Theres is a bit of confusion in the telecommunication industry as to whether or not WebRTC is compatible with or runs against VoIP. WebRTC is a viable Internet Protocol (IP) communications system that parallels and runs alongside the internet-based phone system VoIP. VoIP services and WebRTC solutions are both heavily promoted in the business and residential fields. So the confusion lays here: are VoIP and WebRTC providers friends or foes? Can the two systems coexist, do they overlap, and how does the client benefit from these?
Benefits that most VoIP providers include are: around the clock customer service; reduced costs compared to traditional phones; no installation or service fees; free ad-ons including unlimited calling to the US and Canada, unlimited extensions, 1,000 free toll-free minutes, high-definition video-conferencing, desktop integration with popular CRMs, online PBX controls, virtual extensions, remote access, auto-attendants, and unlimited extensions for multiple office locations.
The similarities
WebRTC and V.VoIP are similar in that both aim to enhance the user experience and enable any consumer device (whether it be mobile phone, fax, internet etc.) to effortlessly connect from anywhere and on any network internationally.The differences
The primary difference between the two services is that VoIP uses a multitude of variants such as VoIP over DSL/cable modem, voice over Wi-Fi/3G (VoWiFi/3G), voice over LTE (VoLTE), and Rich Communication Suite (RCS), while WebRTC is solely focused on browser-based communications.VoIP
VoIP is an online telecommunications system which offers simpler and more efficient technology than traditional phone service. VoIP uses advance phone technology in order to make phone calls from the office or home more cost effective and with more features. Standard telephone systems uses telephone lines to transmit phone calls, using physical circuits for connection. Since VoIP is cloud-based, calls are sent as digital data and no cables are needed to send the call so any kind of Internet connection can be used to make calls and from a plethora of devices. Millions of people and businesses have switched to VoIP in order to save money as well as to be able to access the same lines from any place and any device.Benefits that most VoIP providers include are: around the clock customer service; reduced costs compared to traditional phones; no installation or service fees; free ad-ons including unlimited calling to the US and Canada, unlimited extensions, 1,000 free toll-free minutes, high-definition video-conferencing, desktop integration with popular CRMs, online PBX controls, virtual extensions, remote access, auto-attendants, and unlimited extensions for multiple office locations.