Bright Pattern helps manage the complete life-cycle of customer experience. Architected from the ground up as a cloud-based service, Bright Pattern offers the right blend of enterprise-grade functionality, reliability, and scalability not available from anyone else in the industry.
ServicePattern is the unifying force that enables this next generation contact center solution which delivers all of the benefits of cloud-based technology without sacrificing any traditional contact center features. ServicePattern is deployed world-wide and gracefully scales from just a few to over 5,000 agents. And reporting is unified across all channels, including web chat - now you can get a complete view of all your customer interactions.
Inbound contact center
Outbound contact center
Interactive voice response
Contact center web chat
ServicePattern is the unifying force that enables this next generation contact center solution which delivers all of the benefits of cloud-based technology without sacrificing any traditional contact center features. ServicePattern is deployed world-wide and gracefully scales from just a few to over 5,000 agents. And reporting is unified across all channels, including web chat - now you can get a complete view of all your customer interactions.
Inbound contact center
Outbound contact center
Interactive voice response
Contact center web chat