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    Communication has the power to create more interactive discussions and immersive experiences for both students and educators. By taking advantages of a reliable communication platform like a Voice over Internet Protocol (VoIP) solution, universities can enable students to enhance their skills and to gain a wealth of knowledge to help them achieve success.

    If you're new to VoIP and are searching for affordable VoIP service plans for universities, Voip-Info is your best source for all VoIP-related content. Join our interactive VoIP forums and read comprehensive information on VoIP topics such as software, hardware, configurations, guidelines, standards, and tips to help you make your transition to VoIP smooth and efficient.

    How Can a VoIP System Improve Teaching and Learning Experiences in Universities?

    A VoIP phone system can help enhance the teaching and learning processes by simplifying operations, improving engagement, and encouraging collaboration.

    Using a feature-rich VoIP phone solution helps students, teachers, and administrators create wonderful learning opportunities in the following ways:

    • Encouraging collaboration and interaction by allowing students, teachers, and outside experts to meet virtually to share ideas and findings and to test their understanding on certain subjects anywhere and at any time.
    • Providing an easy way for students, teachers, and outside field experts to share and receive information in a variety of formats (e.g. images, text, audio, and video), which can help nurture the mind and develop new skill sets.
    • Extending the learning experience beyond the classroom. Through VoIP features such as video conferencing and instant messaging, students can pursue mentoring programs with outside field experts, participate in study groups, and join field trips via virtual learning environments.
    • Giving students and teachers unlimited access to information. Through Bring Your Own Device (BYOD) offerings, students can use their personal mobile devices to access the most relevant and up-to-date information available online and through digital textbooks or ebooks.

    What are Some Important VoIP Features that Can Empower University Administrators and Teachers?

    Teachers and administrators can take advantage of VoIP's enterprise-grade features and system integrations to help monitor student activities and to fully manage the university while reducing costs.

    VoIP phone systems provide a rich set of features that enable teachers to communicate with students without the need for a physical classroom. By using softphones (which allow communication through desktops and mobile devices such as laptops, tablets, and smartphones), teachers can create exceptional virtual learning environments. Through VoIP technology, educators can set up virtual classrooms where they can deliver live classes, webinars, meetings, study groups, conferences, and more.

    Through standard VoIP features such as call recording and call monitoring, universities can further enhance student learning. The call recording feature of VoIP allows teachers to record calls, store them in an audio format, and then share and send the valuable data to the students for training purposes. With call monitoring, teachers can actively monitor student activities and to listen to their discussions in real time. In this way, teachers can help students improve their performance through mentoring programs.

    Also, integrating a VoIP-enabled student management system can help educators keep track of student attendance and enable them to manage student data in a seamless manner. Through a student management system integration, universities can streamline and simplify administrative tasks as well.

    Aside from system integrations, the admin portal also helps administrators streamline operational workflows throughout the university. Using the admin portal gives administrators the power to deliver more fluid and efficient services such as managing calls, viewing and monitoring student activities, tracking and updating student and teacher accounts, and accessing custom reporting for billing and analytics.

    Plus, teachers can also use a unified communication (UC) solution to connect with parents. Through a UC system, VoIP can help educators send and receive e-mails and voicemails on a single platform, and listen to messages (in an audio format) via a mobile phone or desktop computer. This way, teachers can answer questions from parents on the go. ...

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  • 02/22/17--09:32: VoIP Service for Accountants
  • Accountants need to have strong communication skills to help clients make smart business decisions. One great way that accountants can further enhance their communication solutions is by providing top quality service to their clientele by using a VoIP phone system. With the use of a robust VoIP phone solution, accounting firms can help improve employee productivity and enhance the quality of their customer service.

    Voip-Info can serve as your reference guide to all things VoIP. We provide a comprehensive overview of VoIP software, hardware, reviews, configurations, tips, and standards to help your accounting firm make the transition to VoIP smooth and efficient.

    What are some of the Advantages of Using VoIP in Accounting?

    Accountants need a robust communication solution like a VoIP phone system to help them manage and deliver accurate information for business performance, evaluation, and financial planning.

    Whether it's in delivering exceptional customer service and support or providing accountants with mobility, collaboration, and productivity capabilities, a VoIP phone system can help accounting firms in the following ways:

    • Ensuring that all crucial and relevant data is safe and secure. VoIP uses a standardized encryption protocol to prevent a data breach and to help businesses keep sensitive data safe and secure at all costs. Most VoIP providers have teams that ensure an efficient communication channel that combines security and reliability.
    • Responding to client calls and inquiries in real-time. VoIP functions such as call routing, call waiting, and find me/follow me enable accountants to answer client calls promptly. Setting up the find me/follow me feature allows accountants to forward incoming calls to their other extensions (such as a home line and a personal mobile device). In this way, they can still answer calls from clients during after-hours or even when they are outside of the office, ensuring that the caller will always "find" them.
    • Streamlining time tracking, reporting, and billing. A VoIP phone system can be integrated with applications that are used for billing, time tracking, and creating reports in real-time. For example, a hosted VoIP provider like BroadView Networks offers the OfficeSuite platform that includes reporting and analytics. This unified communication solution can help accountants improve their mobility through a variety of features such as video conferences, chats, presence, and more.
    • Promoting collaboration through an efficient communication system. Through easy to use productivity and mobility features such as instant messaging, file sharing, mobile apps, and call conferencing (including video conferencing), a VoIP phone system can allow accounting firms to efficiently deliver clear and precise information to help support clients and decision makers.

    What are some Powerful VoIP Features that will Benefit Accountants?

    A VoIP phone system with a powerful suite of enterprise-grade features can give accountants the capability to support each client's evolving financial and accounting needs.

    Accountants must keep up with data, figures, and reports in their daily jobs, so they need a robust VoIP phone solution that can help them store, manage, retrieve, and deliver crucial information for their clients, creditors, debtors, and affiliate companies.

    By integrating a billing software system with a VoIP phone system, accountants can support business intelligence and enhance revenue recognition by providing accurate reports and data to decision makers. Through the Call Accounting system, accountants can keep track of all calls and allow them to generate reports, view statistics, and compare earnings, all of which can be exported to applications such as Excel and QuickBooks. This way, accountants can give clients the information they need to manage their customers and employees. Aside from generating reports, some software-based VoIP billing solutions also support electronic invoicing for postpaid accounts and real-time credit card clearing.

