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Predictive dialer

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What Is A Predictive Dialer?


  • "A predictive dialer is a computerized system that automatically dials batches of telephone numbers for connection to agents assigned to sales or other campaigns. Predictive dialers are widely used in call centers." - Wikipedia

"Definitions of Predictive dialer on the Web:

  • A predictive dialer is an outbound call processing system designed to maintain a high level of utilization and cost efficiency in the contact center. The dialer automatically calls a list of telephone numbers, screens the unnecessary calls such as answering machines and busy signals, and then connects a waiting representative with the customer.

note: above text may be copyrighted by it's respective owners)

A VOIP Predictive Dialer, a.k.a. soft predictive dialer, is a software product capable of predictive dialing using VOIP service directly. Besides computer and internet connection, there is no equipment needed in order to use VOIP predictive dialer.


Software Only Predictive Dialer

New predictive dialing technology, together with faster computers and bigger broadband bandwidth, enables software only predictive dialers to work as good as or even better than hardware based dialers. Software based solution avoids expensive telephony board and associated hardware maintenance cost. It is easy to install and configure. For example, it is very easy to setup remote agent (at home agent).

SOFTWARE ONLY PREDICTIVE DIALER


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  • 3CLogic Software Predictive Dialer - No hardware is required. Highly accurate with minimum wait time for agents. Agents can be working from home or multiple locations. Complete visibility into call center operations including advanced scripting and reporting.
  • Astral Predective Dialer Solutions from Astrizon Technology Solutions, Predictive Dialer and Web CRM Solution, Provider With Operations in India, Europe, United State, United KIngdom, Singapore, Middle East etc Tel: +91 9447995111
  • BrightPattern - Next generation cloud-based contact center solution, ServicePattern. Includes a predictive dialer, and other dialing modes, in the outbound contact center solution. Call +1-650-529-4099
  • Avyukta Intellicall - Predictive Dialer + VoIP Minutes - 99 Live reference centers across the globe + Best Quality VoIP Minutes with redundancy so as to minimize downtime. Predictive Dialer + VoIP Minutes Free demo. IVRS, Domestic PRI Based Center, Bulk VoIP Termination. Various models for Dialer and VoIP as per your requirement. Contact: - Sukumar Singh, sukumar@dialerindia.com Message Me: - avyukta.sukumar @ Gtalk, Skype. +91-8560000080.
  • Genesis Communications predictive dialer - from 1 seats upwards. http://www.genesiscommunications.biz Provides Predictive dialing for at home agents as well as agents at single or multiple locations. Outbound, Inbound and Blended modes. Call Today for a demo or trial account! (949)276-4184 Also see our page on Voip-Info.org for more details: http://www. ...

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