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  • 01/31/17--11:33: VoIP Providers in Michigan
  • Find and compare the best VoIP providers in Michigan. See the business VoIP phone service providers in Michigan in the above tables. Also read reviews, ratings, pricing, and more about business VoIP providers.

    A Guide to Business VoIP Service in Michigan

    Running a business in Michigan means making sure you have a reliable phone line in place at all times. With business VoIP, or Voice over Internet Protocol, you can have a reliable and affordable phone system that runs directly over an Internet connection that is already in place. Many different companies in the Michigan area are already switching over to VoIP service in order to enjoy all the features and perks it has to offer. You'll get the features that are important to your company at a much cheaper cost than a traditional landline.

    As a resident of Michigan, you can also choose a VoIP for your home phone needs. Just remember that with residential packages, you will typically only receive a few basic features for free, such as voicemail and caller ID. However, a business VoIP package will allow you to choose dozens of other features with no extra charge. These features are included with most packages and will help keep your business running smoothly.

    Your company may already have a high-speed Internet connection installed, which is all you need to install VoIP. Using the Internet to make and receive phone calls is a lot less expensive than a traditional landline phone and can save your company hundreds of dollars over time.

    A PBX phone system is also usually included with a business VoIP phone package, as well. Typically, these systems are not free when purchased with a traditional phone company. Compare both types of packages before you make the decision and you will quickly see the difference in price and features.

    Finding The Best Business VoIP Provider For Your Needs in Michigan

    Businesses need to know that they're getting the best value from all of the services they use. This often includes significant research on each and every new service and contract they're entering into. Thankfully, tools are available to ensure businesses are getting the best value from their VoIP system, with all of the features they need. Voip-info.org offers tools for businesses making the switch. The website includes tools to compare different services in Michigan. Check it out and see how the top business providers compare regarding plan features and prices.

    Voip-Info.org also has reviews on the providers so that you can hear directly from their other customers about the services they provide. Composite ratings will give you a quick sense of how a VoIP providers other business customers view their service. This feature, along with access to individual reviews, provides unique insight into the quality of each provider's services.

    Businesses in Michigan can also get a quote for VoIP services that works for their company. The site features a form with several simple questions, which helps to find the best providers for your business needs.

    Voip-Info.org keeps information as current and up-to-date as possible, but changes do happen. It's in the best interest of your business to check with the provider for a detailed quote, details of their plan, and any fine print in the contract.

    Michigan Business VoIP Features and Options

    With Michigan business VoIP, a whole new range of features and options are available to you in comparison to a traditional phone system. These are just a handful of the exclusive features included in most business VoIP plans: conference calling, auto attendant, caller ID, call waiting, notifications, do not disturb, dial by name, on-hold music, group paging, E911, virtual extensions, and more.

    These are all features that typically come as expensive add-ons in traditional phone systems. With a VoIP system, they're pre-included in most any standard plan at no extra cost! To get the best idea of what's available to you, always check each plan's specific features and options. As always, use the provider's actual website to make your buying decision before settling on a plan or system.

    Understanding the Differences: Traditional Phone Service Versus Business VoIP

    One of the biggest perks of Business VoIP service for your Michigan business is that customers and employees experience better call quality, more options and included features in each plan. It can be nerve-wracking making the switch from a traditional phone line, which most people are understandably comfortable with, to a business VoIP phone line. ...

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  • 01/31/17--14:24: VoIP Providers USA
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  • 01/31/17--17:53: Hanlong Technology
  • HTek (Hanlong Technology Co. Ltd.)


    Htek Logo.jpg




    HTek Profile


    HTek™ is a name brand of Hanlong Technology Co., Ltd., a world-class designer and manufacturer of enterprise IP phones and VoIP products. HTek IP phones deliver superb sound quality, a rich set of SIP telephony features, and broad interoperability with leading phone system providers, including Broadsoft®, 3CX®, Elastix®, FreePBX®, Asterisk®, Bicom®, and Alcatel-Lucent®. All HTek IP phone products feature the Texas Instruments® (TI) chipset for crystal-clear HD sound, and are backed by an industry-leading two-year warranty. HTek is the new standard for quality and value in IP phones.

