, you can do and share everything you would in a face-to-face meeting, such as uploading files to share or giving everyone a view of your own screen. Hosting a lecture or a webinar is also easy this way.

What Operating Systems Work With Web Conferencing?

Because there are so many different kinds of laptops and mobile devices out there, web conferencing software has been developed with a similar variety, enabling any solution in regards to operating systems and other differing technology. All-computer web conferencing is readily available, but also make sure to take into consideration the rising dependence of mobile devices by everyone; perhaps the group would be more interested in web conferencing from their smart phones, so in that case you would choose a software that excels in mobile devices. Some web conferencing software can be accessed on all platforms, and some target specific operating systems for maximum use in special skills.

What About Audio/Video/Chat Capabilities?

As a whole, web conferencing software is very versatile; there is something for everything. For example, there is an option that everyone can see everyone else's faces and speak so everyone hears, or can type into a special chat window that follows the conversation and allows for questions. For whatever a meeting would need to sound and look like in person, there is a web conferencing option to make that happen.

What About Other Features?

Video conferences, file uploads and sharing, the ability to record the meeting (in addition or instead of taking minutes), and share a single screen on everyone's device are just a few of the amazing capabilities of web conferencing. Truly, whatever would be discussed and handed out in a typical board room meeting would get the same treatment in these online meetings, but instead of everyone getting a stack of printed documents in a binder, they can just download the packet to their computer. No filing, which saves room, and no wasting paper, which helps save the environment.

Is This Technology Secure?

Some software is more secure than others; this is true no matter what the type is. When you make the decision about which web conferencing software is best for you, take into consideration the level of security and encryption needed for your business and choose accordingly.

Web conferencing is a low cost and highly effective means to organize business meetings, for companies who have just one office or those that have a hundred offices spread across the world. Organizing that huge monthly meeting will have never been easier. Save time, save money, save paper, and choose web conferencing for the future of your business.

Web Conferencing Providers


Please keep this list of web conferencing providers in alphabetical order

  • Collaboration Solutions Spectranet offering Audio & Video Conferencing solutions and the most innovative Hosted Messaging services.
  • CosmoConf developed in WebRTC & FreeSWITCH is a unified conferencing solution to conduct conferences, meetings, demo, presentations, etc. remotely worldwide.
  • Cisco - Cisco Unified Collaboration Solutions provides all aspects of communication including phone and video conferencing over the web.
  • Drum - Drum provides a web meeting solution utilising WebRTC removing the barriers of software downloads integrated into a website or portal. ...

VoIP Providers Canada

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This is a list of VoIP providers in Canada. These companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP. Please add VoIP Providers Canada to the list below.


Business VoIP Providers in Canada

  • FiberConX100% Canadian owned/operated. Providing premium hosted business phone services,including: Phones, SIP Lines/trunks, Conference calling
  • REVE Systems is a Singapore based company that provides VoIP & IP Communication solutions for Mobile VoIP, SIP Softswitch, VoIP Billing, Bandwidth Optimization, WebRTC, MVNO and Mobile OTT. A RED Herring’s 2012 Top 100 Global Winner, REVE serves more than 3000 VoIP and telecommunication service providers in over 78 countries.
    • VoiceMeUp Largest Coverage for Canadian DIDs for business usage. Channel agregation available. Wholesale and Affiliates program. T.38 Supported In/Out. Supports SMS, Smart Caller ID. User accessible interface.
    • Netfone: Specializes in Cloud Hosted Business Phone Systems, Business VoIP Lines, SIP Trunks, and On-Premise Phone Systems using only premium business grade service. The company has by far the best cell phone integration with their service. Netfone provides service throughout Canada. Offer managed business ADSL internet in western Canada ensuring that voice is traveling in our private network and ensuring quality of service.

VoIP Termination

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Please add information to this page about VoIP call termination.

What is VoIP Termination?

VoIP call termination is used to refer to the procedures that are used for routing telephone calls from one provider to the next provider until the call has been routed to the last telephone company and has been received by the recipient. Voice termination is another term that is used for call termination. The telephone companies are also referred to as providers or carriers.

Called Party

The called party is the person who has received the telephone call. The end point of the route may be on the Internet or may be at a point that was reached by routing the call through the public switched telephone network. The procedures for routing the call stop when the call has been received by the recipient. The process may seem simple to individuals who do not experience problems with making telephone calls but is not so simple to individuals who make calls that will not connect such as calls to a different country.

Calling Party

The calling party is the person who has initiated the call and who wants to be connected to the called party. There may be problems with the telephone calls that begin on the Internet and end at a cellular phone. The sound of the voices may seem to be amplified with echoes and have a scratchy quality. The calls that are initiated with Google Voice may never connect or could be delayed.

VoIP

Voice over Internet protocol (VoIP) is a term that is used to describe a call that was initiated on the Internet such as Skype calls or calls made with Google Voice. The calls that were initiated on the Internet usually end at a point that is not on the Internet. Most of the recipients of telephone calls receive the calls with a landline phone or with a cellular phone. The route may begin on the Internet but will end at a point that was reached by routing the call from the public switched telephone network (PSTN), which is the common description for call termination.

