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  • 02/03/18--13:12: Old News 2017
  • ~

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  • 02/06/18--00:44: VOIP Service Providers
  • For a list of VOIP to PSTN service providers, indexed by country, please see:


    VoIP and VoIP Service Providers

    What is VoIP?

    VoIP is the acronym for Voice over Internet Protocol. To put it in absolutely simple terms, VoIP could be defined as the technology that helps you to make phone calls over the internet. Since the calls would basically be measured in bits and not in minutes, VoIP rates are much cheaper.

    What makes VoIP More Cost Effective?


    One of the biggest advantages of using VoIP is that you don’t need a lot of specific hardware to use VoIP. This could be compared to the analog mobile network, where you need to get a lot of specialized equipment. This reduces the cost of setting up the system. The cost of installation is also less compared to an analog telephone system. Some of the other things that make VoIP more cost-effective are.

    More Than Just Computers

    When people think of VoIP, they generally think of computers due to the popularity of the numerous free communication services like FaceTime and Skype, but this is truly just one aspect of what VoIP can truly offer. ...

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  • 02/07/18--06:49: Voiped Telecom
  • About Voiped Telecom


    With our headquarters in the Netherlands, Voiped Telecom is strategically positioned to offer global connectivity solutions for the European business market and we offer you the best inclusive telecom network carrier solutions in the sphere.

    Since 2008 we've continued to facilitate the European retail, services & enterprise market with leading-edge voice data communications solutions.

    Our innovative suite of telecoms solutions adds value to our customer's endeavors by enabling you to implement leading edge communications universally. This means that our customers continually benefit from flexible, scalable and resilient telecoms network resolution.

    Our Services


    Voiped Telecom is recognised as a primary versatile dominator in the European Voice Origination services market. For all business telecoms solutions, we unite high quality, superior service, and cost accessibility.

    Voiped Telecom provides end to end VoIP telephony, SIP trunking, and, Direct Inward Dialing (virtual number) services to connect businesses in Europe to their global communities.

    We partner on all fronts to deliver the latest a-z of VoIP Termination for high-quality reach and worldwide coverage and our services include

    SIP Trunking
    Wholesale Call Termination
    DID Numbers: Direct Inward Dialing

    For the best in high-quality call routing delivered over a secure user interface, contact us today.

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  • 01/23/18--16:57: Small Business VoIP
  • Small business VoIP service can provide a host of benefits for small businesses that are interested in saving on costs and upgrading their business telephone system. Small business VoIP benefits include:

    • Phone service that is significantly less expensive than traditional telephone service
    • A small business VoIP telephone system is geared towards small businesses
    • Plans are scalable for small businesses that have the potential to grow
    • Small business VoIP providers usually offer no contract plans
    • Small business VoIP phone systems offer advanced features that can make a small business seem like a Fortune 500 company

    How does small business VoIP work?

    Small business VoIP typically works with a hosted PBX model. This is to say that the PBX is hosted at the facilities of the small business VoIP provider. By hosting the PBX at the provider's location, the small business does not need to spend money, resources, and man-hours on expensive PBX hardware, software, and maintenance.

    Small Business VoIP Providers

    This is a list of VOIP Service Providers who offer full service products primarily small businesses. Such companies typically support multi-line telephone systems, small PBX gateways and hosted VoIP. See also:


    Service providers operating in more then one country are listed under each country. "Operating in a country" means a provider that has billing and support staff located in the country, and offers service subject to the regulations and consumer protection laws of that country.

    Please describe services in neutral language and normal fonts. Don't bother listing prices--unless you really plan to return and edit them as things change. If you want to add your company, please read the Posting Guidelines for Promoting Products and Services. When you add your entry to this page, please make sure your entry is in alphabetical order in relationship to other vendors listed in the same section. Failure to follow these guidelines will result in deletion!


    Please include relevant information like SIP or IAX handoff, how outgoing CLID is set, whether a given account may originate multiple calls at once, etc. ...