    Another great feature of VOIP is time logging. With the use of a VoIP-enabled time logging application, accounting firms will know how much time has been devoted to complete the project for each client, then use this as a basis to bill clients for the services performed. Also, VoIP features such as call analytics and call logs/reports can help accountants handle daily time tracking, too.

    Furthermore, VoIP's ability to integrate with customer relationship management (CRM) solutions can allow accounting firms to collect, store, manage, and retrieve vital customer information. ...

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    In a dental office or practice, a reliable telephony system is essential to strengthen communications to optimize client engagement and to improve patient care. By taking advantage of a cutting-edge communication platform like a VoIP phone system, a dental practice can streamline daily tasks, enhance employee mobility, and create a pleasant and professional calling experience for clients.

    If you are new to VoIP and are looking for top-rated VoIP phone systems, Voip-Info can assist you in finding the best VoIP service providers in the dental industry. You can browse our VoIP forums and search our site for up-to-date VoIP information on topics such as VoIP reviews, software, hardware, configurations, guidelines, standards, and more.

    What are some Key Benefits of Using VoIP in a Dental Office?

    A VoIP phone system can help dental offices optimize client engagement, streamline daily business operations, and improve the flow of information across all channels while reducing costs.

    Large call volume and poor voice quality are two factors that can affect daily operations in a dental practice. By making the switch to a reliable telephone system like VoIP, a dental office can efficiently handle a large volume of calls and also deliver superior call quality.

    VoIP phone systems offer a comprehensive set of call management and productivity features that can help a dental office streamline and automate their business operations, thus delivering top quality service and boosting their business' bottom line in the following ways:

    • Presenting a professional and pleasant call experience. A VoIP-enabled unified communication (UC) solution can foster more productive and meaningful conversations. Through mobile applications and system integrations, VoIP has the power to deliver accurate and relevant patient details during every patient interaction. This, in turn, provides patients with highly individualized care and service to enhance the client experience.
    • Building stronger relationships. Delivering messages and transferring calls either to another dentist, staff members, or department personnel is more fluid through the use of a VoIP phone system. The call forwarding and find me/follow me features of VoIP can help dental assistants route all calls from the office right to their personal mobile extensions. Also, by using the enterprise calling features included with a VoIP service, dentists can easily talk to their patients and answer inquiries from potential clients in a timely manner, thus enhancing patient engagement by providing them with the support during emergencies or whenever they need it.
    • Providing cost-saving benefits and increasing their bottom line. A VoIP phone system can help reduce infrastructure, service, and maintenance costs. Because VoIP operates on an IP network where data and voice can be transmitted using a single terminal, a VoIP phone solution can reduce monthly phone bills by eliminating the need to utilize a dedicated PSTN phone line. Also, a VoIP phone solution can further reduce expenditures because the VoIP provider will be the one to handle system upgrades and maintenance. Aside from these benefits, international and long distance calls are more affordable through the use of virtual numbers, which can establish a local presence in various locations. And through the use of softphones and BYOD offers, a dental office can lessen operation costs, too.

    What are some Productivity Features of VoIP that Help Deliver Quality Service in a Dental Practice?

    A VoIP phone system offers a plethora of tools to help dentists and staff members enhance the quality of their services and create a natural and meaningful interaction with patients.

    A dental practice needs to have a robust VoIP phone system that streamlines the management of daily tasks to help deliver quality customer service in as genuine and as effortless as possible. Through VoIP's enterprise features, dentists can have the best communication tools to power their dental office.

    Two of the most popular VoIP tools that can help enhance employee mobility, improve productivity, and streamline daily operations in a dental office are the day/night mode and hunt group features. The day/night mode feature helps a dental staff member to assign calling rules during business hours (daytime) and after-hours (nighttime). This way, incoming calls can be routed to any extension, either to a home phone or a personal mobile device, and store voicemails to help a dental staff address each call during business hours. ...

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  • 02/22/17--09:41: VoIP Service for Hotels
  • The hospitality industry is a demanding and booming business that requires an efficient communication system to help hoteliers deal with client requests , to coordinate events, to manage employee schedules, and to deliver accurate information across different departments. By using a robust communication platform like VoIP, hoteliers and staff members can boost employee productivity, enhance customer service experience, and improve their bottom line.

    If you're new to VoIP or are simply looking for reliable VoIP providers with affordable service plans, Voip-Info can be your reference guide to help you get the best VoIP plan that meets the needs of your hotel. We offer a comprehensive all VoIP-related information such as genuine user reviews, tips, software, hardware, and guidelines to make your transition to VoIP smooth and easy.

    Why Will Hotels Enjoy Using a VoIP Phone Solution?

    A VoIP phone solution can help hoteliers provide top-notch customer service by enhancing business processes and improving employee mobility, all while reducing expenditures.

    The hospitality industry deals with a huge volume of calls and many different types of people on a daily basis. Because hotel managers and staff members are interacting with customers every minute, it's essential to collaborate and coordinate with all departments to ensure an efficient and smooth business operation. Through a unified communication solution (which seamlessly integrates instant messaging, mobility features, voice, and presence information on a single platform), hotel managers and staff members can easily communicate with one another to provide exceptional service and support for guests.

    Aside from enhancing productivity, a versatile VoIP phone system can also help hotel administrators and staff members communicate in real-time and from multiple locations. Through VoIP's robust features such as auto attendant, call routing, and call conferencing (including video conferencing), hotel administrators and staff members can accomplish more tasks and provide their guests with an easy way to access services. With just a phone call, hotel guests can book restaurant reservations, requests for food service, select attractions, and set up wake-up calls.

    What are Some Important VoIP Features for Hotels?

    A feature-rich VoIP phone system can help hoteliers and staff members communicate effectively to boost operational workflow, to enhance customer service, and to increase the business' bottom line.

    Effective communication skills are essential to provide top-notch service and support for hotel guests. This is why many hotels spend a considerable amount of time and money on staff training to help them interact appropriately with guests. Two useful VoIP features that can help hotel administrators conduct successful staff training are the call barge and call monitoring features.