Internet Networks

A tier-one operator is licensed and registered to operate an Internet protocol (IP) network for Internet telephony services. Tier-one operators can handle call origination and call termination. A tier-two operator can lease services from a tier-one operator. The tier-three operators can lease services from either a tier-one or two-two operator. There are also resellers of VoIP services and wholesalers in the market. The quality of the services is not very high because of the inconsistencies in the market such as fluctuations with demand, fraud and problems with doing business on an international level.

Call Origination

Call origination is used to refer to telephone calls that originate from the public switched telephone network and end the route on the Internet. Call termination is considered to be the opposite of call origination because the direction of the paths are reversed. The terms are associated with the starting point of the calls, path of the route of the calls and termination point of the calls. The operators of IP telephony services can handle calls that originate or terminate on the Internet.

Fees

The fees for services are subject to the regulations of several countries because the routes of the calls will cross over more than one country. Those countries can use legislation to control the fees for the services. Termination rates are usually very high for the countries in the Middle East and Asia. The rates are intentional high because there are more incoming calls than outgoing calls from the countries, which is caused by the diaspora effect of a migrating population.

VoIP Termination Providers

Please list VoIP Termination providers here in alphabetical order.


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Intellocom, LLC, a carrier offering complete voice solution

Discover Intellocom, a carrier that offers premium service at best in class rates. ...

Asterisk Appliances

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An Asterisk appliance is a computer with Asterisk installed or “embedded” along with an Asterisk GUI, and FXO and FXS ports. Generally, Asterisk appliances have smaller form factors than desktops or some server models, and are highly efficient at running an Asterisk PBX.

Asterisk appliances are useful for small businesses wanting a complete PBX that is efficient in size, performance speed, and energy usage. Asterisk appliances are less expensive than typical PBXs, ranging from $200-$1000.

Asterisk appliances can be custom-made or pre-built from proprietary sources, or a user can build their own. Because Asterisk can run on nearly any computer, there is a wide variety of choice when it comes to the individual components of an Asterisk appliance. For example, Asterisk can be configured, depending on the modules, for 32 or 64-bit architecture. Some Asterisk appliances can use netbook chipsets such as the Intel Atom for a smaller form factor.

When building an Asterisk appliance, compiling modules can restrict chipset and operating system. For example, the Astlinux project must use the uClibc compiler rather than the more common GCC compiler, which makes Astlinux incompatible with Digium’sG.729a codec.

Proprietary Asterisk appliances come in many forms and do not require the user to compile code. Rhino’s Ceros uses Intel Core i3, 160GB hard drive and 1GB RAM with whatever Asterisk distribution the user chooses. The Phonebochs Telephony Appliance from Rockbochs, on the other hand, uses Intel Core Duo Mobile and Trixbox.

Asterisk Appliance from Digium

Digium, Inc has its own product called Asterisk Appliance 50. The server is designed for small businesses (up to 20 users) and can function as a hybrid phone solution or complete VoIP PBX.

Other Proprietary Asterisk Appliances

Small Business VoIP

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Small business VoIP service can provide a host of benefits for small businesses that are interested in saving on costs and upgrading their business telephone system. Small business VoIP benefits include:
  • Phone service that is significantly less expensive than traditional telephone service
  • A small business VoIP telephone system is geared towards small businesses
  • Plans are scalable for small businesses that have the potential to grow
  • Small business VoIP providers usually offer no contract plans
  • Small business VoIP phone systems offer advanced features that can make a small business seem like a Fortune 500 company

How does small business VoIP work?

Small business VoIP typically works with a hosted PBX model. This is to say that the PBX is hosted at the facilities of the small business VoIP provider. By hosting the PBX at the provider's location, the small business does not need to spend money, resources, and man-hours on expensive PBX hardware, software, and maintenance.

Small Business VoIP Providers

This is a list of VOIP Service Providers who offer full service products primarily small businesses. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP. See also:


Service providers operating in more then one country are listed under each country. "Operating in a country" means a provider that has billing and support staff located in the country, and offers service subject to the regulations and consumer protection laws of that country.

Please describe services in neutral language and normal fonts. Don't bother listing prices--unless you really plan to return and edit them as things change. If you want to add your company, please read the Posting Guidelines for Promoting Products and Services. When you add your entry to this page, please make sure your entry is in alphabetical order in relationship to other vendors listed in the same section. Failure to follow these guidelines will result in deletion!


Please include relevant information like SIP or IAX handoff, how outgoing CLID is set, whether a given account may originate multiple calls at once, etc. ...

CNAM

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CNAM is an acronym which stands for Caller ID Name.

When phone calls are made, there are usually two user-facing identifiable pieces of information: a phone number and a Caller ID Name (usually a 15-character string). CNAM can be used to display the calling party's name alongside the phone number, to help users easily identify a caller.

There are numerous CNAM lookup services which allow you to pay a small fee to lookup the CNAM of a specified caller (by phone number).