    Sold in over 50 countries worldwide, HTek products offer high-quality, cost-effective solutions. HTek IP Phones can easily be rebranded or customized to meet OEM or ODM requirements. Since 2005, Hanlong Technology has provided enterprises, OEMs, and ITSPs worldwide with millions of advanced VoIP products. The latest HTek UC900 series IP phones continue the tradition of focusing on world-class quality, cutting-edge features, and competitive pricing.

    HTek R&D Team


    HTek has an experienced in-house R&D and engineering team to create the highest quality product designs, efficiently respond to OEM and ODM requests, and provide superior customer technical support. With an average of over 8 year's experience in the communication field, the R&D team's expertise and professionalism guarantee superior products and support. HTek is also proud to partner with

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  • 01/31/17--18:06: Hanlong HD IP Phone-UC804P
  • 804.png


    Physical Feature


      • Dual color LCD, 128 x 96 pixel
      • Ethernet: Dual-port Gigabit Ethernet ports
      • Keys: 37 keys including 4 programmable keys
      • Handset: 1 RJ9(4P4C)
      • Headset: 1 RJ9(4P4C)
      • Power adapter: 5V/1.2A
      • Power over Ethernet(PoE)

    VoIP Protocol

      • SIPv2, SDP(RFC 2327), RTP(RFC 1889,1890), RTCP
      • RFC 2833 X-NSE Tone Events for SIP/RTP, AVT Tone
      • Events for SIP/RTP

    Voice Codecs

      • HD wideband codec:
      • G.722. HD Codec, HD speaker, HD handset
      • Full-duplex speakerphone with AEC
      • G.711u/a-law, G.723.1, G.726, G.729A/B.
      • DTMF(In-Band, RFC2833, SIP Info)
      • Acoustic Echo Cancelation(AEC),
      • Acoustic Gain Control(AGC)
      • Voice Activity Detection(VAD), Comfort Noise insertion

    Security

      • HTTPS Server/Client
      • Transport Layer Security (TLS)
      • SRTP (RFC3711), SIPS
      • VLAN QoS (802.1pq)

    Telephone Interfaces

      • 3 VoIP Accounts
      • Menu-driven user interface, XML Idle Screen, Theme,
      • Screen Sleep
      • Call hold, Call waiting, Call forward, Call return,
      • Redial,Call transfer
      • Caller ID display, DND, Auto-answer, 5-Way Conference
      • Mute, Speed dial, SMS, Voicemail, Message Waiting
      • Indication (MWI) LED, Call history
      • BLF/BLA
      • Tone /Volume control
      • Ring tone selection/Import/Delete
      • Broad and Deep Interoperability
      • Soft keys programmable
      • Phonebook, Black list XML/LDAP phonebook

    Network Protocol

      • TCP, UDP, ICMP, RARP, ARP, DNS, NTP,SNTP, STUN, UPnP,SNMP
      • Static/DHCP/PPPoE
      • TFTP/DHCP/PPPoE client
      • Telnet/HTTP/HTTPS server

    QoS

      • Layer 2(802.1Q, 802. ...

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    Htek Logo-med.jpg


    HTEK UC862 EXECUTIVE HD COLOR GIGABIT IP PHONE


    860.png


    Physical Features


      • 3.5”TFT-LCD, 480 x 320 pixel, 262K colors
      • Ethernet: Dual Gigabit Ethernet ports
      • Keys: 47 keys including 14 programmable keys
      • Full-duplex speakerphone with AEC
      • Handset: 1 RJ9 (4P4C)
      • Headset: 1 RJ9 (4P4C)
      • Power adapter (included): 5V/1.2A
      • Power over Ethernet(PoE): IEEE 802.3af

    VoIP Protocols

      • SIPv2, SDP(RFC 2327), RTP(RFC 1889,1890), RTCP
      • RFC 2833 X-NSE Tone Events for SIP/RTP, AVT Tone
      • Events for SIP/RTP

    Voice Codecs

      • HD wideband codec: G.722
      • HD Codec, HD speaker, HD handset
      • G.711u-law/a-law, G.723.1, G.726, G.729A/B.
      • DTMF(In-Band, RFC2833, SIP Info)
      • Acoustic Echo Cancelation(AEC)
      • Acoustic Gain Control(AGC)
      • Voice Activity Detection(VAD), Comfort Noise insertion

    Security

      • HTTPS Server/Client
      • Transport Layer Security (TLS)
      • SRTP (RFC3711), SIPS
      • VLAN QoS (802. ...