    Call barge enables sales managers to easily listen or drop in on live calls for training and quality assurance purposes. Through VoIP's call barge feature, hotel sales managers can help improve service quality and increase customer satisfaction because they can respond to customer inquiries and resolve issues in real-time. Hotel managers can also easily speak to customers so that they get the support and service they need exactly when they need it. On the other part, call monitoring can help hotel administrators keep track of their employees activities by monitoring all incoming and outgoing calls remotely. When customers are not receiving the appropriate level of service they need, hotel managers can easily communicate and coordinate with their staff members to settle customer issues and to deliver the support that they need.

    Aside from the productivity features mentioned above, VoIP can be integrated with and used from mobile applications to provide clear and accurate information that can help hotels improve their efficiency of service. For example, PanTerra Networks' SmartBox-UCC app allows users to share and synchronize content for desktops and mobile devices in a seamless manner. When used in hotels, this innovative app can help administrators and staff members share relevant content across different departments and through various communication channels. Also, SmartBox can enable administrators to set custom notifications and personal messages to enhance customer experience.

    Additionally, integrating a customer relationship management (CRM) software with VoIP enables hoteliers to manage and deliver all kinds of content or information to increase team efficiency, to improve business culture, to engage clients, and to promote customer loyalty. ...

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    Business VoIP Providers - Compare and Choose a Business VoIP Provider

    Quality business VoIP providers today offer a wide variety of feature packages, services and prices. Selecting the ideal provider and service options will depend on your type and size of business, features needed and projected volume of usage. Even when working with top-tier providers, your basic monthly service charges per line may begin at rates as low as $20. Before choosing your VoIP provider, it is essential to first determine your company's precise telecommunications needs to enable timely and cost-efficient initiation of your service. By consulting your chosen Voice over IP service team and seeking their expert advice in advance, you can be prepared to take the following steps to facilitate the smooth, productive startup of your services:

    • Evaluate Your Internet Connection. - Determine the strength and capacity of your Internet connection and bandwidth. You need to ensure that your system has adequate speed to best accommodate your new VoIP installation for top quality service.
    • Assess Your Company Budget and Needs. - With knowledge of your company's current budget and VoIP needs, you can more easily select the service provider and feature options that meet your requirements.
    • Determine Your Equipment Needs. - Evaluate your current and near future VoIP equipment needs. Phones can be purchased from around $50 to $500 or more. Once you decide which feature options are immediate requirements and which ones can be added later as needed, you are ready to choose your service provider.
    • Compare VoIP Providers. - By comparing VoIP company service options, advanced features and equipment along with user and industry reviews, you can best make a wise decision, selecting the ideal VoIP provider for your enterprise.

    Important Information to Request from Any Potential VoIP Provider

    Before signing a service contract with any business VoIP provider, be sure to request basic service information and practices in writing. You need to be certain of such details as startup costs and monthly fees, any limitations and costs on portable phone numbers and exactly which features are included in the service package you select. You also need to know if international calling is included, charges for adding extra features and the extent of customer care and technical services provided. Also important are such issues as whether your provider offers a money back guarantee and if there are any cancellation fees. It is also helpful to determine prior to signing up for VoIP services if there are any hidden fees assessed by your chosen provider.

    Take Full Control and Advantage of Your VoIP System

    Once your new business VoIP system and service are in place, you and your staff members will have full-control capabilities for use of your business communications system. Your service provider will ensure connection with your online portal for customizing your telecomm options. These modern digital portals are user-friendly, enabling feature changes and additions to be made for immediate availability. You and your staff can make decisions and changes in real-time that work for you right in the moment.

    You can manage your call settings remotely, directing calls to voicemail or having them transferred to another number or extension. You can also make exceptions to any chosen setting in your phone system. For example, if you are expecting an important business call and want to take that call, but hold all other calls for a few hours, you can set your phone to direct only the designated call to ring on your extension. This system allows and encourages you to take complete control of your telecommunications systems and settings so that the service works for your best interests and immediate needs at all times.

    Major Business Benefits and Advantages of Installing VoIP

    With an excellent quality VoIP system installed and running well in your company offices to provide remote access for you and your employees, you can work much more efficiently, achieving more in less time. You will enjoy the many benefits of knowing that you can leave the responsibility of your advanced office telecommunications system operations to your VoIP provider while you handle other important business matters. Other major benefits and advantages of your new business VoIP system enable you to accomplish the following:

    • Schedule Your Own Business Hours. ...

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  • 02/23/17--07:15: Enterprise VoIP
  • Enterprise VoIP is a term to describe the unified communications systems typically utilized by medium to large businesses and corporations. Most large businesses employ an enterprise VoIP solution instead of a traditional telephone system in order to drastically cut costs and increase their bottom line. In addition, enterprise VoIP providers offer solutions that extend far beyond what is possible with a traditional telephone system.

    This is a list of enterprise VoIP providers. These companies typically support multi-line telephone systems, PBX gateways, on-premise PBX systems, and hosted VoIP. Please add enterprise VoIP providers to the list below.

    • REVE Systems: REVE Secure Communication App is a highly secure, uninterrupted, reliable and own premises based customized platform for real time communication and collaboration of enterprises. This app empowers you with the ability to impact your company culture, retention, and even bottom line through having control over employee communication across multiple devices. Available in all major platforms, a user can easily download this app and register instantly using an Employee ID, Email ID, Mobile Number or any unique ID within a control environment.
    • RingOffice: Specializes in Cloud Hosted Business Phone Systems, Business VoIP Lines, SIP Trunks, and On-Premise Phone Systems using only premium business grade service. Coverage extends throughout Canada and USA. Offers a comprehensive customer portal with 24/7/365 support.
    • VoIP Superstore: Specializes in Business Phone Systems, Business VoIP Lines, SIP Trunks, and Cloud Hosted Phone Systems.
    • 1Pipe Telecom | OnePipe is a CLEC providing SIP Trunking, Hosted PBX, IP and other services, we provide services on our own network and gateways.
    • 45meeting Simple online conference solution for small business.
    • Affinity SIP is a Business VOIP service provider. Great rates for international VOIP calling U.S. DIDs $1.00, Inbound/Outbound $0.009/min, E911 and CNAM free! Wholesale SIP Trunks. Service works with all IP PBX including Asterisk, FreeSWITCH, SIP, IAX2, Elastix, trixbox®, FreePBX, and more. Redundant gateways for 100% up-time. Try SIP Affinity now risk free! Instant activation with free test credit.
    • ActivePBX™ | Turn-Key Business Phone System $149/mo.
    • Alcazar Networks Inc. is offering Wholesale Origination / Termination / Free Toll Free Termination - Get paid for your toll free traffic! We provide high quality, dependable access to over 3100 rate centers and instant access to over 1,200,000 DIDs including T38 capability on 100% of our DIDs, CNAM, e911, and local number portability. Wholesale SIP
    • Big Bang Systems provides on premise and hosted pbx and ivr solutions for company with 50+ employees.