CNAM Lookup Services List:


Sponsored:OpenCNAM - Caller ID Made Simple.

- Get started instantly
- No lengthy contracts
- No drawn out sales cycle
- Carrier grade Caller ID
- Standard and Plus service levels
-- Standard service offers real network CNAM at competitive rates based on volume
-- Plus service offers nearly 90% coverage in North America including toll-free names and international coverage
- Low latency performance
- Integrate using: HTTP, ENUM, SS7 or SIGTRAN
- 99.999% uptime
- Live chat and toll free phone support 1-888-315-TELO (8356)

Telo pioneered the first developer friendly telephony data API in 2011 with the launch of OpenCNAM. Since then, Telo has released subsequent versions of OpenCNAM that extends Caller ID coverage to over 229 countries. Today, Telo is committed to leading data services innovation by providing easy to use, enterprise level, developer friendly APIs.

To make changes to this page, please email support.



http://www.bulkcnam.com/ Cost: Only $0.005 per query for carriers or $0.009 for hobbyists! No catch, guaranteed with easy paypal integration. Sign Up for a FREE Account and we will credit you 30 FREE CNAM queries to try http://www.bulkcnam.com/.

http://www.calleridservice.com No monthly fees or account minimums and 20 free queries to test our service when you open an account ( instant setup ). Simple HTTP API or Fast AGI that can be placed in your Asterisk dial plan. Also native support for Switchvox PBX systems. Results are never cached so you get up to the minute real-time results. Retail prices are $.006 per query and bulk pricing is available with a volume commitment of at least 25,000 queries per month. Free support and installation assistance is available.

www.callwithus.com offers both CNAM ($0.006) and LRN ($0.0003) look ups. No minimums and monthly charges. Simple HTTP API, easy to integrate to Asterisk dial plan.

CID(name) Professional CNAM (Caller name) delivery

  • EVERY LOOKUP IS LIVE FROM THE SS7 (direct from the carrier owning the number)
  • NO CACHING... EVER!
  • NO 3rd party data sources
  • NO monthly fees
  • NEVER pay full price for unavailable results
  • Carrier grade, multi-redundant platform
  • Simple to integrate HTTP API
  • 99.7% caller id name accuracy
  • Lightning fast query responses (under 500ms)
  • Volume pricing as low as $0.002 per query
  • Try before you buy, 100 free dips with every new account
  • You choose the output, TEXT/JSON/XML
  • Track sub-accounts
  • Easy integration with Freeswitch, Asterisk, OpenSIPS, and other open source voip platforms
  • Easy access and daily downloads to your account activity
  • Thousands of happy customers

Get CARRIER GRADE CNAM at http://www.cidname. ...

Virtual PBX

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Virtual PBX is a budget-friendly form of hosted VoIP (Voice over Internet Protocol) that usually only handles inbound calls. A virtual PBX is typically intended for small business VoIP customers with fewer than 10 employees and low-volume telephone traffic.


What Is Virtual PBX?

A virtual PBX is an economy-class version of hosted PBX. Hosted and virtual PBX systems are business VoIP PBX phone systems that transmit calls over the Internet as data.

A virtual PBX offers inexpensive business VoIP telephone service to small businesses. As with a hosted PBX phone systems, a virtual PBX is owned and maintained off-site by a VoIP service provider. A virtual PBX enables a small business telephone system to access enterprise-level features such as auto attendants and voicemail. With virtual PBX small business telephone systems, small start-ups, mom-and-pop shops, freelancers, and entrepreneurs can all present a professional image to vendors, investors, and customers.

Depending on the service provider, a virtual PBX phone system may require a separate phone service for outbound calls.

Virtual PBX Features


Virtual PBX phone systems offer lower costs and fewer features than hosted PBX phone services. Compared to hosted PBX small business telephone systems, virtual PBX service is limited to the most basic fundamentals of business-oriented call controls. Virtual PBX is geared toward simple inbound call-routing for SoHo offices with few personnel, small budgets, and limited calling needs. As with many hosted PBX calling services, most virtual PBX phone systems do not require a contract or term commitment.

Standard features offered with most virtual PBX plans are:

  • Voicemail
  • Auto attendant
  • Unlimited call handling (no busy signals)
  • Call forwarding

Limitations


Virtual PBX phone systems generally:

  • Handle only inbound calls
  • Offer a limited number of extensions
  • May not include Fax over IP (FoIP) services
  • Include a set amount of free minutes
  • May not offer voicemail-to-email
  • May not include international long-distance coverage
  • May not offer Internet fax service
  • May charge extra for conference calling

The features offered vary by virtual PBX VoIP provider. As VoIP service becomes a more common solution for small business telephone systems, many virtual PBX plan features are incorporating the more advanced features of hosted PBX phone systems. Compare plans and prices to determine the best virtual PBX solution.

Cost

Virtual PBX phone prices depend on a variety of factors, such as the features included. Virtual PBX phone service plans can start as low as $9.95 (Grasshopper) per month.

