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Articles on this Page
- 12/20/17--14:10: _SIP Trunk Providers...
- 12/23/17--21:23: _VoIP Termination
- 12/24/17--13:09: _New Software Releases
- 12/25/17--13:50: _Small Business VoIP
- 12/27/17--20:25: _VOIP GSM Gateways
- 12/27/17--20:32: _GSM
- 12/30/17--02:27: _ ICTBroadcast
- 12/30/17--12:10: _VoIP Origination
- 01/04/18--14:17: _VitalPBX
- 01/09/18--21:07: _IP PBX
- 01/09/18--21:15: _Call Center Software
- 01/10/18--04:55: _VOIP Event Calendar
- 01/10/18--05:06: _OpenSIPS
- 01/11/18--20:59: _Hosted PBX
- 01/11/18--21:04: _Virtual PBX providers
- 01/11/18--21:08: _softswitch
- 01/12/18--05:24: _VoIP Wholesale
- 01/12/18--09:23: _VOIP Service Provid...
- 01/12/18--09:26: _VoIP Hardware
- 01/15/18--04:45: _VOIP Books
- 12/20/17--14:10: SIP Trunk Providers Netherlands
- CM Telecom | Call centers, IT & software firms, enterprises and wholesalers choose CM Telecom because of our carrier-class voice solution that offers excellent quality, lowest call rates, and 24/7 traffic monitoring | Contact +31 (0) 76 572 7000.
- Dynamic Telecom - Dynamic Telecom offers affordable online phone solutions through VoIP telephone systems in the cloud.
- LocalTelecom.nl - Sip solutions for everyone. Dutch, English, German and Spanish support. Virtual Phone Numbers.
- MKB Voice - Specialist in Voice-over-IP for SMB.
- Redworks Best Telecom operator offers high availability, unlimited SIP trunking and hosted VoIP business telephony
- Tritel BV - Affordable, Reliable and Accessible
- VoIP.nl VoIP for Dutch companies.
- VoipDigit - High quality business telephony, low prices. Online or local PBX, SIP trunking and virtual telephone numbers. Specialist VoIP knowledge.
- Voiped Telecom - Tailormade complete SIP trunking solutions with competitive price to all destinations with tier1 direct interconnects for the best quality you could wish.
- Voizz Nederland - Hosted PBX and SIP trunks for Dutch companies.
- Voys Telecom - We change business telephony. High quality VoIP Trunks and Hosted VoIP accounts with the best service.
- Verbonden Sip solutions for Dutch companies.
- INTO Makes it work. VoiP and Cloud provider.
- Voyced | Voyced is a VoIP (telephone) solution provider with the ambition to grow to becoming one of the main pan-European players with our low-cost, commercial grade IPPBX and VoIP services. We are already present in over a 150+ countries with Standard, Call Center, TollFree and /or UIFN telephone number / DIDs for residential and business users and expanding further. You can make phone calls to anywhere in the world without any extra crossing country border costs as all our clients get the same tariff, no matter where they are located. Quality and flexibility are always most important and now you can have that, wherever you are and for the lowest cost ever. Let us help you and get in touch now! In the end it boils down to the fact that we supply any business with an award winning, commercial grade VoIP solution. A telephony solution that would normally only be available to the big corporations and for a far lower price then you would think possible. ...
- 12/23/17--21:23: VoIP Termination
- 12/24/17--13:09: New Software Releases
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- February 2015
- January 2015
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- July 2014
- June 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June ...
- 12/25/17--13:50: Small Business VoIP
- Phone service that is significantly less expensive than traditional telephone service
- A small business VoIP telephone system is geared towards small businesses
- Plans are scalable for small businesses that have the potential to grow
- Small business VoIP providers usually offer no contract plans
- Small business VoIP phone systems offer advanced features that can make a small business seem like a Fortune 500 company
- VOIP Service Providers Residential Single line residential/business plans go here.
- VOIP Service Providers B2B Bulk origination/termination goes here.
- 12/27/17--20:25: VOIP GSM Gateways
- 2N TELEKOMUNIKACE
- 2N® VoiceBlue Next – A new generation of VoIP GSM/UMTS Gateway
- 2N® StarGate - Large termination gateway providing up to 32 GSM/UMTS channels
- Acecom Teles
- Teles IGate GSM Gateway E1 Channel Bank 32 SIMs (Only for Sale in AsiaPacific)
- What is ANTRAX
- Contact information
- Abilis the all-in-one VOIP gateway
- Cost Saving Effect:
- USB interface:
- Dial Through:
- Other features:
- beroNet BF400XGSM 2/4 GSM VoIP Gateway
- For More Information
- Dinstar 1/4/8/16/32-port GSM/CDMA VoIP Gateways DWG2000 series with SIMBank & SIM Cloud
- Where to Buy
- For More Information
- VoDroid App
- Using an Android phone as a GSM VoIP Gateway
- Contact us:
- GEMPRO GP-630-3G/GP-632-3G 3G/ GSM VoIP Gateway
- GEMPRO GP-630/GP-632 GSM SIP VoIP Gateway For Remote SIM Card Access
- GP-514 4 Ports Fixed Wireless Terminal for all Cellular systems
- GP-710/GP-712 Bluetooth Mobile SIP VoIP Gateway For Global Systems!!