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  • 02/12/18--18:29: PORTECH IP POE Speaker
  • IS-650 is a IP Horn (POE) provide a user-friendly control and simple voice broadcasting. The product is designed to provide easy use for any office,department store,factory,school to be able to quickly broadcast announcements to their any assigned office or branch or classes

    IS-650 can work P to P ,IP to IP and Compatible with IP-PBX,Traditional PBX,Asterisk

    Option: IP Broadcasting System
    User can broadcast announcements to a group of office or branch or classes.
    IBS-5: handle 5 pcs IS serial devices
    IBS-10: handle 10 pcs IS serial devices
    IBS-20: handle 20 pcs IS serial devices
    IBS-40: handle 40 pcs IS serial devices
    IBS-60: handle 60 pcs IS serial devices
    IBS-80: handle 80 pcs IS serial devices
    IBS-200: handle 200 pcs IS serial devices

    Features
    SIP (RFC 3261) compatible
    Web-based configuration
    Web-based firmware upgradable
    High efficiency speaker driver
    Powerful built-in amplifier:20W
    Remote control
    Work with extra IP Speaker Server to make group broadcast

    Specifications:
    Speaker:11 x 8 "
    Protocols:SIP (RFC2543,RFC3261)
    Codec:G.711 u-Law,G.711 a-Law,G.729A,G.729A/B
    LAN connection :RJ-45 connector
    Ethernet I/F 10/100 Mbps
    POE power supply
    Dimensions 28 X 20 X 28cm
    Weight: 2.5kg
    Warranty 1 year

    Application:
    System Integrator
    Large Multinational Corporation
    Design firm

    PORTech SIP Speaker serial

    IS-640 : IP wall Speaker
    IS-640P : IP wall POE Speaker
    IS-650 : IP Horn POE Speaker
    IS-660 : IP Ceiling POE Speaker
    IS-670 : IP Wall Mount POE Speaker

    IP Audio Gateway

    IS-381 : 1 port IP Audio Gateway. (No amplifier).
    IS-382 : 2 ports IP Audio Gateway (No amplifier).
    IS-3840 : IP Audio Gateway(build in amplifier).

    more detail http://www.portech.com.tw
    Or contact me via e-mail

    Sounds Cap:Use iPhone/Andriod phone To Record High Quality Audio For Your Videos

    The mobile phone is not so great for use as a microphone on a video camera
    Because it’s an omnidirectional microphone,it captures sound from all around and that makes it really hard to record good quality audio in a noisy environment
    The background sound is just going to overwhelm the sound of person talking or music performance . Using the solution can go a long way to taking your video from being mediocre to marvelous.
    Distance: 80~100 meter
    Use iPhone/Andriod phone To Record High Quality Audio For Your Video

    Rebecca Liu
    PORTech Communications Inc.
    150 Shiang Shung N.Rd,Taichung,Taiwan
    Tel:+886-4-23058000
    http://www.portech.com.tw
    E-mail:rebecca@portech.com.tw
    http://www.portech.com.tw/

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    Business VoIP Providers - Compare and Choose a Business VoIP Provider

    Quality business VoIP providers today offer a wide variety of feature packages, services and prices. Selecting the ideal provider and service options will depend on your type and size of business, features needed and projected volume of usage. These metrics determine if your better off paying per minute, per user, per line, or per feature. Before choosing your VoIP provider, it is essential to first determine your company's precise telecommunications needs. A current phone bill or CDR record is a great place to find the information you need to compare providers. the basics your will need are: Quantity of phone numbers, toll free numbers, user extensions, lines, calling usage for local, long distance and Toll free calls as well as and special feature to enable timely and cost-efficient initiation of your service. By consulting your chosen Voice over IP service team and seeking their expert advice in advance, you can be prepared to take the following steps to facilitate the smooth, productive startup of your services:

    • Evaluate Your Internet Connection. - Determine the strength and capacity of your Internet connection and bandwidth. You need to ensure that your system has adequate speed to best accommodate your new VoIP installation for top quality service.
    • Assess Your Company Budget and Needs. - With knowledge of your company's current budget and VoIP needs, you can more easily select the service provider and feature options that meet your requirements.
    • Determine Your Equipment Needs. - Evaluate your current and near future VoIP equipment needs. Phones can be purchased from around $50 to $500 or more. Once you decide which feature options are immediate requirements and which ones can be added later as needed, you are ready to choose your service provider.
    • Compare VoIP Providers. - By comparing VoIP company service options, advanced features and equipment along with user and industry reviews, you can best make a wise decision, selecting the ideal VoIP provider for your enterprise.