Virtual PBX Service Providers


Some virtual PBX providers include:

VOIP Service Providers Business

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Business VoIP Providers - Compare and Choose a Business VoIP Provider

Quality business VoIP providers today offer a wide variety of feature packages, services and prices. Selecting the ideal provider and service options will depend on your type and size of business, features needed and projected volume of usage. Even when working with top-tier providers, your basic monthly service charges per line may begin at rates as low as $20. Before choosing your VoIP provider, it is essential to first determine your company's precise telecommunications needs to enable timely and cost-efficient initiation of your service. By consulting your chosen Voice over IP service team and seeking their expert advice in advance, you can be prepared to take the following steps to facilitate the smooth, productive startup of your services:

  • Evaluate Your Internet Connection. - Determine the strength and capacity of your Internet connection and bandwidth. You need to ensure that your system has adequate speed to best accommodate your new VoIP installation for top quality service.
  • Assess Your Company Budget and Needs. - With knowledge of your company's current budget and VoIP needs, you can more easily select the service provider and feature options that meet your requirements.
  • Determine Your Equipment Needs. - Evaluate your current and near future VoIP equipment needs. Phones can be purchased from around $50 to $500 or more. Once you decide which feature options are immediate requirements and which ones can be added later as needed, you are ready to choose your service provider.
  • Compare VoIP Providers. - By comparing VoIP company service options, advanced features and equipment along with user and industry reviews, you can best make a wise decision, selecting the ideal VoIP provider for your enterprise.

Important Information to Request from Any Potential VoIP Provider

Before signing a service contract with any business VoIP provider, be sure to request basic service information and practices in writing. You need to be certain of such details as startup costs and monthly fees, any limitations and costs on portable phone numbers and exactly which features are included in the service package you select. You also need to know if international calling is included, charges for adding extra features and the extent of customer care and technical services provided. Also important are such issues as whether your provider offers a money back guarantee and if there are any cancellation fees. It is also helpful to determine prior to signing up for VoIP services if there are any hidden fees assessed by your chosen provider.

Take Full Control and Advantage of Your VoIP System

Once your new business VoIP system and service are in place, you and your staff members will have full-control capabilities for use of your business communications system. Your service provider will ensure connection with your online portal for customizing your telecomm options. These modern digital portals are user-friendly, enabling feature changes and additions to be made for immediate availability. You and your staff can make decisions and changes in real-time that work for you right in the moment.

You can manage your call settings remotely, directing calls to voicemail or having them transferred to another number or extension. You can also make exceptions to any chosen setting in your phone system. For example, if you are expecting an important business call and want to take that call, but hold all other calls for a few hours, you can set your phone to direct only the designated call to ring on your extension. This system allows and encourages you to take complete control of your telecommunications systems and settings so that the service works for your best interests and immediate needs at all times.

Major Business Benefits and Advantages of Installing VoIP

With an excellent quality VoIP system installed and running well in your company offices to provide remote access for you and your employees, you can work much more efficiently, achieving more in less time. You will enjoy the many benefits of knowing that you can leave the responsibility of your advanced office telecommunications system operations to your VoIP provider while you handle other important business matters. Other major benefits and advantages of your new business VoIP system enable you to accomplish the following:

  • Schedule Your Own Business Hours. ...

Call Center Software

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Call center software is the software system that allows a company or organization to run a call center. This page lets you compare call center software providers.

There are hundreds of different providers of call center software across the globe, and every call center software system has its pros and cons. When selecting the right call center software for your business, contact center, or call center, it's important to decide which features you want your phone system to have.

Types of Call Center Software


ACD helps productivity by assigning inbound agents to incoming calls. The automatic call distributor uses a set of instructions to determine who gets the call in the system. The algorithm can route calls based on agent skill or whoever has an idle phone. ACD can use caller ID or automatic number identification, but usually interactive voice response is enough to help the system determine the reason for the call.

An automatic call distributor can also take advantage of computer telephony integration. Agents can receive relevant data on their computers along with the incoming call.

Computer telephony integration is a broad category of software that connects telephone and computer systems. Computer telephony integration software can have both desktop and server functions. Various applications make up a system that can control phones, display call information, and route and report calls.

Interactive voice response allows callers to route themselves to the appropriate department or use the company’s database for assistance. More sophisticated interactive voice response systems can access accounts and perform certain tasks, such as activating a credit card through a bank’s phone system. IVR involves using dial tone multi-frequency or voice commands. In the VoIP industry, a PBXauto attendant is near interchangeable with IVR. However, auto attendants are not capable of speech recognition.

A predictive dialer calls a list of phone numbers at once. Outbound agents are then connected to the numbers that answer. A predictive dialer uses calculations to minimize the idle time of agents and the potential of losing answered calls when no agents are available.

Contact Center Software

For contact centers, software includes applications for chat, email, and web interaction in addition to telephony functions.

