Are you the publisher? Claim or contact us about this channel


Embed this content in your HTML

Search

Report adult content:

click to rate:

Account: (login)

More Channels


Channel Catalog


Channel Description:

RSS feed for changes to www.voip-info.org wiki pages

older | 1 | .... | 249 | 250 | (Page 251) | 252 | 253 | .... | 289 | newer

    0 0
  • 12/24/16--01:56: SBO
  • sbo multipath logo.jpg

    What is SBO?

    Synchronous Bandwidth Optimizer is generally known as SBO. It is a bandwidth optimization solution for VoIP call termination, developed by Synchronous ICT, a world famous VoIP software provider. It is a pioneer Bandwidth Optimization Technology fully loaded with amazing features.

    Why Bandwidth Saver is so important for VoIP?

    You know, in VoIP termination, main expenditure is Bandwidth cost. Only for highly bandwidth cost many companies are struggling day by day. Minimizing Bandwidth consumption is the main purpose of SBO Solution, at the same time it helps to reduce business operation cost expectedly. As a perfect bandwidth saver SBO reduces more than 80% internet cost directly. However, the quality of service is never compromised. To run a quality VoIP business congestion free, telco grade bandwidth connection is required . Such type of bandwidth connection is very costly as well as extremely rare. So, it was almost impossible to run quality VoIP business basically for small and medium entrepreneurs.
    But, now things are different, SBO Multipath make its possible to run IP telephony business with low cost share internet connection by maintaining supreme service quality. It can combine multiple internet connections together and use all the available bandwidth creating a single connection.

    How does SBO work?

    Well, there are mainly two parts in SIP communication, one is payload and another is RTP header. For a SIP call with G.729 it consumes almost 31.5 kbps bandwidth. But, noticeable matter is that the payload size is only 8 kbps. Rest of the bandwidth is consumed by RTP and other headers. SBO works here. It has own proprietary VoIP protocol which can replace the RTP and only transmit payload size thus reducing bandwidth consumption.

    Key Features of SBO:

    • The most important feature of SBO is, it can reduce bandwidth cost directly by 80% without degrading service quality.
    • SBO works behind any type of firewall or NAT. That means, it has anti-block feature.
    • Works with all commonly used codecs such as G.729, G.723 etc.
    • Multipath: SBO Multipath allows you to use multiple number of internet connections same time. These connections can be used simultaneously for your VoIP termination establishment which can balance load among available networks and it develop service quality expectedly.
    • Works with any type of internet connection i.e. ...

    0 0
  • 12/27/16--04:42: Cloud PBX
  • A cloud PBX system is a based on cloud computing technology, where data is stored and transferred over the Internet, rather than on a computer or piece of hardware that an end-user owns.

    Cloud technology that has been around for many years, but has only more recently become popular for consumer use with the introduction of programs like MobileMe and the iCloud, both consumer-based cloud computing technologies.

    History of the Cloud

    Cloud technology has many applications for businesses and consumers. In the mid-1990’s, companies that had previously used “point-to-point” data circuits to move and store data began to use a cloud technology instead as they found that this was a cheaper way to do the same tasks, and made more efficient use of bandwidth.

    The term “cloud” likely refers to the drawings of clouds used by its program developers to represent the abstraction of the Internet. The symbol was used to mark the division between responsibilities of the service provider company and the responsibilities of the customer.

    Cloud technology means that you can access the data and services of your cloud from any device connected to the Internet. So, with a cloud PBX provider, you can use all of the standard PBX features without the need of an actual PBX in your home or office.

    What is PBX? What is Cloud PBX?

    PBX, or public branch exchange, is the name used to refer to the technology that any given telephone provider uses to route calls. Originally, a PBX was a large unit of hardware that had to be stored on site and operated by hand. These machines could be very costly for a company, as they were large, needed special storage facilities, needed regular repairs, and had to be operated manually.

    Companies with multiple phones and many employees can’t function properly without some kind of PBX technology in the office. In more recent years, a PBX could be made to operate automatically, without an operator, but even these devices were expensive and complicated (the cheapest are around $400). And if a business needed to move to a new location, or add or remove a phone line, the process could be very costly and time consuming.

    Initial cost and upkeep of traditional PBX vs cloud PBX

    • Traditional PBX: About $5,000 including cost of installation and new equipment fees. $10.00/hour for an operator. If managed without an operator, can still run to around $300 or $400 for upkeep and Internet connection.
    • handSIP Hosted PBX— Plans from $21.95/month include unlimited calling within US/Canada
    • RingCentral Virtual PBX: $19.99/month plus $0.049/additional minute
    • Cebod Telecom: $19.99/month All Inclusive and Unlimited Call
    • Vocalocity Virtual Extension:$14.99/month plus $0.03/additional minute
    • RingOffice Cloud Phone System: Plans from $10/month
    • Switchvox Cloud by Digium: $29/month, unlimited minutes and all UC features included
    • MultiTEL Cloud Hosted PBX— free for up to 5 users, $0.0095 for calls to US/Canada
    • VoIPstudio : A Simple and Powerful Cloud Based Business PBX System. Plans start from $ 4.99/Month
    • MySmarttel+ cloud PBX at € 7.8/month, +unlimited call recording and storage at € 6. ...