    Important Information to Request from Any Potential VoIP Provider

    Before signing a service contract with any business VoIP provider, be sure to request basic service information and practices in writing. You need to be certain of such details as startup costs and monthly fees, any limitations and costs on portable phone numbers and exactly which features are included in the service package you select. You also need to know if international calling is included, charges for adding extra features and the extent of customer care and technical services provided. Also important are such issues as whether your provider offers a money back guarantee and if there are any cancellation fees. It is also helpful to determine prior to signing up for VoIP services if there are any hidden fees assessed by your chosen provider.

    Take Full Control and Advantage of Your VoIP System

    Once your new business VoIP system and service are in place, you and your staff members will have full-control capabilities for use of your business communications system. Your service provider will ensure connection with your online portal for customizing your telecom options. These modern digital portals are user-friendly, enabling feature changes and additions to be made for immediate availability. You and your staff can make decisions and changes in real-time that work for you right in the moment.

    You can manage your call settings remotely, directing calls to voicemail or having them transferred to another number or extension. You can also make exceptions to any chosen setting in your phone system. For example, if you are expecting an important business call and want to take that call, but hold all other calls for a few hours, you can set your phone to direct only the designated call to ring on your extension. This system allows and encourages you to take complete control of your telecommunications systems and settings so that the service works for your best interests and immediate needs at all times.

    Major Business Benefits and Advantages of Installing VoIP

    With an excellent quality VoIP system installed and running well in your company offices to provide remote access for you and your employees, you can work much more efficiently, achieving more in less time. You will enjoy the many benefits of knowing that you can leave the responsibility of your advanced office telecommunications system operations to your VoIP provider while you handle other important business matters. ...

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  • 02/20/18--19:59: Hosted IVR Solutions
  • This page lists providers of Hosted IVR solutions.

    Hosted IVR Solutions Providers


    Acclaim Telecom Services, Inc.

    1300 E. Arapaho Richardson, Texas 75081
    Suite 206
    Richardson, Texas 75081
    866.324.6416

    Acclaim Telecom delivers the following solutions for your IVR needs:

    • IVR Hosted Solutions / Software as a Service (SaaS) / Cloud Computing Solutions
    • Custom IVR Application Development and Support
    • IVR Managed Services / Managed Premise IVR Solutions
    • Acclaim Telecom Mobile Solutions
    • IVR Extended Life Maintenance Programs

    We Extend the Value of your IVR Systems

    It’s not just about technology; it’s about solving your business needs. Acclaim Telecom Services helps our clients achieve greater top line revenue, improved customer satisfaction, increased company productivity, and reduced operating costs.

    For more info: http://www.acclaimtelecom.com
    For more info details on IVR Solutions:
    IVR Hosting - http://www.acclaimtelecom.com
    Hosted IVR Solutions - http://www.acclaimtelecom.com
    IVR solutions - http://www.acclaimtelecom.com/solutions/



    Arcutel - Enterprise Hosted IVR

    https://www.arcutel.com

    We provide an automatic telephony service to businesses of all sizes. You setup and have full control over your own IVR via our web based application. There is no investment required, we don't charge extra for premium features, and the first month is free.



    AVOXI from AVOXI


    AVOXI virtual call center solutions provide virtual call center products like SIP trunking and VoIP gateway solutions, with international toll-free numbers. Contact AVOXI at +1-770-937-9735 to learn more about these products and services.


    Other Services:
    Cloud Based Contact Center
    Freephone Numbers
    Hosted PBX Providers
    International Toll Free Number
    VoIP Call Center

    Bright Pattern Interactive Voice Response


    Bright Pattern leading provider of multichannel cloud contact center solutions, including Interactive Voice Response. Gracefully build your IVR logic flow using our drag-and-drop interface, Scenario Builder. Quickly build sophisticated interactive voice response applications that follow sequential or branching flows. They can also play prompts, collect digits, find available agents, and perform database dips to third-party applications. ...