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  • 02/24/17--05:14: Call Center Solutions
  • Call center solutions include any call center provider or kind of software that supports call centers. Call center solutions are products and services that solve the specific need for customer relationship management (CRM).

    A call center solution is often a total package like unified communications or turnkey product, such as an outsourced call center. Software that runs a complete call center system would also be considered a call center solution.

    Types of Call Center Solutions


    Inbound call center solutions help companies with incoming calls, such as with customer service and tech support. Outbound call center solutions can help businesses with market research, lead generation and customer outreach. Telemarketers use outbound call centers.

    Blended call center solutions can provide both inbound and outbound services.

    A virtual call center solution can work for businesses with no central location or several locations. Call center agents can work from home.

    Offshore call centers are outsourced companies outside of the business’ home country. Offshore call center solutions can save businesses on overhead expenses.

    Web-enabled call center solutions allow customers to call in from their computers. A web-enabled call center is usually a contact center.

    In many cases, call center solutions are actually contact centers with the ability to communicate in a wider variety than voice. See call center vs contact center.

    Call Center Software

    Software is always a part of modern call center solutions. A call center needs a server to run its phone system (such as a PBX) and software to integrate telephony and computer systems.
    Not all software is all-in-one. For example, a company wishing to integrate CRM with its call center technology requires additional software.

    Call center software can have useful features such as phone controls from the computer and screen popping a client’s profile/information.

    Many call center services come with their own, proprietary software. When a company runs its own call center or contact center there are software solutions, both proprietary and open source, for the below functions:


    Call Center Solutions

    This is a list of call center solutions providers and software. Please keep this list in alphabetical order.

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  • 02/24/17--13:29: VoIP Service for Hospitals
  • Whether administering first-aid or performing life support, efficient communication can mean the difference between life and death in a hospital. This is one of the reasons hospitals need to have a robust and reliable phone solution to promote proper communication and to deliver clear, precise information to improve patient care. By harnessing the power of a VoIP phone system, hospitals can improve their medical practice workflow and enhance their staff productivity to better serve patients.

    If you are new to VoIP and are searching for reliable VoIP service providers who can help you find the best VoIP service plan for a hospital, VOIP-Info can serve as your trusted guide! We offer a comprehensive all VoIP-related information such as service providers, configurations, user reviews, software, hardware, standards, and tips to help you choose the best VoIP service plan that fits the needs of a hospital.

    How Can Hospitals Benefit from Using a VoIP Phone System?

    VoIP has a plethora of powerful features that can cut operational costs, improve medical practice workflow, and deliver efficient communication in a hospital.

    Instead of using a plain old telephone service (POTS) that runs on copper wiring, hospitals can make use of a robust VoIP phone system to improve patient satisfaction and to promote optimal health care in the following ways:

    • Improving the quality of patient care. In hospitals, the way doctors, administrators, and staff members communicate can have a profound impact on patients' safety and well-being. Because of this, it is essential for hospitals to make use of an efficient communication system to help medical practitioners conduct a successful consultation and make a good clinical diagnosis. Also, VoIP can help doctors and medical staff handle daily responsibilities and tasks in an efficient manner to improve medical workflows and to provide optimal patient care.
    • Promoting clear and accurate diagnosis. Doctors need complete, accurate, real-time data to be able to give patients the correct care and a timely diagnosis. With the use VoIP's clear communication tools, doctors and other medical practitioners can easily communicate with patients and learn their real stories before making clinical decisions. By simply listening and talking to patients, doctors can collect relevant information to help them come up with an appropriate treatment plan.
    • Lessening malpractice risks. Malpractice can be a result of a breakdown in communication between doctors, staff, and patients. This is why hospitals need to improve their phone solution to help physicians and other medical practitioners work together to provide top-notch services to patients. By delivering the right information to all departments through VoIP, doctors can easily communicate and effectively collaborate with their staff to improve medical practice workflow and enhance patient care.
    • Keeping doctors and medical staff members connected remotely. A VoIP phone solution can allow doctors and medical staff members to stay connected in real time regardless of whether they are in office, traveling, or working remotely. Through features such as video conferencing and call forwarding, VoIP can improve patient care because doctors can speak directly with those administering the treatment even when they are in the office, at home, or on the road.

    What are Some Important VoIP Features for Hospitals?

    A feature-rich VoIP phone system can help doctors and medical staff members efficiently communicate and collaborate to enhance operational workflows and to provide top quality patient care.

    Unlike a plain old telephone service (POTS) that comes with limited features, a VoIP phone system is equipped with a variety of tools and enterprise-grade features that allow doctors and medical staff members to connect across all departments (or even outside of the hospital) in a smooth and efficient manner.

    As long as there is a reliable Internet connection, medical staff members can easily communicate with doctors and other health care providers in real-time. Through call management features such as hunt groups, find me/follow me, call forwarding, and call conferencing (including video conferencing), hospital administrators can transfer calls to either a specific department or medical personnel to answer inquiries or assist in patient care during after-hours and emergencies. They can also communicate with hospital staff or other health care providers who alternate their time between the hospital and the office. In this way, doctors can get updates on the condition of their patients and ensure that they receive the appropriate care they need at all times. ...

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  • 02/24/17--13:32: Wahsega Labs
  • Wahsega Labs is the designer and manufacturer of the highest quality VoIP products in the market. Our team is made up of industry veterans with experience in design, manufacturing, software development, sales and support. From the very beginning, we have designed our products, support and culture specifically for installers.