    0 0
  • 12/28/16--02:42: VoIP Providers Canada
  • This is a list of VoIP providers in Canada. These companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP. Please add VoIP Providers Canada to the list below.



    Business VoIP Providers in Canada



    0 0
  • 12/28/16--02:45: VoIP Providers UK
  • This page is a list of VoIP providers in the UK (United Kingdom) including England and Scotland. Please keep this list in alphabetical order. UK VoIP service providers looking to add their services can do so in the list below.




    1comms.co.uk VoIP provider for UK Businesses. Sip trunk services, UK DDI's and Asterisk Support for business users and resellers. White Label fully itemised per second billing.

    Zaplee - Buy Toll Free or any UK Local Number and forwarding to your Skype, GoogleTalk, VoIP, SIP, landline, or mobile phone. Get Enquiry on Zaplee's UK Support Team : +44 (0)20 3734-2162 .

    1VOC - 1VOC.com provides Voice over Internet Protocol (VoIP) phone service to residential, mobile and business customers worldwide.Using free software on your computer or mobile device, Analog Telephone Adapters (ATA’s), IP Phones, or IP PBX’s, along with a broadband internet connection and allows you to bypass the traditional local, long distance, and international telephone carriers resulting in significant savings for both incoming and outgoing calls. 1VOC customers receive the benefits of high quality phone calls worldwide, at the lowest rates (billing per second).

    2 - Tel2 - Feature-rich VoIP provider with FREE signup and UK DIDs. Asterisk friendly ITSP with support for the IAX2 protocol. Offer a host of services including call recording, web and video conferencing and collaboration services, faxmail (+ T.38 passthru), locate me, Smartphone and Desktop Apps and more. We offer all UK landline and tollfree numbers. Suitable for all users from residential, business through to large call centres. Wholesale and reseller programs and a white label 'Telco in the Cloud' product available. Lowest Rates. Save with calling bundle rates of 0.6p for landlines, 2p for Mobiles. 40+ countries at 1p/min. Build your own Telco in the cloud under your own branding and set your own rates and create your own calling plans and bundles using our fully automated web portals.

    Andrews & Arnold Ltd provides SIP trunks, single and multiple extensions as well as SIP2SIM where a mobile phone SIM card is provided that works as a SIP endpoint that registers against your own (or their own) SIP service.


    0 0
  • 12/28/16--16:43: ClarityTel Reviews
  • Since 2003 ClarityTel has been an industry leader in business VoIP phone service solutions. Their mission is to provide their customers with high quality phone service at a low cost. Through their reliable 24/7 customer service and unlimited scalability, ClarityTel has been praised for their exceptional VoIP solutions and ability to customize plans to best fit your particular business needs.

    The benefit of choosing ClarityTel is that there are no contracts. Many companies hold their customers to contracts and packaged plans that don't always benefit them in the long run, but ClarityTel believes that in keeping the customer first. No contracts or packaged deals, that way you can get what you need at a low price and don't feel stuck in the same plan. This company understands that limits are not the way to keep your clients happy. That is why ClarityTel also offers unlimited calling in the USA and Canada. Read below for more information about plans and pricing.

    Plans and Pricing

    Of the many services that ClarityTel offers, one of the highly acclaimed solutions are their Voice solutions that comes with in an array of features to best suit your business needs.

    Voice Solutions Plan

    The voice solutions plans come with so many features including call waiting, call record and unlimited calling. Take your company to the next level with call logs, conference calling and 911 service from your phone system solutions. The price range for Voice Solutions is $19.99 - $24.99 per month depending on the number of phone lines your business needs.

    Fax Solutions Plan

    Although it may feel that faxing is extremely outdated, it is still a necessity for many businesses and ClarityTel is ready to help. Keep it simple with the Fax Solution Plan that gives you unlimited faxes at the same simple rate every month, and a local number anywhere in the US and Canada. Pricing for the Fax Solutions Plan range from $11.99 to $14.99 per month.


    Read more about what others have experienced with ClarityTel.



    0 0
  • 12/29/16--04:08: voip-info.org
  • Welcome to the VOIP Wiki - a reference guide to all things VOIP.


    This Wiki covers everything related to VOIP, software, hardware, VoIP service providers, reviews, configurations, standards, tips and tricks and everything else related to voice over IP networks, IP telephony and Internet Telephony.