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  • 02/22/18--23:59: Asterisk Consultants Germany
  • Asterisk consultants: Germany


    Add your entry here (Alphabetical order by country and company):
    This page is growing large. Please don't post logos!!
    Add your geo-position on Asterisk-users Counter.

    ADDIX Internet Services GmbH, Kiel

    ADDIX bietet auf Asterisk basierende Telefonanlagen, Datenbank gestuetztes Administrationstool fuer Admins und User, Echtzeitmanagement von Telefonkonferenzen, Vermittlungsarbeitsplätze, Mobile Applicationen für Smartphones. Anbindung an Junghanns BMS Callcenter Applikation, Master/Slave Systeme zur zentralen Verwaltung in groesseren VPN/MPLS Netzen mit x Systemen. Internet Services und eigene Data Center. Asterisk Hosting mit PSTN Gateway, VPN/MPLS (Filialvernetzung) und Programmierung.

    ADES GmbH, Burscheid

    ADES GmbH bietet von der Konfigurationsunterstuetzung bis zur kompletten ASTERISK-Anlage komplette Dienstleitungen an.
      • Home page:: http://www.ades.de
      • Telephone: PSTN +49.2174.64043
      • Email:asterisk@ades.de
      • Contact: Bent Weichert

    Adimus GmbH, Bochum

    Adimus bietet Beratung, Konzeption, Implementierung und Support von Asteriskbasierenden Telefonanlagen sowie VPN-Lösungen für klein- und mittelständische Unternehmen.


    aixvox GmbH, Aachen

    Die aixvox GmbH ist ein international tätiges Beratungs- und Dienstleistungsunternehmen. Unser Fokus ist es, Telekommunikationsinfrastruktur in Unternehmen neu aufzubauen bzw. vorhandene Strukturen zu profitablen Systemen auszubauen; Asterisk bzw. Asterisk-basierte Systeme sind oft die passende Lösung. aixvox ist auch Herausgeber des unabhängigen Kompendiums voice compass 2007, der ausführlichen Übersicht über den deutschsprachigen Voice Markt.


    AMOOMA GmbH, 56566 Neuwied

    AMOOMA bietet sowohl Consulting wie auch Schulungen zu den Themen Asterisk, VoIP und Trouble-Ticket-Systeme an. ...

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  • 02/26/18--01:53: IP PBX
  • IP PBX is a phone system that utilizes IP communications. Traditionally IP PBX's are located on site where they can also interface to traditional telco services such as analogue phone lines. The business end users connect via IP to the IP PBX for voice service.


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  • 02/26/18--04:59: 3CX
  • 3cxlogoedit.jpg

    Website - https://www.3cx.com

    3CX is an open standards software PBX that works with popular SIP trunk providers and IP phones to allow you to setup a complete IP PBX with a complete unified communications feature set. 3CX is well known for its easy installation and management; setup is concluded within minutes and it's available on premise or in the cloud.

    On-Premise or in the Cloud - Get you Free PBX Today!

    The on premise version of 3CX can be installed on Windows or Linux and can be virtualized using VMware or Hyper-V. For smaller offices with no server available 3CX can even be installed on a low cost MiniPC as a PBX Appliance. Try the on-premise version free here.

    With 3CX’s 8-step deployment tool, PBX Express, configuring the PBX in the cloud is as easy as pie. Choose between hosters such as Google, Amazon, OVH, 1&1 and any Openstack Linux VPS Provider, using your own cloud account. After completion you get a free cloud PBX for one year. Try the PBX Express tool here.

    3CX Features in a nutshell

    Apart from easy installation and management 3CX is also a zero admin and highly secure PBX. Many aspects of running a PBX are automated; security, backup and restore, update management and failover are all automatically managed by 3CX.

    3CX is setting the standard in PBX security. The inbuilt security includes automatic generation and management of SSL certificates, voice traffic encryption via SRTP, traffic to the 3CX clients is encrypted via SBC, provisioning of phones is done via uaCSTA and much more.

    In addition to all the advanced features and options on the management side of things 3CX does not hold back when it comes to Unified Communications features. It includes softphones for Mac and Windows, smartphone clients for iOS and Android, an intuitive web client, instant chat, integrated WebRTC video conferencing, Click2Call, CRM integrations, CTI and advanced call center features.