Call Center Software Providers

This is a list of call center software providers and developers. Please keep this list in alphabetical order.
  • Autom8 Enterprise Automated predictive dialer from Autom8 Group that is fully Omni Channel, communicate with your customers using Email, SMS, Webchat and Social Media (Facebook, Twitter, Linkedin, Google) making this truly a solution for the future.
  • 3CX Phone System Pro offers CRM integration, advanced reporting and queue strategies, inbuilt failover, integrated video conferencing and much more. ...

OpenSIPS

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About OpenSIPS


OpenSIPS (Open SIP Server) (former OpenSER) is a an Open Source SIP proxy/server for voice, video, IM, presence and any other SIP extensions.

OpenSIPS is a multi-functional, multi-purpose signaling SIP server - it can act as SIP Router/Switch, SIP Registrar, Application Server, Redirect Server, Load Balancer / Dispatcher, Back-to-Back User Agent, Presence Server, IM Server, Session Border Controller, SIP Front-End, NAT traversal Server, IP Gateway (SMS, XMPP) and others - see the full Set of Features.


OpenSIPS is recommended for any kind of SIP scenario / service by:
  • the high throughput - tens of thousands of CPS, millions of ‏simultaneous calls (see official tests)
  • the flexibility of routing and integration - routing script for implementing custom routing logics, several interfacing APIs (see the Manual)
  • the effective application building - more than 120 modules to provide features, for SIP handling, for backend operations, for integration, for routing logics (see List of Modules)

OpenSIPS Trainings


The OpenSIPS project provides several types of official trainings to help you gain SIP / OpenSIPS knowledge and hands-on experience. Different flavors of trainings are available, online or onsite, for beginners or advanced studies, with general purpose or highly focus on certain topics, publicly available or private customized sessions.

For more details on the available trainings, please visit the official web page.

OpenSIPS Summits


What is OpenSIPS Summit ?

The OpenSIPS Summit is a conferencing event that aims to provide the necessary knowledge to understand and use OpenSIPS. It is an 100% OpenSIPS event focused on:
  • presenting what OpenSIPS is
  • what is OpenSIPS place in SIP environments, integration considerations
  • usage scenarios for OpenSIPS
  • real case studies with OpenSIPS
  • open discussions on OpenSIPS matters
  • open talks on future directions for OpenSIPS

Who should attend ?

If you are looking to discover, understand and evaluate OpenSIPS, the OpenSIPS Summit is the right place to be. We will answer to your questions like:
  • what OpenSIPS can do for my SIP network
  • what are the OpenSIPS capabilities, features and limits
  • how to extend, expand and enhance my SIP service with OpenSIPS.

Details and Schedule

Check the official web page of the OpenSIPS Summits. ...

DooxSwitch

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Class 5 Softswitch with Billing and Routing



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www.dooxswitch.com

DooxSwitch is a software platform allowing for rapid VoIP services roll-out. It contains all necessary elements required in successful implementation of various VoIP services..




  • Screenshots here
  • All functionality covered in the detailed manual
  • Newest info and troubleshooting tips can be found in the wiki




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Otubio

H.263-Sorenson

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Sorenson Spark is an implementation of H.263 for use in Flash Video and Adobe Flash files. FFmpeg uses FLV1 FourCC and Adobe frame identifiers of 0x21, 0x22 and 0x23.

As Apple began to embrace MPEG-4 and move away from other proprietary codecs, Sorenson Media licensed Sorenson Spark (Sorenson H.263) to Macromedia, which was included with Macromedia Flash MX v6 on March 4, 2002. Sorenson Spark is the required video compression format for Flash Player 6 and 7.

Macromedia later tried to find a better video codec. Starting with Flash Player 8 (released in September 2005), the preferred video codec became VP6. Sorenson Spark can be still used in the Adobe Flash CS4 Professional (2008) for Flash Video files (alongside H.264 and VP6).17 According to Adobe engineer Tinic Uro, Sorenson Spark is an incomplete implementation of H.263. It differs mostly in header structure and ranges of the coefficients.

FFmpeg in 2003 added encoding and decoding support for Sorenson H.263.
Asterisk can support it with the chan_rtmp developped by ulex.

Zycoo Coovox V2

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Zycoo Co., Ltd.
Location: Chengdu, China
The Coovox V2 is an asterisk business-PBX for small and mid-sized companies, currently running asterisk 13.Worlwide Shipping, Wholesale prices available on request. http://zycoo.com/html/IP_Phone_System.html
email: zycoo@zycoo.com
Subscribe Zycoo newsletter: http://zycoo.com/html/Newsletter.html

Coovox V2 series is license free, feature-rich and lot of outstanding add-on software to improve your office communications productivity. Coovox V2 carries outstanding modular design forward from Coovox V1, that all modules are standardized in slot module design and fits different models of Coovox V2 IP PBX.
Coovox U20 V2: http://zycoo.com/html/U20_V2.html
Coovox U50 V2: http://zycoo.com/html/U50_V2.html
Coovox U80: http://zycoo.com/html/U80.html
Coovox U100 V2: http://zycoo.com/html/U100_V2.html