    Your contributions are welcome, please read the How to add information to this wiki page and the Posting Guidelinesbefore you post.


    NEWS


    News Resources


    Getting Started


    0 0
  • 12/29/16--11:24: Call Center Software
  • Call center software is the software system that allows a company or organization to run a call center. This page lets you compare call center software providers.

    There are hundreds of different providers of call center software across the globe, and every call center software system has its pros and cons. When selecting the right call center software for your business, contact center, or call center, it's important to decide which features you want your phone system to have.

    Types of Call Center Software


    ACD helps productivity by assigning inbound agents to incoming calls. The automatic call distributor uses a set of instructions to determine who gets the call in the system. The algorithm can route calls based on agent skill or whoever has an idle phone. ACD can use caller ID or automatic number identification, but usually interactive voice response is enough to help the system determine the reason for the call.

    An automatic call distributor can also take advantage of computer telephony integration. Agents can receive relevant data on their computers along with the incoming call.

    Computer telephony integration is a broad category of software that connects telephone and computer systems. Computer telephony integration software can have both desktop and server functions. Various applications make up a system that can control phones, display call information, and route and report calls.

    Interactive voice response allows callers to route themselves to the appropriate department or use the company’s database for assistance. More sophisticated interactive voice response systems can access accounts and perform certain tasks, such as activating a credit card through a bank’s phone system. IVR involves using dial tone multi-frequency or voice commands. In the VoIP industry, a PBXauto attendant is near interchangeable with IVR. However, auto attendants are not capable of speech recognition.

    A predictive dialer calls a list of phone numbers at once. Outbound agents are then connected to the numbers that answer. A predictive dialer uses calculations to minimize the idle time of agents and the potential of losing answered calls when no agents are available.

    Contact Center Software

    For contact centers, software includes applications for chat, email, and web interaction in addition to telephony functions.

    Call Center Software Providers

    This is a list of call center software providers and developers. Please keep this list in alphabetical order.

    • AirPhone from Vocalcom is new breed of Call Center Software. Better features, better conversations, happier customers. What makes Vocalcom customer contact technology stand out is that in addition to making omnichannel customer interactions management simple, it comes with boundless customization. This award-winning call center software enables businesses to drive a more effective sales team, and create effortless omnichannel customer experiences, journeys, and relationships. ...

    0 0
  • 12/30/16--03:46: Hosted VoIP
  • Hosted VoIP is another term for Hosted PBX. "Hosted" means to say that the hardware and PBX is hosted at an off-site location from where the VoIP telephone service is being used. An office can have VoIP telephone service that powers their phones in the office, but their PBX could be hosted at their VoIP providers data center, thus the term: hosted VoIP.

    Benefits of Hosted VoIP


    There are many benefits to using Hosted VoIP rather than a traditional phone system, or an on-premise VoIP system. The main benefit is cost- a Hosted VoIP system costs much less to set-up than an on-premise PBX. In many cases, there are no set-up fees for a hosted VoIP system. Hosted VoIP phone systems fall under operational expenditure rather than capital expenditure, which also make hosted VoIP systems attractive to businesses.

    Another benefit to a hosted VoIP system over an on-premise PBX is that hosted VoIP providers will take care of all the set-up and installation, meaning you do not need to be a telecom or VoIP expert in order to get hosted VoIP.

    Hosted VoIP Service Providers


    Please list hosted VoIP service providers below in alphabetical order.

    1Pipe Telecom | OnePipe is a licensed carrier providing Hosted PBX and SIP Trunking in over 50 countries. We have regional network facilities spread across the globe.
    • Actual US CLEC
    • Branded customer portals
    • Multiple geographic locations on one Hosted PBX
    • Coverage in over 50 countries
    • Unlimited inbound on each channel
    • Great for inbound call centers
    • No fee's per extension


    Image

    Third Lane Technologies (Thirdlane)

    Thirdlane provides a full line of scalable and highly customizable Unified Communication solutions to service providers since 2003.

    Thirdlane products include:

    Platform products:


    Applications:

    • Thirdlane Web Dialer. Chrome browser extension enabling CRM and Service Desk integration for Thirdlane platform products. Supports Salesforce, Zoho, X2CRM, SugarCRM, Zendesk, Freshdesk and others.
    • Thirdlane Mobile Dialer. Mobile dialer with full integration with Thirdlane platform products.
    • Thirdlane Microsoft Outlook Dialer. Microsoft Outlook dialer integrated with Thirdlane platform products. ...

    0 0
  • 12/30/16--11:02: VoIP Softphones
  • What is a VoIP Softphone?