    Available in Free, Standard, Pro and Enterprise editions, 3CX's offering can accommodate for any type and size of business. ...

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  • 02/27/18--08:27: VoIP Providers USA
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  • 02/28/18--03:14: Virtual PBX providers
  • Virtual PPX is a service offering functionality of a PBX without the need to install switching equipment at the customer location. Only VOIP phones need to be installed at the customer site. This makes supporting distributed workers very easy as each requires only and internet connection and a VOIP phone. A business virtual PBX phone system can reduce your monthly phone bill significantly compared to a traditional business phone system.

    What Is a Virtual PBX?

    A PBX, short for private branch exchange, is a telephone system with the capacity to switch calls between different users on local lines while still relying on the same number of external phone lines. With a virtual PBX system, the system is posted and software based without all of the traditional hardware of a physical PBX.

    Virtual PBX Primary Function

    A virtual PBX is used by businesses in a variety of ways. Primarily, companies utilize the system as an auto-attendant to establish preset call transfer options without needing an operator or receptionist. This type of system is capable of performing tasks that include auto-attendant settings, time of day or day of week functions, or even find or follow me sequences.

    One of the most important functions of a virtual PBX system for companies is the software’s ability to establish pre-determined sequences. For example, in some businesses it may be appropriate for the phone to ring to a receptionist or operator first. If the receptionist does not answer in a predetermined number of rings, however, the call is then transferred to a secretary. Again, if the call is unanswered, it can be set to forward to an assistant. Left unanswered by these two individuals, the call can be forward to a manager or even an owner. These call settings are completely customizable and can be based on any number of sequences.

    This type of software is also able to facilitate customized answering menus and sub-menus. The system can be modified to establish appropriate dial prompts leading to a number of different departments within the business, including different sequences on different days. PBXs are used by the vast majority of businesses to establish advanced call routing services.

    Virtual PBX Cost

    A virtual PBX is a complex service; however, that doesn’t mean that it is expensive. In fact, a virtual PBX is typically more cost effective than a physical PBX. The main reason that a virtual system saves on cost is that it does not require the same investment in capital to establish or set-up the call system. Because a virtual PBX is a software or hosted system, it is typically an operational cost, or a low monthly payment rather than a large upfront investment. This aspect alone generally makes a virtual or hosted PBX a less expensive, or at least more cost effective, option compared to the traditional PBX.

    Virtual PBX Benefits

    Aside from offering an effective call system, a virtual PBX presents a number of added benefits for users. As a whole, virtual PBXs lead the industry in business communication choices. This type of system seamlessly integrates the call management system with any existing phones to affordably and effectively deliver better call management. These systems also feature several innovative call features to meet the needs of any business. These systems offer various functions including call routing, follow and find me call forwarding, voicemail notifications, call recording, and more.

    The benefits aren’t limited to the features, though. Virtual PBXs offer virtually limitless application for one or hundreds and even thousands of employees. Likewise, there is not hardware to maintain or constantly upgrade. Considering that benefit, the system is also more cost effective and generally provides for a variety of flexible billing options. The limited maintenance, web-based management, and hassle-free setup alone are often enough to convince a company to switch over to this option.

    PBXs are an important tool in any business that makes and receives nearly any volume of calls. A virtual PBX can dramatically increase the efficiency of a business by effectively managing calls. This efficiency combined with the other numerous benefits of a virtual PBX can virtually transfer the communication capabilities of any company.

    List of Virtual PBX Providers




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  • 02/28/18--13:37: Asterisk fax
  • Asterisk and fax calls

    Fax over IP

    Across the Internet even a G.711 codec fax transmission is unpredictable. An excellent discussion of why faxing and modems don't work well over VoIP can be found here. However, people often get perfectly good results on lightly loaded LANs. It still isn't perfect, as a burst of data on the LAN can still upset things, but some people get results they can live with.

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  • 02/28/18--13:39: T.38
  • T.38 is an ITU standard for sending FAX across IP networks in a real-time mode.
    FAX messages are sent as UDP or TCP/IP packets.

    • The IETFRFCRFC 3362 implements a media type called image/t38 for T.38 faxes.