    We take pride in providing our valued installers with a product that they can stand behind with confidence. Both during an installation and well after its completion, it is the installer who takes on responsibility for a product's performance. This is why we have taken years to develop the highest quality products available and, crucially, provide them directly to our installers. If you need help, have a question or want to provide feedback, you can pick up the phone and talk directly to our team.

    The key to our success is maintaining the very highest quality in our products, and we achieve this by designing, developing and manufacturing those products right here in the USA. Our metal comes from Tennessee, stamping work from Wisconsin and internal circuitry from Georgia. Our products are assembled, finished and shipped to you from our facility in north Georgia. We are proud to support American jobs and manufacturing and committed to the highest standards of excellence throughout our product lines.

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  • 02/24/17--13:34: VoIP Service for Law Offices
  • Effective communication is key to a fruitful and long-lasting client-lawyer relationship, which is why having a reliable phone system is crucial to success. This is one of the reasons why law offices need to employ a robust communication solution like VoIP to deliver accurate and timely information, to enhance engagement, to provide top quality service, and to present a professional impression to their clients.

    If you're looking for affordable VoIP service plans or are searching for top-rated VoIP providers in your area, Voip-Info can help you find the most suitable VoIP phone systems for law offices. Browse our site for the latest VoIP information including service plans, service providers, software, hardware, configurations, and standards. You can also read our authentic user-submitted reviews, tips, and guidelines to help you find the right VoIP plan that meets your law office needs.

    In What Ways can a Law Office Benefit from Using VoIP?

    A robust communication tool like VoIP can help lawyers communicate and collaborate with clients, partners, and staff members in a timely and efficient manner, all while reducing communication costs.

    The ability to communicate more fluidly with clients can have an immense impact on a law practice. Whether it's dealing with the initial client consultation or having an intense discussion with co-partners over the phone, a VoIP phone system can help lawyers improve engagement and interaction with a crystal clear communication channel.

    Compared to a plain old telephone service (POTS) that runs on copper wiring, a VoIP phone system can help lawyers and staff members stay connected even when they are out in the field, at home, or on the road because it uses the Internet to complete calls. Using an existing Internet connection can also improve a law office employee's performance, enhance the quality of their service, and boost their bottom line in the following ways:

    • Giving lawyers a seamless way to deliver clear, precise information (audio, text, and video), which is useful in building cases. Whether it's preparing a settlement agreement or developing arguments in preparation for a case, inaccurate or incomplete data and unclear messages can create problems for law firms. By switching to a VoIP phone system, law offices can provide the productivity tools needed to enrich communication and to deliver accurate information that can help lawyers evaluate findings and build strong cases.
    • Building solid and long-lasting client-lawyer relationships. A variety of VoIP features can help a law practice create a good impression on both new and existing clients. Through features like an auto attendant, call forwarding, hunt groups, and voicemail to email, law offices can direct the callers to a specific department or personnel who can immediately answer inquiries even when they are out in the field, at home, or in transit.
    • Enhancing mobility and improving client experience. A VoIP phone system can help law offices handle a large volume of calls and documents. By making use of a unified communications (UC) solution (which combines instant messaging, audio and video conferencing, voicemail, and email into a single platform), VoIP can provide lawyers easy access to relevant information. For example, lawyers can virtually forward motions, pleadings, settlement offers, and demand letters to their clients, partners, or staff members across multiple locations.

    How Can VoIP Help Enhance Operational Workflows in a Law Office?

    A VoIP phone solution has a plethora of powerful features that can encourage collaboration, enhance engagement, and improve service quality in law offices.

    Lawyers work on more than one case concurrently, in addition to spending most of their time in courts, at depositions, and on the phone. This is why lawyers need to make use of a feature-rich VoIP phone system to help them stay connected anywhere, at any time.

    VoIP offers a broad range of features and system integrations to help law firms deliver accurate and timely information either to a particular location or across multiple channels in a seamless manner. Some standard VoIP features that can contribute to improving operational workflows in a law office include call forwarding, auto-attendant, voicemail to email, call recording, and more.

    Also, a VoIP phone system can be integrated with some software applications that can help improve staff productivity and enhance services for clients. One popular VoIP feature that is useful for lawyers is time logging. ...

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  • 02/24/17--13:38: VoIP Service for Contractors
  • Whether it's dealing with design changes and logistics issues or simply answering sales calls or client inquiries, effective communication is essential to help contractors successfully manage a variety of projects. Through the use of a robust VoIP phone solution, contractors can improve their communication system to enhance operational workflow and to deliver top quality service while cutting costs at the same time.

    If you are new to VoIP and are looking for top-rated VoIP phone services for contractors, VOIP-Info can serve as your trusted guide to help you get the right plan that meets your needs. We can provide you with VoIP-related information such as genuine user reviews, service providers, service plans, software, hardware, configurations, and tips to help make your transition to VoIP as smooth as possible.

    What are Some Advantages of Using VoIP for Contractors?

    Utilizing a VoIP phone system provides contractors with a reliable communication solution that can help them manage projects efficiently, further enhance their customer service experience, and boost their bottom line.

    Delays on projects may damage the reputation of a contractor. This is why many contractors are making the switch to a versatile VoIP phone solution to deliver clear and precise information to help them accomplish their projects more fluidly. Equipped with robust applications, attendant tools, and call conferencing features, a VoIP phone system can help contractors improve productivity and further enhance their service in the following ways:

    • Offering contractors an easy way to liaise and collaborate with clients, suppliers, and employees. VoIP features such hunt groups, find me/follow me, and instant messaging can help contractors connect and collaborate with clients, suppliers, and employees across multiple sites. Also, contractors can filter all types of calls and forward voicemails to either a particular person or a specific department so that they can instantly address project issues and follow up reports, even when they are out in the field or during after-hours.
    • Giving contractors the freedom to manage all calls on their terms. VoIP features such as call forwarding and auto attendant can help contractors efficiently handle the flow of calls and then tailor these call routing features according to their availability or choices. Because VoIP features provide contractors the capacity to transfer calls to any number or extension they choose, contractors do not have to worry about missing a single call. Thus, contractors can answer customer inquiries, deal with project schedules and logistics issues, and collaborate with their teams promptly whether they are out of the office or working remotely.
    • Providing an enhanced communication solution while minimizing expenditures. Because VoIP is Internet-based, this phone system can enable contractors to lessen monthly phone bills by eliminating the need to make use of a public switched telephone network (PSTN) that operates on old copper wiring. Contractors can also cut service costs because they do not need to hire a dedicated IT staff to install, configure, and maintain the system. With a hosted VoIP phone service, the VoIP service provider handles the installation of new software or hardware and maintains the phone system.

