ICTBroadcast is multi tenant unified communication
auto dialer software . It features Voice broadcasting, SMS messaging, Email marketing and Fax blasting , ICTBroadcast is being offered
in two type of editions,
ICTBroadcast Enterprise Edition suitable for Entrepreneurs and ICTBroadcast Service Provider Edition suitable for
Internet Telephony Service Providers (ITSP). ICTBroadcast supports renknown open source Communication Engine Asterisk also it support open source SMS gateway named Kannel. ICT Broadcast is integrated with RabbitMQ to achieve scale-ability that enable it to blast thousands of concurrent either voice or fax calls using either VoIP ( SIP or IAX ) , PSTN and FOIP (T.38 / G.711 pass through ) .It is simple, reliable and user friendly web portal.
ICT Broadcast platform support following type of campaigns
Simple
Voice Broadcasting )
Voice Broadcasting with direct forwarding to Live agents support on answer)
Interactive Voice Broadcasting / press 1 campaign )
Survey / Polls )
Inbound IVR campaigns)
SMS Broadcasting )
Fax Broadcasting )
Email Marketing )
Custom IVR voice broadcasting)
New features added on december 2016
CentOs 7 and Asterisk 13 support added
Responsive theme added in ICTBroadcast
Fail 2 ban support added for asterisk and ssh
inbound ivr campaign support (inbound cost need to increase to USD 600)
Conditinal survey support added plus no. of question in survey increased
Option to download recordings
DNC support added for Email campaigns via unsubscribe link (token)
Backup management interface added
Interface created for AMD configurations
Interface created for system logs
Campaign results to csv export support added
How Voice Broadcasting works
User upload a list of telephone numbers, upload audio message or record his voice message through telephone , configure outbound voice gateways and start a new campaign according to requirements using ICTBroadcast web interface and within seconds, ICT Broadcast starts broadcasting user's voice message to given list of telephone numbers with real time statistics.
WHMCS integration with ICTBroadcast For Autodialer Billing
ICTBroadcast has released a new billing module for
ICTBroadcast Service Provider edition. This module will allow WHMCS to be used as Client Management and Billing front-end for Auto Dialer service, After
integration with WHMCS system will be able to provide a complete business platform for broadcasting services including Website, package listing, automated order and Account provisioning. Following are few billing scenarios which can be achieved by ICTBroadcast for voice, fax, sms and email broadcasting business.
ICTBroadcast Deployment Scenarios
Automated Telemarketing
Enterprise grade message Broadcasting
Emergency notification system
Interactive voice broadcasting / Smart Predictive dialer
Customer surveys / Collections
Polling Auto Dialer
Mass Communications / notifications
Political voice broadcast
Robocall / call blasting,
Phone reminders
Community / Emergency alerts
School Notifications
Non-profit Fund Raising
Wedding invitations
cold calling
mass broadcasting.
Appointment reminders
Retail sales / Business advertisement