Call Center Software
Call center software is the software system that allows a company or organization to run a call center. This page lets you compare call center software providers.There are hundreds of different...
View ArticleCONTACT CENTER
A contact center is a centralized office used for the purpose of sending & receiving large volumes of requests by telephone.A contact center is operated by a company to administer incoming product...
View ArticleCall Center Solutions
Call center solutions include any call center provider or kind of software that supports call centers. Call center solutions are products and services that solve the specific need for customer...
View ArticleCall Center Technology
Call center technology encompasses a wide range of telecommunications hardware and software including automated phone systems capable of answering incoming phone calls and performing outbound...
View ArticleAsterisk International
Asterisk in an International ContextAsterisk is primarily developed by Digium, a US company.However there are many users around the world who help ensure that it works optimally in many other locations...
View ArticleVOIP Service Providers Business
This is a list of Business VOIP Service Providers who offer full service products primarily aimed at the small to medium sized business telephone market. Such companies typically support multi-line...
View ArticleSip Trunking Providers
This page is a list of SIP trunking providers around the world. Please keep this list in alphabetical order. SIP providers looking to add their services can do so in the list below.Country specific...
View ArticleNew Software Releases
This page is to inform on various VoIP related software releases.Your contributions are welcome, but please read the How to add information to this wiki page and the Posting Guidelinesbefore you...
View ArticleAsterisk
Asterisk is a complete PBX in software. It runs on Linux, BSD, Windows (emulated) and OS X and provides all of the features you would expect from a PBX and more. Asterisk does voice over IP in four...
View ArticleVirtual PBX providers
List of Virtual PBX ProvidersVirtual BPX is a service offering functionality of a PBX without the need to install switching equipment at the customer location. Only VOIP phones need to be installed at...
View ArticleVoIP Routes
VoIP Routes are similar to regular telecom routes, except they are designed for use with VoIP telephone systems. VoIP packets can travel over the Internet over VoIP routes, which essentially lets the...
View ArticleVOIP GSM Gateways
What's a VoIP GSM Gateway?A VoIP GSM Gateway enables direct routing between IP, digital, analog and GSM networks. With these devices (fixed cellular terminals) companies can significantly reduce the...
View ArticleHow To Debug and Troubleshoot VOIP
Debugging and troubleshooting VOIP problems.(SIP, MGCP, H.323, RTP, Skinny etc.)One of the primary techniques is to view what is actually getting sent and received by VOIP devices. There are several...
View ArticleProtocol Verification and Testing
Sources for sofware and services for testing and verifying that a protocol implementation conforms to a standard.BreakingPoint Systems Testing ToolsEmpirix http://www.empirix.commiTester for SIP: An...
View Articlevoip-info.org
Welcome to the VOIP Wiki - a reference guide to all things VOIP.This Wiki covers everything related to VOIP, software, hardware, VoIP service providers, reviews, configurations, standards, tips and...
View ArticleHow to start a VOIP Business
The first thing to do is decide what part of VOIP marketplace you want to serve. Here are some possibilities: Prepaid Cards VOIP consulting PBX sales and service Call Center Solutions Independent...
View ArticleCall Robot - auto calling service
Newfies-Dialer is an Phone-based messaging for business.Robocall is a term for a phone call that uses an autodialer to deliver a pre-recorded message. Robocalls are often associated with political and...
View ArticleVOIP Service Providers
For a list of VOIP to PSTN service providers, indexed by country, please see:VOIP Service Providers Residential - for retail level productsVOIP Service Providers Business - multiline small business...
View ArticleVOIP Service Providers T.38
This page serves to maintain a list of VoIP providers who offer T.38 origination/termination.ConfirmedDo not add a provider to this list unless the provider explicitly advertises support for T.38 on...
View ArticleAsterisk consultants Mexico
Page ContentsAguascalientesRed Proactiva, Soluciones Integrales de T.I.Baja CaliforniaSiete Ingenieria - Redes y VoIPC4 Technologies Call Centers, Coaching & ConsultingJ&A ConsultingHVT...
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