    How Can VoIP Help Contractors Better Enhance Their Performance and Service?

    A VoIP phone system can provide contractors with access to powerful communication tools to keep up with projects, to stay connected with employees and clients, and to boost the sharing of essential information across multiple locations.

    Using a feature-rich VoIP system can help contractors provide up-to-date and accurate information, analysis, and action to assist managers and employees in accomplishing projects promptly and delivering top quality service to clients.

    One important VoIP feature that can help contractors accurately manage schedules and measure the progress of all projects is the time tracking application. By integrating time tracking software with a VoIP phone system, contractors can further their ability to efficiently manage projects and perform tasks in a seamless way. In this way, contractors can enhance operational workflow because time tracking software can provide real-time reporting and easy drag-and-drop scheduler to help workers perform their jobs better, therefore finishing projects on schedule.

    Also, incorporating construction management software with a VoIP-enabled mobile device can allow contractors to manage, store, and upload works in progress and to pull daily reports. ...

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    In a medical practice, proper communication is crucial in building stronger doctor-patient relationships. This is one of the reasons why a doctor's office needs a reliable telephone system like a Voice over Internet Protocol (VoIP) solution to promote meaningful conversations and to deliver both timely and accurate information. Through a host of productivity features and system integrations, a VoIP phone solution can help medical practitioners deliver an accurate diagnosis, give clear therapeutic instructions, and optimize patient care.

    To make your transition to VoIP smooth and efficient, you can use Voip-Info to help you find the best VoIP phone service for your doctor's office. Browse our VoIP forums and read up-to-date information on VoIP topics such as user-submitted reviews, guidelines, software, hardware, configurations, standards, and more.

    What are the Advantages of Using VoIP in a Medical Office?

    Doctors offices can take advantage of a VoIP phone solution to improve their information management system, to enhance employee connectivity, and to boost workforce mobility while reducing expenditures.

    VoIP is transforming the way doctors, medical staff members, and patients communicate. With calls coming in from patients, family members, insurance carriers, and other health care providers, a medical practice should leverage the use of a VoIP phone system to handle a large volume of calls and messages on a daily basis. By harnessing the power of a VoIP phone system, doctors and medical staff members can efficiently manage incoming and outgoing calls and simplify their operations to boost workforce performance and improve their services.

    Aside from the benefits above, a reliable VoIP phone solution can also help doctors and medical staff members streamline operations, lessen costs, and optimize patient care in the following ways:

    • Reducing employee workloads. VoIP enables a medical practice to streamline processes to ease employee workloads by using mobile applications (e.g. clinical and billing software) and system integrations (e.g. customer relationship management (CRM) and enterprise resource planning).
    • Promoting collaboration and interaction. A VoIP phone system allows doctors, outside experts, and medical staff members to communicate and collaborate in real-time through the use of powerful features such as video conferencing, instant messaging, hunt groups, and more.
    • Managing critical patient data efficiently. A hosted VoIP phone system can provide medical practitioners a way to store and manage important client information, and then instantly access this data to provide more personalized service with every incoming call.
    • Cutting operational costs tremendously. From in-house calls to international and long distance calls, communicating through a VoIP phone system is more cost-efficient when compared to a public switched telephone network (PSTN) line that operates on old copper wires and charges expensive per-minute rates.

    What are some Important VoIP Features and System Integrations for a Doctor's Office?

    In a medical office, a VoIP phone system provides a host of productivity features that can enhance workforce mobility, improve operational efficiency, and optimize the speed and quality of patient care.

    Effective communication can help doctors and medical staff members provide professional and personalized service to each patient. This is one of the reasons why medical offices are harnessing the power of VoIP to streamline their operations and to provide exceptional services to patients.

    Popular VoIP features such as an auto attendant and find me/follow me can enhance service and productivity in a medical practice. Through the find me/follow me feature, doctors can easily connect with their patients, staff members, and other healthcare providers even when they are on the go, as the feature rings a succession of numbers until the recipient is located. An auto attendant (also referred to as a virtual receptionist) can also be used to deliver incoming callers with professional and personalized greetings on weekends, holidays, and other special events.

    Aside from these mobility features, one important VoIP feature that can help improve interactions and enhance collaboration in a medical practice is video conferencing. By utilizing this VoIP feature, doctors can virtually set up meetings, discussions, and seminars with staff members anywhere, at any time. They can also collaborate with outside experts and share ideas, documents, and files in a secure environment through a call conferencing tool. ...

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    Whether it's for business or leisure, travelers need the help of a travel agency to make their trip successful and memorable. One great way to help travel agencies provide clients with the ultimate travel experience is to utilize the features and flexibility of a VoIP phone system. Through a VoIP solution, travel agents can reap the benefits of a reliable communication solution to enhance service quality, build stronger client-agent relationships, and boost the bottom line.

    If you're new to VoIP and are searching for top-rated VoIP service providers for travel agencies, Voip-Info can help you choose an affordable VoIP service plan that meets your needs. As a trusted VoIP reference guide, Voip-Info can help you find authentic user-submitted reviews, useful guidelines, and updated VoIP information on topics such as software, hardware, configurations, and more.

    How Can Travel Agencies Benefit from Using a VoIP Phone System?

    A VoIP phone system provides travel agents with a flexible and convenient communication solution that streamlines their operations, improves staff productivity, powers marketing campaigns, and boosts client engagement.

