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  • 12/12/16--11:05: Thirdlane Multi-Tenant PBX
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    12/11/2016 - Thirdlane Connect for unified communications with support for voice, video, private and group chat, integrations, screen and file sharing and the new version of Thirdlane Multi Tenant PBX platform are available.

    Thirdlane® Multi Tenant PBX is a highly-reliable, cost-effective IP PBX and unified communications software platform capable of hosting multiple virtual PBXs on a single Asterisk® server. It enables Internet Telephony Service Providers (ITSPs), telephony resellers, and VoIP entrepreneurs to offer a fully-featured hosted PBX to their customers, providing them an economical alternative to premise-based PBX hardware.

    Thirdlane Multi-Tenant PBX provides an easy-to-deploy, hosting-ready solution. The software is provided as a complete package, ready to install with all the components needed to build a powerful PBX hosting platform. With Thirdlane’s field-proven technology, you can offer great value to your customers by providing reliable hosting services and a customizable set of advanced features at a very competitive per-user cost compared to equivalent solutions.

    Thirdlane also provides system administrators tools for easily provisioning and managing PBX tenants, and the ability to provide each customer their own customized feature set to meet virtually every need. Thirdlane’s Asterisk-based Multi Tenant PBX boasts an open architecture and an extensive API (application programming interface) to provide interoperability and ease of integrating with third-party components such as service provider portals, billing systems, CRMs, and other programs.


    Key Features:

    • Auto-Provisioning: Thirdlane PBX is available with templates for auto-provisioning of devices such as Aastra, Cisco, Linksys, Polycom, Snom and Yealink phones and ATAs. This allows you and your customers to easily add phones and devices, individually or in bulk. Templates can be customized or added to support new devices.
    • Database-driven engine: To access the power of the Asterisk® real-time telephony, Thirdlane can utilize a database-driven engine for configuration and administration. This provides robust scalability and clustering options, and allows provisioning of “adds and changes” without reloading Asterisk.
    • Fine-grained permissions: Allow your administrators or customers to easily control each user’s call permissions per user or per group as appropriate, and to configure dialing rules on a per-route basis for operational economy and flexibility.
    • Customizable for your Company and Users: Upload your company name and logo to rebrand the PBX, select from Communications Manager GUI themes and languages, add language translations, and even customize GUI menus and configuration files. Since scripts are built in as part of the Thirdlane architecture, you can easily add custom scripts to support customer-requested features.
    • Retain Full Control of your Server: Unlike other solutions, Thirdlane doesn’t deny you root access to your server for troubleshooting, integrating with third-party components, and performing system maintenance and customization. Software updates are managed by a Thirdlane repository and are easy to install, to keep your system updated with the latest security features.
    • Industry-Standard Components: Thirdlane employs standard versions of the Asterisk telephony engine and CentOS® Linux, and doesn’t require custom patches. This allows you to update components of your system if needed. Thirdlane also supports versions of Digium®-certified Asterisk and Red Hat® Linux for additional peace of mind in critical applications.
    • High- Availability: Redundancy, automatic failover, and clustering capabilities are built into the core of all Thirdlane PBX solutions. ...

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  • 12/12/16--11:14: Old News
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  • 12/12/16--11:43: Thirdlane Call Center
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    12/11/2016 - Thirdlane Connect for unified communications using voice, video, private and group chat, with integrations, screen and file sharing, and the new version of Thirdlane Multi Tenant PBX platform are available.

    Thirdlane® Call Center is a highly-reliable, cost-effective Asterisk®-based IP Call Center software platform that delivers an integrated and flexible solution for on-premises or hosted multi-tenant contact centers. Thirdlane Call Center provides comprehensive management, monitoring, and reporting for operating contact centers, as well as traditional PBX functionality.

    Among many advanced features, Thirdlane Call Center allows supervisors to monitor agent and queue performance in real-time according to configurable policies, listen to and assist agents during calls, and record calls. Historical reports including key performance indicators and SLA metrics are available in tabular and graphical form for Call Center managers, based on analysis of Call Detail Records (CDR) and queue log data. These monitoring and reporting features allow managers to optimize their operations for maximum efficiency. Each agent, supervisor, or administrator can work either locally or remotely, configured with a customizable set of advanced permissions and features.

    Thirdlane provides system administrators with the tools to easily provision and manage Call Center features and core PBX functions, and gives managers and agents highly-configurable web-based portals for superior productivity. Thirdlane’s Call Center boasts an open architecture to provide interoperability and ease of integrating with third-party components such as service provider portals, billing systems, CRMs, and other applications. Call Center functionality is integrated into and can be used with either Thirdlane’s Business PBX or Multi-Tenant PBX, enabling traditional on-premises call centers or hosted virtual call centers in a cloud-based environment.