    From RFC 3362:

    ITU-T Recommendation T.38 T.38 describes the technical features necessary to transfer facsimile documents in real-time between two standard Group 3 facsimile terminals over the Internet or other networks using IP protocols. The Recommendation allows the use of either TCP or UDP depending on the service environment.

    ITU-T Recommendation T.38 T.38 Annex D describes system level requirements and procedures for internet aware facsimile implementations and internet aware facsimile gateways conforming to ITU-T T.38 to establish calls with other ITU-T T.38 implementations using the procedures defined in IETF RFC 2543 SIP-99 and IETF RFC 2327 SDP.

    Note that ITU-T T.38 Recommendation T.38 (04/02) T.38 is an aggregation of the original ITU-T Recommendation T.38 (06/98)T.38-98 and all of the subsequent Amendments and Corrigendum including T.38D-00. While T.38 and T.38D-00 describe SIP procedures per SIP-99, the procedures can also be applied to the revised Session Initiation Protocol specification SIP.



    The Importance of T.30 ECM Error Correction Mode (ECM) in T.38 Deployments

    One of the most important features of the traditional facsimile standard (T.30) is ECM error correction. The inventors of fax recognized that the audio quality of PSTN phone lines could not be trusted to be 100% error free - it was not uncommon to hear static, or the occasional pop or crackle on some fax calls. ECM error correction allows the sending and receiving terminals to compare notes at the end of each page, and selectively retransmit any data that was not received the first time around. This retransmission process is continued until the received page is certified error free, and the transmission of the next page begins.

    Remarkably, many T.38 implementations, including those of top tier carriers such as Level3, XO, Verizon etc have explicitly disabled ECM error correction. This problem is discussed in detail here. Don't make this mistake! Be sure to enable ECM and insist your provider or PBX vendor do the same!

    Want to check to make sure you have ECM enabled? This handy ECM self-test tool can tell you in minutes.


    T. ...


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  • 02/28/18--13:45: ICTDialer
  • News


    ICT Innovations released ICTDialer, the unified autodialer Version 3.0 software on Feb 15, 2018 based on latest version of ICTCore featuring sms, fax and voice broadcasting , all in one

    ICT Innovations Released new version of ICTDialer Version 2.0 on April 15, 2015 based on ICTCore, a new communicatiosn framework, fixing reported issues

    Comparison of autodialers software ICTBroadcast vs ICTDialer

    ICTDialer Is an Open Source Unified Communications auto dialer Software

    ICTDialer is an open source Unified Communications marketing Software. ICTDialer is multi-tenant with Voice, SMS & Fax broadcasting capabilities developed over re-known open source Content Management System Drupal and Freeswitch based powerful ICTCore Communication Framework . It can be scaled to blast thousands of simultaneous calls using either VoIP, Foip or PSTN. ICTDialer capable to fit in many broadcasting and telemarketing scenarios. It empowers user with capabilities of Drupal CMS and ICTCore Communication Framework

    ICTDialer is released as Open Source GNU AGPLv3

    ICTDialer is developed and promoted by ICT Innovations with in-depth experience in open source ICT's , Unified Communications and Telemarketing technologies.


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    This article describes setting up T38modem for calls between two T38modems. For information on connecting to a SIP provider, see the blue notes below.
    I have just completed an article on connecting t38modem directly to Callcentric (a US-based SIP provider) without using Asterisk at all. It is available on the wiki: T38modem SIP configuration with Callcentric. Hopefully it will help others. (drinian)

    Yes, there is a solution to send fax to External SIP provider: T38modem->Asterisk->SIP-provider. My article 'VentaFax->T38modem(SIP)->Asterisk->SIP-provider' is here. http://www.voipinfo.ru/forum/viewtopic.php?t=11767 It is in Russian, if there will be some more time I will try to write about it in English. (dmitry77)

    Asterisk 1.4 does support T.38 in passtrough mode for SIP channels.
    This article will describe how to configure T38modem for sending faxes trough Asterisk. Example configuration will use Hylafax+ for sending and receiving fax, however other software may be used.
    Note: There is a bug with T.38 in Asterisk version 1.4.19 and this example won't work on it, so it's recommended that you use Asterisk >=1.4.20

    I've managed and got together a HOWTO from all components here and there. You could check it here: http://www.foriamroot.org/hylafax-6-0-debian-or-ubuntu-t38modem-1-0-asterisk-1-6/

    Modern versions of T38Modem

    The section below "Compiling T38modem" instructions are very old, and you may experience great difficulty getting them working. At this time (26 February 2018), Pete Davidson appears to have the most up to date maintained version on his Github site, which includes relatively modern patched versions of PTLIB, OPAL and T38Modem. https://github.com/PeteDavidson?tab=repositories . Use his libraries forks.

