Mitel 5220 / 5215 phones in SIP mode - General notes

The Mitel 5220 Phone is a full-featured, standards-based business telephone.

The original 5220 only supported Mitel's Proprietary MiNet protocol, but the later Dual Mode versions can be switched into SIP mode. The 5215 model is a cut-down version of the 5220 with fewer programmable buttons and a reduced set of address book features, but fundamentally they are the same phone and these notes apply to both models. For the sake of clarity, references to '5220' also refer to the 5215 model unless specifically mentioned otherwise.

Documentation

Documentation is found at Mitel's documentation site at http://edocs.mitel.com/UG/EN/En_list_UG.html#5215_5220anchor. The current versions of the documentation (at the time of this writing) are:

• SIP User and Administrator Guide - (.pdf)
• Web Configuration Tool online Help - Administrator
• Web Configuration Tool online Help - User

Changing the Phone into SIP Mode

The phones ship by default configured to use Mitel's MiNet protocol. To change a set to use SIP, follow the steps below.

NOTE: These instructions apply to the 'Dual Mode' phones. Some older units are not Dual Mode and therefore cannot be switched into SIP mode. To check, look at the label on the base of the phone and make sure the description includes the words 'Dual Mode'. If not, your phone does not support SIP. Neither can such phones be upgraded with SIP firmware.

1. Disconnect the power from the set.
2. Hold down the "Superkey" (or "Menu" key with some paper inserts) while powering up the set.
3. The set will come up and ask if you want to CONFIGURE PHONE? select YES.
4. "NETWORK PARAMETERS?" select NO
5. "HARDWARE CONFIG?" select NO
6. "PHONE MODE?" select YES
7. "PROTOCOL?" select YES
8. "PHONE MODE: Minet" select Change
9. Select "SIP", "Accept" and confirm with "Yes". It will now save the settings to NVram
10. "REBOOT NOW?" select Yes

The set will now boot into SIP mode and you can proceed with phone configuration.

Note: Occasionally, some phones end up in a reboot loop after being switched to SIP mode - it seems that the SIP firmware is either corrupt or somehow does not get enabled properly. If this happens, you need to re-install the SIP firmware. Instructions on how to do this are hereabouts, but you need to get into the phone to set up the address of your TFTP server and to turn on automatic updates; to do this, power up the phone with the volume-up arrow key held down and you will find you can make the necessary changes.

Phone Configuration

You first need to connect to the web administration interface on the phone:

• On the phone, press the Superkey (or Menu with some inserts) key and then the first line key. The display will now show you the IP address of your set.
• On your PC, point your web browser(:exclaim:) to that IP address.
• The default user name is "admin" and password is "5220" (or "5215" for that model). ...