    Key Features:

    • Dynamic Call Center Management: Allows supervisors to easily manage agents and queues, assign and move agents between queues, and configure fine-grained permissions for live call monitoring and historical reporting.
    • Live Monitoring: View dynamic graphical displays of call center operation, grouped by queues or agents, including the calls in progress, calls answered, wait times, and agent and queue status. Configurable alerts highlight potential problems in call center performance, allowing supervisors to rapidly address changing call loads.
    • Historical Reporting: Call Center provides detailed reports highlighting call center metrics and performance, including: data on answered and unanswered calls (with summaries by queues and agents); average, minimum, and maximum wait times over a given period; and performance vs. requirements in Service Level Agreements (SLAs). All reports can be exported to PDF or CSV formats, and easily imported into other applications.
    • All the Features of Thirdlane’s PBX: Thirdlane Call Center is integrated with both Thirdlane Business PBX and Multi-Tenant PBX, providing call center operators with core PBX functionality as well as advanced features such as templates to easily add devices, a real-time database driven engine, fine-grained permissions, full root access to the server, and deep customization capabilities.
    • High- Availability: Redundancy, automatic failover, and clustering capabilities are built into the core of all Thirdlane PBX solutions, including Call Center. The high availability features can be configured during installation or added later to address your requirements, and allow your system to grow as your business expands. ...

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  • 12/12/16--11:45: Thirdlane Elastic PBX
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    12/11/2016 - Thirdlane Connect for unified communications using voice, video, private and group chat, with integrations, screen and file sharing, and the new version of Thirdlane Multi Tenant PBX platform are available.

    Thirdlane Elastic Cloud PBX is a unified communications software platform for large scale hosted Multi Tenant PBX deployments by carriers and Internet Telephony Service Providers. Thirdlane Elastic Cloud PBX offers the same advanced IP PBX functionality as the Thirdlane Multi Tenant PBX - and the next level of scalability and availability. Thirdlane Elastic Cloud PBX integrates Kamailio SIP Server and Asterisk® PBX to provide a highly scalable and reliable Unified Communications software solution for larger service provides.


    Try Thirdlane for Free!
    Try a demo or download a free trial from the Thirdlane website.

    Find Out More
    Find out more about Thirdlane products by visiting the Thirdlane website.

    Contact Us
    For more information, or if you have any questions, please contact us!


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  • 12/13/16--04:13: SIP Trunk Providers India
  • This page is a list of SIP trunk providers in India. Please keep this list in alphabetical order. India SIP providers looking to add their services can do so in the list below.

    1Pipe Telecom | OnePipe is a licensed carrier providing Hosted PBX and SIP Trunking in over 60 countries. We have regional network facilities on five continents connected across our private network.

    • Actual licensed operator
    • Branded customer portals
    • Multiple geographic locations on one Hosted PBX
    • Coverage in over 60 countries
    • Unlimited inbound on each channel
    • Great for inbound call centers
    • Call Center and Dialer options available

    • ALMOSTFREECALLS.NET - Almostfreecalls is one of the leading VoIP (Voice over Internet Protocol) Service Provider specialising in Internet Telephony Solutions for businesses, VoIP reseller programs and VoIP carrier services across varied areas of expertise.

    • ALTOTELECOM - Is VoIP Provider that offers SIP Trunking services for Call Centers, hotels, small and large business using a PBX or an Asterisk based predictive dialer such as Vicidial or Goautodial for telemarketing sales, rates under 1 cent per minute to USA, Canada and UK www.altotelecom.com Business VoIP Provider.

    • Incorpus TeleNetworks Your one stop solution to all voip needs, Call termination, resellers, DIDs, Softswitches, Tollfree, residentail voip, Call center voip.
    Contact our executive today for more details visit our site and have a live chat or mail us at info@incorpus.in

    • AVOXI AVOXI Virtual Call Center Solutions - VoIP Service Provider, provide virtual call center products like SIP trunking and VoIP gateway solutions, with international toll-free numbers. Contact Number 1-800-462-8694.

    • CallForwarding - Be present anywhere in the world with toll free forwarding services from CallForwarding.com. Contact Number: 800-231-9802

    • i7 Solutions - VOIP Wholesale and Retail i7 Solutions is looking for VoIP Resellers in markets all around the world. We provide the Dialers and Rates your customers want, and the tools for you to control all aspects of your business. i7 Solutions is a one of the very few global VoIP solution providers with direct contracts with local incumbent telecommunications operations across the globe. Our primary business includes A2Z termination services, retails & reseller solutions for VoIP services and also providing calling cards. India TATA CLI is our premium route. Please contact us @ Gtalk and Email ID info@i7solutions.in

    • UtterU UtterU is leading online voice calling business service provider. UtterU provide Wholesale option for reseller to start international calling business around the world. ...

