WombatDialer is a platform to provide mass outbound calling on the Asterisk PBX.
This can be used to implement many different services. By offering you a set of ready-to-use components and a monitoring GUI, you can create complex solution in minutes.
WombatDialer can work on pre-defined call lists or can dynamically create them over an API (e.g., dial number X after 10:30 AM). It shares the load on one or more PBX servers and has a flexible rescheduling logic to handle missed calls. It is built to be used with your existing Asterisk PBX and does not require separate servers or a separate set of lines. It can call over VoIP or through the public telephone network. It can also act as a power-dialer for a set of agents logged in in Asterisk.
WombatDialer is built to integrate with your business processes, and can receive calls to be made over HTTP and/or notify an external system in real-time of calls made and results gathered.
WombatDialer works natively with the QueueMetrics Call-Center Monitoring Suite in order to produce state-of-the-art campaign analyses and insight.
WombatDialer is currently available as a free beta version. The current version is 0.6.0 as of November 2012.
See also:
This can be used to implement many different services. By offering you a set of ready-to-use components and a monitoring GUI, you can create complex solution in minutes.
WombatDialer can work on pre-defined call lists or can dynamically create them over an API (e.g., dial number X after 10:30 AM). It shares the load on one or more PBX servers and has a flexible rescheduling logic to handle missed calls. It is built to be used with your existing Asterisk PBX and does not require separate servers or a separate set of lines. It can call over VoIP or through the public telephone network. It can also act as a power-dialer for a set of agents logged in in Asterisk.
WombatDialer is built to integrate with your business processes, and can receive calls to be made over HTTP and/or notify an external system in real-time of calls made and results gathered.
WombatDialer works natively with the QueueMetrics Call-Center Monitoring Suite in order to produce state-of-the-art campaign analyses and insight.
WombatDialer is currently available as a free beta version. The current version is 0.6.0 as of November 2012.
See also:
- WombatDialer Website
- User manuals
- Installation instructions
- WombatDialer development blog with many real-life examples