    A VoIP softphone is a program that installs to and runs from your computer. A VoIP softphone enables you to make calls with just your computer using a VoIP service. Skype, iChat, and GoogleTalk are some of the more popular services, but there are many different ones available for you to choose from.

    A VoIP softphone is accessible wherever you have a computer with you and there are both paid and free VoIP softphones. Companies often offer their own proprietary softphones that are configured to work with their service like Cisco and Counterpath.


    The VoIP softphones are designed to be intuitive to use and most resemble an actual phone handset. Or you can choose to have the layout show your contacts if that makes calls easier. You can either click the buttons on the interface to dial or use the number pad on your keyboard.

    VoIP softphones are only a program on the computer, so a headset with a microphone or an internal microphone and speakers are also needed to make the calls. Headsets prices start at a very affordable $5-$10 for a standard configuration and can get up in the $100-$200 area for a high-quality wireless headset with a long battery life and interchangeable ear pieces.

    Who Can Benefit From VoIP Softphones?

    Softphones can be used by anybody with a computer. There are a few types of users who can really benefit from the features of a VoIP softphone:

    • VoIP beginners
    • Heavy travelers
    • Telecommuters
    • Call center employees
    • Small businesses
    • Frequent long-distance callers


    VoIP beginners can quickly and cheaply explore how the service works by downloading a VoIP softphone to make free computer-to-computer or computer-to-phone calls. Heavy travelers can avoid racking up large bills on their mobile phones or at hotels by using a low-cost VoIP service with a VoIP softphone. Telecommuters can register a VoIP softphone with their office PBX system to enjoy the same call features available to them at the office while they are on the move. Call center employees and small businesses can save on costs by pairing a VoIP service with a softphone to avoid purchasing and maintaining desk phones. International and long-distance rates are much lower when using a VoIP softphone, so those making regular or frequent calls out-of-state or country can cut some major costs.

    VoIP Softphone Features

    VoIP softphones offer the same features that traditional phones offer and more:

    • Call forwarding
    • Call conferencing
    • Hold capabilities
    • Call transferring
    • Voicemail
    • Greeting capabilities
    • Text, IM, and video capabilities
    • Echo cancellation to improve sound quality
    • Contact list/address book


    Softphones also use less energy than phone and phone system hardware, which saves on costs and is useful for green companies.

    VoIP Softphone Protocols

    VoIP service uses different protocols to determine how the data is processed and transferred over the network. Your VoIP softphone needs to support the same protocol your VoIP service uses. ...

    0 0
  • 01/02/17--07:56: IP PBX
  • IP PBX is a phone system that utilizes IP communications. Traditionally IP PBX's are located on site where they can also interface to traditional telco services such as analogue phone lines. The business end users connect via IP to the IP PBX for voice service.


    What is an IP PBX?

    An IP PBX can be referred to as a lot of things: a business phone system, a unified communication system, or simply as a "PBX." These are a lot of different names but ultimately all mean the same thing. ...

    0 0

    Here is a list of producers of ready-made, black box PBXs that are based on Asterisk (in no particular order):

    A Zycoo Asterisk 13 System

    Image

    A Zycoo Asterisk V.13 base VoIP phone systems is user friendly and license free IP PBX system, includes optional telephony interfaces: PSTN, GSM, WCDMA, E1/T1, ISDN BRI. UC Pro& CooCall Softphone expand user's mobility, security, productivity and collaboration.

    Visit our website Zycoo to drop us an email or give us a call for more information.

    • VoIP Phone Systems
      • CooVox-U20 2FXO/FXO+FXS/2FXS/1GSM/2xISDN BRI IP PBX, 30 users & 15 concurrent calls.
      • CooVox-U50 PSTN, GSM, WCDMA IP PBX, 100 users & 30 concurrent calls.
      • CooVox-U80 PSTN, GSM, WCDMA, E1/T1, ISDN BRI IP PBX, 200 users & 60 concurrent calls.
      • CooVox-U100 PSTN, GSM, WCDMA, E1/T1, ISDN BRI IP PBX, 500 users & 100 concurrent calls.

    • Mobility (Remote worker)
      • CooCall Softphone Free, G.729, Voicemail, Call recording, Presence, Conference, Phonebook, Multi-language, Android & iOS.

    • UC&C
      • UC Pro Windows and MAC desktop, full control of handsets from PC, integrate with wide range of 3rd party CRM and applications. Window pop-up, click-to-call, presence, messaging.

    • Billing
      • CooBill Enterprise phone billing system

    AvatarDialler


    Image

    Avatar Asterisk base PBX is combination of Hosted PBX and IP PBX, to communicate and connected with other end users, sometimes it work like premise base PSTN and IP PBX system. Integrate with CRM technology, expand user’s productivity, local caller identification, conference calling and emails to voice mails, messages and fax, calls with recording with single click and automated call distribution to ease agent workload.