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  • 12/13/16--04:17: VoIP Providers India
  • This page is a list of VoIP service providers in India. Please keep this list in alphabetical order. India VoIP providers looking to add their services can do so in the list below.


    India


    • Asergis Telecom Asergis Telecom is a leading provider of VoIP services across India and beyond. We specialize in providing International calling to over 90 countries and offer the lowest rates in the market. We provide global services that span the commercial communications spectrum across call management, audio conferencing, wholesale voice termination, hosted cloud, toll and toll free numbers, as well as an array of other tools to support you. Call +91 11 6606 8400 or email info@asergis.com for more information or to to request a free demonstration.

    • ALTOTELECOMVoIP provider for business and Call Centers. AltoTelecom is VoIP company that provides SIP Trunking services for Call Centers, hotels, small and large business using a PBX or an Asterisk based predictive dialer such as Vicidial or Goautodial for telemarketing sales, rates under 1 cent per minute to USA, Canada and UK www.altotelecom.com



    • 91Networks Communication 91Networks is a technology rich networking & consulting company with proven products and solutions.We deliver efficient and reliable business-critical products and connectivity solutions in IT-Telcom, Voice, TDM, IP, VOIP. such as VoIP Gateway,GSM-Gateway,IP-PBX, VOIP Phone,Headsets,IP Camera to help strengthen the networking infrastructure & productivity. call +91 9899735310 or email sales@91networks.com

    • Ecosmob Technologies is a leading VoIP software development company. The company provides the custom VoIP solution development, configuration and support services to its global client. The company also offers consultancy services. ...

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  • 12/13/16--10:54: VoIP Innovations
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    VoIP Innovations - Wholesale VoIP Carrier
    VOIP INNOVATIONS
    "Your Premier Wholesale VoIP Carrier"


    WEBSITE:

    Learn more today, http://www.VoIPInnovations.com


    ABOUT US:

    VoIP Innovations is a wholesale VoIP Services provider, servicing ITSP's and resellers, through our industry leading back office, Titanium III. If you are looking for wholesale DIDs, origination, SIP termination, or E911 services, VoIP Innovations is your carrier. Our VoIP wholesale services allows reseller access to all the major VoIP carriers with unprecedented aggregation, control, and automation. Let us negotiate and manage your telecommunication network. VoIP Innovations won't lock you into a long term contract or ask for an unreasonable minimum.

    VoIP Innovationsbelieves in using technology to automate daily business and operational processes. We are constantly developing new tools to deliver more automation and transparency to our customers. Our propriety back office, Titanium III, enables service providers to quickly provision wholesale VoIP services in real-time and includes a full suite of tools to automate service delivery. Titanium III allows management of all your services through an easy to use web portal.


    ADVANTAGES:

    •Aggregation: We create strategic relationships with top telecommunications carriers, leveraging our high-volume traffic to negotiate aggressive rates. What does that mean for you? Nothing less than the best possible wholesale pricing in the industry.

    •Coverage: Ever-expanding tiers of service. A footprint over 8,500 rate centers strong. More than 500,000 DIDs available in our number warehouse for instant provisioning. It all adds up to one of the nation's largest VoIP networks, servicing the majority of the United States and Canada.

    •Automation: We are constantly developing new tools to make service delivery faster and easier. Our BackOffice portal gives you the ability to manage your account online, anytime. Everything from ordering DIDs to local number porting to accessing billing and support-available to you 24x7.


    COVERAGE:

    Worldwide - US and over 60 countries. Learn more, About VoIP Innovations.


    NEWS :

    •2011-06-26 - http://www.voipinnovations.com - VoIP Innovations announces the release of Titanium III. A stellar platform gets even better!
    •2011-05-25 - http://www.voipinnovations.com - VoIP Innovations announces the expansion of their number warehouse from 120,000 DIDs in stock to over 500,000.
    •2011-04-14 - http://www.voipinnovations.com - VoIP Innovations integrates a new LCR SW providing lower termination rates and better quality.
    •2011-03-17 - http://www.voipinnovations.com - VoIP Innovations will be attending the ITExpo West in Austin. Visit us at booth #914
    •2010-09-10 - http://www.voipinnovations.com - VoIP Innovations announces the release of Titanium their premier wholesale VoIP platform.


    RESOURCES:

    If you'd like to learn more about what VoIP technology can do for your business, just visit our VoIP Resource Library.


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  • 12/13/16--11:33: VoIP Termination
  • Please add information to this page about VoIP call termination.

    What is VoIP Termination?

    VoIP call termination is used to refer to the procedures that are used for routing telephone calls from one provider to the next provider until the call has been routed to the last telephone company and has been received by the recipient. Voice termination is another term that is used for call termination. The telephone companies are also referred to as providers or carriers.