- COST-SAVING PROGRAM
- 12/27/17--20:32: GSM
- Connecting IP-PBX to the GSM Network
- Hypermedia VoIP-GSM Gateways
- Hypermedia Family of Voice Gateways
- Connecting a VoIP PBX to the GSM network & PSTN:
- Hypermedia all-in-one box VoIP GSM Gateway + integrated PRI card
- OpenVox Hot-Swap GSM VoIP Gateways
- Where to Buy
- For More Information
- Dinstar DWG2001/4/8 GSM/CDMA VoIP Gateways
- Where to Buy
- For More Information
- GSM Telephony Board for Voice and SMS
- PORTech VoIP GSM Gateway
- VoIP GSM/CDMA/UMTS Gateway
- SIM Server
- SBK-32 : Remote SIM Bank
- DuMV@PCI: GSM/VoIP PCI Card
- GSM Fixed Wireless Terminals
- E1/T1 PRI/VoIP GSM/CDMA/UMTS Channel Bank
- PSTN Power Switch/ IP Power Switch
- 12/30/17--02:27: ICTBroadcast
- 2017-12-30 - ICTBroadcast asterisk based autodialer integration with SugarCRM released by ICT Innovations
- 2017-12-28 - ICTBroadcast autodialler integration with SuiteCRM to run telemarketing campaigns directly from CRM released by ICT Innovations
- 12/30/17--12:10: VoIP Origination
- 01/04/18--14:17: VitalPBX
- 01/09/18--21:07: IP PBX
- What is an IP PBX?
- AvatarDialler IP PBX not only saves your cost of phone system, but increase your productivity too, geographical flexibility with unlimited users availability to expand your agents at any time, call converts to your Android, not to miss any call, because every call is important for business perceptive. It have all necessities features to meet the demand and needs of your business!
- * ALMOSTFREECALLS
- Bicom Systems
- 4PSA VoipNow
- VoIP Supply
- Yoozoom - Telecommunications Evolved
- Zycoo Co.,Ltd.
- Zycoo Argentina
VoIP Experts S.R.L. - Distribuidor Exclusivo Zycoo
- Pika Technologies
- Neotel 2000 VoIP Services - Virtual PBX expandable with CRM telemarketing software
- Real Tone Technologies - All-in-One WiFi IP PBX for Home and Small office.
- Yeastar- New S-Series VoIP PBX for Small and Medium Enterprises
- Telesail - All-In-One IPPBX with powerful billing system
- Horizon, world’s most bandwidth efficient VoIP platform
- Gempro GP-708 GSM/3G/WCDMA VoIP PBX for all systems
- Telefonía IP | MasIP
- 1 Dollar Hosted PBX
- Asterisk Malaysia: www.asterisk. ...
- 01/09/18--21:15: Call Center Software
- Automatic Call Distributor (ACD)
- Computer Telephony Integration (CTI)
- Interactive Voice Response (IVR)
- Predictive Dialer
- Call Center Monitoring
- Call Accounting Software
- Call Analytics
- 3CX Phone System Pro offers CRM integration, advanced reporting and queue strategies, inbuilt failover, integrated video conferencing and much more.
- 3CLogic is a leading provider of Inbound, Outbound, and Blended cloud contact center solutions focused on facilitating client engagements, improving sales and marketing initiatives, while enhancing the overall customer experience. ...
- 01/10/18--04:55: VOIP Event Calendar
- 1-4: AMSTERDAM, OpenSIPS Summit - join fellow VoIP & RTC experts, developers and users from all over the world for 3+1 days of talks, inspiring presentations, workshops and trainings about OpenSIPS and the Open-Source ecosystem (FreeSWITCH, Asterisk, Homer, Janus and many more)
- Oct 10:European VoIP Summit - Amsterdam 2017 Exploring the Future of Voice Communications
- Sep 12-15: Asian Carriers Conference, ACC 2017, the largest telecommunication conference of Asia will take place at Cebu, Philippines at the Shangri-La’s Mactan Resort & Spa to bring together the present leaders of the telecommunication industry from all over the world.
- 7-10: CHICHAGO ClueCon 2017 A 4-Day conference full of demos and presentations from industry leaders. ClueCon features a full-day hack-a-thon devoted to IoT, Making, Coding Telephony and media applications.
- 11: FreeSWITCH and OpenSIPS Training After the ClueCon conference there will be a training session available with the choice of FreeSWITCH or OpenSIPS training
- 2-5: AMSTERDAM Opensips three exciting days filled with VoIP and RTC presentations, workshops and design clinics bringing the latest updates from the OpenSIPS community
- 8-10: BERLIN - Kamailio World Conference & Exhibition - real time communications event with sessions covering SIP, VoIP, VoLTE/IMS and WebRTC - https://www.kamailioworld.com
- 14-16: CHICAGO Come and meet Speedflow at International Telecoms Week, Booth#1006, Purple level, East tower.
- 17-18: LONDON Discover the solutions designed to provide flexible ways of delivering, managing and supporting communication that include major UC&C technologies: Cloud, Mobile, Customer, Video, Networks, Collaboration.
- 24, 31*: LIVE STREAM JeraSoft, the innovative developer of carrier-grade billing platforms and VoIP solutions, announced today the release of a new version of their versatile billing platform – JeraSoft VCS 3.12. Be the first to hear about JeraSoft’s latest technology innovations. ...