    For example a successful build made on 26/2/2018 which seems to work is:
    ptlib tag v2.10.15
    opal tag v3.10.15
    t38modem v3.15.3

    T38Modem Version 3.15.3
    (OPAL-3.10.15/3.10.15 (svn:30298), PTLIB-2.10.15/2.10.15 (svn:30295)) by Frolov,Holtschneider,Davidson on Unix Linux (3.10.0-693.11.1.el7.x86_64-x86_64)

    For exact commands to run to do this see the guides at:
    http://wiki.opalvoip.org/index.php?n=Main.BuildingPTLibUnix
    http://wiki.opalvoip.org/index.php?n=Main.BuildingOpalUnix

    In T38Modem sources:
    - Look at the Readme.txt.
    - Changes.txt will mostly tell you which versions of PtLib and Opal are compatible with the t38modem version.


    Compiling T38modem

    Edit: 26 February 2018 These are older instructions and you may experience difficulties due to multiple factors. SourceForgeCVS. To use a modern compiler you will need to "export STDCXXFLAGS=-std=gnu++98" before running the commands.

    As Asterisk doesn't yet support T.38 for H323, T38modem have to be configured with SIP support. For that you need OPAL.
    There is a known issue with T38modem : it won't compile with OPAL versions released after May 21, 2007.

    Download required libraries and T38modem


    It's highly recommended to download and compile everything in your home directory, otherwise you may step on several linking problems.

    cd ~
    cvs -z9 -d :pserver:anonymous@openh323.cvs.sourceforge.net:/cvsroot/openh323 co ptlib_unix
    cvs -z9 -d :pserver:anonymous@openh323.cvs.sourceforge. ...

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  • 02/20/18--12:35: WebRTC
  • Synopsis

    The practical implementation of VoIP was started on hardware based IP Phones. The idea was well received and was transferred into the concept of Soft Phones or software based IP Phones. These softwares always required some additional installation to the native Operating System. Most common examples of Softphones or Software based SIP client is Counterpath's X-Lite and Bria.

    The Evolution of Software Development made it possible to translate or formulate equivalent of almost every desktop based application to web based application. This brought major shift in Software Industry as the web browsers are integral part of almost every Operating System. SIP clients, were also transformed into Web Extensions. Most of the time, Flash was used to develop such extensions however, it always required extra plugin installation, thus decreasing system performance, and increasing chance to troubleshoot as it required additional resources to be deployed. And this problem gave rise to the concept of WebRTC.

    Overview

    customLogo.gif.png

    WebRTC provides the functionality of realtime multimedia applications without any installation of additional plugins, downloads or extensions. The ideal form of WebRTC describes such web based Real Time Communication independent of Browser being used by user. It's a Javascript based API originally being developed to develop browser to browser communication applications for Voice, Video and Peer to Peer File Sharing tasks.

    Architecture

    The architecture of WebRTC, as described by W3C looks something like this:
    WebRTCpublicdiagramforwebsite (2).png


    Design

    Major components of WebRTC include:

    • getUserMedia, which allows a web browser to access the camera and microphone
    • PeerConnection, which sets up the audio/video calls
    • DataChannels, which allow browsers to share data via peer-to-peer

    Support

    Chrome WebRTC Development Team

    Discussion List: https://groups.google.com/group/discuss-webrtc
    Google Plus Page: https://plus.google.com/113817074606039822053
    Chrome WebRTC Issue Tracker: http://code.google. ...

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  • 02/20/18--19:59: Hosted IVR Solutions
  • This page lists providers of Hosted IVR solutions.

    Hosted IVR Solutions Providers


    Acclaim Telecom Services, Inc.