    Called Party

    The called party is the person who has received the telephone call. The end point of the route may be on the Internet or may be at a point that was reached by routing the call through the public switched telephone network. The procedures for routing the call stop when the call has been received by the recipient. The process may seem simple to individuals who do not experience problems with making telephone calls but is not so simple to individuals who make calls that will not connect such as calls to a different country.

    Calling Party

    The calling party is the person who has initiated the call and who wants to be connected to the called party. There may be problems with the telephone calls that begin on the Internet and end at a cellular phone. The sound of the voices may seem to be amplified with echoes and have a scratchy quality. The calls that are initiated with Google Voice may never connect or could be delayed.

    VoIP

    Voice over Internet protocol (VoIP) is a term that is used to describe a call that was initiated on the Internet such as Skype calls or calls made with Google Voice. The calls that were initiated on the Internet usually end at a point that is not on the Internet. Most of the recipients of telephone calls receive the calls with a landline phone or with a cellular phone. The route may begin on the Internet but will end at a point that was reached by routing the call from the public switched telephone network (PSTN), which is the common description for call termination.

    Internet Networks

    A tier-one operator is licensed and registered to operate an Internet protocol (IP) network for Internet telephony services. Tier-one operators can handle call origination and call termination. A tier-two operator can lease services from a tier-one operator. The tier-three operators can lease services from either a tier-one or two-two operator. There are also resellers of VoIP services and wholesalers in the market. The quality of the services is not very high because of the inconsistencies in the market such as fluctuations with demand, fraud and problems with doing business on an international level.

    Call Origination

    Call origination is used to refer to telephone calls that originate from the public switched telephone network and end the route on the Internet. Call termination is considered to be the opposite of call origination because the direction of the paths are reversed. The terms are associated with the starting point of the calls, path of the route of the calls and termination point of the calls. The operators of IP telephony services can handle calls that originate or terminate on the Internet.

    Fees

    The fees for services are subject to the regulations of several countries because the routes of the calls will cross over more than one country. Those countries can use legislation to control the fees for the services. Termination rates are usually very high for the countries in the Middle East and Asia. The rates are intentional high because there are more incoming calls than outgoing calls from the countries, which is caused by the diaspora effect of a migrating population.

    VoIP Termination Providers

    Please list VoIP Termination providers here in alphabetical order.


    Image
    Intellocom, LLC, a carrier offering complete voice solution

    Discover Intellocom, a carrier that offers premium service at best in class rates. ...

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  • 12/13/16--11:45: VoIP Origination
  • Please add information to this page about VoIP Origination.

    What is VoIP Call Origination?


    One of the terms most often used when talking about VoIP communications is call origination, which basically has to do with how a telephone call starts and how it travels to the receiver once it does. The following will provide an in-depth look at what call origination is, how it works and what type of hardware is required.

    What is Call Origination?

    VoIP stands for "Voice Over Internet Protocol". This means that phone calls utilize a technology that allows the calls to be sent directly over internet networks, which is a much cheaper way to make calls. Call origination refers to the point where the call starts, which takes place over the PSTN telephone network and transferred to their destination through the internet. It's important to note that a phone call through VoIP starts between the initiation point and the destination point, which are referred to as the originator and terminator respectively. There are typically different types of call origination depending on the services provided by the ITSP involved. The only way for call origination to work is if the VoIP originator has a call termination arrangement with a VoIP terminator.

    Required Hardware

    The best aspect of VoIP services is that there are hardly any noteworthy hardware requirements. All that is necessary is a gateway, which essentially transfers phone calls from the internet and onto PSTN lines. Since a gateway must interact with both the internet and standard PSTN lines, there are two interfaces necessary for a gateway, including a telephony interface that takes digital and analog lines and an Ethernet interface as a connection between the gateway and the internet. It's important to understand that a digital line can support a large amount of calls at one time, which can range anywhere from 20 to 30 depending on the type of line that is chosen. In comparison to a digital line, an analog line can only support one phone call at a time.

    How Call Origination Works

    Call origination is a fairly simple process that is a bit more complicated to explain. In essence, the gatekeeper mentioned previously will receive the calls and requests from the dialer. When a user makes a connection to the dialer, the gatekeeper will ask a Radius server to check if the user has input the correct password and username. The Radius server will then answer the gatekeeper with a yes or a no. If a yes answer is received from the Radius server, the user the has the ability to make a phone call from the origination point. Once the number has been placed, the gatekeeper once again receives a request for the phone call to be made. It is at this point where the gatekeeper will interact with the Radius server again to see if the user in question has enough money to make the phone call. The Radius server will then connect to the billing server to ascertain how much money has been provided by the user for this specific call, in order to nail down how long the call can last before being cut off.