- 01/10/18--05:06: OpenSIPS
- the high throughput - tens of thousands of CPS, millions of simultaneous calls (see official tests)
- the flexibility of routing and integration - routing script for implementing custom routing logics, several interfacing APIs (see the Manual)
- the effective application building - more than 120 modules to provide features, for SIP handling, for backend operations, for integration, for routing logics (see List of Modules)
- presenting what OpenSIPS is
- what is OpenSIPS place in SIP environments, integration considerations
- usage scenarios for OpenSIPS
- real case studies with OpenSIPS
- open discussions on OpenSIPS matters
- open talks on future directions for OpenSIPS
- 01/11/18--20:59: Hosted PBX
- Make Phone Number Arrangements – A temporary phone number is necessary for the porting process, but if you already have an existing number to port over, you must remain with your current provider until the number is ported to your new PBX provider. If you are getting a new number, it’s important to update others and let them know of the change through an email blast or similar means. While brief, all calls can be conveniently routed to cell phones during the transition period. Just remember, if you cancel your service with your previous carrier prior to porting your number, the number will no longer be yours to keep.
- Arrange Your Dial Plan – When switching over to a hosted PBX, organizing the routing of your calls is one of the first things that must be done. In order to do so, you’ll need to define various rules for your calls, including:
- The buttons used to activate voicemail and other features
- The hours of operation for your desk phones
- Setting up your directory
- The handling of faxes
- Sequential and simultaneous ringing
- How off-hour calls are handled
- Configure your emergency 911 settings
- 01/11/18--21:04: Virtual PBX providers
- See also Virtual PBX
- 01/11/18--21:08: softswitch
- Singapore based VoIP Service Provider INAANI presents iTel Switch Plus. This Softswitch is customizable according to your requirements which can be get in a package as monthly rental basis. The VoIP package contains a switch, a dialer along with the tunnelling software. The rate of the package varies by the number of concurrent calls. The softswitch along with the package is a complete set for your VoIP business.
- REVE Systems-iTel VoIP Softswitch- iTel Switch is a single Softswitch platform for global Retail, Wholesale, Calling card & Call shop business. Being a highly customizable and scalable VoIP Softswitch with integrated billing, it serves as an ideal platform for all the VoIP service providers who want to provide a wide range of VoIP services. iTel VoIP Softswitch has been designed to meet the highest needs of carriers. This VoIP Softswitch also ensures most reliable and cost effective solution that can help VoIP service providers grow as a giant global carrier in VoIP industry. Multilevel reseller support, easy end user interface, integrated billing, intelligent routing and class 4 & 5 Softswitch features are some of the many unique competencies of iTel Switch.
- 01/12/18--05:24: VoIP Wholesale
- Consumer VoIP adoption will drive wholesale VoIP revenues to $3.8 billion by 2010 from $1.1 billion in 2006.
- In-Stat finds small businesses are driving the growth of hosted services in the U.S. Hosted VoIP seats in the U.S. ...
- 01/12/18--09:23: VOIP Service Providers Business
- Evaluate Your Internet Connection. - Determine the strength and capacity of your Internet connection and bandwidth. You need to ensure that your system has adequate speed to best accommodate your new VoIP installation for top quality service.
- Assess Your Company Budget and Needs. - With knowledge of your company's current budget and VoIP needs, you can more easily select the service provider and feature options that meet your requirements.
- Determine Your Equipment Needs. - Evaluate your current and near future VoIP equipment needs. Phones can be purchased from around $50 to $500 or more. Once you decide which feature options are immediate requirements and which ones can be added later as needed, you are ready to choose your service provider.
- Compare VoIP Providers. - By comparing VoIP company service options, advanced features and equipment along with user and industry reviews, you can best make a wise decision, selecting the ideal VoIP provider for your enterprise.
- 01/12/18--09:26: VoIP Hardware
- .e4 VoIP Hardware
- 2-Day Direct
- Foehn Ltd
- Wahsega Labs
- Centralita IP | Mas IP
- PATTON Electronics
- Real Tone
- Cisco SPA504G
- Cisco SPA508G
- VoIP Supply
- PC/Server Motherboards
- 01/15/18--04:45: VOIP Books
- A non-technical introduction to VOIP
- An introduction that assumes some basic knowledge of computer networking
- Covers Telecommunications, Networking, Information Technologies, and The Internet
- A long time telecom industry standard.
- A new Telecom dictionary with very good reviews. By the same author as Telecommunications and Data Communications Handbook
- A well respected reference handbook with lots of technical detail.
- How to Start a VoIP Business: A Six-Stage Guide to Becoming a VoIP Service Provider. The first book which explains in plain English how to become a VoIP provider and start different services, based on a VoIP technology. ...
This page is a list of SIP trunking providers in the Netherlands. Please keep this list in alphabetical order. SIP providers looking to add their services can do so in the list below.
Please add information to this page about VoIP call termination.
What is VoIP Termination?VoIP call termination is used to refer to the procedures that are used for routing telephone calls from one provider to the next provider until the call has been routed to the last telephone company and has been received by the recipient. Voice termination is another term that is used for call termination. The telephone companies are also referred to as providers or carriers.
Called PartyThe called party is the person who has received the telephone call. The end point of the route may be on the Internet or may be at a point that was reached by routing the call through the public switched telephone network. The procedures for routing the call stop when the call has been received by the recipient. The process may seem simple to individuals who do not experience problems with making telephone calls but is not so simple to individuals who make calls that will not connect such as calls to a different country.
Calling PartyThe calling party is the person who has initiated the call and who wants to be connected to the called party. There may be problems with the telephone calls that begin on the Internet and end at a cellular phone. The sound of the voices may seem to be amplified with echoes and have a scratchy quality. The calls that are initiated with Google Voice may never connect or could be delayed.