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  • 02/01/17--06:35: Call Center Software
  • Call center software is the software system that allows a company or organization to run a call center. This page lets you compare call center software providers.

    There are hundreds of different providers of call center software across the globe, and every call center software system has its pros and cons. When selecting the right call center software for your business, contact center, or call center, it's important to decide which features you want your phone system to have.

    Types of Call Center Software


    ACD helps productivity by assigning inbound agents to incoming calls. The automatic call distributor uses a set of instructions to determine who gets the call in the system. The algorithm can route calls based on agent skill or whoever has an idle phone. ACD can use caller ID or automatic number identification, but usually interactive voice response is enough to help the system determine the reason for the call.

    An automatic call distributor can also take advantage of computer telephony integration. Agents can receive relevant data on their computers along with the incoming call.

    Computer telephony integration is a broad category of software that connects telephone and computer systems. Computer telephony integration software can have both desktop and server functions. Various applications make up a system that can control phones, display call information, and route and report calls.

    Interactive voice response allows callers to route themselves to the appropriate department or use the company’s database for assistance. More sophisticated interactive voice response systems can access accounts and perform certain tasks, such as activating a credit card through a bank’s phone system. IVR involves using dial tone multi-frequency or voice commands. In the VoIP industry, a PBXauto attendant is near interchangeable with IVR. However, auto attendants are not capable of speech recognition.

    A predictive dialer calls a list of phone numbers at once. Outbound agents are then connected to the numbers that answer. A predictive dialer uses calculations to minimize the idle time of agents and the potential of losing answered calls when no agents are available.

    Contact Center Software

    For contact centers, software includes applications for chat, email, and web interaction in addition to telephony functions.

    Call Center Software Providers

    This is a list of call center software providers and developers. Please keep this list in alphabetical order.

    • Dialer360 is an Call Center software which provides you inbound, outbound and blended services on high voltage and low cost for your call center. It is the complete telecom solution. It can be integrated with the CRM of your choice. It gives you services for 24/7 and make sure your data save. It will make your call center to compete with the modern technology in the market.
    • AirPhone from Vocalcom is new breed of Call Center Software. ...

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  • 02/01/17--07:08: Hosted PBX
  • What is Hosted PBX?

    Unlike a traditional PBX, or Private Branch Exchange, which requires a large investment and ongoing maintenance and training, a hosted PBX is a cloud-based PBX system accessible via an IP network. Rather than being responsible for hardware, software, training, maintenance, and more, a hosted PBX provider takes care of it all. In addition to being completely managed off-site, resulting in no IT or installation costs, a hosted PBX system also provides businesses with the ability to manage their phone systems via a user-friendly control panel. For these reasons and more, hosted PBX systems are becoming increasingly popular solutions for today’s growing small to medium-sized business owners.

    Features and Benefits of Hosted PBX

    If you own a business with fewer than 300 lines, hosted PBX can provide you with a multitude of features and benefits. For starters, a hosted PBX system is much less expensive than a traditional on-site system. With hosted PBX, there is no need to buy expensive hardware and software, pay for installation, and manage the system. You simply pay a monthly fee and enjoy all of the benefits of the service.

    While less costly than standard on-site PBX systems, hosted PBX solutions are teeming with valuable features, such as on-hold music, call waiting, call routing, transfers, and more. Moreover, as the popularity of hosted PBX continues to grow, additional features like auto attendants, extension dialing, and ACD queues are being introduced.

    A hosted PBX can also be deployed immediately. In fact, most business owners are able to have their hosted PBX setup and running in under a day. Best of all, newer and more flexible hosted PBX applications are being deployed as well. Adding these applications and features can typically be done with a simple download or click of the mouse.

    The ability to add new features as they roll out is just one example of the scalability of hosted PBX. Additional lines, phones, and even an entire new department can effortlessly be added, which would be much more complex with a traditional on-site PBX.