    The billing server will then take a look at the location at which the call is originating from in order to measure the current rate of pay, which all depends on whether the call is being made in off peak or peak hours. Once this has been determined, the relevant information will then be sent back to the Radius server. Once the Radius server has received this information, it will be sent back to the gatekeeper. The user is then provided with the IP address for the gateway at the destination to which the call is being placed. This gateway will send the call to the final destination. If no other issue arises during this time, the call can take place and the two users can talk for however long the duration of the call is. If the call takes place once the maximum time allotment has been reached for the call, it will be disconnected and more money will need to be provided in order to make another call and continue the conversation. When the call has come to a conclusion, whether by the callers themselves or because they were disconnected, the initial user will have the total price of the call deducted from their payment source by the billing server.

    Types of VoIP services

    There are two basic types of VoIP services, including PC to phone and phone to phone. The provider for the PC to phone service will place a dialer on the internet that the user of the service can download and install. This dialer allows for an account to be created with any type of payment source that is allowed by the service provider. Once this is done, the user can make and receive calls. ...

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  • 12/13/16--14:32: PBXww
  • PBXww™ is now phone.systems™

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  • 12/14/16--12:13: SIP Trunk Providers UK
  • This page is a list of SIP trunk providers in the UK (United Kingdom) including England and Scotland. Please keep this list in alphabetical order. UK SIP providers looking to add their services can do so in the list below.
    __

    ALTOTELECOM UNLIMITED SIP TRUNKING
    AltoTelecom is a VoIP provider that offers SIP Trunking services for Call Centers, hotels, small and large business using a PBX or a virtual call center running an Asterisk voip based predictive dialer such as Vicidial or Goautodial for telemarketing sales, voip rates under 1 cent per minute to USA, Canada and UK www.altotelecom.com Online Support

    ALMOSTFREECALLS - Almostfreecalls is one of the leading VoIP (Voice over Internet Protocol) Service Provider specialising in Internet Telephony Solutions for businesses, VoIP reseller programs and VoIP carrier services across varied areas of expertise.

    1comms VoIP provider for UK Businesses. Sip trunk services, UK DDI's and Asterisk Support for business users and resellers. White label & fully itemised per second billing.

    1Pipe Telecom | OnePipe is a licensed carrier providing Hosted PBX and SIP Trunking in over 60 countries. We have regional network facilities on five continents connected across our private network.

    • Actual licensed operator
    • Branded customer portals
    • Multiple geographic locations on one Hosted PBX
    • Coverage in over 60 countries
    • Unlimited inbound on each channel
    • Great for inbound call centers
    • Call Center and Dialer options available

    2 - Tel2 - Feature-rich VoIP provider with FREE signup and UK DIDs. Offer a host of services including call recording, web and video conferencing and collaboration services, faxmail (+ T.38 passthru), locate me, Smartphone and Desktop Apps and more. We offer all UK landline and tollfree numbers. Suitable for all users from residential, business through to large call centres. Wholesale and reseller programs and a white label 'Telco in the Cloud' product available. Lowest Rates. Save with calling bundle rates of 0.6p for landlines, 2p for Mobiles. 40+ countries at 1p/min. Build your own Telco in the cloud under your own branding and set your own rates and create your own calling plans and bundles using our fully automated web portals.

    Aloha Connect Part of the Aloha Telecommunications Group, a UK National operator. Aloha Connect provides a simple platform to provision a prepaid Free SIP trunk with options to purchase DIDs (numbers) from over 50 countries. Aloha focuses purely on the quality side of the market (especially in regards to international calling). UK and Mobile calls are some of the cheapest rates on the market.


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  • 12/14/16--18:16: Thirdlane Business PBX
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    12/11/2016 - Thirdlane Connect for unified communications with support for voice, video, private and group chat, integrations, screen and file sharing and the new version of Thirdlane Multi Tenant PBX platform are available.

    Thirdlane Business PBX is a highly-reliable, cost-effective IP PBX and unified communications software platform that forms the heart of a versatile Voice over IP (VoIP) enabled telephony system. It provides small businesses, larger companies, and multi-site enterprises a flexible combination of the best of open source and commercially developed solutions, offering an alternative to high-cost telephony systems.

    In today’s fast-paced business environment, a reliable integrated communications system is critical to success. Thirdlane’s Business PBX delivers by including all the standard telephone system features you expect, plus advanced unified communications capabilities such as integration with email, messaging, and mobile platforms at no extra cost. Thirdlane systems have been field-proven for over ten years across thousands of customers worldwide, and are widely regarded for their unique combination of diverse features, flexibility, and bulletproof reliability.