VoIPVoice over Internet protocol (VoIP) is a term that is used to describe a call that was initiated on the Internet such as Skype calls or calls made with Google Voice. The calls that were initiated on the Internet usually end at a point that is not on the Internet. Most of the recipients of telephone calls receive the calls with a landline phone or with a cellular phone. The route may begin on the Internet but will end at a point that was reached by routing the call from the public switched telephone network (PSTN), which is the common description for call termination.
Internet NetworksA tier-one operator is licensed and registered to operate an Internet protocol (IP) network for Internet telephony services. Tier-one operators can handle call origination and call termination. A tier-two operator can lease services from a tier-one operator. The tier-three operators can lease services from either a tier-one or two-two operator. There are also resellers of VoIP services and wholesalers in the market. The quality of the services is not very high because of the inconsistencies in the market such as fluctuations with demand, fraud and problems with doing business on an international level.
Call OriginationCall origination is used to refer to telephone calls that originate from the public switched telephone network and end the route on the Internet. Call termination is considered to be the opposite of call origination because the direction of the paths are reversed. The terms are associated with the starting point of the calls, path of the route of the calls and termination point of the calls. The operators of IP telephony services can handle calls that originate or terminate on the Internet.
FeesThe fees for services are subject to the regulations of several countries because the routes of the calls will cross over more than one country. Those countries can use legislation to control the fees for the services. Termination rates are usually very high for the countries in the Middle East and Asia. The rates are intentional high because there are more incoming calls than outgoing calls from the countries, which is caused by the diaspora effect of a migrating population.
VoIP Termination ProvidersPlease list VoIP Termination providers here in alphabetical order.
1CentVoIPOneCentVoIP is a premier, carrier-grade SIP trunking provider tending primarily to predictive dialer clients. We strongly believe in simple business concepts, so we tailored our SIP solution the same way. Located in Los Angeles, CA, we provide short duration and conversational SIP trunks, hosted ViCiDial and PBX server, flat rate and rate deck billing options.
Call us today at 1-8555-1CVOIP
This page is to inform on various VoIP related software releases.
Your contributions are welcome, but please read the How to add information to this wiki page and the Posting Guidelinesbefore you post.
Small business VoIP service can provide a host of benefits for small businesses that are interested in saving on costs and upgrading their business telephone system. Small business VoIP benefits include:
How does small business VoIP work?Small business VoIP typically works with a hosted PBX model. This is to say that the PBX is hosted at the facilities of the small business VoIP provider. By hosting the PBX at the provider's location, the small business does not need to spend money, resources, and man-hours on expensive PBX hardware, software, and maintenance.
Small Business VoIP ProvidersThis is a list of VOIP Service Providers who offer full service products primarily small businesses. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP. See also:
Service providers operating in more then one country are listed under each country. "Operating in a country" means a provider that has billing and support staff located in the country, and offers service subject to the regulations and consumer protection laws of that country.
Please include relevant information like SIP or IAX handoff, how outgoing CLID is set, whether a given account may originate multiple calls at once, etc. ...
What's a VoIP GSM Gateway?A VoIP GSM Gateway enables direct routing between IP, digital, analog and GSM networks. With these devices (fixed cellular terminals) companies can significantly reduce the money they spend on telephony, especially the money they spend on calls from IP to GSM. The core idea behind cost saving with VoIP GSM Gateways is Least Cost Routing (LCR).
Through least cost routing the gateways select the most cost-effective telephone connection. They check the number which is dialed as well as rate information which is stored in an internal routing table. Because several SIM cards and GSM modules are integrated within the VOIP GSM Gateway it is able to make relatively cheaper GSM to GSM calls instead of expensive IP to GSM calls.
Who offers VoIP GSM Gateways?
GSM stands for Global System for Mobile Communications. It is the dominant mobile phone communication protocol in Europe and also popular elsewhere. The name is also used to describe some of the voice codecs used in the GSM standards.
This page regards connecting an IP-based phone system directly to the GSM cellular network in addition to connecting a VoIP PBX to the GSM network & PSTN; all-in-one-box. For more information about the codec, see the GSM codec page. You can compare GSM cell phone plans using Wirefly.
ICTBroadcast is multi tenant unified communication auto dialer software . It features Voice broadcasting, SMS messaging, Email marketing and Fax blasting , ICTBroadcast is being offered
in two type of editions, ICTBroadcast Enterprise Edition suitable for Entrepreneurs and ICTBroadcast Service Provider Edition suitable for Internet Telephony Service Providers (ITSP). ICTBroadcast supports renknown open source Communication Engine Asterisk also it support open source SMS gateway named Kannel. ICT Broadcast is integrated with RabbitMQ to achieve scale-ability that enable it to blast thousands of concurrent either voice or fax calls using either VoIP ( SIP or IAX ) , PSTN and FOIP (T.38 / G.711 pass through ) .It is simple, reliable and user friendly web portal.
ICT Broadcast platform support following type of campaigns and features updated on October 2017
Simple Voice Broadcasting )
Polling and automated Surveys through Voice Broadcasting
Interactive Voice Broadcasting / Press 1 campaign with direct transfer to live agent support
Survey and Polling campaigns support
Inbound voice broadcasting , inbound IVR campaigns with DID support
SMS Messaging camapgin , SMS Broadcasting
Fax Broadcasting campaign , Fax blasting
Appointment scheduling , Appointment reminder campaign
Custom designed IVR campaigns designed by drag and drop IVR Designer
Please add information to this page about VoIP Origination.