    When you opt for a hosted PBX and outsource all the techie stuff, you will find your stress levels lowering as well. With a hosted PBX, a mountain of responsibility will be taken off your shoulders, allowing you to focus your attention on more important matters, like improving your bottom line.

    Hosted PBX Tips and Considerations

    Hosted PBX systems are incredibly easy to setup and utilize, but there are a few things you need to do when opting for one of these modern business phone solutions, such as:

    • Make Phone Number Arrangements – A temporary phone number is necessary for the porting process, but if you already have an existing number to port over, you must remain with your current provider until the number is ported to your new PBX provider. If you are getting a new number, it’s important to update others and let them know of the change through an email blast or similar means. While brief, all calls can be conveniently routed to cell phones during the transition period. Just remember, if you cancel your service with your previous carrier prior to porting your number, the number will no longer be yours to keep.
    • Arrange Your Dial Plan – When switching over to a hosted PBX, organizing the routing of your calls is one of the first things that must be done. In order to do so, you’ll need to define various rules for your calls, including:
      • The buttons used to activate voicemail and other features
      • The hours of operation for your desk phones
      • Setting up your directory
      • The handling of faxes
      • Sequential and simultaneous ringing
      • How off-hour calls are handled
      • Configure your emergency 911 settings

    Review Your Bill

    As you can see, setting up a hosted PBX is remarkably easy. However, after doing so, you should review the bills for the first and second month to ensure you’re receiving and utilizing all of the services you’re paying for. Depending on which company you choose as your hosted PBX provider, the first month’s bill may or may not reflect activation fees, setup fees, and number porting fees. The second month’s bill should be a typical bill without added charges for the setup process. By this point, you'll be well on your way to enjoying one of the most streamlined and hassle-free business phone systems available for small and medium-sized business owners. ...

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  • 02/01/17--08:49: voip-info.org
  • Welcome to the VOIP Wiki - a reference guide to all things VOIP.


    This Wiki covers everything related to VOIP, software, hardware, VoIP service providers, reviews, configurations, standards, tips and tricks and everything else related to voice over IP networks, IP telephony and Internet Telephony.

    Your contributions are welcome, please read the How to add information to this wiki page and the Posting Guidelinesbefore you post.


    NEWS


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  • 02/02/17--07:40: NocRoom Networks
  • Image

    Founded in 2006, NocROOM is located at one of the largest internet exchange points in the world, facilitating excellent inter-connectivity with Latin America, the Caribbean and Europe. NocRoom is a global provider of optimized network solutions that offer the best possible performance, reliability and availability. Our advanced, IP-based networks deliver data, voice and content to clients and partners world-wide.

    Hosted PBX: NocRoom Turn-key Business Hosted PBX

    NocRoom Tier1 Bandwidth Network
    Multiple Tier 1 bandwidth providers call NocRoom home; including AT&T, CenturyLink, Cogent, Comcast Business Class, FiberLight, FPL FiberNet, Internap, Level 3, TW Telecom, Verizon Business and XO. NocRoom facility is also home to several Tier 2 carriers.

    We offer 24/7/365 tech support with live reps on site every minute of every day to service the thousands of customers we maintain from all over the world.

    Services Include:
    Colocation, Dedicated Servers, VOIP
    PBX (cloud hosted or self hosted office install)

    NocRoom has over 100 Gbps of fiber optic connection to the internet with multiple tier 1 carriers.

    NocRoom is privately held, bitcoin accepted business with Multi Locations:
    Miami FL
    Dallas, TX
    Las Vegas, NV
    Los Angeles, CA

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  • 02/02/17--10:30: Bicom Systems
  • Image

    Bicom Systems provides the Communicating World with the most Complete Turnkey Communication Systems available by Creating, Unifying and Supporting the Most Advanced of Current Technologies.

    History


    Bicom Systems Ltd. was founded in 2005 to exploit its PBXware product.
    PBXware was the first Commercial Turnkey Telephony System to use Open Source software including Asterisk.

    Among the first customers to use PBXware was Redhat. The business model of Bicom Systems does hold similarities to Redhat in the manner by which it wraps Open Source software in a professional and charge for model, warranted to work.

