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Polycom SoundPoint IP 560
Polycom SoundPoint IP 560 4-line Phone with 2-Port Gigabit Ethernet Switch and LCD DisplayIntroducing the SoundPoint IP 560 desktop phone with GigE, a four-line SIP phone that delivers calls of...
View ArticleVoicent Live - Cloud-based CRM/Hosted Dialer Service
Voicent Live Voicent Live is a next-generation CRM system that seamlessly connects and automates your communication tools, sales & marketing campaigns, customer service and business processes in...
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ICT Innovations
ICT Innovations is a software development company having experienced and dedicated professionals with expertise in LAMP Stack and computer telephony integration (CTI). ICT Innovations has strong...
View ArticleAsterisk tips ivr menu
Interactive voice response menus Implementing a simple 'push-1, push-2' menu structureThe key to creating this menu is to create an Extension (defined as 205 below) to record your menu prompts. This...
View ArticleCall Center Solutions
Call center solutions include any call center provider or kind of software that supports call centers. Call center solutions are products and services that solve the specific need for customer...
View ArticleCall Center Software
Call center software is the software system that allows a company or organization to run a call center. This page lets you compare call center software providers.There are hundreds of different...
View ArticleAsterisk High Availability Solutions
Ways to increase system availability and balancing:HAAST from GenerationD www.GenerationD.com offers high availability / clustering for your existing Asterisk servers. The High Availability ASTerisk...
View ArticleVOIP Service Providers Residential
Residential VoIP phone systems are generally much cheaper than traditional telephone systems. Most residential VoIP systems are provided by Hosted PBX providers, although there are other options. Learn...
View ArticleAsterisk call notification
Call notification toolsPossible instant messaging (and other) tools you could employ: smbclient (SAMBA) YAC (windows & TiVo listener) Jabber (various methods), ICQ, MSN, ... Covide (CRM...
View ArticleHosted PBX
Hosted PBX is a service where the call platform and PBX features are hosted at the service provider location. The business end users connect via IP to the provider for voice service."Hosted" means to...
View ArticleVOIP Billing
Hosted Billing Services (in Alphabetical Order) CloudAstrix SPE CloudAstrix SPE is such a VoIP Switch. Build on the world renowned WHMCS Billing Suite, the Soft-switch module brings all necessary...
View ArticleAutomatic Call Distributor
Automatic Call DistributorsAutomatic Call Distribution or ACD, is a tool commonly used in the telephony industry. ACD systems are commonly found in any office that handles a large volume of inbound...
View ArticleNew Software Releases
This page is to inform on various VoIP related software releases.Your contributions are welcome, but please read the How to add information to this wiki page and the Posting Guidelinesbefore you...
View ArticleQueueMetrics
QueueMetrics is an inbound and outbound call center analysis, monitoring and reporting software application. The current version is 14.10 as of Oct 27, 2014.It offers over 150 quantitative metrics of...
View ArticleVOIP Resellers
VoIP ResellersThis is a list of VoIP resellers in Alphabetical Order:1Pipe Telecom | OnePipe is a CLEC providing SIP Trunking, Hosted PBX, IP and other services, we provide services on our own network...
View ArticleAsterisk click to call
There are a number of different ways to implement "Click-to-call" functionality, which allows you to dial a phone number without actually dialing it. The convention for these scripts is to tell...
View ArticleICTFAX
Release NoteReleased new version of ICTFax ICTFAX Version 2.2.0 on Feb 13, 2014 , Fax over IP software implementation based on T.38 protocol also support G.711 pass through faxing and PSTN...
View ArticleAsterisk fax
Asterisk and fax callsFax over IPIn short:Across the Internet even a G.711 codec fax transmission is unpredictable. An excellent discussion of why faxing and modems don't work well over VoIP can be...
View ArticleCloud PBX
A cloud PBX system is a based on cloud computing technology, where data is stored and transferred over the Internet, rather than on a computer or piece of hardware that an end-user owns.Cloud...
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