    For more queries, give us a call at: (+1)6467571041 & (+44)2037696777 or
    Login for the demo at

    Demo




    0 0
  • 01/02/17--08:18: Hosted PBX
  • What is Hosted PBX?

    Unlike a traditional PBX, or Private Branch Exchange, which requires a large investment and ongoing maintenance and training, a hosted PBX is a cloud-based PBX system accessible via an IP network. Rather than being responsible for hardware, software, training, maintenance, and more, a hosted PBX provider takes care of it all. In addition to being completely managed off-site, resulting in no IT or installation costs, a hosted PBX system also provides businesses with the ability to manage their phone systems via a user-friendly control panel. For these reasons and more, hosted PBX systems are becoming increasingly popular solutions for today’s growing small to medium-sized business owners.

    Features and Benefits of Hosted PBX

    If you own a business with fewer than 300 lines, hosted PBX can provide you with a multitude of features and benefits. For starters, a hosted PBX system is much less expensive than a traditional on-site system. With hosted PBX, there is no need to buy expensive hardware and software, pay for installation, and manage the system. You simply pay a monthly fee and enjoy all of the benefits of the service.

    While less costly than standard on-site PBX systems, hosted PBX solutions are teeming with valuable features, such as on-hold music, call waiting, call routing, transfers, and more. Moreover, as the popularity of hosted PBX continues to grow, additional features like auto attendants, extension dialing, and ACD queues are being introduced.

    A hosted PBX can also be deployed immediately. In fact, most business owners are able to have their hosted PBX setup and running in under a day. Best of all, newer and more flexible hosted PBX applications are being deployed as well. Adding these applications and features can typically be done with a simple download or click of the mouse.

    The ability to add new features as they roll out is just one example of the scalability of hosted PBX. Additional lines, phones, and even an entire new department can effortlessly be added, which would be much more complex with a traditional on-site PBX.

    When you opt for a hosted PBX and outsource all the techie stuff, you will find your stress levels lowering as well. With a hosted PBX, a mountain of responsibility will be taken off your shoulders, allowing you to focus your attention on more important matters, like improving your bottom line.

    Hosted PBX Tips and Considerations

    Hosted PBX systems are incredibly easy to setup and utilize, but there are a few things you need to do when opting for one of these modern business phone solutions, such as:

    • Make Phone Number Arrangements – A temporary phone number is necessary for the porting process, but if you already have an existing number to port over, you must remain with your current provider until the number is ported to your new PBX provider. If you are getting a new number, it’s important to update others and let them know of the change through an email blast or similar means. While brief, all calls can be conveniently routed to cell phones during the transition period. Just remember, if you cancel your service with your previous carrier prior to porting your number, the number will no longer be yours to keep.
    • Arrange Your Dial Plan – When switching over to a hosted PBX, organizing the routing of your calls is one of the first things that must be done. In order to do so, you’ll need to define various rules for your calls, including:
      • The buttons used to activate voicemail and other features
      • The hours of operation for your desk phones
      • Setting up your directory
      • The handling of faxes
      • Sequential and simultaneous ringing
      • How off-hour calls are handled
      • Configure your emergency 911 settings

    Review Your Bill

    As you can see, setting up a hosted PBX is remarkably easy. However, after doing so, you should review the bills for the first and second month to ensure you’re receiving and utilizing all of the services you’re paying for. Depending on which company you choose as your hosted PBX provider, the first month’s bill may or may not reflect activation fees, setup fees, and number porting fees. The second month’s bill should be a typical bill without added charges for the setup process. By this point, you'll be well on your way to enjoying one of the most streamlined and hassle-free business phone systems available for small and medium-sized business owners. ...

    0 0
  • 01/02/17--09:01: Open Source Billing Systems
  • Billing Systems


    This page lists Open Source Billing systems.

    BillRun Cloud - an open-source, scalable billing solution designed for big data, handles highly-intricate billing, supporting any data structure or VoIP switch technology. Enabling intuitive, flexible configuration of all your billing needs, BillRun Cloud offers startups and SMBs an affordable billing system that utilizes the latest scale-out technologies - for seamless scale-out as your business grows from the first day of operation, through handling billions of calls a day.

    Designed with open-source architecture, BillRun accesses complex rating and charging engines and automatic invoice generators, providing near real-time processing of data.

    Pricing packages and promotions can be customized instantly for both Prepaid and Postpaid subscribers. Using BillRun’s flexible billing solution you can adapt to rapidly-changing markets - essential for the dynamic needs of young companies and service providers.

    Requiring no entry fees, BillRun enables early-stage companies to focus their resources towards acquiring customers and expansion, saving considerable time and costs, and gaining a fully-modular, feature-rich billing solution at a fraction of the cost of old, inflexible systems.