    The tourism industry is constantly changing and becoming more competitive each day, so travel agencies need to make use of an efficient communication solution like VoIP to enhance their productivity, mobility, and service quality. By harnessing the power of VoIP, travel agencies can handle large volumes of calls and deliver accurate and timely information that can help them in the following ways:

    • Providing clients with the finest travel opportunities. Clients often inquire about hotels, tour packages, airfare, attractions, car rentals, and more before they decide to choose a destination or book a reservation. By using a VoIP phone system, travel agencies can bring a certain ease to a booking process to provide clients the best travel opportunities. Also, through a VoIP phone system travel agents can easily communicate with their partner services and other business connections to resolve issues as well as to deliver top quality service to clients.
    • Helping travel agencies enhance their marketing campaigns. VoIP-enabled call management systems and features such as call analytics and call monitoring can help travel agencies expand their marketing campaigns. By making use of a call detail record (a file containing information on recent system usage including call time, call duration, point of origin, completion status, and destination number), travel agencies can assess their sales and revenue, or even use this data set to create strategic marketing campaigns.
    • Keeping travel agents on the go and enhancing client engagement. In the tourism industry, a travel agency is considered as an essential backbone that offers constant support and service to travelers around the world. Choosing a versatile VoIP system helps travel agents to easily connect with customers regardless of time and location. VoIP also improves interaction on a more personal level, thus building stronger client-agent relationships. For example, using an auto attendant can help travel agencies personalize how a caller is greeted and routed to obtain the assistance he or she needs.

    How Does VoIP Help Travel Agencies Cut Costs?

    A robust VoIP phone solution provides cost-saving opportunities for travel agencies by reducing infrastructure, service, and maintenance costs.

    Using a VoIP phone system can allow for the creation and expansion of a virtual travel agency. Because VoIP operates using an IP network, it helps to cut costs by eliminating the need for a physical floor space and other infrastructure that is typically associated with a travel agency.

    VoIP providers often provide a unified communications (UC) solution that integrates phone calls, instant messaging, voicemails, emails, and faxes. By allowing both data and voice communications over a single network, using VoIP can help reduce infrastructure costs, which small businesses and startups will find helpful.

    Travel agencies can also lessen expenses associated with labor and maintenance because most VoIP phone service providers have their own dedicated staff who will help install and configure the phone system. This helps travel agencies reduce costs because the service provider will be the one to handle system maintenance and upgrades.

    Aside from these cost-saving benefits, VoIP can reduce maintenance costs by eliminating the need to replace current equipment or install new devices. ...

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  • 02/24/17--13:50: VoIP Service for Government
  • Government agencies need a robust communication platform to help enforce policies, to support community programs, to provide assistance during natural disasters, to answer inquiries from both the media and the people, and more. By harnessing the power of an effective communication tool like VoIP, both local and state governments can deliver accurate information and provide top-notch services to the public.

    Whether you're searching for authentic user reviews on VoIP service providers or trying to compare VoIP service plans for government agencies, Voip-Info can provide you with up-to-date information on all things VoIP. Browse our site for guidelines, configurations, software, hardware, standards, and tips to help make your transition to VoIP a more fluid process.

    How Can Government Agencies Benefit from Using a VoIP Phone Solution?

    A VoIP phone system can provide government agencies with operational, cost-saving, and customer care benefits.

    VoIP technology can help both local and state governments to facilitate better collaborations, to deliver accurate information, to simplify operations, and to provide exceptional service to the public. Whether it's sending policy updates and lending support during calamities or traveling across the nation for social programs, a robust VoIP phone system can help government agencies power an efficient mobile workforce to better improve their service to the people.

    Through a feature-rich VoIP system, both government and state institutions can utilize mobility tools to help workers stay connected with their colleagues and constituents even when they are on the field, at home, traveling, or in transit. Powerful features such as call routing, call conferencing, hunt groups, and voicemail to email can help government agencies quickly respond to inquiries and efficiently implement programs. Because of this, government agencies can enhance their performance and improve public service.

    Aside from included mobility features, a VoIP phone system can simplify operational workflows and ensure a constant exchange of accurate and up-to-date information. As long as there is a stable Internet connection, VoIP can enable government agencies to send and receive all types of information (video, audio, or data) in a secure solution that uses encryption, authentication, and more to keep users safe.

    Additionally, a VoIP phone solution can help foster good working relationships by helping government workers to converse with their geographically dispersed teams. Because of this, government workers can coordinate projects, organize virtual meetings, and keep track of their workloads in real-time.

    Plus, using a unified communication (UC) solution can help state and local governments boost operational workflows while lessening costs. By integrating voicemail, email, instant messaging, and video conferencing into one robust platform, government agencies can facilitate better team interactions, increase the productivity of mobile workers, and respond to issues via the method they are most comfortable with. VoIP-enabled UC solutions can also help government agencies to send and receive calls and to deliver clear and accurate messages without using a traditional phone line. In this way, government staff can ensure that the exchange of information (audio, text, and video) remains safe and secure while minimizing monthly phone bills at the same time.

    What are Some VoIP Features that Can Help Government Agencies Improve Their Service?

    A feature-rich VoIP phone system can provide local and state governments with a seamless communication tool that can help solve community issues, support modernization efforts, and enhance public service.

    Government agencies can harness the power of a robust communication tool like VoIP to provide exceptional public service and to solve social, moral, and political issues both quickly and transparently. Through powerful VoIP features, system integrations, and unified communications (UC) solutions, government agencies can provide citizens with accurate and relevant information on programs, policies, and activities.

    One important VoIP feature that can help government agencies send messages to hundreds or even thousands of contact targets (e.g. constituents, employees, colleagues, and citizens) at once is voice broadcasting. Through this powerful application, both local and state governments can instantly send appointment reminders, payment collections, social surveys, delivery confirmations, and even political calls to their contact targets. ...

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  • 02/24/17--13:55: VoIP Service for Restaurants
  • Whether it's a local, independent restaurant or a chain restaurant with multiple locations, restaurateurs can achieve operational efficiency, better service quality, and cost-saving benefits by using a robust communication solution like VoIP. By harnessing the power of a VoIP phone system, restaurant owners can establish their reputation in the market, enhance their operational workflows, and deliver top-notch customer service to their patrons.

    You can use Voip-Info as your trusted guide to help you search for the right VoIP phone system for your restaurant business. Find top-rated VoIP providers that offer affordable VoIP service plans and read accurate information on all VoIP-related topics such as user-submitted reviews, software, hardware, configurations, standards, guidelines, and more.

    How Can Restaurants Take Advantage of a VoIP Phone Solution?

    Restaurant owners and managers can make use of a VoIP phone system to help them deliver top quality dining experience, build stronger relationships with their employees and customers, and increase their bottom line.