What is VoIP Call Origination?One of the terms most often used when talking about VoIP communications is call origination, which basically has to do with how a telephone call starts and how it travels to the receiver once it does. The following will provide an in-depth look at what call origination is, how it works and what type of hardware is required.
What is Call Origination?VoIP stands for "Voice Over Internet Protocol". This means that phone calls utilize a technology that allows the calls to be sent directly over internet networks, which is a much cheaper way to make calls. Call origination refers to the point where the call starts, which takes place over the PSTN telephone network and transferred to their destination through the internet. It's important to note that a phone call through VoIP starts between the initiation point and the destination point, which are referred to as the originator and terminator respectively. There are typically different types of call origination depending on the services provided by the ITSP involved. The only way for call origination to work is if the VoIP originator has a call termination arrangement with a VoIP terminator.
Required HardwareThe best aspect of VoIP services is that there are hardly any noteworthy hardware requirements. All that is necessary is a gateway, which essentially transfers phone calls from the internet and onto PSTN lines. Since a gateway must interact with both the internet and standard PSTN lines, there are two interfaces necessary for a gateway, including a telephony interface that takes digital and analog lines and an Ethernet interface as a connection between the gateway and the internet. It's important to understand that a digital line can support a large amount of calls at one time, which can range anywhere from 20 to 30 depending on the type of line that is chosen. In comparison to a digital line, an analog line can only support one phone call at a time.
How Call Origination WorksCall origination is a fairly simple process that is a bit more complicated to explain. In essence, the gatekeeper mentioned previously will receive the calls and requests from the dialer. When a user makes a connection to the dialer, the gatekeeper will ask a Radius server to check if the user has input the correct password and username. The Radius server will then answer the gatekeeper with a yes or a no. If a yes answer is received from the Radius server, the user the has the ability to make a phone call from the origination point. Once the number has been placed, the gatekeeper once again receives a request for the phone call to be made. It is at this point where the gatekeeper will interact with the Radius server again to see if the user in question has enough money to make the phone call. The Radius server will then connect to the billing server to ascertain how much money has been provided by the user for this specific call, in order to nail down how long the call can last before being cut off.
The billing server will then take a look at the location at which the call is originating from in order to measure the current rate of pay, which all depends on whether the call is being made in off peak or peak hours. Once this has been determined, the relevant information will then be sent back to the Radius server. Once the Radius server has received this information, it will be sent back to the gatekeeper. The user is then provided with the IP address for the gateway at the destination to which the call is being placed. This gateway will send the call to the final destination. If no other issue arises during this time, the call can take place and the two users can talk for however long the duration of the call is. If the call takes place once the maximum time allotment has been reached for the call, it will be disconnected and more money will need to be provided in order to make another call and continue the conversation. When the call has come to a conclusion, whether by the callers themselves or because they were disconnected, the initial user will have the total price of the call deducted from their payment source by the billing server.
Types of VoIP servicesThere are two basic types of VoIP services, including PC to phone and phone to phone. The provider for the PC to phone service will place a dialer on the internet that the user of the service can download and install. This dialer allows for an account to be created with any type of payment source that is allowed by the service provider. Once this is done, the user can make and receive calls. ...
VitalPBX is a free fully featured business telephone and communications system. It is a complete platform that can be installed on physical hardware on-site or as a hosted application. VatalPBX acts as the top layer interface to the foundation of Linux then Asterisk (one of the most popular communications toolkits in the world). Put simply VitalPBX is the graphical User Interface between you and the complex world of modern communications, VitalPBX will help you implement a secure telephone system for your business, make savings, take advantage of recent innovations and give you opportunities to integrate your business processes if you wish to do so.
Visit our website:
Easy To UseVitalPBX is built to be easy to use with tooltips across the system and a coherent user interface throughout.
SecurityIn today’s cyber environment anyone running a telephony system should be aware of security hazards and avoid them. VitalPBX offers various levels of protection against cyber threats in the VoIP world.
EfficientTabs allow for easy access. If you need to check anything while configuring another, it is as fast as opening another tab.
VitalPBX Features List
CALL FEATURESAuto-Redial/Camp On
Boss/Secretary + Whitelist
Busy Lamp Field (BLF) Support
Call Flow Control
Call Forward (busy, no answer, unconditional)
Call Transfer (blind, attended)
DISA (Direct Inward System Access)
DND (Do Not Disturb)
Direct Inward Dial Numbers (DIDs)
Find Me/Follow Me
Music on Hold
Personal Assistance (IVR)
Remote Call Pickup
Route by Caller ID
Three Way Calling
Voicemail to Email
ADMINISTRATIONBackup & Restore
Bulk Import Utilities
Import & Export Extensions
Import & Export Speed Dialing
Log File Viewer
Call Detail Reporting
CLI Access (via GUI)
Extensions Status Management
Network Settings Tool
System Status Dashboards
PBX Status Reports
System Settings (Time, Notifications, Storage)
Multiple Language Support
User-friendly Web interface
Feature Codes Management
Paging and Intercom
Voicemail Broadcast Groups
Class of Services
Dial Restriction Rules
Automatic Route Selection
Customer Account Code
UNIFIED COMMUNICATIONSUnified Communication
Simple to Use
IP PBX is a phone system that utilizes IP communications. Traditionally IP PBX's are located on site where they can also interface to traditional telco services such as analogue phone lines. The business end users connect via IP to the IP PBX for voice service.
Call center software is the software system that allows a company or organization to run a call center. This page lets you compare call center software providers.