Zycoo Coovox V2 add-ons:
  • CooCall -A free of charge soft phone use with Coovox V2 IP PBX, Android and iOS version available.
http://zycoo.com/html/CooCall.html
  • CooBill is enterprise grade billing software, integrated with Coovox V2 IP PBX.
http://zycoo.com/html/CooBill.html
  • CTMS V2, A unique and dedicated telephone system solution for group enterprises.
http://zycoo.com/html/CTMS_V2.html
  • UC Pro, is a powerful unified communication software suite which allows users a high level of integration, communication and collaboration between their telephone system and their internal business system.
http://zycoo.com/html/UC_Pro.html

Fonality Reviews

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Fonality - An Exceptional Provider


More than 30,000 business owners and IT pros already know about Fonality's flexible and reliable business VoIP service and phone systems. According to experts, Fonality is an exceptional VoIP and IP Communications product and service that helps more than 10,000 users place over more than 20 million calls.

Fonality’s business VoIP service and phone systems come bundled with their powerful combination of unified communications software, that’ll help you sell, service, and collaborate with ease. Only Fonality can give you and your team the same exceptional experience whether you decide to choose pure cloud or the hybrid hosted on-premises phone systems.

Plans and Pricing

With an array of deployment options, cheap features, and easy set-up, Fonality offers customers three basic business phone plans and business VoIP equipment. All of the business phone services include unlimited VoIP and desktop phone options.

Essentials
Essentials is the cheapest plan offered at $19.99 per user per month.
Some of these features include:
-Unlimited calling to anywhere in the USA, Canada, France, Ireland, Italy, Spain, Puerto Rico, Guam, US Virgin Islands and the UK.
- 24/7 Gold support
-Unlimited Basic Queues
- Auto attendant
- Fonality Academy Training

Professional
Take it to the next level with the professional plan available at $24.99 per user per month. This plan includes everything in the Essentials plan and also includes:
-Softphone
-Heads Up Display (HUD Wed)
- HUD Mobile App
- Click to Dial Browser Extension
-Helpful Integrations (connect tools you use)
-Audio conferencing
-On-Demand Recording
-Daily Email Reports

Ultimate
The Ultimate plan is a very all inclusive plan that includes all the features of Professional, and also includes:
-Voicemail Transcription
-HD Video Collaboration
-Advanced Call Center Agent License

Awards and Recognition

Everyone is raving about Fonality and its outstanding product and service. Fonality has earned TMC's Annual Internet Telephony Product of the year award for their exceptional VoIP and IP Communications products and services during the years of 2011, 2012, 2014, 2015 and 2016. In addition, Fonality also won the TMC's annual Contact Center Technology Award for 2015 and 2016. This award is given to companies that have demonstrated exceptional customer service through technology.

From small businesses to enterprises, Fonality is a trusted and reliable name that will ensure top quality performance for your company

VOIP Event Calendar

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October 2016

  • 19-20: ElastixWorld 2016 - The seventh edition of the event will be held at Buenos Aires, Argentina. More information at ElastixWorld
  • 12-13: Middle East 2016 GCCM - Annual carriers' meeting with 500+ atendees. Meet Speedflow Team at GCCM to discuss their telecom services and VoIP software solutions.

September 2016

  • 26 – 27 TELECODAYS Dubai - TelecoDays Dubai is an annual global telecom event bringing together wholesale voice, mobile, data carriers, SMS companies, MVNOs and telecom solutions vendors from around the world. Set an Appointment

May 2016

  • 18-20 : Kamailio World Conference 2016, in Berlin, Germany - jubilee edition celebrating 15 years of development for Kamailio, the open source SIP server project
  • 10-12 : OpenSIPS Summit 2016 in Amsterdam, The Netherlands - 2 days of presentations and updates from the OpenSIPS core team, community and related projects + 1 day of Workshops and Design Clinics.

March 2016

  • 24 – 25 TELECODAYS Prague 2016 - Global telecom meeting in the heart of Europe bringing together wholesale voice, mobile, data carriers, MVNOs and telecom solutions vendors from around the globe.
  • 15 – 16 Telecoms World Asia 2016 - With a 17 year track record, and the revamped theme “Exploding Bandwidth, Emerging Markets, Evolving Partnerships”, Carriers World Asia continues to be the stage, in this new digital age, where decision makers from leading international carriers, operators, authorities and suppliers throughout the entire wholesale communications chain meet to learn, strategise and partner for the common goal of core revenue sustenance and growth in a region of rising opportunities.
  • 14 - 18 : Join TrainingCity in Midtown Manhattan, "The Big Apple" for our ever popular "hands on" VoIP Training & SIP Training classes! VoIP Hands On Workshop * Hands On SIP Training These classes will sellout, Email TrainingCity today for more information.

Feb 2016

  • 11 - 12 Phoenix, AZ SIP Training Course. Hands on SIP training with the trusted experts from TrainingCity. Join us in Phoenix & Learn SIP with hands on labs and expert instructors! Hands On SIP Training. ...

DIDforSale

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DIDforsale is a leading Wholesale VoIP Origination and Termination service provider based in California, USA. With 11000+ Rate Centers DIDforSale has the largest footprint in USA.