    Scroll down to “BillRun” to see all features of this billing solution, or visit www.billrun.com.

    General purpose systems


    Asterisk2Billing (A2Billling):


    A2Billing, combined with Asterisk is a physical Telecom Platform and Soft-Switch providing a wide range of telecoms services using both traditional telephone technology or VoIP. It contains a real time billing engine which rates and bills and invoices calls, and supports payment gateways.


    This now gives any Telecom company a very good reason to consider the A2Billing Platform over the traditional offerings for TDM and VoIP Soft-Switches as well as wholesale billing.

    Solutions

    A2Billing can be used in a number of different roles, and our consultancy services can advise on the appropriate hardware and configuration of your Switch.

    • Calling Card service with either PIN or Caller ID recognition
    • Call-back service
    • VoIP Billing
    • VoIP termination for IP PBX systems
    • Wholesale VoIP Termination and Origination
    • Residential VoIP Termination and Origination.
    • Special Applications Platforms
    • Predictive Dialer and Sales Campaign Tool
    • Hosted PBX, IP Centrex and Multi-tenant systems.
    • VoIP reseller white label solutions.
    • and much more :)

    There is online demo available at http://demo.asterisk2billing.org/a2b/. For more information about any of the features and benefits of any of our products, please contact us at sales@star2billing.com. For A2Billing installation services, see http://www.star2billing.com/consultancy/managed-install/



    ASTPP

    Features:
    • Provide call rating for Asterisk.
    • Calling Cards
    • Integrates with AMP (amp.coalescentsystems. ...

    0 0
  • 01/02/17--09:06: VOIP Billing
  • Hosted Billing Services (in Alphabetical Order).

    • Sponsored:BillRun Cloud - an open-source, scalable billing solution designed for big data, handles highly-intricate billing, supporting any data structure or VoIP switch technology. Enabling intuitive, flexible configuration of all your billing needs, BillRun Cloud offers startups and SMBs an affordable billing system that utilizes the latest scale-out technologies - for seamless scale-out as your business grows from the first day of operation, through handling billions of calls a day.
      • Designed with open-source architecture, BillRun accesses complex rating and charging engines and automatic invoice generators, providing near real-time processing of data.
      • Pricing packages and promotions can be customized instantly for both Prepaid and Postpaid subscribers. Using BillRun’s flexible billing solution you can adapt to rapidly-changing markets - essential for the dynamic needs of young companies and service providers.
      • Requiring no entry fees, BillRun enables early-stage companies to focus their resources towards acquiring customers and expansion, saving considerable time and costs, and gaining a fully-modular, feature-rich billing solution at a fraction of the cost of old, inflexible systems.
      • Scroll down to “BillRun” to see all features of this billing solution, or visit www.billrun.com.
    • 4PSA VoipNow fully featured, carrier-grade, multi-tenant edition for service providers and businesses, that can be installed on their chosen infrastructure or delivered as a UCaaS. VoipNow provides a fast, competitively priced go-to-market solution, from deployment and provisioning all the way to selling and billing.
    • Avatar Dialler Make your billing procedure easy with easy voip billing! avatar is offering you free voip billing software where you can also check your balance at any time.
    • Adore VoIP Billing Adore VoIP Billing Software comes with the enhanced functionality along with the architecture with class. It is fully compatible and gets integrated with all other VoIP related products. It is designed with all the present and future demands of booming telecom industry kept in the mind. The telecom industry is changing and developing with rapid speed and the VoIP products such as VoIP Billing comes as an excellent product in this time.
    • A2BILLING - VoIP Billing Solution / AAA / Class 5 Softswitch.
    • Aradial AAA for Billing Solutions
    • Bicom Systems TELCOware is a provisioning platform that performs billing, CDR, ticketing, accounts, shopping cart, CRM, CSM, and more. TELCOware configures natively with PBXware.
    • Billingbooth - Telecoms Billing Fully featured Telecoms and CDR billing service, including support for multiple Telco Providers, Minute Bundles, Recurring line charges, rate sheets, analytics, customer area and direct debit integration.
    • BillRun
      • www.billrun.com
      • Available for VoIP providers, MVNO/MVNEs, Telcos, digital businesses and SMBs.
      • Affordable, feature-rich, proven enterprise- and carrier-grade billing tool. ...

    0 0
  • 01/03/17--08:13: VoIPLy Reviews
  • VoIPLy is a cloud based phone system company that provides businesses with the best from the latest technologies. VoIPLy recognized that businesses were in need of better, faster, stronger phone communication and they have been providing that exceptional service to over 5,000 companies since 2012. With enterprise-grade calling features available for small business customers, VoIPLy shows how they will do what it takes to go above and beyond for their clients.