    Thirdlane provides system administrators with all the tools required for easily making changes and adding users or devices. A unique deep customization ability allows each user or group their own feature set to meet virtually every business need. Thirdlane’s Business PBX also boasts an expandable open architecture and an extensive API (application programming interface) to allow integration with third-party applications such as CRM, ERP, accounting systems, and other business tools. The result is that your company can benefit from an easy-to-use yet highly adaptable set of advanced features with a low total cost of ownership.


    Key Features:

    • Advanced Call Features: Among the PBX features included are: IVR (auto attendant), conference bridges, call forwarding, transfer, call screening, call parking, call presence, ring groups, hunt groups, find me/follow me, call queues (ACD), direct dial (DID), fax handling, selective call screening and blocking, call recording, intercom, paging, voicemail to email, and much, much more.
    • Auto-Provisioning: Thirdlane Business PBX includes templates for auto-provisioning of devices such as Aastra, Cisco, Linksys, Polycom, Snom and Yealink phones and ATAs. This allows you to easily add phones and devices, individually or in bulk. Entire groups of users can be easily added and provisioned. Templates can be readily customized or added to support new devices.
    • Fine-grained permissions: Allow your administrators to easily control each user’s call permissions and features as appropriate for your business requirements, and to configure dialing rules on a per-user or per-route basis for operational economy and flexibility.
    • Highly Customizable: Choose from a number of Communications Manager and user portal GUI themes, and even customize menus and configuration files. Select from 12 supported languages, or add your own language translations or voice prompts. Easily add custom scripts to support user-requested features and integrate with most third party program’s API.
    • Proven Industry-Standard Components: Thirdlane systems are built with standard, proven components, including the Asterisk® telephony engine and CentOS® Linux, without custom patches. This allows you to easily update them if needed. Thirdlane also supports versions of Digium®-certified Asterisk and Red Hat® Linux for additional peace of mind in critical applications. ...

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  • 12/15/16--07:16: voip-info.org
  • Welcome to the VOIP Wiki - a reference guide to all things VOIP.


    This Wiki covers everything related to VOIP, software, hardware, VoIP service providers, reviews, configurations, standards, tips and tricks and everything else related to voice over IP networks, IP telephony and Internet Telephony.

    Your contributions are welcome, please read the How to add information to this wiki page and the Posting Guidelinesbefore you post.


    NEWS


    News Resources


    Getting Started


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  • 12/20/16--03:38: Bicom Systems
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    Bicom Systems provides the Communicating World with the most Complete Turnkey Communication Systems available by Creating, Unifying and Supporting the Most Advanced of Current Technologies.

    History


    Bicom Systems Ltd. was founded in 2005 to exploit its PBXware product.
    PBXware was the first Commercial Turnkey Telephony System to use Open Source software including Asterisk.

    Among the first customers to use PBXware was Redhat. The business model of Bicom Systems does hold similarities to Redhat in the manner by which it wraps Open Source software in a professional and charge for model, warranted to work.

    In 2008 Bicom Systems delivered a custom built conferencing solution to NASA to facilitate the holding of scientific study groups such as the Inter Planetary Conference.

    In 2009 Bicom Systems launched its Multi-Tenant Edition of PBXware.

    In 2010 Bicom Systems began a relationship with NEC to provide a hosted Telephony Platform to businesses across Australia.

    Bicom Systems published How to Grow an ITSP.


    Products



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  • 12/22/16--11:50: Small Business VoIP
  • Small business VoIP service can provide a host of benefits for small businesses that are interested in saving on costs and upgrading their business telephone system. Small business VoIP benefits include:

    • Phone service that is significantly less expensive than traditional telephone service
    • A small business VoIP telephone system is geared towards small businesses
    • Plans are scalable for small businesses that have the potential to grow
    • Small business VoIP providers usually offer no contract plans
    • Small business VoIP phone systems offer advanced features that can make a small business seem like a Fortune 500 company

    How does small business VoIP work?

    Small business VoIP typically works with a hosted PBX model. This is to say that the PBX is hosted at the facilities of the small business VoIP provider. By hosting the PBX at the provider's location, the small business does not need to spend money, resources, and man-hours on expensive PBX hardware, software, and maintenance.

    Small Business VoIP Providers

    This is a list of VOIP Service Providers who offer full service products primarily small businesses. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP. See also:


    Service providers operating in more then one country are listed under each country. "Operating in a country" means a provider that has billing and support staff located in the country, and offers service subject to the regulations and consumer protection laws of that country.

    Please describe services in neutral language and normal fonts. Don't bother listing prices--unless you really plan to return and edit them as things change. If you want to add your company, please read the Posting Guidelines for Promoting Products and Services. When you add your entry to this page, please make sure your entry is in alphabetical order in relationship to other vendors listed in the same section. Failure to follow these guidelines will result in deletion!


