Phone Surveys from Database Systems Corp.

Database Systems Corp. (DSC) has developed call processing and computer software technology since 1978, particularly for the call center and telecommunications industry. DSC products range from IVR software and IVR hosting to voice broadcasting systems and outsourcing services.

Using this advanced technology, DSC provides phone survey applications integrating interactive voice response (IVR software). Telephone surveys can be conducted using an inbound telephone survey campaign. Outbound phone surveys can be initiated by sending automated survey calls to respondents using voice broadcast services.

Automated phone surveying systems can contact potential survey respondents and play an introductory message. The respondent is then given the option to take this survey, leave a voice message, hear additional information, talk with one of your representatives or simply decline to participate in the phone survey.

The automated phone survey can be programmed to accept touchphone responses or can simply record each question response for later transcription and analysis.

Contact Database Systems Corp.

Contact DSC at (602) 265-5968 or use the following Contact Form.

Telephone Surveys and VoiceXML

Database Systems Corp. supports VoiceXML data access logic that makes external requests for information over the internet via a Voice Portal. Using this technique, IVR survey respondents can be given information maintained anywhere on the web. Using