    Plans and Pricing

    VoIPLy offers VoIP phone services at an affordable monthly price. With the Business Pro plan, you can cut your phone bills by up to 50%. This plan doesn't have any setup fees, phones are free, and there are no contracts so you can cancel anytime. At only $15 per month, it's no wonder this is VoIPLy's most popular plan.

    See also


    0 0
  • 01/04/17--02:51: Virtual PBX
  • Virtual PBX is a budget-friendly form of hosted VoIP (Voice over Internet Protocol) that usually only handles inbound calls. A virtual PBX is typically intended for small business VoIP customers with fewer than 10 employees and low-volume telephone traffic.


    What Is Virtual PBX?

    A virtual PBX is an economy-class version of hosted PBX. Hosted and virtual PBX systems are business VoIP PBX phone systems that transmit calls over the Internet as data.

    A virtual PBX offers inexpensive business VoIP telephone service to small businesses. As with a hosted PBX phone systems, a virtual PBX is owned and maintained off-site by a VoIP service provider. A virtual PBX enables a small business telephone system to access enterprise-level features such as auto attendants and voicemail. With virtual PBX small business telephone systems, small start-ups, mom-and-pop shops, freelancers, and entrepreneurs can all present a professional image to vendors, investors, and customers.

    Depending on the service provider, a virtual PBX phone system may require a separate phone service for outbound calls.

    Virtual PBX Features


    Virtual PBX phone systems offer lower costs and fewer features than hosted PBX phone services. Compared to hosted PBX small business telephone systems, virtual PBX service is limited to the most basic fundamentals of business-oriented call controls. Virtual PBX is geared toward simple inbound call-routing for SoHo offices with few personnel, small budgets, and limited calling needs. As with many hosted PBX calling services, most virtual PBX phone systems do not require a contract or term commitment.

    Standard features offered with most virtual PBX plans are:

    • Voicemail
    • Auto attendant
    • Unlimited call handling (no busy signals)
    • Call forwarding

    Limitations


    Virtual PBX phone systems generally:

    • Handle only inbound calls
    • Offer a limited number of extensions
    • May not include Fax over IP (FoIP) services
    • Include a set amount of free minutes
    • May not offer voicemail-to-email
    • May not include international long-distance coverage
    • May not offer Internet fax service
    • May charge extra for conference calling

    The features offered vary by virtual PBX VoIP provider. As VoIP service becomes a more common solution for small business telephone systems, many virtual PBX plan features are incorporating the more advanced features of hosted PBX phone systems. Compare plans and prices to determine the best virtual PBX solution.

    Cost

    Virtual PBX phone prices depend on a variety of factors, such as the features included. Virtual PBX phone service plans can start as low as $9.95 (Grasshopper) per month.

    Virtual PBX Service Providers


    Some virtual PBX providers include:

    0 0
  • 01/04/17--08:18: Call Center Solutions
  • Call center solutions include any call center provider or kind of software that supports call centers. Call center solutions are products and services that solve the specific need for customer relationship management (CRM).

    A call center solution is often a total package like unified communications or turnkey product, such as an outsourced call center. Software that runs a complete call center system would also be considered a call center solution.

    Types of Call Center Solutions


    Inbound call center solutions help companies with incoming calls, such as with customer service and tech support. Outbound call center solutions can help businesses with market research, lead generation and customer outreach. Telemarketers use outbound call centers.

    Blended call center solutions can provide both inbound and outbound services.

    A virtual call center solution can work for businesses with no central location or several locations. Call center agents can work from home.

    Offshore call centers are outsourced companies outside of the business’ home country. Offshore call center solutions can save businesses on overhead expenses.

    Web-enabled call center solutions allow customers to call in from their computers. A web-enabled call center is usually a contact center.

    In many cases, call center solutions are actually contact centers with the ability to communicate in a wider variety than voice. See call center vs contact center.

    Call Center Software

    Software is always a part of modern call center solutions. A call center needs a server to run its phone system (such as a PBX) and software to integrate telephony and computer systems.
    Not all software is all-in-one. For example, a company wishing to integrate CRM with its call center technology requires additional software.

    Call center software can have useful features such as phone controls from the computer and screen popping a client’s profile/information.

    Many call center services come with their own, proprietary software. When a company runs its own call center or contact center there are software solutions, both proprietary and open source, for the below functions:


    Call Center Solutions

    This is a list of call center solutions providers and software. Please keep this list in alphabetical order. ...

    0 0
  • 01/04/17--08:19: Cloud PBX
  • A cloud PBX system is a based on cloud computing technology, where data is stored and transferred over the Internet, rather than on a computer or piece of hardware that an end-user owns.

    Cloud technology that has been around for many years, but has only more recently become popular for consumer use with the introduction of programs like MobileMe and the iCloud, both consumer-based cloud computing technologies.