    In 2008 Bicom Systems delivered a custom built conferencing solution to NASA to facilitate the holding of scientific study groups such as the Inter Planetary Conference.

    In 2009 Bicom Systems launched its Multi-Tenant Edition of PBXware.

    In 2010 Bicom Systems began a relationship with NEC to provide a hosted Telephony Platform to businesses across Australia.

    Bicom Systems published How to Grow an ITSP.


    Products



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  • 02/02/17--20:38: ThirdLane
  • Image

    12/11/2016 - Thirdlane Connect and the new version of Thirdlane Multi Tenant PBX and Thirdlane Elastic Cloud PBX platforms is available

    Third Lane Technologies provides unified communications solutions to businesses, government and public organizations, Internet Telephony Service Providers, and Call Center Operators. Reliability, advanced features, open architecture and great value made Thirdlane products the clear choice for thousands of customers and partners worldwide.

    Recently released Thirdlane Connect and other Thirdlane unified communication applications are free and available for download.

    Image

    Thirdlane Connect is an advanced unified communication application with support for voice, video, private and group messaging, screen and file sharing. Thirdlane Connect is available for modern web browsers, mobile, Windows, Mac and Linux.

    Thirdlane Connect for Android devices can be installed from Google Play

    Thirdlane Mobile Dialer is a simple dialer for mobile devices. Thirdlane Mobile dialer can be installed from Google Play

    Thirdlane Web Dialer Chrome Extension integrates Thirdlane Connect with Salesforce, Zoho, Zendesk and other CRMs and is available from Chrome Web Store.

    Thirdlane Products


    Thirdlane offers professional unified communications software solutions for hosted and on-premises deployment. Thirdlane software solutions include:

    • Thirdlane Multi Tenant PBX - Multi Tenant PBX and Unified Communications platform for Unified Communications Service Providers
    • Thirdlane Elastic Cloud PBX - Unified Communications platfom for large scale multi site cloud or hosted deployment by Unified Communications service providers
    • Thirdlane Business PBX - advanced Unified Communications platform for businesses and Internet Telephony Service Providers for both on-premises or cloud deployment
    • Thirdlane Connect - Unified Communication app that adds messaging, voice, video, applications and CRM integrations to Thirdlane Multi Tenant and Thirdlane Business PBX platforms and can be deployed in modern browsers, mobile, and Windows, Mac, and Linux desktops
    • Thirdlane Call Center for businesses and call center operators

    Thirdlane software solutions are built with standard, proven open-source components, including Kamailio SIP Server, Asterisk® PBX platform and CentOS® Linux. ...

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  • 02/02/17--20:40: Thirdlane Multi-Tenant PBX
  • Image

    Thirdlane® Multi Tenant PBX is a reliable, feature rich, scalable and cost-effective IP PBX and unified communications software platform capable of hosting multiple virtual PBXs on a single Asterisk® server. It enables Internet Telephony Service Providers (ITSPs), telephony resellers, and VoIP entrepreneurs to offer a fully-featured hosted PBX to their customers, providing them an economical alternative to premise-based PBX hardware.

    Thirdlane Multi-Tenant PBX provides an easy-to-deploy, hosting-ready solution. The software is provided as a complete package, ready to install with all the components needed to build a powerful PBX hosting platform. With Thirdlane’s field-proven technology, you can offer great value to your customers by providing reliable hosting services and a customizable set of advanced features at a very competitive per-user cost compared to equivalent solutions.

    Thirdlane also provides system administrators tools for easily provisioning and managing PBX tenants, and the ability to provide each customer their own customized feature set to meet virtually every need. Thirdlane’s Asterisk-based Multi Tenant PBX boasts an open architecture and an extensive API (application programming interface) to provide interoperability and ease of integrating with third-party components such as service provider portals, billing systems, CRMs, and other programs.

    Thirdlane Connect adds unified communications including private and group chat, voice and video conferencing, integrations, screen and file sharing to the latest version of Thirdlane Multi Tenant PBX platform .