Our Mission

We have build upon the superior voice infrastructure that ensures your customers get the best voice quality and availability in the market today. You can now enhance your efficiency with reduced cost and superior quality. Our network is optimized to minimize call drops, lags, and echoes. We partner with quality service providers both in the US and all over the world to handle your calls with amazing call quality.

Available Products


Developer Kit

DIDforSale’s developer kit is designed for the developers. It provides a platform which includes tools and resources that enables developer to program Voice, SMS or application system that best suits your organizations requirements. You can start building your Voice and SMS application in less than 5 minutes


Our Clients

DIDforSale has been successfully serving various industries with their respective services. However our prime clients are:-
  • Enterprise and Small Businesses
  • Call Center
  • Calling Card Company
  • Lead Generation
  • PBX Hosting Companies
  • Call Conference Providers

Reseller Program

We offer a rewarding reseller program and provide complete VoIP infrastructure, which includes Front end websites templates, back end Content Management System, Front end Customer portals, customer management back end admin interface, VoIP Gateways and Full technical support.

Contact Us


Visit us at: http://www.didforsale.com
Call: 1-949-930-0360

VoIP Softphones

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What is a VoIP Softphone?

A VoIP softphone is a program that installs to and runs from your computer. A VoIP softphone enables you to make calls with just your computer using a VoIP service. Skype, iChat, and GoogleTalk are some of the more popular services, but there are many different ones available for you to choose from.

A VoIP softphone is accessible wherever you have a computer with you and there are both paid and free VoIP softphones. Companies often offer their own proprietary softphones that are configured to work with their service like Cisco and Counterpath.


The VoIP softphones are designed to be intuitive to use and most resemble an actual phone handset. Or you can choose to have the layout show your contacts if that makes calls easier. You can either click the buttons on the interface to dial or use the number pad on your keyboard.

VoIP softphones are only a program on the computer, so a headset with a microphone or an internal microphone and speakers are also needed to make the calls. Headsets prices start at a very affordable $5-$10 for a standard configuration and can get up in the $100-$200 area for a high-quality wireless headset with a long battery life and interchangeable ear pieces.

Who Can Benefit From VoIP Softphones?

Softphones can be used by anybody with a computer. There are a few types of users who can really benefit from the features of a VoIP softphone:

  • VoIP beginners
  • Heavy travelers
  • Telecommuters
  • Call center employees
  • Small businesses
  • Frequent long-distance callers


VoIP beginners can quickly and cheaply explore how the service works by downloading a VoIP softphone to make free computer-to-computer or computer-to-phone calls. Heavy travelers can avoid racking up large bills on their mobile phones or at hotels by using a low-cost VoIP service with a VoIP softphone. Telecommuters can register a VoIP softphone with their office PBX system to enjoy the same call features available to them at the office while they are on the move. Call center employees and small businesses can save on costs by pairing a VoIP service with a softphone to avoid purchasing and maintaining desk phones. International and long-distance rates are much lower when using a VoIP softphone, so those making regular or frequent calls out-of-state or country can cut some major costs.

VoIP Softphone Features

VoIP softphones offer the same features that traditional phones offer and more:

  • Call forwarding
  • Call conferencing
  • Hold capabilities
  • Call transferring
  • Voicemail
  • Greeting capabilities
  • Text, IM, and video capabilities
  • Echo cancellation to improve sound quality
  • Contact list/address book


Softphones also use less energy than phone and phone system hardware, which saves on costs and is useful for green companies.

VoIP Softphone Protocols

VoIP service uses different protocols to determine how the data is processed and transferred over the network. Your VoIP softphone needs to support the same protocol your VoIP service uses. ...

VOIP Service Providers Business

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Business VoIP Providers - Compare and Choose a Business VoIP Provider

Quality business VoIP providers today offer a wide variety of feature packages, services and prices. Selecting the ideal provider and service options will depend on your type and size of business, features needed and projected volume of usage. Even when working with top-tier providers, your basic monthly service charges per line may begin at rates as low as $20. Before choosing your VoIP provider, it is essential to first determine your company's precise telecommunications needs to enable timely and cost-efficient initiation of your service. By consulting your chosen Voice over IP service team and seeking their expert advice in advance, you can be prepared to take the following steps to facilitate the smooth, productive startup of your services:

  • Evaluate Your Internet Connection. - Determine the strength and capacity of your Internet connection and bandwidth. You need to ensure that your system has adequate speed to best accommodate your new VoIP installation for top quality service.
  • Assess Your Company Budget and Needs. - With knowledge of your company's current budget and VoIP needs, you can more easily select the service provider and feature options that meet your requirements.
  • Determine Your Equipment Needs. - Evaluate your current and near future VoIP equipment needs. Phones can be purchased from around $50 to $500 or more. Once you decide which feature options are immediate requirements and which ones can be added later as needed, you are ready to choose your service provider.
  • Compare VoIP Providers. - By comparing VoIP company service options, advanced features and equipment along with user and industry reviews, you can best make a wise decision, selecting the ideal VoIP provider for your enterprise.