There are hundreds of different providers of call center software across the globe, and every call center software system has its pros and cons. When selecting the right call center software for your business, contact center, or call center, it's important to decide which features you want your phone system to have.
Types of Call Center Software
ACD helps productivity by assigning inbound agents to incoming calls. The automatic call distributor uses a set of instructions to determine who gets the call in the system. The algorithm can route calls based on agent skill or whoever has an idle phone. ACD can use caller ID or automatic number identification, but usually interactive voice response is enough to help the system determine the reason for the call.
An automatic call distributor can also take advantage of computer telephony integration. Agents can receive relevant data on their computers along with the incoming call.
Computer telephony integration is a broad category of software that connects telephone and computer systems. Computer telephony integration software can have both desktop and server functions. Various applications make up a system that can control phones, display call information, and route and report calls.
Interactive voice response allows callers to route themselves to the appropriate department or use the company’s database for assistance. More sophisticated interactive voice response systems can access accounts and perform certain tasks, such as activating a credit card through a bank’s phone system. IVR involves using dial tone multi-frequency or voice commands. In the VoIP industry, a PBXauto attendant is near interchangeable with IVR. However, auto attendants are not capable of speech recognition.
A predictive dialer calls a list of phone numbers at once. Outbound agents are then connected to the numbers that answer. A predictive dialer uses calculations to minimize the idle time of agents and the potential of losing answered calls when no agents are available.
Contact Center SoftwareFor contact centers, software includes applications for chat, email, and web interaction in addition to telephony functions.
Call Center Software ProvidersThis is a list of call center software providers and developers. Please keep this list in alphabetical order while listing yourself.
OpenSIPS (Open SIP Server) (former OpenSER) is a an Open Source SIP proxy/server for voice, video, IM, presence and any other SIP extensions.
OpenSIPS is a multi-functional, multi-purpose signaling SIP server - it can act as SIP Router/Switch, SIP Registrar, Application Server, Redirect Server, Load Balancer / Dispatcher, Back-to-Back User Agent, Presence Server, IM Server, Session Border Controller, SIP Front-End, NAT traversal Server, IP Gateway (SMS, XMPP) and others - see the full Set of Features.
OpenSIPS is recommended for any kind of SIP scenario / service by:
What to know more about OpenSIPS ? Come to OpenSIPS Summit and join fellow VoIP & RTC experts, developers and users from all over the world for 3+1 days of talks, inspiring presentations, workshops and trainings about OpenSIPS and the Open-Source ecosystem
The OpenSIPS project provides several types of official trainings to help you gain SIP / OpenSIPS knowledge and hands-on experience. Different flavors of trainings are available, online or onsite, for beginners or advanced studies, with general purpose or highly focus on certain topics, publicly available or private customized sessions.
For more details on the available trainings, please visit the official web page.
What is OpenSIPS Summit ?The OpenSIPS Summit is a conferencing event that aims to provide the necessary knowledge to understand and use OpenSIPS. It is an 100% OpenSIPS event focused on:
Who should attend ?If you are looking to discover, understand and evaluate OpenSIPS, the OpenSIPS Summit is the right place to be. ...
What is Hosted PBX?Unlike a traditional PBX, or Private Branch Exchange, which requires a large investment and ongoing maintenance and training, a hosted PBX is a cloud-based PBX system accessible via an IP network. Rather than being responsible for hardware, software, training, maintenance, and more, a hosted PBX provider takes care of it all. In addition to being completely managed off-site, resulting in no IT or installation costs, a hosted PBX system also provides businesses with the ability to manage their phone systems via a user-friendly control panel. For these reasons and more, hosted PBX systems are becoming increasingly popular solutions for today’s growing small to medium-sized business owners.
Features and Benefits of Hosted PBXIf you own a business with fewer than 300 lines, hosted PBX can provide you with a multitude of features and benefits. For starters, a hosted PBX system is much less expensive than a traditional on-site system. With hosted PBX, there is no need to buy expensive hardware and software, pay for installation, and manage the system. You simply pay a monthly fee and enjoy all of the benefits of the service.
While less costly than standard on-site PBX systems, hosted PBX solutions are teeming with valuable features, such as on-hold music, call waiting, call routing, transfers, and more. Moreover, as the popularity of hosted PBX continues to grow, additional features like auto attendants, extension dialing, and ACD queues are being introduced.
A hosted PBX can also be deployed immediately. In fact, most business owners are able to have their hosted PBX setup and running in under a day. Best of all, newer and more flexible hosted PBX applications are being deployed as well. Adding these applications and features can typically be done with a simple download or click of the mouse.
The ability to add new features as they roll out is just one example of the scalability of hosted PBX. Additional lines, phones, and even an entire new department can effortlessly be added, which would be much more complex with a traditional on-site PBX.
When you opt for a hosted PBX and outsource all the techie stuff, you will find your stress levels lowering as well. With a hosted PBX, a mountain of responsibility will be taken off your shoulders, allowing you to focus your attention on more important matters, like improving your bottom line.
Hosted PBX Tips and ConsiderationsHosted PBX systems are incredibly easy to setup and utilize, but there are a few things you need to do when opting for one of these modern business phone solutions, such as:
Review Your BillAs you can see, setting up a hosted PBX is remarkably easy. However, after doing so, you should review the bills for the first and second month to ensure you’re receiving and utilizing all of the services you’re paying for. Depending on which company you choose as your hosted PBX provider, the first month’s bill may or may not reflect activation fees, setup fees, and number porting fees. The second month’s bill should be a typical bill without added charges for the setup process. By this point, you'll be well on your way to enjoying one of the most streamlined and hassle-free business phone systems available for small and medium-sized business owners. ...