    Key Features:

    • High- Availability: Redundancy, automatic failover, and clustering capabilities are built into the core of all Thirdlane PBX solutions. The high availability features can be configured during installation or added later to address your requirements
    • Auto-Provisioning: Thirdlane PBX is available with templates for auto-provisioning of devices such as Aastra, Cisco, Linksys, Polycom, Snom and Yealink phones and ATAs. This allows you and your customers to easily add phones and devices, individually or in bulk. Templates can be customized or added to support new devices.
    • Database-driven engine: To access the power of the Asterisk® real-time telephony, Thirdlane can utilize a database-driven engine for configuration and administration. This provides robust scalability and clustering options, and allows provisioning of “adds and changes” without reloading Asterisk.
    • Fine-grained permissions: Allow your administrators or customers to easily control each user’s call permissions per user or per group as appropriate, and to configure dialing rules on a per-route basis for operational economy and flexibility.
    • Customizable for your Company and Users: Upload your company name and logo to rebrand the PBX, select from Communications Manager GUI themes and languages, add language translations, and even customize GUI menus and configuration files. Since scripts are built in as part of the Thirdlane architecture, you can easily add custom scripts to support customer-requested features.
    • Retain Full Control of your Server: Unlike other solutions, Thirdlane doesn’t deny you root access to your server for troubleshooting, integrating with third-party components, and performing system maintenance and customization. Software updates are managed by a Thirdlane repository and are easy to install, to keep your system updated with the latest security features.
    • Industry-Standard Components: Thirdlane employs standard versions of the Asterisk telephony engine and CentOS® Linux, and doesn’t require custom patches. This allows you to update components of your system if needed. ...

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  • 02/03/17--01:04: VoIP Termination
  • Please add information to this page about VoIP call termination.

    What is VoIP Termination?

    VoIP call termination is used to refer to the procedures that are used for routing telephone calls from one provider to the next provider until the call has been routed to the last telephone company and has been received by the recipient. Voice termination is another term that is used for call termination. The telephone companies are also referred to as providers or carriers.

    Called Party

    The called party is the person who has received the telephone call. The end point of the route may be on the Internet or may be at a point that was reached by routing the call through the public switched telephone network. The procedures for routing the call stop when the call has been received by the recipient. The process may seem simple to individuals who do not experience problems with making telephone calls but is not so simple to individuals who make calls that will not connect such as calls to a different country.

    Calling Party

    The calling party is the person who has initiated the call and who wants to be connected to the called party. There may be problems with the telephone calls that begin on the Internet and end at a cellular phone. The sound of the voices may seem to be amplified with echoes and have a scratchy quality. The calls that are initiated with Google Voice may never connect or could be delayed.

    VoIP

    Voice over Internet protocol (VoIP) is a term that is used to describe a call that was initiated on the Internet such as Skype calls or calls made with Google Voice. The calls that were initiated on the Internet usually end at a point that is not on the Internet. Most of the recipients of telephone calls receive the calls with a landline phone or with a cellular phone. The route may begin on the Internet but will end at a point that was reached by routing the call from the public switched telephone network (PSTN), which is the common description for call termination.

    Internet Networks

    A tier-one operator is licensed and registered to operate an Internet protocol (IP) network for Internet telephony services. Tier-one operators can handle call origination and call termination. A tier-two operator can lease services from a tier-one operator. The tier-three operators can lease services from either a tier-one or two-two operator. There are also resellers of VoIP services and wholesalers in the market. The quality of the services is not very high because of the inconsistencies in the market such as fluctuations with demand, fraud and problems with doing business on an international level.

    Call Origination

    Call origination is used to refer to telephone calls that originate from the public switched telephone network and end the route on the Internet. Call termination is considered to be the opposite of call origination because the direction of the paths are reversed. The terms are associated with the starting point of the calls, path of the route of the calls and termination point of the calls. The operators of IP telephony services can handle calls that originate or terminate on the Internet.

    Fees

    The fees for services are subject to the regulations of several countries because the routes of the calls will cross over more than one country. Those countries can use legislation to control the fees for the services. Termination rates are usually very high for the countries in the Middle East and Asia. The rates are intentional high because there are more incoming calls than outgoing calls from the countries, which is caused by the diaspora effect of a migrating population.