    Please include relevant information like SIP or IAX handoff, how outgoing CLID is set, whether a given account may originate multiple calls at once, etc. ...

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  • 12/22/16--12:25: VoIPLy Reviews
  • VoIPLy is a cloud based phone system company that provides businesses with the best from the latest technologies. VoIPLy recognized that businesses were in need of better, faster, stronger phone communication and they have been providing that exceptional service to over 5,000 companies since 2012. With enterprise-grade calling features available for small business customers, VoIPLy shows how they will do what it takes to go above and beyond for their clients.

    Plans and Pricing

    VoIPLy offers 4 phone services at affordable monthly prices.
    • Free Plan $0.00/month
    • Basic User $5.00month
    • Business User $15.00/month
    • High Volume User $35.00/month

    Free Plan

    Although VoIPLy offers no contract plans, this plan allows you to enjoy complimentary setup and 25 outbound pages for free. This plan is great if you want to try out VoIPLy before truly committing.

    Basic User Plan

    For only $5 dollars per month you can start on VoIPLy's Basic User plan that gives you 200 inbound and outbound pages, free setup and online fax storage. This plan does not include a contract which means you can cancel at anytime without any repercussions. VoIPLy offers clients a chance to try their plans on a 30 day free trial. So don't worry if you don't want to sign up just yet, do the free trial and decide after.

    Business User

    With this plan for only $15 dollars per month you can expand your business with international faxing, a local fax number and a toll free fax number. This is VoIPLy's most popular plan.

    High Volume User

    If you know that you and your office are high volume callers then this is the plan for you. For only $35 dollars per month you and your team can enjoy everything from the Business User plan, but with 5,000 inbound and outbound pages.

    See also


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  • 12/23/16--01:29: How to start a VOIP Business
  • The first thing to do is decide what part of VOIP marketplace you want to serve. Here are some possibilities:

    • VOIP Provider services
    • VOIP consulting
    • Independent Sales/Service Agent for existing VOIP service providers
    • Value Added services with VoIP
    • etc.

    Some general suggestions:

    • Pick an area that plays to your strengths. For example, if your strength is sales and marketing, pick an area where you can leverage those abilities
    • Learn all you can about the maketplace
    • Attend industry tradeshows
    • Read industry magazines, blogs, forums, etc
    • Read books
    • Do market research - talk to your potential customers
    • Ask questions
    • Test the waters — to the extent possible try before you buy, test the waters before making large commitments of time or money

    Value Added services

    If you have experience with VoIP or already in VoIP business, you can get benifit / new customers by introducesing some value added services on VoIP. Few value added services are mentioned in following, Within each service there are many choices.
    • PBX sales and service
      • Hosted PBX
      • Virtual Numbers
      • Hosted IVR / Auto attendents
      • etc

    • Message broadcasting / Call Center Solutions

    • Prepaid Cards
      • Retail prepaid cards from existing wholesale providers
      • Start your own brand of prepaid cards using services from existing wholesale providers
      • Start a new prepaid card provider company
      • Create new software package for prepaid card services
      • Create a Free Phone Booth
      • etc.

    An easy way to Start VoIP Business without a phone system.


    DIDForSale opens up its VoIP platform that can be controlled by programming from any web server and any programming language. Check out the Developer Corner to learn more.

    Sample business ideas:

    • Build a call tracking system.
    • Build 2 Factor Authentication system with Voice and SMS APIs.
    • Start your own grasshopper kind of business phone service.
    • And lot more. Sky is the limit! With the programing language of your choice you get the complete control of the dial plan and call routing.

    Here is big Picture

    Image

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  • 12/23/16--01:34: Cloud PBX
  • A cloud PBX system is a based on cloud computing technology, where data is stored and transferred over the Internet, rather than on a computer or piece of hardware that an end-user owns.

    Cloud technology that has been around for many years, but has only more recently become popular for consumer use with the introduction of programs like MobileMe and the iCloud, both consumer-based cloud computing technologies.

    History of the Cloud

    Cloud technology has many applications for businesses and consumers. In the mid-1990’s, companies that had previously used “point-to-point” data circuits to move and store data began to use a cloud technology instead as they found that this was a cheaper way to do the same tasks, and made more efficient use of bandwidth.

    The term “cloud” likely refers to the drawings of clouds used by its program developers to represent the abstraction of the Internet. The symbol was used to mark the division between responsibilities of the service provider company and the responsibilities of the customer.

    Cloud technology means that you can access the data and services of your cloud from any device connected to the Internet. So, with a cloud PBX provider, you can use all of the standard PBX features without the need of an actual PBX in your home or office.

    What is PBX? What is Cloud PBX?