    From monitoring workers and managing daily business activities to answering customer questions and taking orders from customers, chain and independent restaurants can enhance their processes and services by using a cutting-edge communication system like VoIP.

    By making the switch to a robust VoIP phone solution, restaurants can streamline their operational workflows and improve their employees' productivity and mobility in the following ways:

    • Creating a good and lasting impression. With the use of an auto attendant, restaurants can greet customers with a welcoming and pleasing call experience. Because a VoIP system can be configured to offer professional greetings and messages to callers based on holidays and seasons, an auto attendant can serve as a reliable virtual receptionist that offers support to restaurateurs.
    • Simplifying and streamlining operation and process workflows. VoIP's advanced features such as video conferencing, mobile applications, and third party integrations (e.g. customer relationship management software and billing systems) can help restaurants enhance their productivity. For example, integrating a VoIP-enabled time-logging system can help restaurant managers keep track of staff schedules to ensure that all activities inside the restaurant stay fluid and efficient at all times.
    • Improving the accuracy of customer orders. A VoIP phone system can help restaurants facilitate a precise and accurate exchange of information, thus helping workers minimize incorrect orders or avoid incomplete meals.
    • Helping restaurants deal with a large volume of calls and messages. Through a centralized call handling system, VoIP can help restaurants manage a high volume of calls, provide a crystal clear signal, and lessen customer wait time. Aside from this, VoIP features can allow managers and staff members to easily answer inquiries about a restaurant's location, business hours, and other logistical information.
    • Building an excellent reputation. A VoIP phone system can help restaurants establish their brand in the foodservice industry. By making use of VoIP features such as call recording and call monitoring, restaurants can analyze all call detail records (CDR) for marketing purposes. Restaurants can also make use of call analytics to determine the specifics of each call and keep track of the calls made or received throughout the day. With this in hand, restaurant owners can utilize the gathered data to create marketing strategies or promotions that target the needs of their customers.

    How Can VoIP Enhance Mobility in Chain Restaurants?

    A VoIP system provides a robust and efficient communication solution that helps chain restaurants send and receive accurate information in real-time, therefore easily and conveniently communicating with employees across multiple locations.

    The flexible nature of VoIP allows restaurateurs to connect with their managers and staff who are working in different places through a centralized communication hub. In this way, a VoIP phone system can help restaurant owners manage and operate their business in a seamless manner by streamlining the exchange of information in multiple sites.

    Through a rich set of features, VoIP empowers restaurateurs to setup and configure their phone system based on their needs. In this way, restaurants can simplify their operations to enhance their workers' performance while saving time. ...

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  • 02/25/17--08:22: voip-info.org
  • Welcome to the VOIP Wiki - a reference guide to all things VOIP.


    This Wiki covers everything related to VOIP, software, hardware, VoIP service providers, reviews, configurations, standards, tips and tricks and everything else related to voice over IP networks, IP telephony and Internet Telephony.

    Your contributions are welcome, please read the How to add information to this wiki page and the Posting Guidelinesbefore you post.


    NEWS


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  • 02/27/17--05:26: Old News 2015
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  • 02/28/17--02:50: Kamailio Consultants
  • Add your entry here (Alphabetical order by company):
    This page is growing large. Please don't post logos!!


    Asipto

    • Web site: http://www.asipto.com
    • Daniel-Constantin Mierla, co-founder OpenSER/Kamailio
    • Elena-Ramona Modroiu, co-founder OpenSER/Kamailio
    • OpenSER/Kamailio services
    • OpenSER/Kamailio solutions
      • Internet Communication/Telephony Platform (Voice, Video, Instant Messaging and Presence)
      • SIP Prepaid System
      • Standalone Nat Traversal Box
      • LCR, Load Balancer and Traffic Dispatcher System (Scaling PSTN Gateways, Asterisk, FreeSWITCH, etc...)

    CryptoVoip Technologies

    • Web site: http://www.cryptovoip.in
    • VoIP and SIP Anti Block Solution
      • Mobile Dialers
      • PC Softphones
      • Web based Softphones and Click to Call
      • Anti Block Tunnel Server
    • Kamailio/ PJSIP /Freeswitch services
      • training
      • consultancy
      • technical support
      • development
    • Kamailio/ Freeswitch/ PJSIP/ RTP PROXY/ TURN PROXY/ VoIP BILLING solutions
    • 24x7 Servers Monitoring and managed data services.
      • Use efficient tools to monitor all VoIP Servers critical parameters like Bandwidth, Memory, Processes, etc
      • Report or raise alert if any of the service goes down or if any issue
      • Resolves in very short time to ensure almost no impact on customer business. ...

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  • 02/28/17--08:15: VOIP Service Providers B2B
  • Here is a list of VOIP Service Providers focusing on Business-To-Business services. This includes VoIP origination and VoIP termination, plans aimed at call centers, IVR providers and generic Asterisk users. See also:


    Services which require the use of locked ATA devices should not be listed on this page. Nor should services which do not permit simultaneous calls — most services here support at least 4 simultaneous incoming calls. Please list only services which support Asterisk connections, via SIP or IAX2, to the PSTN.


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  • 02/28/17--17:06: Wahsega Labs
  • Wahsega Labs is the designer and manufacturer of the highest quality VoIP products in the market. Our team is made up of industry veterans with experience in design, manufacturing, software development, sales and support. From the very beginning, we have designed our products, support and culture specifically for installers.

    We take pride in providing our valued installers with a product that they can stand behind with confidence. Both during an installation and well after its completion, it is the installer who takes on responsibility for a product's performance. This is why we have taken years to develop the highest quality products available and, crucially, provide them directly to our installers. If you need help, have a question or want to provide feedback, you can pick up the phone and talk directly to our team.

    The key to our success is maintaining the very highest quality in our products, and we achieve this by designing, developing and manufacturing those products right here in the USA. Our metal comes from Tennessee, stamping work from Wisconsin and internal circuitry from Georgia. Our products are assembled, finished and shipped to you from our facility in north Georgia. We are proud to support American jobs and manufacturing and committed to the highest standards of excellence throughout our product lines.

    Product line


    IP Paging Products

    IP Intercom Products

    InformaCast Endpoints


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