Important Information to Request from Any Potential VoIP Provider

Before signing a service contract with any business VoIP provider, be sure to request basic service information and practices in writing. You need to be certain of such details as startup costs and monthly fees, any limitations and costs on portable phone numbers and exactly which features are included in the service package you select. You also need to know if international calling is included, charges for adding extra features and the extent of customer care and technical services provided. Also important are such issues as whether your provider offers a money back guarantee and if there are any cancellation fees. It is also helpful to determine prior to signing up for VoIP services if there are any hidden fees assessed by your chosen provider.

Take Full Control and Advantage of Your VoIP System

Once your new business VoIP system and service are in place, you and your staff members will have full-control capabilities for use of your business communications system. Your service provider will ensure connection with your online portal for customizing your telecomm options. These modern digital portals are user-friendly, enabling feature changes and additions to be made for immediate availability. You and your staff can make decisions and changes in real-time that work for you right in the moment.

You can manage your call settings remotely, directing calls to voicemail or having them transferred to another number or extension. You can also make exceptions to any chosen setting in your phone system. For example, if you are expecting an important business call and want to take that call, but hold all other calls for a few hours, you can set your phone to direct only the designated call to ring on your extension. This system allows and encourages you to take complete control of your telecommunications systems and settings so that the service works for your best interests and immediate needs at all times.

Major Business Benefits and Advantages of Installing VoIP

With an excellent quality VoIP system installed and running well in your company offices to provide remote access for you and your employees, you can work much more efficiently, achieving more in less time. You will enjoy the many benefits of knowing that you can leave the responsibility of your advanced office telecommunications system operations to your VoIP provider while you handle other important business matters. Other major benefits and advantages of your new business VoIP system enable you to accomplish the following:

  • Schedule Your Own Business Hours. ...

BULK SMS

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Bulk SMS, also known as bulk messaging or bulk text messaging is the act of disseminating SMS messages in large numbers so they are able to be delivered to various mobile phone terminals. This form of messaging is typically utilized by consumer brands, banks, enterprises and media companies. The messages are generally used for mobile marketing, enterprise and entertainment. However, banks often use them for fraud control. For example, if criminals are circulating a fake email that is asking people who have accounts at a certain bank to provide their social security numbers or other confidential information, these text messages can alert people to the scam so they do not fall victim to it. Bulk messaging is often utilized for reminders and alerts. However, it is more frequently used to send communications and information between customers and staff of various companies. Bulk messaging enables the delivery of SMS messages to large numbers of mobile phones that are located all around the world.

Bulk messaging software

In order to receive and send bulk messages, software is needed. There are many types of software packages specifically designed for this task that are available. These packages give their users the ability to send messages to as many phone numbers as they want. There are many different ways in which these phone numbers can be managed.

The vast majority of software applications that are designed to be used with SMS enable the user to upload mobile phone number lists with the use of a CSV or TXT file. Systems that are more advanced are capable of automatically deleting any numbers that are repeated. There are also systems that can be programed to validate all of the mobile phone numbers before the messages are sent to them.

Enhanced software features are also currently available that allow users to schedule messages to be delivered at certain days and/or times. Bulk messages are also able to be sent on mobile networks that are international or national, assuming that the provider of the bulk messaging software sends internationally.

Bulk messaging portal

Bulk messaging features can be added to websites through the use of this specific online script. Unlimited mobile phone numbers can be added to the list of numbers to send messages to. There are a wide variety of ways that can be used to manage these numbers.

Bulk messaging API

The majority of services that handle bulk messaging use the API's (Application Programming Interface) listed below. These enable the addition of functionality to programs by their programmers:

  • Email
  • HTTP
  • SMPP (Short Message Peer to Peer)
  • FTP (File Transfer Protocol)

Immediate benefits of using bulk SMS messaging

When a particular business is not doing well financially, they need to utilize various tools that can help them gain a competitive advantage in their specific industry. One of the main reasons that bulk SMS is so popular is its ability to lower operational costs while also generating revenue at the same time. Bulk SMS might be the only medium that is able to show a return on investment that is able to be measured. Wholesale SMS messaging is targeted, which makes it extremely effective at getting people to respond and generate revenue.

Reduces operational costs

Bulk SMS message transmission is more effective than email and less expensive than voice calls. There are thousands of businesses located all around the globe that utilize wholesale SMS as a way to communicate with their suppliers, employees and customers. There is a significant cost savings as a result of time being saved because actual voice calls to suppliers, employees and customers do not need to be made. A single message can instantly be sent to many people at the same time, as long as the person is located in an area with mobile coverage. The ability to disseminate information so quickly to a large target audience reduces communication costs while also generating revenue if used for marketing purposes.

Allows customers to be accessed easily

More people have mobile phones than have access to email or landline phones. Every mobile phone supports the use of text messaging. All mobile phone users are comfortable using this technology because it is simple and easy to understand. This makes wholesale SMS the perfect medium to use for communication with customers. There are also no demographical or geographical restrictions. ...
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