    1300 E. Arapaho Richardson, Texas 75081
    Suite 206
    Richardson, Texas 75081
    866.324.6416

    Acclaim Telecom delivers the following solutions for your IVR needs:

    • IVR Hosted Solutions / Software as a Service (SaaS) / Cloud Computing Solutions
    • Custom IVR Application Development and Support
    • IVR Managed Services / Managed Premise IVR Solutions
    • Acclaim Telecom Mobile Solutions
    • IVR Extended Life Maintenance Programs

    We Extend the Value of your IVR Systems

    It’s not just about technology; it’s about solving your business needs. Acclaim Telecom Services helps our clients achieve greater top line revenue, improved customer satisfaction, increased company productivity, and reduced operating costs.

    For more info: http://www.acclaimtelecom.com
    For more info details on IVR Solutions:
    IVR Hosting - http://www.acclaimtelecom.com
    Hosted IVR Solutions - http://www.acclaimtelecom.com
    IVR solutions - http://www.acclaimtelecom.com/solutions/



    Arcutel - Enterprise Hosted IVR

    https://www.arcutel.com

    We provide an automatic telephony service to businesses of all sizes. You setup and have full control over your own IVR via our web based application. There is no investment required, we don't charge extra for premium features, and the first month is free.



    AVOXI from AVOXI


    AVOXI virtual call center solutions provide virtual call center products like SIP trunking and VoIP gateway solutions, with international toll-free numbers. Contact AVOXI at +1-770-937-9735 to learn more about these products and services.


    Other Services:
    Cloud Based Contact Center
    Freephone Numbers
    Hosted PBX Providers
    International Toll Free Number
    VoIP Call Center

    Bright Pattern Interactive Voice Response


    Bright Pattern leading provider of multichannel cloud contact center solutions, including Interactive Voice Response. Gracefully build your IVR logic flow using our drag-and-drop interface, Scenario Builder. Quickly build sophisticated interactive voice response applications that follow sequential or branching flows. They can also play prompts, collect digits, find available agents, and perform database dips to third-party applications. ...

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  • 03/01/18--05:53: Call Center Software
  • Call center software is the software system that allows a company or organization to run a call center. This page lets you compare call center software providers.

    There are hundreds of different providers of call center software across the globe, and every call center software system has its pros and cons. When selecting the right call center software for your business, contact center, or call center, it's important to decide which features you want your phone system to have.

    Types of Call Center Software


    ACD helps productivity by assigning inbound agents to incoming calls. The automatic call distributor uses a set of instructions to determine who gets the call in the system. The algorithm can route calls based on agent skill or whoever has an idle phone. ACD can use caller ID or automatic number identification, but usually interactive voice response is enough to help the system determine the reason for the call.

    An automatic call distributor can also take advantage of computer telephony integration. Agents can receive relevant data on their computers along with the incoming call.

    Computer telephony integration is a broad category of software that connects telephone and computer systems. Computer telephony integration software can have both desktop and server functions. Various applications make up a system that can control phones, display call information, and route and report calls.

    Interactive voice response allows callers to route themselves to the appropriate department or use the company’s database for assistance. More sophisticated interactive voice response systems can access accounts and perform certain tasks, such as activating a credit card through a bank’s phone system. IVR involves using dial tone multi-frequency or voice commands. In the VoIP industry, a PBXauto attendant is near interchangeable with IVR. However, auto attendants are not capable of speech recognition.

    A predictive dialer calls a list of phone numbers at once. Outbound agents are then connected to the numbers that answer. A predictive dialer uses calculations to minimize the idle time of agents and the potential of losing answered calls when no agents are available.

    Contact Center Software

    For contact centers, software includes applications for chat, email, and web interaction in addition to telephony functions.

    Call Center Software Providers

    This is a list of call center software providers and developers. Please keep this list in alphabetical order while listing yourself.

    • 3CX Phone System Pro offers CRM integration, advanced reporting and queue strategies, inbuilt failover, integrated video conferencing and much more.
    • 3CLogic is a leading provider of Inbound, Outbound, and Blended cloud contact center solutions focused on facilitating client engagements, improving sales and marketing initiatives, while enhancing the overall customer experience. ...

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  • 03/06/18--06:38: Old News

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