Virtual PPX is a service offering functionality of a PBX without the need to install switching equipment at the customer location. Only VOIP phones need to be installed at the customer site. This makes supporting distributed workers very easy as each requires only and internet connection and a VOIP phone. A business virtual PBX phone system can reduce your monthly phone bill significantly compared to a traditional business phone system.
What Is a Virtual PBX?A PBX, short for private branch exchange, is a telephone system with the capacity to switch calls between different users on local lines while still relying on the same number of external phone lines. With a virtual PBX system, the system is posted and software based without all of the traditional hardware of a physical PBX.
Virtual PBX Primary FunctionA virtual PBX is used by businesses in a variety of ways. Primarily, companies utilize the system as an auto-attendant to establish preset call transfer options without needing an operator or receptionist. This type of system is capable of performing tasks that include auto-attendant settings, time of day or day of week functions, or even find or follow me sequences.
One of the most important functions of a virtual PBX system for companies is the software’s ability to establish pre-determined sequences. For example, in some businesses it may be appropriate for the phone to ring to a receptionist or operator first. If the receptionist does not answer in a predetermined number of rings, however, the call is then transferred to a secretary. Again, if the call is unanswered, it can be set to forward to an assistant. Left unanswered by these two individuals, the call can be forward to a manager or even an owner. These call settings are completely customizable and can be based on any number of sequences.
This type of software is also able to facilitate customized answering menus and sub-menus. The system can be modified to establish appropriate dial prompts leading to a number of different departments within the business, including different sequences on different days. PBXs are used by the vast majority of businesses to establish advanced call routing services.
Virtual PBX CostA virtual PBX is a complex service; however, that doesn’t mean that it is expensive. In fact, a virtual PBX is typically more cost effective than a physical PBX. The main reason that a virtual system saves on cost is that it does not require the same investment in capital to establish or set-up the call system. Because a virtual PBX is a software or hosted system, it is typically an operational cost, or a low monthly payment rather than a large upfront investment. This aspect alone generally makes a virtual or hosted PBX a less expensive, or at least more cost effective, option compared to the traditional PBX.
Virtual PBX BenefitsAside from offering an effective call system, a virtual PBX presents a number of added benefits for users. As a whole, virtual PBXs lead the industry in business communication choices. This type of system seamlessly integrates the call management system with any existing phones to affordably and effectively deliver better call management. These systems also feature several innovative call features to meet the needs of any business. These systems offer various functions including call routing, follow and find me call forwarding, voicemail notifications, call recording, and more.
The benefits aren’t limited to the features, though. Virtual PBXs offer virtually limitless application for one or hundreds and even thousands of employees. Likewise, there is not hardware to maintain or constantly upgrade. Considering that benefit, the system is also more cost effective and generally provides for a variety of flexible billing options. The limited maintenance, web-based management, and hassle-free setup alone are often enough to convince a company to switch over to this option.
PBXs are an important tool in any business that makes and receives nearly any volume of calls. A virtual PBX can dramatically increase the efficiency of a business by effectively managing calls. This efficiency combined with the other numerous benefits of a virtual PBX can virtually transfer the communication capabilities of any company.
List of Virtual PBX Providers
Softswitch is a central device in a telecommunications network which connects telephone calls from one phone line to another, across a telecommunication network or the public Internet, entirely by means of software running on a general-purpose system. Most landline calls are routed by purpose-built electronic hardware however, soft switches using general purpose servers and VoIP technology are becoming more popular.
Nowadays, many telecommunications networks make use of combinations of softswitches and more traditional purpose-built hardware.
A softswitch is also a VoIP server, providing a soft switch platform with full IP PBX call features. The most difference from IP PBX is its enormous numbers of users.
Typical application networking diagram
Softswitch Manufacturers and Providers
Sonus is one of the pioneers of Softswitch technology, delivering it's first version PSX6000 in 2001. Since then Sonus established itself as a major global supplier of carrier-grade, highly scalable solutions.
- Proven performance and scale even under the most adverse conditions
- Complete network protection against Denial of Service (DoS) and Distributed Denial of Service (DDoS) attack
- Robust features expected in a high-end softswitch, including media transcoding, encryption/authentication, centralized policy management and broad signaling interworking
Cloud Sonus Softswitch is offered by R&R Managed Telecom Service
Wholesale VoIP Market:
There is no doubt today that VoIP is taking over the telecom market, and every month increases penetration into services and industries. Competitive carriers are looking at the numerous ways to make money from this exploding technology, but there's a lingering question as to whether it is profitable to deliver VoIP in a wholesale model? Their customers, typically Service Providers, are looking for their ‘competitive advantage' into this ‘lowest price' race, leveraging within three key alternatives for packet telephony : “build” , “buy” or “rent”. Business aspect, there’s no need to invest tens of millions of dollars in wholesale VoIP to join in. Many Telecom Companies have done the work for you. They offer a complete, turnkey VoIP business service and equipment. Now you can start wholesale VoIP business with virtually no investment and yet reap great dividends.
Wholesale VoIP Resellers:
In today’s world, Service providers seeking to deliver VoIP to as wide a customer base as possible may find that becoming a wholesale VoIP reseller is the way to go. Wholesale VoIP may be sold to both other service providers and to enterprises or residential customers.