    PBX, or public branch exchange, is the name used to refer to the technology that any given telephone provider uses to route calls. Originally, a PBX was a large unit of hardware that had to be stored on site and operated by hand. These machines could be very costly for a company, as they were large, needed special storage facilities, needed regular repairs, and had to be operated manually.

    Companies with multiple phones and many employees can’t function properly without some kind of PBX technology in the office. In more recent years, a PBX could be made to operate automatically, without an operator, but even these devices were expensive and complicated (the cheapest are around $400). And if a business needed to move to a new location, or add or remove a phone line, the process could be very costly and time consuming.

    Initial cost and upkeep of traditional PBX vs cloud PBX

    • Traditional PBX: About $5,000 including cost of installation and new equipment fees. $10.00/hour for an operator. If managed without an operator, can still run to around $300 or $400 for upkeep and Internet connection.
    • handSIP Hosted PBX— Plans from $21.95/month include unlimited calling within US/Canada
    • RingCentral Virtual PBX: $19.99/month plus $0.049/additional minute
    • Cebod Telecom: $19.99/month All Inclusive and Unlimited Call
    • Vocalocity Virtual Extension:$14.99/month plus $0.03/additional minute
    • RingOffice Cloud Phone System: Plans from $10/month
    • Switchvox Cloud by Digium: $29/month, unlimited minutes and all UC features included
    • MultiTEL Cloud Hosted PBX— free for up to 5 users, $0.0095 for calls to US/Canada
    • VoIPstudio : A Simple and Powerful Cloud Based Business PBX System. Plans start from $ 4.99/Month
    • MySmarttel+ cloud PBX at € 7.8/month, +unlimited call recording and storage at € 6. ...

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    Business VoIP Providers - Compare and Choose a Business VoIP Provider

    Quality business VoIP providers today offer a wide variety of feature packages, services and prices. Selecting the ideal provider and service options will depend on your type and size of business, features needed and projected volume of usage. Even when working with top-tier providers, your basic monthly service charges per line may begin at rates as low as $20. Before choosing your VoIP provider, it is essential to first determine your company's precise telecommunications needs to enable timely and cost-efficient initiation of your service. By consulting your chosen Voice over IP service team and seeking their expert advice in advance, you can be prepared to take the following steps to facilitate the smooth, productive startup of your services:

    • Evaluate Your Internet Connection. - Determine the strength and capacity of your Internet connection and bandwidth. You need to ensure that your system has adequate speed to best accommodate your new VoIP installation for top quality service.
    • Assess Your Company Budget and Needs. - With knowledge of your company's current budget and VoIP needs, you can more easily select the service provider and feature options that meet your requirements.
    • Determine Your Equipment Needs. - Evaluate your current and near future VoIP equipment needs. Phones can be purchased from around $50 to $500 or more. Once you decide which feature options are immediate requirements and which ones can be added later as needed, you are ready to choose your service provider.
    • Compare VoIP Providers. - By comparing VoIP company service options, advanced features and equipment along with user and industry reviews, you can best make a wise decision, selecting the ideal VoIP provider for your enterprise.

    Important Information to Request from Any Potential VoIP Provider

    Before signing a service contract with any business VoIP provider, be sure to request basic service information and practices in writing. You need to be certain of such details as startup costs and monthly fees, any limitations and costs on portable phone numbers and exactly which features are included in the service package you select. You also need to know if international calling is included, charges for adding extra features and the extent of customer care and technical services provided. Also important are such issues as whether your provider offers a money back guarantee and if there are any cancellation fees. It is also helpful to determine prior to signing up for VoIP services if there are any hidden fees assessed by your chosen provider.

    Take Full Control and Advantage of Your VoIP System

    Once your new business VoIP system and service are in place, you and your staff members will have full-control capabilities for use of your business communications system. Your service provider will ensure connection with your online portal for customizing your telecomm options. These modern digital portals are user-friendly, enabling feature changes and additions to be made for immediate availability. You and your staff can make decisions and changes in real-time that work for you right in the moment.

    You can manage your call settings remotely, directing calls to voicemail or having them transferred to another number or extension. You can also make exceptions to any chosen setting in your phone system. For example, if you are expecting an important business call and want to take that call, but hold all other calls for a few hours, you can set your phone to direct only the designated call to ring on your extension. This system allows and encourages you to take complete control of your telecommunications systems and settings so that the service works for your best interests and immediate needs at all times.

    Major Business Benefits and Advantages of Installing VoIP

    With an excellent quality VoIP system installed and running well in your company offices to provide remote access for you and your employees, you can work much more efficiently, achieving more in less time. You will enjoy the many benefits of knowing that you can leave the responsibility of your advanced office telecommunications system operations to your VoIP provider while you handle other important business matters. Other major benefits and advantages of your new business VoIP system enable you to accomplish the following:

    • Schedule Your Own Business Hours. ...

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