    VoIP Termination Providers

    Please list VoIP Termination providers here in alphabetical order.


    Image
    Intellocom, LLC, a carrier offering complete voice solution

    Discover Intellocom, a carrier that offers premium service at best in class rates. ...

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  • 02/03/17--10:00: Old News
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  • 02/03/17--10:17: Old News 2016
  • December 2016


    November 2016


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  • 02/04/17--19:10: Hosted PBX
  • What is Hosted PBX?

    Unlike a traditional PBX, or Private Branch Exchange, which requires a large investment and ongoing maintenance and training, a hosted PBX is a cloud-based PBX system accessible via an IP network. Rather than being responsible for hardware, software, training, maintenance, and more, a hosted PBX provider takes care of it all. In addition to being completely managed off-site, resulting in no IT or installation costs, a hosted PBX system also provides businesses with the ability to manage their phone systems via a user-friendly control panel. For these reasons and more, hosted PBX systems are becoming increasingly popular solutions for today’s growing small to medium-sized business owners.

    Features and Benefits of Hosted PBX

    If you own a business with fewer than 300 lines, hosted PBX can provide you with a multitude of features and benefits. For starters, a hosted PBX system is much less expensive than a traditional on-site system. With hosted PBX, there is no need to buy expensive hardware and software, pay for installation, and manage the system. You simply pay a monthly fee and enjoy all of the benefits of the service.

    While less costly than standard on-site PBX systems, hosted PBX solutions are teeming with valuable features, such as on-hold music, call waiting, call routing, transfers, and more. Moreover, as the popularity of hosted PBX continues to grow, additional features like auto attendants, extension dialing, and ACD queues are being introduced.

    A hosted PBX can also be deployed immediately. In fact, most business owners are able to have their hosted PBX setup and running in under a day. Best of all, newer and more flexible hosted PBX applications are being deployed as well. Adding these applications and features can typically be done with a simple download or click of the mouse.

    The ability to add new features as they roll out is just one example of the scalability of hosted PBX. Additional lines, phones, and even an entire new department can effortlessly be added, which would be much more complex with a traditional on-site PBX.

    When you opt for a hosted PBX and outsource all the techie stuff, you will find your stress levels lowering as well. With a hosted PBX, a mountain of responsibility will be taken off your shoulders, allowing you to focus your attention on more important matters, like improving your bottom line.

    Hosted PBX Tips and Considerations

    Hosted PBX systems are incredibly easy to setup and utilize, but there are a few things you need to do when opting for one of these modern business phone solutions, such as:

    • Make Phone Number Arrangements – A temporary phone number is necessary for the porting process, but if you already have an existing number to port over, you must remain with your current provider until the number is ported to your new PBX provider. If you are getting a new number, it’s important to update others and let them know of the change through an email blast or similar means. While brief, all calls can be conveniently routed to cell phones during the transition period. Just remember, if you cancel your service with your previous carrier prior to porting your number, the number will no longer be yours to keep.
    • Arrange Your Dial Plan – When switching over to a hosted PBX, organizing the routing of your calls is one of the first things that must be done. In order to do so, you’ll need to define various rules for your calls, including:
      • The buttons used to activate voicemail and other features
      • The hours of operation for your desk phones
      • Setting up your directory
      • The handling of faxes
      • Sequential and simultaneous ringing
      • How off-hour calls are handled
      • Configure your emergency 911 settings

    Review Your Bill

    As you can see, setting up a hosted PBX is remarkably easy. However, after doing so, you should review the bills for the first and second month to ensure you’re receiving and utilizing all of the services you’re paying for. Depending on which company you choose as your hosted PBX provider, the first month’s bill may or may not reflect activation fees, setup fees, and number porting fees. The second month’s bill should be a typical bill without added charges for the setup process. By this point, you'll be well on your way to enjoying one of the most streamlined and hassle-free business phone systems available for small and medium-sized business owners. ...

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  • 02/04/17--19:33: Thirdlane Business PBX
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    12/11/2016 - Thirdlane releases Thirdlane Connect for unified communications with support for voice, video, private and group chat, integrations, screen and file sharing powered by the new version of Thirdlane Business PBX and Thirdlane Multi Tenant PBX platform.