Reselling IP telephony as a wholesale VoIP company is becoming an increasingly popular business model. For many companies, becoming a wholesale VoIP provider hits the sweet spot between profit and market control. Any firm with a well-established customer base is a good candidate for reselling wholesale VoIP.
Becoming a wholesale VoIP reseller is not a decision that should be taken lightly. It does, however, offer the potential of being very lucrative if done right.
Wholesale Consumer Demand:
An important characteristic of the industry is the complex segmentation of consumer demand and rapid change in the characteristics that are being demanded, both at the end customer and in the intermediate ones (wholesale customers).
Demand coming from ‘packed customers'? will be significantly different of the conventional telecommunications one, were telephony was the unique service to provide and differentiation was based on tariff-distance paradigm, being today's service offerings closer to data applications rather than telephony. Voice communication (and not old POT telephony) becomes the common feature into several communications applications and devices, but not the unique one.
Messaging, conference, collaboration, web contact centres, etc … requires a common communication format between parties, which is voice, implemented through VoIP technologies. Heterogeneous and rapidly changing customer demands and products are important dynamic influences on the evolving structure of the telecom industry, resulting into a new value-chain.
Telecommunication markets evolution will be driven by ‘packed customers' demand rather than networks, technology or finance, changing many decades rules into this industry.
Finance in Telecommunication Industry:
Finance institutions had been influencing Telecomm Industry since the beginning, due the business itself was characterized by huge investments, big market shares and bigger capitalization, influencing in many cases top management, who addressed their strategy towards ‘stock' opportunities rather long term and solid business models. WorldCom crash has been an example of this ‘financial market' pressure and wrong business management.
Today, the networks has been deployed. New scenario in Telecoms enable new players to deploy services over broadband without proprietary network and this new generation business will not be anymore capital intensive, let's say these will be innovation intensive.
U.S. VoIP Market:
The US market for VoIP advanced dramatically in 2006-2007, adding 3.8 million VoIP households in 2006, reports In-Stat: As a result, wholesale VoIP revenues grows quickly, as MSOs, Skype, and a myriad of new entrants most lacking network facilities enter the market and drive demand for telephony features and applications, the high-tech market research firm says.
As retail VoIP expands, wholesale VoIP will accelerate quickly, says Bryan Van Dussen, In-Stat analyst. The largest segment remains international VoIP, but we expect the market for local services to surge from 12% of all revenues to 27% by 2010.
Recent research by In-Stat found the following:
Business VoIP Providers - Compare and Choose a Business VoIP ProviderQuality business VoIP providers today offer a wide variety of feature packages, services and prices. Selecting the ideal provider and service options will depend on your type and size of business, features needed and projected volume of usage. These metrics determine if your better off paying per minute, per user, per line, or per feature. Before choosing your VoIP provider, it is essential to first determine your company's precise telecommunications needs. A current phone bill or CDR record is a great place to find the information you need to compare providers. the basics your will need are: Quantity of phone numbers, toll free numbers, user extensions, lines, calling usage for local, long distance and Toll free calls as well as and special feature to enable timely and cost-efficient initiation of your service. By consulting your chosen Voice over IP service team and seeking their expert advice in advance, you can be prepared to take the following steps to facilitate the smooth, productive startup of your services:
Important Information to Request from Any Potential VoIP ProviderBefore signing a service contract with any business VoIP provider, be sure to request basic service information and practices in writing. You need to be certain of such details as startup costs and monthly fees, any limitations and costs on portable phone numbers and exactly which features are included in the service package you select. You also need to know if international calling is included, charges for adding extra features and the extent of customer care and technical services provided. Also important are such issues as whether your provider offers a money back guarantee and if there are any cancellation fees. It is also helpful to determine prior to signing up for VoIP services if there are any hidden fees assessed by your chosen provider.
Take Full Control and Advantage of Your VoIP SystemOnce your new business VoIP system and service are in place, you and your staff members will have full-control capabilities for use of your business communications system. Your service provider will ensure connection with your online portal for customizing your telecom options. These modern digital portals are user-friendly, enabling feature changes and additions to be made for immediate availability. You and your staff can make decisions and changes in real-time that work for you right in the moment.
You can manage your call settings remotely, directing calls to voicemail or having them transferred to another number or extension. You can also make exceptions to any chosen setting in your phone system. For example, if you are expecting an important business call and want to take that call, but hold all other calls for a few hours, you can set your phone to direct only the designated call to ring on your extension. This system allows and encourages you to take complete control of your telecommunications systems and settings so that the service works for your best interests and immediate needs at all times.
Major Business Benefits and Advantages of Installing VoIPWith an excellent quality VoIP system installed and running well in your company offices to provide remote access for you and your employees, you can work much more efficiently, achieving more in less time. You will enjoy the many benefits of knowing that you can leave the responsibility of your advanced office telecommunications system operations to your VoIP provider while you handle other important business matters. ...
This page lists information about VoIP hardware and VoIP hardware products. For phones and hardware to use with Asterisk, including VoIP phones (both hard and soft phones) and Analog Telephone Adapters, see Asterisk phones.
PSTN Interface cards (analog, GSM, ISDN-PRI and R2/MFC)
This section contains VoIP hardware for connecting analog or digital phone lines from the Public Switched Telephone Network to your Asterisk server. Please keep VoIP hardware providers in alphabetical order.
VOIP Books recommended by VOIP-info.org
These are books recommended by VOIP-info.org
If you use the Amazon link to purchase the book voip-info.org will benefit.
This list is loosely in order starting with non-technical overviews, and moving on to comprehensive technical references.