    History of the Cloud

    Cloud technology has many applications for businesses and consumers. In the mid-1990’s, companies that had previously used “point-to-point” data circuits to move and store data began to use a cloud technology instead as they found that this was a cheaper way to do the same tasks, and made more efficient use of bandwidth.

    The term “cloud” likely refers to the drawings of clouds used by its program developers to represent the abstraction of the Internet. The symbol was used to mark the division between responsibilities of the service provider company and the responsibilities of the customer.

    Cloud technology means that you can access the data and services of your cloud from any device connected to the Internet. So, with a cloud PBX provider, you can use all of the standard PBX features without the need of an actual PBX in your home or office.

    What is PBX? What is Cloud PBX?

    PBX, or public branch exchange, is the name used to refer to the technology that any given telephone provider uses to route calls. Originally, a PBX was a large unit of hardware that had to be stored on site and operated by hand. These machines could be very costly for a company, as they were large, needed special storage facilities, needed regular repairs, and had to be operated manually.

    Companies with multiple phones and many employees can’t function properly without some kind of PBX technology in the office. In more recent years, a PBX could be made to operate automatically, without an operator, but even these devices were expensive and complicated (the cheapest are around $400). And if a business needed to move to a new location, or add or remove a phone line, the process could be very costly and time consuming.

    Initial cost and upkeep of traditional PBX vs cloud PBX

    • Traditional PBX: About $5,000 including cost of installation and new equipment fees. $10.00/hour for an operator. If managed without an operator, can still run to around $300 or $400 for upkeep and Internet connection.
    • handSIP Hosted PBX— Plans from $21.95/month include unlimited calling within US/Canada
    • RingCentral Virtual PBX: $19.99/month plus $0.049/additional minute
    • Cebod Telecom: $19.99/month All Inclusive and Unlimited Call
    • Vocalocity Virtual Extension:$14.99/month plus $0.03/additional minute
    • RingOffice Cloud Phone System: Plans from $10/month
    • Switchvox Cloud by Digium: $29/month, unlimited minutes and all UC features included
    • MultiTEL Cloud Hosted PBX— free for up to 5 users, $0.0095 for calls to US/Canada
    • VoIPstudio : A Simple and Powerful Cloud Based Business PBX System. Plans start from $ 4.99/Month
    • MySmarttel+ cloud PBX at € 7.8/month, +unlimited call recording and storage at € 6. ...

    0 0
    0 0
  • 01/05/17--03:01: Hosted VoIP
  • Hosted VoIP is another term for Hosted PBX. "Hosted" means to say that the hardware and PBX is hosted at an off-site location from where the VoIP telephone service is being used. An office can have VoIP telephone service that powers their phones in the office, but their PBX could be hosted at their VoIP providers data center, thus the term: hosted VoIP.

    Benefits of Hosted VoIP


    There are many benefits to using Hosted VoIP rather than a traditional phone system, or an on-premise VoIP system. The main benefit is cost- a Hosted VoIP system costs much less to set-up than an on-premise PBX. In many cases, there are no set-up fees for a hosted VoIP system. Hosted VoIP phone systems fall under operational expenditure rather than capital expenditure, which also make hosted VoIP systems attractive to businesses.

    Another benefit to a hosted VoIP system over an on-premise PBX is that hosted VoIP providers will take care of all the set-up and installation, meaning you do not need to be a telecom or VoIP expert in order to get hosted VoIP.

    Hosted VoIP Service Providers


    Please list hosted VoIP service providers below in alphabetical order.

    1Pipe Telecom | OnePipe is a licensed carrier providing Hosted PBX and SIP Trunking in over 50 countries. We have regional network facilities spread across the globe.
    • Actual US CLEC
    • Branded customer portals
    • Multiple geographic locations on one Hosted PBX
    • Coverage in over 50 countries
    • Unlimited inbound on each channel
    • Great for inbound call centers
    • No fee's per extension


    Image

    Third Lane Technologies (Thirdlane)

    Thirdlane provides a full line of scalable and highly customizable Unified Communication solutions to service providers since 2003.

    Thirdlane products include:

    Platform products:


    Applications:

    • Thirdlane Web Dialer. Chrome browser extension enabling CRM and Service Desk integration for Thirdlane platform products. Supports Salesforce, Zoho, X2CRM, SugarCRM, Zendesk, Freshdesk and others.
    • Thirdlane Mobile Dialer. Mobile dialer with full integration with Thirdlane platform products.
    • Thirdlane Microsoft Outlook Dialer. Microsoft Outlook dialer integrated with Thirdlane platform products. ...

older | 1 | .... | 249 | 250 | (Page 251) | 252 | 253 | .... | 289 | newer