    Thirdlane Business PBX is a highly-reliable, cost-effective IP PBX and unified communications software platform that forms the heart of a versatile Voice over IP (VoIP) enabled telephony system. It provides small businesses, larger companies, and multi-site enterprises a flexible combination of the best of open source and commercially developed solutions, offering an alternative to high-cost telephony systems.

    In today’s fast-paced business environment, a reliable integrated communications system is critical to success. Thirdlane’s Business PBX delivers by including all the standard telephone system features you expect, plus advanced unified communications capabilities such as integration with email, messaging, and mobile platforms at no extra cost. Thirdlane systems have been field-proven for over ten years across thousands of customers worldwide, and are widely regarded for their unique combination of diverse features, flexibility, and bulletproof reliability.

    Thirdlane provides system administrators with all the tools required for easily making changes and adding users or devices. A unique deep customization ability allows each user or group their own feature set to meet virtually every business need. Thirdlane’s Business PBX also boasts an expandable open architecture and an extensive API (application programming interface) to allow integration with third-party applications such as CRM, ERP, accounting systems, and other business tools. The result is that your company can benefit from an easy-to-use yet highly adaptable set of advanced features with a low total cost of ownership.


    Key Features:

    • Advanced Call Features: Among the PBX features included are: IVR (auto attendant), conference bridges, call forwarding, transfer, call screening, call parking, call presence, ring groups, hunt groups, find me/follow me, call queues (ACD), direct dial (DID), fax handling, selective call screening and blocking, call recording, intercom, paging, voicemail to email, and much, much more.
    • Auto-Provisioning: Thirdlane Business PBX includes templates for auto-provisioning of devices such as Aastra, Cisco, Linksys, Polycom, Snom and Yealink phones and ATAs. This allows you to easily add phones and devices, individually or in bulk. Entire groups of users can be easily added and provisioned. Templates can be readily customized or added to support new devices.
    • Fine-grained permissions: Allow your administrators to easily control each user’s call permissions and features as appropriate for your business requirements, and to configure dialing rules on a per-user or per-route basis for operational economy and flexibility.
    • Highly Customizable: Choose from a number of Communications Manager and user portal GUI themes, and even customize menus and configuration files. Select from 12 supported languages, or add your own language translations or voice prompts. Easily add custom scripts to support user-requested features and integrate with most third party program’s API.
    • Proven Industry-Standard Components: Thirdlane systems are built with standard, proven components, including the Asterisk® telephony engine and CentOS® Linux, without custom patches. This allows you to easily update them if needed. Thirdlane also supports versions of Digium®-certified Asterisk and Red Hat® Linux for additional peace of mind in critical applications. ...

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  • 02/07/17--17:18: VoIP Providers USA
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  • 02/10/17--08:41: VOIP PBX and Servers
  • Please list information about VoIP PBX and Servers on this page. Please keep VoIP PBX and server provider information in alphabetical order, and below any other relevant information.

    Page Contents

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    • 1comms.co.uk: Asterisk-based converged telephone system for UK Businesses
    • 2daydirect: Brand NEW Small Business VoIP phones. Free 2 day shipping anywhere in the United States
    • 2N NETSTAR PBX, virtual PBX: VoIP PBX system
    • 2N Omega IP PBX: VoIP PBX system
    • 2N VoiceBlue Enterprise: Simple VoIP SIP PBX
    • 3CX: Windows IP PBX / VOIP Phone system
    • 4PSA VoipNow: Hosted PBX software for service providers and enterprises, accelerating SaaS deployment. It runs on Linux environments (RHEL, SuSE Linux, CentOS, Fedora) on x86 and Power PC architecture based servers.
    • 8ix Zenith: 8ix Zenith spells an Asterisk derived IP Telephony application with the most advanced calling and communication features.

    A

    • APPRIN آپرین Middle East VoIP Distributor IP Phone, IP PBX, Gateway, ATA from Digium, Grandstream, Barix.
    • ALLO PSTN-IPPBX for SOHO with 30 IP extension, upto 6 Analog Extension & upto 4 PSTN trunk
    • ActivePBX™ | Turn-Key Business Phone System $149/mo.

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